48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

This has appeared on 48's homepage. I assume they will be upping the price for new customers after April 4th, unless they have any new bundles planned.

Tesco and Virgin are the same. But you're right it likely won't be resolved. At least not as things stand currently.

Roaming is a direct loss of revenue to the likes of 48, Tesco and Virgin.

Example, the €10.99 plan comes with 10GB of EU roaming allowance.

Under EU roaming regulations the wholesale data cap - that maximum EU operators can charge other EU operators for roaming - is €2.50/GB ex. VAT (since 01/01/2022, it used to be higher again).

Thus, if you use that full 10GB allowance in the EU, it can cost 48 up to €25, ex. VAT, to provide that to you at wholesale rates.

On the €10.99 plan, 48 get €8.94 once VAT is taken off, which means 48 makes absolutely nothing from the next 3 months worth of memberships because it's used to pay off the €25 roaming charge.

Not only that but any service that they also have to provide to you during those 3 months in return for your membership is done at a complete loss for them.

Unlike Vodafone, Eir or Three, they have physical networks so while roaming is also a cost to provide for their customers while abroad, they can recoup and offset some or all of those costs through charging foreign operators to allow their customers roam while in Ireland in return. They can also negotiate mutually beneficial roaming rates far lower than the wholesale rates with individual operators in each country. This is why Eir, Vodafone and Three will all prefer different networks for a given country while roaming.

The likes of 48 don't have that leverage because they have no network to offer to the foreign operator at a more competitive rate in return.

Hence why there is absolutely no incentive for EU roaming to work well on the likes of 48 because it literally loses them money to provide it to you.

Hopefully 48 customers will see 4G roaming from 1st July when the new Roaming Regulation takes effect.

The settings could be from a previous provider for some people

As Quackster mentioned Proximus provides the roaming for 48, which is ironic because I wasn't able to get roaming data working any of the three times I was in Belgium recently. I spent a good half an hour each time messing with settings. Automatic, manual, manually selected different providers and nothing would work for me. Vodafone eSIM connected straight away each time.

Email in from 48 this morning called "Planning on heading abroad?"

Hi,

We are aware some 48 customers have had trouble connecting to services while roaming.

Sometimes the handset & SIM don’t make an immediate connection to the roaming network, so the SIM needs some additional help to get connected.

If you do experience this, don’t worry, you can manually connect to a network by carrying out a few simple steps.

Visit our community roaming troubleshooting guide here before you jet off, so you know what to do if you should experience this. ​

Was up in Derry yesterday and couldn't pick up a network or a signal at all, regardless of how many times I restarted the phone, or turned on and off airplane mode.

Admittedly I was trying to do it by searching for a mobile network and everything was coming up with (forbidden) in the name of the network, instead of going in through the simcard toolkit and "going abroad" option like they say to do, so I can't let 48 take the blame. It was only when I was well south of Drogheda that I remembered something about the sim toolkit and it was too late to try it then.

Checks:are turn on data roaming when correct settings are entered for roaming.

I'm in the process of switching to 48 from three.

Besides porting my number (currently underway), is there anything I need to do? i.e. do I need to follow up separately with three to cancel my account or does porting the number result in three closing my account. I am bill pay, but the contract has expired.

Was in Northern Ireland on Saturday 2nd April.2 numbers on 48.No service at all on one number.No data or incoming/outgoing calls on the 2nd phone but managed to get 2 sms out on 2nd phone after a while-maybe an hour wait each time.Phones were as always as per 48 settings and up to date.Connection on 2nd phone was intermittent to non existent too.Obviously trying to cut down on roaming costs.AVOID.CRAP COMPANY

Seperate emails or the first number you receive will be deleted and replaced with the second.England,Spain,France are not a problem so far but N.Ireland is for some reason.

Weird I haven't had any issues up the north. Furthest I usually go is Enniskillen though. Edinburgh was fine last year too. I'd be a little more wary about travelling around Europe. Last place I visited pre-pandemic was St. Petersburg where obviously there was nothing so I got a local sim. I don't recall it working on the layover in Amsterdam either.

I'll be putting it to the test this year so I guess we'll see. If we can get 4G abroad from July 1st for €8 then this is an absolute steal!

dots don't work at least not for me.

When I arrived in France and selected international roaming profile, I couldn't connect to data. Checked settings and my APN settings had been lost!

Had to add 48months.liffeytelecom.com and then connected straight away :)

Was in Spain twice in last 4 months and those settings working.Didn't have to alter the settings already installed on my phone

Went to other end of the resort 2 days later and it suddenly started working.

Tried their suggested solutions but no solution. My phone battery was going flat as phone seemed to be working overtime trying to find network.

it’s not really acceptable is it? Can’t really depend on it. Is it just something you’d have to accept if you want to stay with 48?

Couldn't buy a Membership using Firefox.

Had to switch to Chrome.

Thanks for the tip

48 support says it's customers are imagining all their problems while roaming.It's their fault or their 'phones