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Cork Airport - *Read Mod Note in First Post Before Posting*

1737476787997

Comments

  • Registered Users, Registered Users 2 Posts: 1,289 ✭✭✭Schorpio


    No, the compensation is independent (and in addition to) the refund process. You can (and should) claim this separately.

    This Citizen's Information page outlines the compensation conditions and amount you will be entitled to. Use this page on the Aer Lingus website to claim (select 'EC261/2004 Entitlement' in the Issue section).

    The airline has to (and will) pay the compensation without fuss if you meet the criteria. It's required by law. However, they will never tell you about it.



  • Moderators, Society & Culture Moderators Posts: 30,657 Mod ✭✭✭✭Faith


    If you want to take the work out of it, I've used this service before: https://www.airhelp.com/en-ie/flight-cancellation-compensation/



  • Registered Users, Registered Users 2 Posts: 1,289 ✭✭✭Schorpio


    Honestly, I wouldn't bother. They will take a cut out of your compensation.

    With Aer Lingus, it's literally just one online form. I've had to claim from them a few times, and they have always paid without fuss.



  • Registered Users, Registered Users 2 Posts: 1,396 ✭✭✭Gamb!t


    Thanks for that.



  • Registered Users, Registered Users 2 Posts: 3,241 ✭✭✭hans aus dtschl


    Just to drop in my own thoughts: I flew with KLM recently a few times on the Cork route and I can't recommend them highly enough.



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  • Registered Users Posts: 9 jewel22


    I always try to fly out of Cork Airport if possible. It is my local Airport and I always find the staff so helpful. On Monday afternoon I recieved an email from Aerlingus cancelling my return flight from Amsterdam to Cork on the 24th of July. I had originally booked to depart Cork this morning the 20th of July. After numerous calls to Aer Lingus I have rebooked my flights for the 17th to the 21st of August. I have been charged €216 for changing my flights. I have since been told that I should not have been charged. I have tried to contact Aer Lingus again but have been put on hold and then told that their system is down. I have sent an email on Monday evening but the email is yet to be replied to. Any advice would be greatly appreciated, thanks.



  • Registered Users, Registered Users 2 Posts: 12,576 ✭✭✭✭TheDriver


    Ryanair have released their summer 2023 already for the usual holiday routes which is earlier than usual (it's usually Sept)



  • Registered Users, Registered Users 2 Posts: 1,396 ✭✭✭Gamb!t


    I would try the online chat with an agent.

    Login early if you can, think its open from 7AM.



  • Registered Users, Registered Users 2 Posts: 1,289 ✭✭✭Schorpio


    You should absolutely not have been charged. Refer to my earlier post (#3752) for a link to the Citizen's Information page. You are also owed compensation. This is separate from (and in addition to) any refund or rebooking. Be sure to claim it!



  • Registered Users Posts: 9 jewel22


    Thanks for the reply it was very helpful. I have now completed the compensation form and returned it to Aer Lingus this afternoon. I sent them a letter of complaint regarding the charges of €216 on Monday but have yet to recieve a reply. As a previous poster suggested I am going to try the live chat early tomorrow morning.



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  • Registered Users, Registered Users 2 Posts: 3,241 ✭✭✭hans aus dtschl


    Anyone else struggling to pre-book parking at the moment? Seems to be all drive-up?



  • Registered Users, Registered Users 2 Posts: 3,241 ✭✭✭hans aus dtschl


    Still loads of spaces available in drive-up. Might be a glitch on the booking website maybe.



  • Registered Users, Registered Users 2 Posts: 594 ✭✭✭DylanQuestion




  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭revelman


    What’s the story with EI’s winter schedule? Destinations like Malaga and Tenerife were always bookable by now each summer for December/January. Lanzarote is bookable. Are they really going to drop Malaga and Tenerife? Seems like something is up.



  • Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭Cork Lass


    We always go to Malaga during the winter period - normally with EI but we've actually booked with Ryanair for November while flights were reasonable. Got fed up of waiting for EI to post their schedule.



  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭notAMember


    Anyone who goes to Berlin regularly, does it make more sense to fly to Frankfurt and then connect to Berlin with Lufthansa, or would I be better off going LHR / AMS with BA or KLM?

    The train is 5hrs form frankfurt, flight is 1.5. But a few weeks ago when I was on the train in germany they were delayed and jammed with their 9 euro thing.

    Such a pain in the backside the amount of connecting needed for europe, it wastes a lot of time for short trips like conferences. I need to go to hamburg, hannover and munich in the next 6 months, and the only German airport served from cork is frankfurt 3 days a week.



  • Registered Users, Registered Users 2 Posts: 2,007 ✭✭✭Pen Rua


    I thought that Cork to Frankfurt was a summer only route?



  • Registered Users, Registered Users 2 Posts: 3,401 ✭✭✭thomil


    Honestly, I'd go through AMS with KLM. Even with the current troubles, the KLM hub operation at Amsterdam is still one of the smoothest in Europe, helped of course by the fact that everything is in one terminal building. Just make sure you plan a 2 hour transfer window to account for any hiccups or delays. I used to do this all the time when visiting my parents and am even doing so nowadays for business trips.

    When it comes to taking the train from Frankfurt to Berlin, you'll need to keep in mind that the train you need might not actually depart from Frankfurt Airport train station but from Frankfurt Hauptbahnhof, the central railway station, so you'd need to get your luggage, catch an S-Bahn to Frankfurt Hauptbahnhof and then catch the train to Berlin.

    Good luck trying to figure me out. I haven't managed that myself yet!



  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭notAMember


    Thanks, yeah I catch that KLM flight regularly enough, it’s just so ungodly early I always try to find any alternative route as the connections mean I end up losing a whole day to travel anyway. Prefer not to lose half a nights sleep as well. The London flights are a couple of hours later in the morning.



  • Registered Users, Registered Users 2 Posts: 1,396 ✭✭✭Gamb!t


    Well I got refunded for my cancelled flight but nothing regarding compensation for cancellation on short notice. I take it this could take a while?



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  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭revelman


    Ryanair flights to Bordeaux pulled for the winter. Not surprising. I thought it was a bizarre choice for an all year round route from Cork.



  • Registered Users, Registered Users 2 Posts: 12,009 ✭✭✭✭titan18


    When should we know full winter schedule for Cork airport? Mainly looking are Air France continuing the CDG route or is just Vueling to Orly for the winter?



  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭revelman


    Just Orly I’m afraid.



  • Registered Users Posts: 3,167 ✭✭✭Rebelbrowser


    I've asked before but anyone think Swiss will run Cork Geneva again this winter? They only announced it in November last year which was crazy late, most people had ski flights long since booked.



  • Registered Users, Registered Users 2 Posts: 32 fjr13


    It's starting on Sat 24 dec, running weekly as last year.Its been available to book now for some weeks



  • Registered Users Posts: 3,167 ✭✭✭Rebelbrowser




  • Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭snotboogie


    Quiet times at the moment haha. What would we like to see for new route announcements next year?

    I'd like to see:

    Bucket and spade; Malta, Zadar, Cyprus, Ibiza, Santorini, Porto, Lisbon, Barcelona.

    Citylink: Brussles, Berlin, Budapest, Naples, Prague, Athens, Krakow, Vienna, Bratislava, Copenhagen, Budapest, Bucharest

    UK: Glasgow, Bristol, Cardiff, Newquay, LBA, London City

    Long haul: Istanbul, JFK, Newark, Logan

    Fantasy: Philedelphia, Toronto, Montreal, Abu Dhabi, Doha



  • Registered Users, Registered Users 2 Posts: 5,963 ✭✭✭Chris_5339762


    It's a very nice but I feel very long and unlikely bucketlist.



  • Registered Users, Registered Users 2 Posts: 1,861 ✭✭✭lisasimpson


    Lovely bucket list. Id say best bet from it would be lisbon and maybe bristol/cardiff. Id throw madrid in there too



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  • Moderators, Entertainment Moderators, Science, Health & Environment Moderators Posts: 14,459 Mod ✭✭✭✭marno21


    Important to bear in mind that 11 of those (Providence counting for Logan) have operated in the last 5 years, and at least 18 months of that was quiet at the airport including a complete 10 week closure.

    Delta were considering JFK on a 757 pre-Covid. Would be wonderful for them to consider coming again. They’d have a US monopoly in the city with substantial operations by tens of US companies. Seems to be a massive opening there for them if they want to take it. Such a pity the options for the airlines are so limited by the runway length.

    Badly need EI Regional to set their sights on Cork again. Ryanair have filled in the gaps to an extent but not the same as the regular service on the ATRs. Multiple daily flights to Manchester, Birmingham, Edinburgh and Glasgow was some asset to the airport.



  • Registered Users, Registered Users 2 Posts: 5,963 ✭✭✭Chris_5339762


    Ryanair have capitilised on Manchester and Edinburgh. Birmingham not so much. Glasgow could be useful but is so close to Edinburgh.



  • Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    I think we can stay on the optimistic side there with regard to JFK and other East Coast US airports, the runway length is becoming less of an issue in that regard with the operation of The 737 Max and the A321 LR

    I believe it is only a matter of time now and I very much that it will be an Aer Lingus service as they are now Dublin centric.

    Post edited by kub on


  • Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭snotboogie


    I am by no means an expert but everything I've read online suggests that even with the latest generation of narrowbody long haul planes, the runway length will continue to be a limiting factor for transatlantic from Cork. Considering that the long held rumours about the land not being suitable for an extension are completely false, they can easily expand 300 meters to the north, and that Cork Airport have continued to prioritise East Coast routes, it seems mad that there wasn't an expansion at the same time as the resurfacing. A 300 metre expansion would alleviate all worries for East Coast flights.



  • Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    Surely and logically if that was indeed the case then why aren't the DAA making a case for a runway extension, obviously the usual Dublin Airport favoritism aside of course.

    Norwegian managed the Providence route with the 737 Max and before that the 737 800, I am not sure of course if there were load limitations with the 800.



  • Registered Users, Registered Users 2 Posts: 3,401 ✭✭✭thomil


    There were payload restrictions on the -800, but the Max was able to operate with a full passenger load. I did the trip myself back in 2018, and the aircraft was pretty full, with no rows blocked off like would be the case if there were payload restrictions. Now, I don't know how much farther beyond PVD the aircraft could have flown with its onboard fuel load but I'd guess that both Boston and the New York area airports would have easily been possible with the 737-MAX8. Now, the A321NEO and LR performance is a different matter, but I can't imagine their performance being worse than that of the 737 MAX.

    Good luck trying to figure me out. I haven't managed that myself yet!



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  • Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭snotboogie


    From what I heard it’s seasonal, the new aircraft could operate without restrictions in the summer but would be restricted in the winter months



  • Registered Users Posts: 1,021 ✭✭✭whatever76


    any plans for cork to geneva to return ?



  • Registered Users, Registered Users 2 Posts: 5,963 ✭✭✭Chris_5339762


    I'm still not sure about Transatlantic from Cork, not with Dublin (and its new runway) a few hours away and Shannon there too. Two things though - either we improve public transport with high speed rail from Cork to Dublin + airport (unlikely), or we bring back Aer Lingus (Emerald) flights from Cork to Dublin. They were really considering doing it before the pandemic hit.


    If anything were to be done to Cork runway wise, I wouldn't extend it, I'd make it Cat III so stuff can land in fog. That should have been done when they resurfaced.



  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭notAMember


    I don't care much about transatlantic from cork tbh. Perfectly happy to go to Shannon for that, especially with pre-clearance. It's only an hour or so up the road, and most importantly, isn't Dublin. :)

    Just some bog standard European routes would be fantastic. It's hard to make out the Cork schedule from the outside, but I get the impression when I go through the airport that maybe 70% of the regularly scheduled flights are UK?

    The swiss flights are really patchy, here and there. Sometimes it's there, then it's gone again. Same for Rome. Can't get to any Scandinavian city , or even Berlin, anywhere in Belgium. I go to antwerp a few times a year, I've tried it by train from Schipol, hired a car and drove a few hours across the border. It's awkward for planning work either way because you have to get past The Hague and the traffic there is painful. Just normal working European business hubs would be nice, nothing exotic.



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  • Registered Users, Registered Users 2 Posts: 1,396 ✭✭✭Gamb!t


    Flight was fairly full over and back from Bordeaux which was good to see.



  • Registered Users Posts: 145 ✭✭mmc2010


    is there any talk of a Winter schedule from Aer Lingus to Gran Canaria in November? I would like to book flights - Ryanair is expensive and I'm wondering should I hold out for another while. When I look at booking Cork to GC, it says that its due to be scheduled shortly but I don't know if that's correct or not.



  • Registered Users, Registered Users 2 Posts: 594 ✭✭✭DylanQuestion


    The country with the most destinations is Spain, then followed by the UK and surprisingly Italy. Am I imagining this or was Munich not served at one point? It would be nice to see more German routes plus Brussels, Vienna, Warsaw, Krakow, Prague, Oslo, Copenhagen and Stockholm, as well as the return of Lisbon, Budapest/Bucharest, Wroclaw and Malta. I'd love transalantic, and they can focus on multiple things at once, but I'd consider all of those European routes more of a priority



  • Registered Users, Registered Users 2 Posts: 3,401 ✭✭✭thomil


    Munich was definitely served. Quite frequently at one point, before Aer Dublin reduced the frequency to twice a week and eventually killed it completely. I think, rather than simply focusing on destinations, the focus should be to attract more airlines. Aer Dublin simply cannot be trusted by any airport outside the pale and Ryanair isn't the most reliable business partner either, so getting more carriers is the only way for Cork to grow reliably. I'd personally love to see the likes of SAS, Austrian Airlines, LOT, Eurowings or ITA Airways start serving the airport, though the latter in particular seems unlikely.

    As for transatlantic, I remember someone publishing some financial information from Norwegian in this thread in 2018 or 2019 that showed that the Cork-Providence route was actually the only Irish route that was profitable for Norwegian, so the business potential is definitely there. If an airline can tap into that potential and route it via a US east coast hub, such as Delta with their Boston hub, or United with their Newark operation, both of which should be reachable from Cork with reserves, then I can see it working out.

    Good luck trying to figure me out. I haven't managed that myself yet!



  • Registered Users, Registered Users 2 Posts: 4,572 ✭✭✭JeffKenna


    Munich was twice a week if I remember correctly. Went over to Oktoberfest a few times and flew from Cork.



  • Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭snotboogie


    Heathrow, Stansted and Amsterdam are not far off 50% of the pax for Cork combined. Adding another major hub/destination/inbound tourism driver is what’s really going to drive growth in Cork. CDG, Frankfurt, Geneva or other potentials like Madrid or Istanbul are not going to deliver the sort of year round daily service that we see in the big three. JFK, Newark and Logan all could, at least in theory. The other European city destinations are all going to be two or three flights per week max and probably seasonal, that’s not to say that they don’t all add up but you can see why there is a big spotlight on the East Coast hubs.



  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭notAMember


    Yeah, I'd say you're right on the numbers. I'm on the flights through LHR, AMS or CDG a good bit, because I can't get to where I actually want to go to directly. I see the same faces very often, off onto the heathrow terminal transfer service, or onto those long transfer walkways at schiphol.

    Is it reasonable to assume that business travel, where people are doing maybe 2-8 flights a month all year around, are a heavier driver of revenue than seasonal tourist traffic? Cork has a decent amount of local industry and multinationals. Maybe not this year, when people were starved of holidays after covid lockdowns.



  • Registered Users, Registered Users 2 Posts: 1,861 ✭✭✭lisasimpson


    Agree those 3 routes are the main business.Madrid or Lisbon could have the potential to be year around albeit on a reduced service during winter months. Large numbers of south americans here either working or studying so link these hubs would be good for them. Let alone the numbers of spanish here. Think it could be possible. A go study of the next batch of census results next april should provide more information in this area.

    Airport also needs better links to Germany. Would also help if airlines confirmed their schedules a few weeks earlier. Many people start planning summer holidays in jan but often summer schedules are announced a bit later



  • Registered Users, Registered Users 2 Posts: 12,009 ✭✭✭✭titan18


    Lisbon seemed to be doing decent numbers pre covid too. It really should return. Madrid would also be useful. One of the Vienna/Bratislava or Budapest airports would be decent too as it gives you access to any of those cities so i'd imagine would get decent usage for city trips



  • Registered Users, Registered Users 2 Posts: 5,963 ✭✭✭Chris_5339762


    Shannon go to Budapest so that one is partially covered I guess. Vienna would be nice.


    Extra frequency on Amsterdam with KLM, Frankfurt with Lufthansa and Zurich with Swiss would be the only way to go I think myself. At least then you can get to most places.



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