Amazon Prime Day 2021 - Monday 21st & Tuesday 22nd June

lpool2k05 · 24-06-2021 5:51pm

Smurts wrote: »

The buds are still showing as 'in stock' so not sure why the delivery date is August

I did have a delivery date of july 27th.

I changed the delivery from free priority to free standard and it updated the delivery date to between july 8th to 15th. Not sure if it is linked

matchthis · 24-06-2021 5:56pm

Make sure to have eircode in delivery address. This made all of my deliveries quicker.

danois · 24-06-2021 8:00pm

spockety wrote: »

For anyone who ordered the Samsung Ear Buds and are looking to use the Cash Back deal.. I just got notification from Amazon that they will arrive on AUGUST 13th. That is only about 5 days before the 60 limit on claiming the cash back kicks in.

Tight.

I ordered the bronze they arrived yesterday

spockety · 24-06-2021 9:09pm

hots wrote: »

The purchase has happened so so long as it's within 60days after that it should be alright?

Yes I think so. If the downloadable invoice from Amazon shows the purchase date as June, then it's fine.

tnegun · 24-06-2021 10:50pm

Does anyone remember how much the Echo dot 4 with Clock was during the prime sale? I bought one after Amazon acknowledged the pricing issue thinking/hoping they'd refund the difference but CS isn't playing ball and is insisting £49.99 was the Prime Day price but I thought it was lower.

Davy · 24-06-2021 10:51pm

tnegun wrote: »

Does anyone remember how much the Echo dot 4 with Clock was during the prime sale? I bought one after Amazon acknowledged the pricing issue thinking/hoping they'd refund the difference but CS isn't playing ball and is insisting £49.99 was the Prime Day price but I thought it was lower.

£34.99 with clock
£24.99 without clock

tnegun · 24-06-2021 11:05pm

Nice one thanks for that!

tax_tutor1 · 24-06-2021 11:26pm

tnegun wrote: »

Does anyone remember how much the Echo dot 4 with Clock was during the prime sale? I bought one after Amazon acknowledged the pricing issue thinking/hoping they'd refund the difference but CS isn't playing ball and is insisting £49.99 was the Prime Day price but I thought it was lower.

Been complaining to them since yesterday ( email and phone to CS agents) regarding the VAT calculation on the prime items. So unless you have screen shot of the price you may be out of luck?

deiseindublin · 24-06-2021 11:31pm

I'm annoyed about the Samsung Buds. If they'd just said not available until August I'd have gone for the pink myself, don't care what colour they are tbh.

Tried swapping white for pink on live chat and they wouldn't budge. Tried telling me they didn't despatch as a problem with my payment card. Eascalated to a manager who then tried spinnign the same line. You'd have to wonder were they fed that line for all ROI customers. Then told me it's because of customs, as the items are actually in stock. Seemingly showing as early July delivery to UK addresseses according to CS agent. They didn't understand why I was pointing out that the tablet was only taking 4 days to arrive on the same payment card, to the same address, and obviously had customs also.

Seems a bit much to offer a prime day deal in two colours, one of which you can't fulfill, but not tell people until after the deal is gone.

Tempted to buy the pink buds anyway, as although they aer more expensive, at least I'll get my extra €45 + €55 back on them.

tnegun · 24-06-2021 11:48pm

tax_tutor1 wrote: »

Been complaining to them since yesterday ( email and phone to CS agents) regarding the VAT calculation on the prime items. So unless you have screen shot of the price you may be out of luck?

I'm not too worried about it its just the principal of it. I have one agent tell me I was undercharged! The overcharge on these is just £4 when I calculate it, its just annoying that they won't acknowledge it even when I put the figures to them they said it was shipping costs I asked why that wasn't called out and I was told to think of it as Import Duties!

bfa1509 · 25-06-2021 3:49pm

Not bragging or anything but the fact that I haven't had a single issue (or can't see it at least) with all of my orders (about 12) actually has me more paranoid than anything else. Now I feel like I'm being shafted in some way but just can't see it...

Smurts · 25-06-2021 4:00pm

deiseindublin wrote: »

I'm annoyed about the Samsung Buds. If they'd just said not available until August I'd have gone for the pink myself, don't care what colour they are tbh.

Tried swapping white for pink on live chat and they wouldn't budge. Tried telling me they didn't despatch as a problem with my payment card. Eascalated to a manager who then tried spinnign the same line. You'd have to wonder were they fed that line for all ROI customers. Then told me it's because of customs, as the items are actually in stock. Seemingly showing as early July delivery to UK addresseses according to CS agent. They didn't understand why I was pointing out that the tablet was only taking 4 days to arrive on the same payment card, to the same address, and obviously had customs also.

Seems a bit much to offer a prime day deal in two colours, one of which you can't fulfill, but not tell people until after the deal is gone.

Tempted to buy the pink buds anyway, as although they aer more expensive, at least I'll get my extra €45 + €55 back on them.

Its extremely strange. They are still showing as 'in stock' - I am hoping that the delivery date will be updated again for a July delivery.

calnand · 25-06-2021 5:19pm

Got an email saying I'm getting a refund on some of my orders due to a technical issue. I never contacted support, so good to see.

mcgovern · 25-06-2021 5:21pm

Due to a technical issue, the promotion amount applied to your Prime for eufy by Anker, Lumi Stick-On Night Light, 2nd Generation Warm White LED, Motion Sensor, Bedroom, Bathroom, Kitchen, Hallway, Stairs, Energy Efficient, Compact, 3-pack was incorrectly calculated. We're sorry for any inconvenience this caused.

We have now issued a refund of £3.17 to your original payment method to reflect the correct promotion amount you should have received. Please allow 5 - 7 business days for the refund to be processed by your bank.

Just got notice of two refunds

Anonymagician · 25-06-2021 6:06pm

Got notice of a refund on an item I didn’t even think was affected. Goes to show how good my maths skills are!

Good to see it is a cash refund too and not Amazon credit.

randomlad1337 · 25-06-2021 6:10pm

Amazon sent me an email today regarding a refund, 3 calls up to 2 hours just for that

foodaholic · 25-06-2021 6:18pm

Got email to say I’m being refunded £15
I never contacted CS for it
Chuffed

dara10 · 25-06-2021 6:31pm

2 refunds so far here. Hopefully another 2 to come. Hadn't got around to contacting them. Wish I had bought some expensive items instead of playing safe with things under £20.

dirtyden · 25-06-2021 6:34pm

randomlad1337 wrote: »

Amazon sent me an email today regarding a refund, 3 calls up to 2 hours just for that

Yes, I spent a while on the chat being told how everything was correct and there was no charge error, despite sending screenshots etc and now have a bunch of emails indicating refunds.

Glad to get refunds but a little annoyed about initial customer service response, which was basically you are wrong.

ButtersSuki · 25-06-2021 7:02pm

Only bought two things (each under £25). No refund yet but will wait and see before contacting them.

Rather annoyed to put it mildly as there was a pair of Sennheiser headphones I wanted and a massage gun but when I added them to the cart they were prohibitively expensive.

feelings · 25-06-2021 7:03pm

Got a good few refunds today but not the two i contacted support about!

cfeeneyinterior · 25-06-2021 7:51pm

In relation to the buds. If I order them now and send to a uk address they say I'll get them by 29 June.... They might revise the august date yet I'd say

byrnefm · 25-06-2021 7:52pm

I also got contacted in relation to an item I was overcharged for on Prime Day. 5 to 7 working days for the refund. Good to see it but annoying that it didn't work on the day .. guess it helped me spend less, though...

jonski · 25-06-2021 8:30pm

I got a message that I would get a £30 refund, but no sign of it on my Revolut card yet .

Sleeper12 · 25-06-2021 8:51pm

My phone has been pinging for the last two hours with notifications of refunds on the way. I never contacted amazon either.

Caranica · 25-06-2021 9:21pm

I got a refund notice but I'd already been credited that amount so I guess I'm getting a double refund

hours lost to chat this week so I've more than earned it!

25-06-2021 9:48pm

randomlad1337 wrote: »

Amazon sent me an email today regarding a refund, 3 calls up to 2 hours just for that

You needn't have bothered, I didn't spend a single minute on either chat or the phone to Amazon this week and am still getting refunded.

sink · 25-06-2021 9:57pm

I haven't received notice yet but I placed my orders late on the last day. I was planning to return them if I don't get the refund, so here's hoping.

Nigel Fairservice · 25-06-2021 9:59pm

Getting 2 small refunds. Better in my pocket than theirs I suppose.

deegs · 25-06-2021 10:14pm

Nigel Fairservice wrote: »

Getting 2 small refunds. Better in my pocket than theirs I suppose.

Recieved about 20 refunds so far. Didn't ask for any so super chuffed

ablelocks · 25-06-2021 11:04pm

dirtyden wrote: »

Glad to get refunds but a little annoyed about initial customer service response, which was basically you are wrong.

in fairness to the cs agents, they weren't informed, prepared for or trained to deal with this. Can't have been easy for them trying to deal with frustrated, annoyed and disgruntled customers with limited information and direction from management and not exactly getting paid a fortune to do so.

leck · 25-06-2021 11:07pm

dirtyden wrote: »

Yes, I spent a while on the chat being told how everything was correct and there was no charge error, despite sending screenshots etc and now have a bunch of emails indicating refunds.

Glad to get refunds but a little annoyed about initial customer service response, which was basically you are wrong.

Same here, spent about an hour and a half with them between phone and chat. Last chat and call yesterday. Finally the CSR gave in and asked me what refund I'd be happy with. This was for Blink 2-camera system. Was charged GBP135, by my calculation should have been about GBP105, so said the overcharge was about GBP30. I got a notice of a "Goodwill Refund: £30.00" but it was applied to a completely different item that I bought in November 2020.

They've also issued a small refund on this item:

Due to a technical issue, the promotion amount applied to your Prime Day order xxxxx for eufy by Anker, Lumi Stick-On Night Light, 3-pack was incorrectly calculated. We're sorry for any inconvenience this caused.

We have now issued a refund of £2.67 to your original payment method to reflect the correct promotion amount you should have received. Please allow 5 - 7 business days for the refund to be processed by your bank

.
I hadn't even asked about that item.

Thor · 26-06-2021 2:06am

leck wrote: »

Same here, spent about an hour and a half with them between phone and chat. Last chat and call yesterday. Finally the CSR gave in and asked me what refund I'd be happy with. This was for Blink 2-camera system. Was charged GBP135, by my calculation should have been about GBP105, so said the overcharge was about GBP30. I got a notice of a "Goodwill Refund: £30.00" but it was applied to a completely different item that I bought in November 2020.

They've also issued a small refund on this item:
.
I hadn't even asked about that item.

You will end up with a refund for the blink 2-camera aswell. Lol Amazon really screwed up here.

C.O.Y.B.I.B · 26-06-2021 2:01pm

Anyone know if all the Amazon Primes are linked ?
I have prime UK and bought something from Amazon Fr and was asked to sign up for free 30 Day trial , which I did using same account as UK one. The yearly sub for France is 49 , but 79 for UK. Can I ditch UK and keep France or would I lose all benefits from UK one ?

26-06-2021 2:06pm

C.O.Y.B.I.B wrote: »

Anyone know if all the Amazon Primes are linked ?
I have prime UK and bought something from Amazon Fr and was asked to sign up for free 30 Day trial , which I did using same account as UK one. The yearly sub for France is 49 , but 79 for UK. Can I ditch UK and keep France or would I lose all benefits from UK one ?

No, they are completely separate.

C.O.Y.B.I.B · 26-06-2021 2:32pm

[Deleted User] wrote: »

No, they are completely separate.

Thanks

Quazzie · 26-06-2021 3:07pm

If I sign up from Amazon France Prime, what Prime Video does that entitle me to view?

Daisy03 · 26-06-2021 6:11pm

dirtyden wrote: »

Yes, I spent a while on the chat being told how everything was correct and there was no charge error, despite sending screenshots etc and now have a bunch of emails indicating refunds.

Glad to get refunds but a little annoyed about initial customer service response, which was basically you are wrong.

I did the exact same and they don't see an issue. I sent screenshots of VAT treatment on prime day and if bought now. Their response made it clear they didnt even read my email.

26-06-2021 6:13pm

calnand wrote: »

Got an email saying I'm getting a refund on some of my orders due to a technical issue. I never contacted support, so good to see.

Same here

jos22 · 26-06-2021 7:56pm

no email about refund yet, on my prime day order. did get it delivered Friday morning instead of Tuesday as estimated tho

sink · 30-06-2021 10:12am

Anyone else still waiting for their refund?

ForestFire · 30-06-2021 10:30am

So one of the few deals I picked up was a cordless hedge trimmer in the warehouse 30% deals.

Used like new £77 with discount of about £23.

Arrived yesterday, and the battery is completely dead and will not charge.

Amazon CS will not offer to replace item for the same price, only a refund (legally within their rights).

I pointed out all the other prime issues and deals I missed, from ireland, 10 years ordering £1000's from them etc, speaking to supervisor etc and the best they got to was a £5 discount.

The best part of the conversation was when I initially refused and asked to escalate to supervisor to review I got...

" Please be assured we are here to help you the best way possible. I will check what is the best offer I can get for you. Please remain online when I recheck......................................okay I can organise a full refund, and you will get your money back as soon as we receive the item back" !!

TheDriver · 30-06-2021 10:56am

I bought a warehouse sports item and it's still showing del date pending. I'm wondering will I get a cancellation as they can't find it

jos22 · 30-06-2021 3:48pm

sink wrote: »

Anyone else still waiting for their refund?

yes, nothing yet

Sarn · 30-06-2021 4:21pm

TheDriver wrote: »

I bought a warehouse sports item and it's still showing del date pending. I'm wondering will I get a cancellation as they can't find it

I ordered a new laptop and it’s still delivery date pending. Over the week I watched it going from ‘In stock’ to ‘Only 15 left in stock’ until there were none left. Saying that, there was no estimated delivery on it when ordering. It was a good deal on it, so having it cancelled would be annoying. I’ll check with CS to see what the story is.

gar · 30-06-2021 6:06pm

jos22 wrote: »

yes, nothing yet

Ended up getting a call back and had to explain what they did wrong with the VAT and the discounts. Luckily I had screenshots of UK delivery and Ireland delivery pricing. Getting refund processed now

Lucious Sweet · 30-06-2021 11:07pm

TheDriver wrote: »

I bought a warehouse sports item and it's still showing del date pending. I'm wondering will I get a cancellation as they can't find it

i ordered an ipad from warehouse and delivery date has changed twice and still no tracking info. Was on to CS but they don't know.
Due on Friday but I''m not holding my breath

01-07-2021 8:01am

sink wrote: »

Anyone else still waiting for their refund?

Got mine yesterday

Sup08 · 01-07-2021 8:21am

Was just looking at a few deals and the Irish vat is applied on the original price of the item but a discount is applied to give the same discoubted price as advertised. Still a little extra.

The orders don't show the estimated vat changes on the original order screen but if you click on the "orders total includes vat" button in the app, it shows it there in case anyone was wondering.

TheDriver · 01-07-2021 9:26am

I have a sub 22 package arriving into IRL today.

Amazon Prime Day 2021 - Monday 21st & Tuesday 22nd June

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