Virgin Media Cancellation deals

The best way to go about these calls is to just go straight in.

I don't let them get a word in.

Just say I'm paying 63 for broadband and it's too expensive, you're giving people 9 and 6 months half price so I want the same. Mention reddit and boards.ie as proof if they say they aren't. When they start talking crap about fivers off just cut them off and say I need 9 or 6 months half price.

Tell them you do this **** every year so lets not waste time as you know I can get it cheaper by moving so I'll take take 9 or 6 months half price.

9 or 6 months seems to be the best you'll get, start at 9 and then 6 obviously.

Don't just say I'm looking for a deal and see what they offer. Push from the second they answer and never let them take control of the call. When they are being cut off from speaking and being pushed for the 9 months they get fed up very quick and cave.

Equipment Collection:

To arrange collection of the equipment you will receive a call from us in the next 30 days. However if you prefer you can out contact our collector directly at vmequipmentcollections@actavo.com

That was in my cancellation email from VM

Could be any of them really, Sky, VF, the list is endless...

Yes

I got this message too. Rang up today to see what they could do.

Current (after introductory) price is 106 pm for 500MB and TV. To keep 500MB and downgrade TV package, 84 pm for 6 months and 99pm (i.e. full price) after that. Told them thanks but no thanks.

Is it just luck of the draw as to whether you get a nice person on the phone who'll give you a deal?

Re: cancelling: You can cancel your contract by providing one months notice to Virgin Media via phone or alternatively, you can write to us at Virgin Media Ireland, Limerick Enterprise Development Park, Roxboro Road, Limerick.

 My question is if today is 21th Oct and my contract of 12 months ends on 21th November would that work as 30 days notice, so is it okay to give the 30days notice while still in contact or do I have to wait till my contact is finished, which would mean staying for another month with VM?

I called yesterday and had a bit of back and forth with the cancellations department. The person I was dealing with was friendly and straightforward.

Took a bit of time but eventually got €30 for six months and going up to €60 after that for 250Mbs (which we currently have anyway). €540 for the year which isn’t bad.

Got the usual script of the fastest in Ireland and they wanted to save me the hassle of switching over. Happy with that price though.

What happens when my contreact with VM is over? Do they stop service? Do they charge me more per month?

Thanks, what about the 30 day notice?

Thanks for clearing up the 30days notice, I found it ambiguous the fact that I f the contract has finished the notice is still required.

VM insist on it. Comreg disagree. Court case in progress.

Has anyone done this recently. Very much willing give up too

You agreed to a 16.6% increase. Hardly a bargain

Rang 1800 940 199. Straight to a person. I was out of contract and paying €60 pm. I had to push it a bit but got 9 months @ €45 + 3 months @ €60, 250MB, no landline. Happy with that.

Jaysus just reading some of your dealings over last couple months

I was well out of contract and paying 72.50 for 240mb broadband, no tv.

rang to try and get deal my colleague had just got of 70 per month to include tv and a free tele

got a knob jockey on the phone who wouldn’t offer me any kind of a deal so I asked for cancellation….. he just shouted down phone that people don’t want to pay for anything anymore…. And he cut me off before I could reply

I couldn’t really cancel before as I only had virgin as fibre option till a few months ago. fibre to the home now available though so I was done with them. it was torture trying to cancel but got there in end.

Signed up for sky, doubled my speed and got tv thrown in for 50 a month so now I’m getting a better service and saving €300 for the year

no doubt I’ll be back to Virgin at some stage, don’t mind chopping and changing and nice now I have option of multiple suppliers

but yet man I got was a prize pr1c& unlike the deals some of you had received

oh and I did get a call to try and keep me onboard about 10 days ago but whilst he was nice and we chatted, I told him my mind was made up as a result of the rude lad so no idea what kind of offer I would have gotten

Has anyone had any further successes lately? I didn't get very far at all with a discount the week before Christmas (having always got a decent discount for the past 7 years). I issued my cancellation notice for cancellation on 22 January 2023 and hoping to get a call back or try them again. Otherwise we may proceed with cancellation any my wife take out a new account.