48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

Has anyone gone abroad (EU) with their 48 sim? Do I need to do anything or top up extra for roaming? And has anyone had any problems abroad with APNs, last time I was on holiday was with Three and it wouldnt roam. Had to make several calls back to CS and input new settings. I dont think 48 has a call centre so just want to make sure its going to work before I travel. Im not going to be using it much but I need it to work to access boarding passes and some email.

June21 article says three will do it soon and eir are thinking about it.

Whether this goes to mvnos or not is anyones guess.

https://m.independent.ie/business/technology/mobileesim-cards-are-coming-to-irish-phones-but-not-apple-watches-40577327.html

Quoting myself but just a word of warning for others- had a nightmare trying to roam on 48 over the weekend. Had mobile data and data roaming switched on but all it would find was a network but without 3G or 4G for data. Spent about 1.5 hours back and forth with their chat and the CS agent still couldnt sort it out. Inputted all their APN settings and rebooted the phone but still no joy to get it to roam. I dont know what the problem was but was dependent on free wifi while away and never got it to roam for data.

Thats interesting that we both had the same problem. The cynic in me wonders if it is a money saving exercise or something on 48's behalf because it should work without having to go through a rigmarole with CS.

In my case it never worked despite following all their instructions to the tee. To be honest I couldnt trust them when I go abroad again and Id probably get a Vodafone PAYG sim or something to cover me just so I could use a bit of data. It was a right pain getting to the airport across public transport with no access to Google maps, same at the airport having to register for free wifi so I could get my boarding pass.

Anyone know if I can purchase one of these sim packs on my arrival in T2 Dublin airport?

thanks

I was recently roaming in the UK with 48 and followed the instructions in this thread: https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56518

When using the "Automatic" option my phone automatically connected to O2 UK. Data roaming was 3G and the speed was dire at around 2.5-4Mbps.

However when I selected "Manual -> International Roaming Profile" I was able to manually select EE as my network and the 3G data speed improved significantly. I was getting speeds of 10-14Mbps. This made the data far more useable and I forgot I was only getting 3G data roaming - I even streamed the All Ireland Final without buffering!

It would be interesting to see if the manual option offers any improvement in other roaming countries.

EE is the network that 48 recommend-at least one email did.

48 sims are only available online via 48.ie Sign up with an email address and a Republic of Ireland address for delivery.Takes up to 5 days approx to receive the sim

wow that sounds like a nightmare- exactly the situation you can be left in abroad if roaming wont work.

Thats four of us now on this thread who have had problems getting 48 to roam- this cant be co-incidence. Pretty sure I read before that there are some kind of payments between networks to facilitate roaming so youd have to wonder if 48 are trying to avoid charges

Absolutely horrendous experience, phones and being connected to the internet is so so important nowadays. I just cant afford for this to happen again. Im looking at other networks now. Possibly GoMo or Eir. I dont mind paying the extra 10€ but at least I know I wont be stuck. Roaming is important , especially now that we can travel again. Even if you go up north, 48 wont work. When I got back , I spoke to 48 and you have to manually configure APN settings when you are abroad and play around with them for good 20 mins to register onto a roaming network. WTF is that ? Users shouldnt have to do that, a lot of people dont even have the technical knowledge to do that !

yeah I was lucky in so far as I was only abroad to visit friends so had wifi when in their house. If I had of been abroad as a tourist no data roaming would have drove me nuts not being able to use Google maps for public transport or Trip Advisor to find a nice place to eat.

I had a read of this thread and it seems other 48 users were having all the same problems. The OP there gives a solution that has worked for some posters but not for others. Either way 48s chat support were useless and I wasnt the only one who spent more than an hour on to them with the problem stlll unresolved.

When Im next abroad I'll be buying a local sim and at least that way Ill have data and people can still contact me via Whatsapp. I wouldnt trust 48 with it again, especially not if going as a tourist where having data is essential to getting around and knowing where you are.

Was in Germany for a few days and had a horrendous experience trying to use 48. No data connection when I arrived. Tried all the troubleshooting steps listed here to no avail - https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

Got onto 48 chat and eventually figured out that 2 of the settings for adding the APN on Android are wrong. Steps 11 and 12 should be the following values and not the ones listed on the above page. And the chat operator accused me of looking at the wrong page also:

11. MCC - 206

12. MNC - 01

But it was all for nothing as the speed was 90s dial up style and completely unusable. People who I were travelling with on three were getting normal Ireland data speeds or close to do it.

It seems this is how 48 are able offer such low prices...by going for the carrier pigeon package with their roaming partners.

Any way to get comreg onto these chancers? I'll be ditching them anyway after this experience.

Just to reinforce it with them make sure they offer you credit. I got credit because of the shambles.

Oh I don't want to get your hopes up, they just credited me with what I lost. I didn't have the will to push it forward as I used to contact them every second day. In fairness to the customer support it was outside their control I felt. Every 2 days I would just get the same from them and then all of a sudden it started working even though I had not changed any settings. This confirmed by suspicion that there was some config updated in the back end. What was very worrying for me was how long it took for them to get this done.

The more I think of it the Comreg was is what I should have done. I saw they took (what appeared to be quite serious) action against Vodafone recently. Are 48 high enough profile for Comreg to do this?