Amazon Prime Day 2021 - Monday 21st & Tuesday 22nd June

dulpit · 22-06-2021 11:00pm

bossdrum wrote: »

Does anyone know If the UK VAT charged by the third party seller is going to be refunded by amazon in a few days as well or are we stuck with paying both Irish and UK VAT?

Amazon have nothing to do with vat if its a 3rd party seller. Get a vat receipt from seller and you might be able to claim the UK vat back from hmrc?

RGARDINR · 23-06-2021 12:11am

So glad that s**t show has ended.

OhHiMark · 23-06-2021 12:13am

RGARDINR wrote: »

So glad that s**t show has ended.

Yeah, I'm glad amazon aren't forcing me to buy things anymore as well.

23-06-2021 8:16am

OhHiMark wrote: »

Yeah, I'm glad amazon aren't forcing me to buy things anymore as well.

That's not the point. People pay for a Prime membership and should be able to avail of one of their biggest sales of the year.

Sleeper12 · 23-06-2021 8:28am

bossdrum wrote:

Does anyone know If the UK VAT charged by the third party seller is going to be refunded by amazon in a few days as well or are we stuck with paying both Irish and UK VAT?

There has been a lot of confusion about this since January. The reality is that many 3rd party sellers aren't UK vat registered so there was no UK vat charged. This is usually why no UK vat is removed at checkout. In this case amazon cannot take off vat that isn't there in the first place.

It's easier for people with business accounts to notice this because we can see what goods have vat & what goods don't have vat. When I look at something on amazon it shows me price with & without the vat. Some goods say no vat exclusive price available. I stay away from these

FileNotFound · 23-06-2021 8:34am

What a mess of a prime day - had planned a big shop but the bank account was saved by the endless confusion.

Cancel prime time now with the VAT change, may try the .DE one for a change.

23-06-2021 8:36am

I'm done feeding the beast. June 30th is Cancel Prime Day. Will probably have a nice roast chicken with carrots and peas.

glic83 · 23-06-2021 8:49am

FileNotFound wrote: »

What a mess of a prime day - had planned a big shop but the bank account was saved by the endless confusion.

Cancel prime time now with the VAT change, may try the .DE one for a change.

You will still have to pay for delivery with amazon.de, but I've often found the price better on .de even with the delivery charge

RGARDINR · 23-06-2021 8:49am

Mine is up 5th July will cancel it then. May renew it down the line if I see an offer but not letting it renew automatically. Any idea when the distribution centre in Ireland will be up and running? Will that make a difference then or will they have to do an amazon.ie for it to make a difference?

Soarer · 23-06-2021 8:51am

Mrs. S first thing this morning.

"Are those tablets still on sale. I think you're right, we should replace the youngest's one!".

God help me...

TheDriver · 23-06-2021 9:04am

Soarer wrote: »

Mrs. S first thing this morning.

"Are those tablets still on sale. I think you're right, we should replace the youngest's one!".

God help me...

Maybe get her those Elizabeth Arden tablets posted yesterday.......

23-06-2021 9:06am

Soarer wrote: »

Mrs. S first thing this morning.

"Are those tablets still on sale. I think you're right, we should replace the youngest's one!".

God help me...

My Mrs said the exact same thing this morning!!!!!!!

And to make matters worse, unbeknownst to me, my daughter dropped her tablet last night and smashes the screen.

Fml

Witchie · 23-06-2021 9:40am

I'm happy. I fed my shoe addiction and got 2 pairs of Rocket Dogs for £41.84 total price paid. The same ones would have cost me £63.74 in the current sale on the Rocket Dog website and £90 at full price.

I live near the border and got them delivered to the north avoiding extra taxes etc.

They are so pretty. I may be kicking the ass of 50 but I love me some colourful trainers.

6034073

bossdrum · 23-06-2021 10:02am

Sleeper12 wrote: »

There has been a lot of confusion about this since January. The reality is that many 3rd party sellers aren't UK vat registered so there was no UK vat charged. This is usually why no UK vat is removed at checkout. In this case amazon cannot take off vat that isn't there in the first place.

It's easier for people with business accounts to notice this because we can see what goods have vat & what goods don't have vat. When I look at something on amazon it shows me price with & without the vat. Some goods say no vat exclusive price available. I stay away from these

That 3rd party seller I was looking at was UK Vat registered. I could even see their VAT number but the VAT wasn't being taken off.

Wheety · 23-06-2021 10:50am

Bought a few things in the warehouse sale. I think that's where you find some bargains in these sales. Usually 'Like New' or 'Very Good' condition. Already slightly reduced and then an extra 30% off. Couple of items were below £20 too so with the VAT saving it was a good reduction.

doc22 · 23-06-2021 11:21am

Wheety wrote: »

Bought a few things in the warehouse sale. I think that's where you find some bargains in these sales. Usually 'Like New' or 'Very Good' condition. Already slightly reduced and then an extra 30% off. Couple of items were below £20 too so with the VAT saving it was a good reduction.

ROI customers didn't get the full 30% so I bought nothing in protest:pac:

MovieFest · 23-06-2021 11:21am

Sleeper12 wrote: »

There has been a lot of confusion about this since January. The reality is that many 3rd party sellers aren't UK vat registered so there was no UK vat charged. This is usually why no UK vat is removed at checkout. In this case amazon cannot take off vat that isn't there in the first place.

It's easier for people with business accounts to notice this because we can see what goods have vat & what goods don't have vat. When I look at something on amazon it shows me price with & without the vat. Some goods say no vat exclusive price available. I stay away from these

Are there any other advantage to a business account on amazon.co.uk these days? Do they just add the import fee's on like all other accounts?
Business accounts don't get prime video or any of the other prime bonuses, so I figure the personal account gives more value?

Nigel Fairservice · 23-06-2021 12:20pm

Ended up getting an Apple pencil, a few Tiles for presents and a laser measuring tape so Prime Day wasn't a total write off for me in the end. I'm happy with the small haul.

Sleeper12 · 23-06-2021 12:55pm

MovieFest wrote:

Are there any other advantage to a business account on amazon.co.uk these days? Do they just add the import fee's on like all other accounts? Business accounts don't get prime video or any of the other prime bonuses, so I figure the personal account gives more value?

My business account is pre Brexit. Since Brexit I'm treated like everyone else on amazon UK. However it has all the original benefits on all the eu amazon stores. I don't pay vat on EU Amazon stores for business purchases

23-06-2021 2:11pm

Didn't buy much because of the price mishaps. I bought some Samsung storage though but not too sure whether I paid a little bit too much and am entitled to a few pence back. Was the same price as if I had purchased on Amazon DE but that included shipping so maybe I'm due a tenner?

killbillvol2 · 23-06-2021 2:21pm

Picked up a new Kindle from Amazon Germany which shipped from the UK. Bought a couple of other things that were in my basket anyway. The price messing saved me from any impulse sh1te.

23-06-2021 2:40pm

This laptop that I bought from the warehouse for <£300 was supposed to be in acceptable condition but arrived today and the box had never been opened and everything was still wrapped an in perfect condition. I'm a happy customer.

Wheety · 23-06-2021 2:44pm

Wheety wrote: »

Bought a few things in the warehouse sale. I think that's where you find some bargains in these sales. Usually 'Like New' or 'Very Good' condition. Already slightly reduced and then an extra 30% off. Couple of items were below £20 too so with the VAT saving it was a good reduction.

I didn't actually work out the discount, I just know I got some cheap things. Something that was £16 was nearly half price.

Skerries · 23-06-2021 4:25pm

I ended up buying geeky stuff from Spain

Darth Vader Helmet
https://www.amazon.es/gp/product/B0781VSXWF/ref=ppx_yo_dt_b_asin_title_o00_s01?ie=UTF8&psc=1

Deadpool talking Head
https://www.amazon.es/gp/product/B0824RV689/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

bfa1509 · 23-06-2021 4:26pm

Soarer wrote: »

Mrs. S first thing this morning.

"Are those tablets still on sale. I think you're right, we should replace the youngest's one!".

God help me...

Deleted User wrote: »

My Mrs said the exact same thing this morning!!!!!!!

And to make matters worse, unbeknownst to me, my daughter dropped her tablet last night and smashes the screen.

Fml

Mr S and Mr D sound like they are under the thumb a little bit :P

spockety · 23-06-2021 4:42pm

For anyone who ordered the Samsung Ear Buds and are looking to use the Cash Back deal.. I just got notification from Amazon that they will arrive on AUGUST 13th. That is only about 5 days before the 60 limit on claiming the cash back kicks in.

Tight.

dulpit · 23-06-2021 7:18pm

bfa1509 wrote: »

Mr S and Mr D sound like they are under the thumb a little bit :P

bfa sounds like they're not married... :pac:

Re. prime day - very disappointing here. Not a penny spent.

Smurts · 23-06-2021 7:30pm

spockety wrote: »

For anyone who ordered the Samsung Ear Buds and are looking to use the Cash Back deal.. I just got notification from Amazon that they will arrive on AUGUST 13th. That is only about 5 days before the 60 limit on claiming the cash back kicks in.

Tight.

Yikes. I bought the white ones which were noted as ‘in stock’ but are now saying ‘delivery date pending’

pm1977x · 23-06-2021 7:31pm

spockety wrote: »

For anyone who ordered the Samsung Ear Buds and are looking to use the Cash Back deal.. I just got notification from Amazon that they will arrive on AUGUST 13th. That is only about 5 days before the 60 limit on claiming the cash back kicks in.

Tight.

I would hope if delivery were to drift, proof of purchase date would allow an extension from Samsung, will be checking this out early August if they haven't arrived yet.

Cobretti · 23-06-2021 9:52pm

2 items purchased. Total just over £500. Item that is around £10 was dispatched and second one, more expensive, is still not dispatched.
Checked bank statament and looks like no money was taken from account. Is this because second item was not dispatched?

bfa1509 · 23-06-2021 10:15pm

Deleted User wrote: »

This laptop that I bought from the warehouse for <£300 was supposed to be in acceptable condition but arrived today and the box had never been opened and everything was still wrapped an in perfect condition. I'm a happy customer.

**Turns on laptop**

db · 23-06-2021 10:44pm

db wrote: »

I bought a Kindle and cover yesterday. I went back to check again today and I found that the price at checkout was about £12. Checking the calculations, the promotion applied today was £19.99 and yesterday it was £8.33.

I got on to customer service and explained they error to them. I will be getting a refund after the items have been delivered.

Kindle arrived today, got on to chat, explained the situation, passed to another rep, refund processed. Can't complain about the customer service.

Linoge · 23-06-2021 11:29pm

Yisser all famous lads

Am I ok to post this all in? Thats this thread right?

https://ivorycoast.bpositivenow.com/amazon-apologizes-for-the-mistake-made-to-irish-customers/

Amazon has apologized to customers based in the Republic of Ireland after they were significantly overcharged across multiple product lines for what were supposed to be the first two days of widely advertised discounts on the site.

For weeks, the online retail giant has been touting Prime Day – a two-day window billed as the equivalent of the summer’s Black Friday/Cyber Monday weekend in the run-up to Christmas.

Amazon said it’s offering millions of deals across all categories at discounts of up to 50 percent.

However, it has proven impossible to get the ‘deals’ for some customers in the Republic who have been required to pay both UK and Ireland taxes on items, with some costing on Prime Day more than a normal day, as no discounts apply. .

A shopper in the Republic tried a pair of Samsung headphones at £89, which Amazon said was a 44 per cent discount.

However, upon check out he was asked to pay £117.42.

Watch another client Fire Stick, which allows people to stream content to their TVs, announced at £39.99, which is the price that includes shipping.

However, this customer said “taxes and fees are added to the UK net price (including UK VAT) and then the discount applied”.

This brought the price up to £57.24 at checkout.

A third potential customer noticed the Echo Bud priced at £49.99, but it jumped to £72.99 at checkout while the £149 Ring Alarm actually costs £202 at checkout.

This customer said “Everything over £19 is heavily percentage coded for Irish delivery.”

An Amazon spokeswoman told The Irish Times that there was an issue with pricing for Irish customers and said the company was working to address this urgently,

“We are aware of an issue where some customers may not receive the full value of the Prime Day deal on certain limited items at checkout, if a delivery address outside the UK is specified,” she said.

“We apologize for any inconvenience and are actively working to resolve the situation as quickly as possible. We will contact any affected customers to ensure they receive a full discount.”

Since the start of the year, Irish shoppers using UK-based websites – including amazon.co.uk – have faced an increasing number of hurdles and higher fees.

When the United Kingdom left the European Union just before midnight on New Year’s Eve, it suddenly became what’s known in business circles as a “third country”, meaning many of the countless millions of products traveling to Ireland from its giant British warehouses. He became responsible for a slew of new taxes and fees.

These can add up to 40 percent to the cost of some products, while making delivery delays inevitable and greatly increasing the amount of red tape that companies like Amazon have to contend with.

The problem has not stopped Irish shoppers from using UK sites and Amazon remains among the most popular with hundreds of millions of euros spent on the site by Irish consumers each year.

Daisy03 · 23-06-2021 11:36pm

db wrote: »

Kindle arrived today, got on to chat, explained the situation, passed to another rep, refund processed. Can't complain about the customer service.

I chatted to 4 different CS reps..they just kept leaving the chat and repeating the same thing over and over. I explained the VAT issue and gave calculations and they still didnt get it. They kept telling me the sales price is exclusive of UK VAT. Not happy with their customer service at all.

I wil wait a few weeks and see if there is a refund and if not contact them again.

TheDriver · 23-06-2021 11:38pm

Daisy03 wrote: »

I chatted to 4 different CS reps..they just kept leaving the chat and repeating the same thing over and over. I explained the VAT issue and gave calculations and they still didnt get it. They kept telling me the sales price is exclusive of UK VAT. Not happy with their customer service at all.

I wil wait a few weeks and see if there is a refund and if not contact them again.

I found that asking for an email address to submit a complaint and explaining that you don't want to waste time in the agent trying to solve it again tends to get their ears listening quite quickly.

honda boi · 24-06-2021 7:54am

Echo dot arrived today.
Ordered Tuesday evening.
At least Amazon still have a good delivery service

Caranica · 24-06-2021 8:17am

Yeah, I've a load of small bits showing as delivery tomorrow but I know they'll arrive today as they've reached the final delivery centre. All from Tuesday as I didn't buy anything other than the Kindle on Monday (and that arrived yesterday).

sharpish · 24-06-2021 8:58am

honda boi wrote: »

Echo dot arrived today.
Ordered Tuesday evening.
At least Amazon still have a good delivery service

Maybe they didn't get as many orders due to the issues with pricing.

hots · 24-06-2021 9:09am

Smurts wrote: »

Yikes. I bought the white ones which were noted as ‘in stock’ but are now saying ‘delivery date pending’

Same here, not looking forward to the innevitable fight over this one

Smurts · 24-06-2021 12:25pm

spockety wrote: »

For anyone who ordered the Samsung Ear Buds and are looking to use the Cash Back deal.. I just got notification from Amazon that they will arrive on AUGUST 13th. That is only about 5 days before the 60 limit on claiming the cash back kicks in.

Tight.

Just got notification too - estimated delivery date 14th August... very tight. I was also planning on cancelling prime at the end of this month - not sure if this will effect the delivery or the price I bought them at.

jeti24 · 24-06-2021 12:29pm

Daisy03 wrote: »

I chatted to 4 different CS reps..they just kept leaving the chat and repeating the same thing over and over. I explained the VAT issue and gave calculations and they still didnt get it. They kept telling me the sales price is exclusive of UK VAT. Not happy with their customer service at all.

I wil wait a few weeks and see if there is a refund and if not contact them again.

I wouldn't be expecting any refunds to be coming through. I confirmed the value declared by Amazon for customs purposes with An Post on 4 of my orders and they're telling them that the value is the full price, not the after promo value. As far as An Post and customs are concerned you purchased from Amazon at full price and you are paying the VAT & customs fees accordingly.

jeti24 · 24-06-2021 1:03pm

If anyone is looking to make a formal complaint by email, after much wrangling I managed to get this off Amazon CS:

"Alternatively, you could send your letter, as an attachment to an e-mail, to the following e-mail address:
customer-attachment-requests@amazon.co.uk

Please note we do request that all emails be sent from the email address associated with your Amazon account."

McMurphy · 24-06-2021 1:40pm

First prime day(s) I didn't order anything, due to a mix of not actually needing anything they had on offer, being underwhelmed by most of the deals, and the funk up on Vat, surely there's a case for an Ireland only prime event now, with only Irish addresses being eligible for shipping?

Good will gesture from Amazon, and a chance to recover what surely has to have been a chunk of lost business?

cfeeneyinterior · 24-06-2021 1:55pm

spockety wrote: »

For anyone who ordered the Samsung Ear Buds and are looking to use the Cash Back deal.. I just got notification from Amazon that they will arrive on AUGUST 13th. That is only about 5 days before the 60 limit on claiming the cash back kicks in.

Tight.

I've been emailed the 16th August. Don't think we will get the cashback unless the actual purchase/dispatch goes through before 7th July. I'll be cancelling I'd say if it goes beyond 7th

dubrov · 24-06-2021 1:57pm

McMurphy wrote:

First prime day(s) I didn't order anything, due to a mix of not actually needing anything they had on offer, being underwhelmed by most of the deals, and the funk up on Vat

Ditto

hots · 24-06-2021 2:27pm

Smurts wrote: »

Just got notification too - estimated delivery date 14th August... very tight. I was also planning on cancelling prime at the end of this month - not sure if this will effect the delivery or the price I bought them at.

Also got 14th August

hots · 24-06-2021 2:28pm

cfeeneyinterior wrote: »

I've been emailed the 16th August. Don't think we will get the cashback unless the actual purchase/dispatch goes through before 7th July. I'll be cancelling I'd say if it goes beyond 7th

The purchase has happened so so long as it's within 60days after that it should be alright?

davetherave · 24-06-2021 3:40pm

McMurphy wrote: »

First prime day(s) I didn't order anything, due to a mix of not actually needing anything they had on offer, being underwhelmed by most of the deals, and the funk up on Vat, surely there's a case for an Ireland only prime event now, with only Irish addresses being eligible for shipping?

Good will gesture from Amazon, and a chance to recover what surely has to have been a chunk of lost business?

Never going to happen. It's Amazon.co.uk, not Amazon.co.uk&ie

It is estimated that there 21 million UK prime members.

Ireland on the other hand, well the 2016 census has a little over 3 million 20-69 year olds. For simplicities sake lets just assume it is the same today. If even a third of those have Prime, that's only 1 million. Amazon UK Retail took in £20 billion last year, they are not going to piss off their core market to appease Paddy.

Best that will happen is refunds of overpayment, and that the lightning deal vat price calculation problem gets sorted out..

cfeeneyinterior · 24-06-2021 5:36pm

hots wrote: »

The purchase has happened so so long as it's within 60days after that it should be alright?

I haven't been charged, no purchase made yet....

Smurts · 24-06-2021 5:43pm

The buds are still showing as 'in stock' so not sure why the delivery date is August

Amazon Prime Day 2021 - Monday 21st & Tuesday 22nd June

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