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Anyone still waiting for stuff from China?

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  • Registered Users Posts: 6 declan reidy


    You can put a review on Trust Pilot. I did and got a very quick response and action from LITB. You could also put one on Google
    Declan Reidy
    Delivered today
    Ordered lightinthebox feb 2nd

    2 rain coats
    Xl my aunt sally
    Ive gave them away
    Wouldnt fit a child
    NEVER AGAIN

    Oh and you can't submit a 1 or 2 star review on the app... submit buttot greys out if you try that :D


  • Registered Users Posts: 6 declan reidy


    Ordered 31 March. They said 5 - 8 business days. Last week they gave me a tracking number, with no clue as to which courier company. Got this message today:

    "HBC, we've received your parcel in our central distribution hub. it will be with you in 1-2 working days".

    If they had realistic delivery times, it would reduce the frustration and time-wasting in contacting customer service several times.


  • Registered Users Posts: 13,582 ✭✭✭✭briany


    I've had two small packets from China that both reached Ireland as far as I know and then went into the postal equivalent of the black hole of Calcutta. Not hide nor hair from them since.


  • Registered Users Posts: 10,167 ✭✭✭✭Hurrache


    What trackers are people using? Trackdog and Parcel Monitor both seem to get updates, but I can't work out what's happening with the one gone via PostNL.


  • Registered Users Posts: 7,269 ✭✭✭corkie


    ^^^ Have you tried >>> https://track-chinapost.com/

    Some cheap Chinese posting don't offer tracking outside of china.


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  • Registered Users Posts: 40,286 ✭✭✭✭ohnonotgmail


    Hurrache wrote: »
    What trackers are people using? Trackdog and Parcel Monitor both seem to get updates, but I can't work out what's happening with the one gone via PostNL.

    17Track.net is quite good though I don't bother tracking parcels coming from china any more. They arrive when they arrive. for parcels coming via PostNL you will only get tracking as far as holland.


  • Registered Users Posts: 14,838 ✭✭✭✭loyatemu


    Hurrache wrote: »
    What trackers are people using? Trackdog and Parcel Monitor both seem to get updates, but I can't work out what's happening with the one gone via PostNL.

    have you used NL's tracker: https://postnl.post/

    I have an order from the 14th - reached PostNL on the 26th and they sorted it today, guess it might reach me next week.


  • Registered Users Posts: 10,167 ✭✭✭✭Hurrache


    Cheers everyone. Yeah, I used postnl.post, it just has 2 entries,
    26-04-2021 03:29 The item is ready for shipment
    26-04-2021 03:10 The item is pre-advised to PostNL

    but based on comments, that's as much detail as I get until it arrives, whenever that may be?


  • Registered Users Posts: 40,286 ✭✭✭✭ohnonotgmail


    Hurrache wrote: »
    Cheers everyone. Yeah, I used postnl.post, it just has 2 entries,
    26-04-2021 03:29 The item is ready for shipment
    26-04-2021 03:10 The item is pre-advised to PostNL

    but based on comments, that's as much detail as I get until it arrives, whenever that may be?

    there will be another update when it arrives in holland


  • Registered Users Posts: 14,838 ✭✭✭✭loyatemu


    Hurrache wrote: »
    Cheers everyone. Yeah, I used postnl.post, it just has 2 entries,
    26-04-2021 03:29 The item is ready for shipment
    26-04-2021 03:10 The item is pre-advised to PostNL

    but based on comments, that's as much detail as I get until it arrives, whenever that may be?

    this is what mine says:

    28-04-2021 08:15 The item is at the PostNL sorting center
    28-04-2021 04:07 Consignment received at the PostNL Acceptance Centre
    26-04-2021 07:06 The shipment is handed over in bulk, final acceptance of goods to be confirmed
    20-04-2021 05:18 The item is ready for shipment
    20-04-2021 04:18 The item is pre-advised to PostNL


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  • Registered Users Posts: 18 SouthNorth


    Hurrache wrote: »
    Cheers everyone. Yeah, I used postnl.post, it just has 2 entries,
    26-04-2021 03:29 The item is ready for shipment
    26-04-2021 03:10 The item is pre-advised to PostNL

    but based on comments, that's as much detail as I get until it arrives, whenever that may be?

    So your next update will be when it physically arrives for sorting in NL. After that it will state on way to destination country. Usually a couple days after.

    From recent experience, its 7 days to reach Ireland.


  • Registered Users Posts: 23,904 ✭✭✭✭zell12


    Ordered from Aliexpress.
    Item came from China via Vanuatu Post in 23 days!


  • Registered Users Posts: 13,582 ✭✭✭✭briany


    An item I have on the way (supposedly) had its last tracking update as having arrived at Dublin airport on January 10th. Nothing heard from it since. Don't suppose it's even worth contacting An Post to ask what doing.


  • Registered Users Posts: 3,329 ✭✭✭radiospan


    Hurrache wrote: »
    Cheers everyone. Yeah, I used postnl.post, it just has 2 entries,
    26-04-2021 03:29 The item is ready for shipment
    26-04-2021 03:10 The item is pre-advised to PostNL

    but based on comments, that's as much detail as I get until it arrives, whenever that may be?

    You could also try https://parcelsapp.com/en/tracking/

    This combines the information from PostNL and AliExpress/Cainiao.

    It gives me more detail than 17track for AE orders.

    Some recent news articles here if anyone's interested about AliExpress and their new Liège distribution hub / package black hole:

    August 2020: https://www.ti-insight.com/cainiao-launched-its-second-air-cargo-service-to-liege-airport/
    February 2021: https://www.theguardian.com/business/2021/feb/14/open-sesame-alibabas-push-into-europe-a-mixed-blessing-for-liege
    March 2021: https://theloadstar.com/cainiao-deal-with-hk-airlines-gives-fresh-legs-to-se-asia-e-commerce-deliveries/


  • Registered Users Posts: 10,167 ✭✭✭✭Hurrache


    Cheers.
    There has been some, albeit slow, movement for anyone who may be going the same route.

    05-05-2021 .... The item is on transport to the country of destination IRELAND
    04-05-2021 .... The item is at the PostNL sorting center
    04-05-2021 .... Consignment received at the PostNL Acceptance Centre
    30-04-2021 .... The shipment is handed over in bulk, final acceptance of goods to be confirmed
    26-04-2021 .... The item is ready for shipment
    26-04-2021 .... The item is pre-advised to PostNL


  • Registered Users Posts: 2,196 ✭✭✭gzoladz


    I have one item that arrived to Liege on 20th April....nothing since. It usually moves to "Last Mile Carrier" within days but this has not happened. And another one has been on "Last Mile Carrier" for 2 weeks.

    Other 3 items ordered at around the same time arrived ok, taking about 4 weeks.


  • Registered Users Posts: 6,825 ✭✭✭Cork Lass


    I'm waiting on a rocket but I've been told it will arrive this weekend :D


  • Registered Users Posts: 2,196 ✭✭✭gzoladz


    radiospan wrote: »
    You could also try https://parcelsapp.com/en/tracking/

    This combines the information from PostNL and AliExpress/Cainiao.

    It gives me more detail than 17track for AE orders.

    Some recent news articles here if anyone's interested about AliExpress and their new Liège distribution hub / package black hole:

    August 2020: https://www.ti-insight.com/cainiao-launched-its-second-air-cargo-service-to-liege-airport/
    February 2021: https://www.theguardian.com/business/2021/feb/14/open-sesame-alibabas-push-into-europe-a-mixed-blessing-for-liege
    March 2021: https://theloadstar.com/cainiao-deal-with-hk-airlines-gives-fresh-legs-to-se-asia-e-commerce-deliveries/

    Thanks a lot for that link, at least I can see my stuff is still moving around :)


  • Registered Users Posts: 14,838 ✭✭✭✭loyatemu


    loyatemu wrote: »
    this is what mine says:

    28-04-2021 08:15 The item is at the PostNL sorting center
    28-04-2021 04:07 Consignment received at the PostNL Acceptance Centre
    26-04-2021 07:06 The shipment is handed over in bulk, final acceptance of goods to be confirmed
    20-04-2021 05:18 The item is ready for shipment
    20-04-2021 04:18 The item is pre-advised to PostNL

    this package arrived yesterday, ordered it on the 14th April.


  • Registered Users Posts: 15,857 ✭✭✭✭Discodog


    My last two items arrived pretty quick. One in 3 weeks & one in 2 weeks.


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  • Registered Users Posts: 3,329 ✭✭✭radiospan


    From recent posts, it seems that waiting times have gone from about 6-8 weeks in the middle of 2020, to around 2-3 weeks now.

    The hold-up in Liege seems to be getting shorter.


  • Registered Users Posts: 220 ✭✭Rx713B


    Mine does not look hopeful :(
    09 May 2021
    12:27
    Arrival at Regional Sorting Center CHINA POST
    08 May 2021
    16:18
    Departure from Regional Sorting Center CHINA POST
    08 May 2021
    09:53
    Departure from Regional Sorting Center CHINA POST
    07 May 2021
    07:42
    Returned CHINA POST
    05 May 2021
    01:35
    Departure from Regional Sorting Center CHINA POST
    04 May 2021
    09:59
    Returned CHINA POST
    03 May 2021
    14:56
    Handed over to Forwarding Agent for Transit CHINA POST
    03 May 2021
    09:30
    Departure from Regional Sorting Center CHINA POST
    03 May 2021
    07:21
    Dispatched from Office of Exchange CHINA POST
    03 May 2021
    07:04
    Returned CHINA POST
    30 Apr 2021
    22:24
    Departure from Regional Sorting Center CHINA POST
    30 Apr 2021
    15:15
    Returned CHINA POST
    29 Apr 2021
    13:16
    Handed over to Forwarding Agent for Transit CHINA POST
    29 Apr 2021
    10:52
    Departure from Regional Sorting Center CHINA POST
    29 Apr 2021
    08:20
    Dispatched from Office of Exchange CHINA POST
    29 Apr 2021
    07:51
    Returned CHINA POST
    27 Apr 2021
    20:05
    Departure from Regional Sorting Center CHINA POST
    27 Apr 2021
    15:30
    Returned CHINA POST
    26 Apr 2021
    16:02
    Handed over to Forwarding Agent for Transit CHINA POST
    26 Apr 2021
    09:20
    Departure from Regional Sorting Center CHINA POST
    26 Apr 2021
    05:04
    Dispatched from Office of Exchange CHINA POST
    25 Apr 2021
    03:20
    Departure from Regional Sorting Center CHINA POST
    24 Apr 2021
    18:03
    Arrival at Regional Sorting Center CHINA POST
    23 Apr 2021
    19:48
    Departure from Regional Sorting Center CHINA POST
    23 Apr 2021
    15:07
    Arrival at Regional Sorting Center CHINA POST
    21 Apr 2021
    07:46
    Depature from Local Sorting Center CHINA POST
    21 Apr 2021
    03:21
    Package Received


  • Registered Users Posts: 13,562 ✭✭✭✭joujoujou
    Unregistered Users


    Had plenty of similar before.

    It will bounce back and forth a few times and arrive eventually.


  • Registered Users Posts: 511 ✭✭✭Cookiee


    Rx713B wrote: »
    Mine does not look hopeful :(
    09 May 2021
    12:27
    Arrival at Regional Sorting Center CHINA POST
    08 May 2021
    16:18
    Departure from Regional Sorting Center CHINA POST
    08 May 2021
    09:53
    Departure from Regional Sorting Center CHINA POST
    07 May 2021
    07:42
    Returned CHINA POST
    05 May 2021
    01:35
    Departure from Regional Sorting Center CHINA POST
    04 May 2021
    09:59
    Returned CHINA POST
    03 May 2021
    14:56
    Handed over to Forwarding Agent for Transit CHINA POST
    03 May 2021
    09:30
    Departure from Regional Sorting Center CHINA POST
    03 May 2021
    07:21
    Dispatched from Office of Exchange CHINA POST
    03 May 2021
    07:04
    Returned CHINA POST
    30 Apr 2021
    22:24
    Departure from Regional Sorting Center CHINA POST
    30 Apr 2021
    15:15
    Returned CHINA POST
    29 Apr 2021
    13:16
    Handed over to Forwarding Agent for Transit CHINA POST
    29 Apr 2021
    10:52
    Departure from Regional Sorting Center CHINA POST
    29 Apr 2021
    08:20
    Dispatched from Office of Exchange CHINA POST
    29 Apr 2021
    07:51
    Returned CHINA POST
    27 Apr 2021
    20:05
    Departure from Regional Sorting Center CHINA POST
    27 Apr 2021
    15:30
    Returned CHINA POST
    26 Apr 2021
    16:02
    Handed over to Forwarding Agent for Transit CHINA POST
    26 Apr 2021
    09:20
    Departure from Regional Sorting Center CHINA POST
    26 Apr 2021
    05:04
    Dispatched from Office of Exchange CHINA POST
    25 Apr 2021
    03:20
    Departure from Regional Sorting Center CHINA POST
    24 Apr 2021
    18:03
    Arrival at Regional Sorting Center CHINA POST
    23 Apr 2021
    19:48
    Departure from Regional Sorting Center CHINA POST
    23 Apr 2021
    15:07
    Arrival at Regional Sorting Center CHINA POST
    21 Apr 2021
    07:46
    Depature from Local Sorting Center CHINA POST
    21 Apr 2021
    03:21
    Package Received


    I've had loads of things bounce around and say returned but they come eventually, for me those packages takes 3 months! Because they keep getting returned before finally arriving


  • Registered Users Posts: 3,329 ✭✭✭radiospan


    14 May 2021 The item is on transport to the country of destination POSTNL - NETHERLANDS POST
    10 May 2021 The item is at the PostNL sorting center POSTNL - NETHERLANDS POST
    10 May 2021 Consignment received at the PostNL Acceptance Centre POSTNL - NETHERLANDS POST
    08 May 2021 The shipment is handed over in bulk, final acceptance of goods to be confirmed POSTNL - NETHERLANDS POST
    06 May 2021 Linehaul Arrival Liege, Belgium CAINIAO
    04 May 2021 Hand over to airline CAINIAO
    04 May 2021 The item is ready for shipment POSTNL - NETHERLANDS POST
    04 May 2021 The item is pre-advised to PostNL POSTNL - NETHERLANDS POST
    02 May 2021 Export clearance success CAINIAO
    01 May 2021 Received by line-haul CAINIAO
    30 Apr 2021 Outbound in sorting center CAINIAO
    30 Apr 2021 Inbound in sorting center CAINIAO
    30 Apr 2021 Accepted by carrier CAINIAO

    Doesn't seem too bad. Regular updates on it at least. 2 weeks now since ordering, and seems it could be here in another few days.


  • Registered Users Posts: 511 ✭✭✭Cookiee


    My current package, arrived in liege today, will be interested to see how long it sits there for, my last package was there 10 days.

    18 May 2021
    07:30
    Linehaul Arrival
    Liege, Belgium
    17 May 2021
    07:43
    The item is ready for shipment POSTNL
    17 May 2021
    06:43
    The item is pre-advised to PostNL POSTNL
    16 May 2021
    14:00
    Hand over to airline
    13 May 2021
    01:32
    Received by line-haul
    12 May 2021
    12:32
    Outbound in sorting center
    12 May 2021
    01:52
    Inbound in sorting center
    11 May 2021
    12:45
    Accepted by carrier


  • Registered Users Posts: 220 ✭✭Rx713B


    May 16, 2021
    9:37
    Departure from Regional Sorting Center
    BeijingCity
    May 15, 2021
    16:41
    Arrival at Regional Sorting Center
    BeijingCity
    May 14, 2021
    23:48
    Departure from Regional Sorting Center
    Wuhan
    May 14, 2021
    16:13
    Departure from Regional Sorting Center
    Wuhan
    May 13, 2021
    16:30
    Departure from Regional Sorting Center
    Wuhan
    May 11, 2021
    14:41
    Departure from Regional Sorting Center
    Wuhan
    May 10, 2021
    14:03
    Item Presented to Customs
    Wuhan
    May 10, 2021
    8:54
    Departure from Regional Sorting Center
    Wuhan
    May 9, 2021
    20:26
    Arrival at Regional Sorting Center
    Wuhan
    May 9, 2021
    0:17
    Departure from Regional Sorting Center
    BeijingCity
    May 8, 2021
    17:53
    Departure from Regional Sorting Center
    BeijingCity
    May 7, 2021
    15:41
    Returned
    BeijingCity
    May 5, 2021
    9:34
    Departure from Regional Sorting Center
    BeijingCity
    May 4, 2021
    17:58
    Returned
    BeijingCity
    May 3, 2021
    22:56
    Handed over to Forwarding Agent for Transit
    BeijingCity
    May 3, 2021
    17:30
    Departure from Regional Sorting Center
    BeijingCity
    May 3, 2021
    15:20
    Dispatched from Office of Exchange
    BeijingCity
    May 3, 2021
    15:03
    Returned
    BeijingCity
    May 1, 2021
    6:23
    Departure from Regional Sorting Center
    BeijingCity
    Apr 30, 2021
    23:14
    Returned
    BeijingCity
    29 Apr 2021
    21:16
    Handed over to Forwarding Agent for Transit
    BeijingCity
    29 Apr 2021
    18:51
    Departure from Regional Sorting Center
    BeijingCity
    29 Apr 2021
    16:19
    Dispatched from Office of Exchange
    BeijingCity
    29 Apr 2021
    15:50
    Returned
    BeijingCity
    28 Apr 2021
    4:05
    Departure from Regional Sorting Center
    BeijingCity
    27 Apr 2021
    23:30
    Returned
    BeijingCity
    27 Apr 2021
    0:02
    Handed over to Forwarding Agent for Transit
    BeijingCity
    26 Apr 2021
    17:19
    Departure from Regional Sorting Center
    BeijingCity
    26 Apr 2021
    13:04
    Dispatched from Office of Exchange
    BeijingCity
    25 Apr 2021
    11:19
    Departure from Regional Sorting Center
    BeijingCity
    25 Apr 2021
    2:02
    Arrival at Regional Sorting Center
    BeijingCity
    Apr 24, 2021
    3:47
    Departure from Regional Sorting Center
    Wuhan
    23 Apr 2021
    23:07
    Arrival at Regional Sorting Center
    Wuhan
    23 Apr 2021
    20:42
    Departure from Regional Sorting Center
    Wuhan
    23 Apr 2021
    8:47
    Item Presented to Customs
    Wuhan
    Apr 21, 2021
    15:46
    Depature from Local Sorting Center
    Wuhan
    Apr 21, 2021
    11:20
    Package Received
    Wuhan
    16 Apr 2021
    15:37
    Consignment number specified


  • Registered Users Posts: 3,329 ✭✭✭radiospan


    Hurrache wrote: »
    Cheers.
    There has been some, albeit slow, movement for anyone who may be going the same route.

    05-05-2021 .... The item is on transport to the country of destination IRELAND
    04-05-2021 .... The item is at the PostNL sorting center
    04-05-2021 .... Consignment received at the PostNL Acceptance Centre
    30-04-2021 .... The shipment is handed over in bulk, final acceptance of goods to be confirmed
    26-04-2021 .... The item is ready for shipment
    26-04-2021 .... The item is pre-advised to PostNL

    Hi Hurrache, did your package arrive? Trying to tell here how long usually between the "The item is on transport to the country of destination" from PostNL to when it's actually delivered.


  • Registered Users Posts: 10,167 ✭✭✭✭Hurrache


    Hey, it went from transport to the country on the 5th to arrived in Ireland on the 12th and then delivered on the 17th.


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  • Registered Users Posts: 3,329 ✭✭✭radiospan


    Hurrache wrote: »
    Hey, it went from transport to the country on the 5th to arrived in Ireland on the 12th and then delivered on the 17th.

    Thanks.
    Surprising how the delays in Belgium and Ireland are longer than the delays in China getting it to Europe.


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