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48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

1565759616279

Comments

  • Registered Users Posts: 921 ✭✭✭hdl


    Is anyone still having trouble with calls not coming through? I remember some posters mentioning this a while back.

    Just this week I've had a couple of people say they tried to phone me, no missed calls and phone beside me and definitely didn't ring. Was there any solution for it?


  • Registered Users, Registered Users 2 Posts: 791 ✭✭✭Cork981


    Yeah I had lots of issues with no service and calls going to voicemails. Sometimes people got a message that the number doesn't exist.

    I ended up moving for Eir for €9.99 unlimited calls and data by bundling it with my home broadband.

    Coverage and calls are rock solid now with wifi calling and 4G Calling (VoLTE).

    4G speeds not as fast with Eir but for normal use.


  • Registered Users Posts: 921 ✭✭✭hdl


    Thanks. I've had no issues all along (that I know of), with them since September last year and this is the first time anyone mentioned it. Would hate to have to move from them, as the prices on other networks all seem to have gone up. I don't mind compromising on data speeds or even a cap on minutes/texts, but I don't think it's too much to ask to expect that calls would get through to me.


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    Thanks. I've had no issues all along (that I know of), with them since September last year and this is the first time anyone mentioned it. Would hate to have to move from them, as the prices on other networks all seem to have gone up. I don't mind compromising on data speeds or even a cap on minutes/texts, but I don't think it's too much to ask to expect that calls would get through to me.

    Try it on 3G only mode and test a few incoming calls.

    Calls don't work on 4G (VoLTE not supported by 48) so there might be a glitch somewhere causing the signal for an incoming call to be mishandled from the network side.


  • Registered Users Posts: 1,130 ✭✭✭gussieg


    have got 3 sims left and was trying to set one up for relative , but when i try to sign up it just goes in a loop to the log in / activate sim page and then enter details . any help? thanks


  • Registered Users, Registered Users 2 Posts: 518 ✭✭✭tiegan


    hdl wrote: »
    Is anyone still having trouble with calls not coming through? I remember some posters mentioning this a while back.

    Just this week I've had a couple of people say they tried to phone me, no missed calls and phone beside me and definitely didn't ring. Was there any solution for it?

    I have had terrible trouble with this problem with Tesco mobile (also on 3 network) tried a new sim card, and then a new phone. Still happened. Just moved to virgin mobile, have had their sim for a couple of weeks now and it has not happened at all. My tesco sim lost service 5 times yesterday that I know of. A new low, and so frustrating.


  • Registered Users Posts: 798 ✭✭✭Plascebo


    Hi, just ported from vodafone to 48 this evening and I can make calls and receive texts but cannot receive calls. I've been with 48 for a few months now and had no issue with the 089 number and topped up with 3 days left.

    Been onto customer support for over an hour with no resolution.

    Has anyone else had a similar issue and was it resolved?

    Thanks in advance.


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    just ported from vodafone to 48 this evening and I can make calls and receive texts but cannot receive calls.

    Probably not fully ported, see if it sorts itself out by tomorrow, if not then try 48 support again.


  • Registered Users Posts: 1,904 ✭✭✭mgn


    Plascebo wrote: »
    Hi, just ported from vodafone to 48 this evening and I can make calls and receive texts but cannot receive calls. I've been with 48 for a few months now and had no issue with the 089 number and topped up with 3 days left.

    Been onto customer support for over an hour with no resolution.

    Has anyone else had a similar issue and was it resolved?

    Thanks in advance.

    Try turning off your phone for a few minutes, might work.


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  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    Has anyone noticed their auto-renew membership didn't work?

    Got that even though auto renew had been working for a while, logged in and had to enter card details again even though it should have been already set up. In theory it's working again, won't know for another month!

    Might be something to do with PSD2 and SCA which could possibly have required recurring card payments to be re-entered after a certain date.


  • Registered Users, Registered Users 2 Posts: 1,897 ✭✭✭Simi


    Ten Pin wrote: »
    Might be something to do with PSD2 and SCA which could possibly have required recurring card payments to be re-entered after a certain date.

    I figured it was just to reconfirm card details or something. We'll see if it works next month.


  • Registered Users, Registered Users 2 Posts: 20,365 ✭✭✭✭Cyrus


    Does 48 support WiFi calling ?


  • Registered Users, Registered Users 2 Posts: 2,833 ✭✭✭air


    Cyrus wrote: »
    Does 48 support WiFi calling ?

    No, only Eir and Vodafone support it AFAIK.


  • Registered Users, Registered Users 2 Posts: 9,586 ✭✭✭pgj2015


    48 were supposed to take the 7.99 from my account Monday. got a text Monday to say something went wrong. talked to them on webchat, the problem was on their side. result, I was left unable to make calls, send texts, use my data for a few days. shambles of a company. I have given up on them after only 3 months. I have joined a different network since.


  • Registered Users, Registered Users 2 Posts: 798 ✭✭✭Yyhhuuu


    Why do 48.ie ask you to "port" your number to them before you can sign up by giving your debit card details. It's so much easier with go mo.


    I'm helping a friend. I instructed them to port the old no over. When the present phone company were leaving cut off the phone do we then insert the 48 sim and sign up.online for payment. Obviously 48 sim card has been activated. 48 never gave a time when port will happen I.e. couldn't set a future date and time.
    Do 48 look for card no or Iban?


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  • Registered Users, Registered Users 2 Posts: 6,930 ✭✭✭DopeTech


    Yyhhuuu wrote: »
    Why do 48.ie ask you to "port" your number to them before you can sign up by giving your debit card details. It's so much easier with go mo.


    I'm helping a friend. I instructed them to port the old no over. When the present phone company were leaving cut off the phone do we then insert the 48 sim and sign up.online for payment. Obviously 48 sim card has been activated. 48 never gave a time when port will happen I.e. couldn't set a future date and time.
    Do 48 look for card no or Iban?

    You can sign up and be given a new 48 number and then port in your existing one to replace it whenever you want.


  • Posts: 0 [Deleted User]


    Anyone have issues with 48 dropping network coverage completely? It's happened me a few times over the past few days and I've had to reboot the phone to get it to work again.


  • Registered Users, Registered Users 2 Posts: 1,556 ✭✭✭dohouch


    Jacksie66. wrote: »
    Anyone have issues with 48 dropping network coverage completely? It's happened me a few times over the past few days and I've had to reboot the phone to get it to work again.

    Not 48 but Tesco. Waiting for important call, medical. No call, pick up phone, no signal. Reboot and signal back. Happened a few times. Tesco sent out new {updated SIM?} I think it has happened one more with newer SIM on last 2 weeks.

    🧐IMHO, God wants us all to ENJOY many,many ice-creams , 🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦



  • Registered Users, Registered Users 2 Posts: 518 ✭✭✭tiegan


    dohouch wrote: »
    Not 48 but Tesco. Waiting for important call, medical. No call, pick up phone, no signal. Reboot and signal back. Happened a few times. Tesco sent out new {updated SIM?} I think it has happened one more with newer SIM on last 2 weeks.

    This^^^^ with Tesco - tried everything, changed every setting, soft reset, new sims, factory reset, new phone!! Nothing solved. Finally moved to Virgin media (also on the 3 network) - seems to be ok at the moment. Most frustrating few months ever!!!


  • Registered Users, Registered Users 2 Posts: 791 ✭✭✭Cork981


    Jacksie66. wrote: »
    Anyone have issues with 48 dropping network coverage completely? It's happened me a few times over the past few days and I've had to reboot the phone to get it to work again.

    Same here, no solution so ended up moving back to Eir for €9.99. Unfortunately lost the €7.99 deal but it was completely unreliable. When it worked it was perfect with 4G speeds over 150mb most of the time. But I missed so many calls with it randomly dropping. I’m in a very good coverage area in the City so it wasn’t caused my poor signal. It was used in an iPhone 7.

    No issues on another phone with a 3 sim so seems to be 48/Tesco Mobile having the issues.


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  • Registered Users, Registered Users 2 Posts: 9,586 ✭✭✭pgj2015


    Cork981 wrote: »
    Same here, no solution so ended up moving back to Eir for €9.99. Unfortunately lost the €7.99 deal but it was completely unreliable. When it worked it was perfect with 4G speeds over 150mb most of the time. But I missed so many calls with it randomly dropping. I’m in a very good coverage area in the City so it wasn’t caused my poor signal. It was used in an iPhone 7.

    No issues on another phone with a 3 sim so seems to be 48/Tesco Mobile having the issues.



    You pay for what you get. it was an experiment for me but I would never go back to 48. very unreliable.


  • Registered Users, Registered Users 2 Posts: 794 ✭✭✭phater phagan


    pgj2015 wrote: »
    You pay for what you get. it was an experiment for me but I would never go back to 48. very unreliable.

    I signed up with 48. a few months ago and am also experiencing problems with no coverage too many times. Each time I contact them on internet I must give the long number at the back of the sim. I'm really fed up with them.
    I have a 10.99 monthly membership - how can I get out of it? I don't want to change my credit card number, so must I write to them?
    How did you do it?


  • Registered Users, Registered Users 2 Posts: 6,930 ✭✭✭DopeTech


    I signed up with 48. a few months ago and am also experiencing problems with no coverage too many times. Each time I contact them on internet I must give the long number at the back of the sim. I'm really fed up with them.
    I have a 10.99 monthly membership - how can I get out of it? I don't want to change my credit card number, so must I write to them?
    How did you do it?
    It's literally a matter of toggling off auto renew in My48.


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    I have a 10.99 monthly membership - how can I get out of it? I don't want to change my credit card number, so must I write to them?
    How did you do it?

    It's not a contract so just cancel auto renew (if enabled) and port to another network.


  • Registered Users Posts: 77 ✭✭briancannon18


    I signed up with 48. a few months ago and am also experiencing problems with no coverage too many times. Each time I contact them on internet I must give the long number at the back of the sim. I'm really fed up with them.
    I have a 10.99 monthly membership - how can I get out of it? I don't want to change my credit card number, so must I write to them?
    How did you do it?

    As its pay as you go plan, just port to another network! And turn off auto renew if enabled


  • Registered Users, Registered Users 2 Posts: 9,586 ✭✭✭pgj2015


    I signed up with 48. a few months ago and am also experiencing problems with no coverage too many times. Each time I contact them on internet I must give the long number at the back of the sim. I'm really fed up with them.
    I have a 10.99 monthly membership - how can I get out of it? I don't want to change my credit card number, so must I write to them?
    How did you do it?



    I also asked them on web chat to send me a confirmation email to say i had left 48. I don't want them taking money out of my account next month, so better to have an email like that.


  • Registered Users, Registered Users 2 Posts: 2,865 ✭✭✭Buffman


    pgj2015 wrote: »
    I don't want them taking money out of my account next month, so better to have an email like that.


    I use a virtual Revolut card for the likes of these for that reason, once I leave I can freeze or delete it.

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.



  • Moderators, Regional South Moderators Posts: 5,869 Mod ✭✭✭✭Quackster


    This may be related to the fact that the old O2 2G network still operates separately to Three's 3G/4G/5G so when your handset switches to 2G, it's roaming. The MVNO SIMs mightn't be able to handle this switching as seemlessly as native Three SIMs, resulting in the dropouts. Might be worth disabling 2G on your handsets to see if this improves things.


  • Registered Users, Registered Users 2 Posts: 20,132 ✭✭✭✭cnocbui


    Buffman wrote: »
    I use a virtual Revolut card for the likes of these for that reason, once I leave I can freeze or delete it.

    I'm with AIB. I am able to use online banking to terminate any standing payments - in fact I did just that with Eir when they were going to charge me for something the shouldn't.

    So in what way is Revolut any better?


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    I'm with AIB. I am able to use online banking to terminate any standing payments - in fact I did just that with Eir when they were going to charge me for something the shouldn't.

    So in what way is Revolut any better?

    48 top up is by card payment only....is it possible to block card payments in AIB online banking?

    A virtual card (such as Revolut) can be blocked and therefore can't be charged after it's blocked. A normal physical card can also be cancelled but that requires contacting the issuer and getting a replacement so it's a bit of hassle compared to a virtual card that can be blocked in real time.

    48 have a gift shop option that allows a single card payment without retaining card details after transaction so it's possible to avoid storing card details in the app/portal.


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  • Registered Users, Registered Users 2 Posts: 20,132 ✭✭✭✭cnocbui


    Ten Pin wrote: »
    48 top up is by card payment only....is it possible to block card payments in AIB online banking?

    A virtual card (such as Revolut) can be blocked and therefore can't be charged after it's blocked. A normal physical card can also be cancelled but that requires contacting the issuer and getting a replacement so it's a bit of hassle compared to a virtual card that can be blocked in real time.

    48 have a gift shop option that allows a single card payment without retaining card details after transaction so it's possible to avoid storing card details in the app/portal.

    Er, yeah. My 48 direct debit is from the same account/card my Eir payments were from.


  • Registered Users, Registered Users 2 Posts: 1,149 ✭✭✭spakman


    it's not a contract, its pay as you go. you can leave at anytime, and you won't owe them anything and they won't try to keep taking money. no need to be cancelling cards!


  • Registered Users, Registered Users 2 Posts: 6,930 ✭✭✭DopeTech


    spakman wrote: »
    it's not a contract, its pay as you go. you can leave at anytime, and you won't owe them anything and they won't try to keep taking money. no need to be cancelling cards!

    Boards seems to be full of paranoid people the last few years in particular.


  • Registered Users, Registered Users 2 Posts: 977 ✭✭✭Qprmeath


    My subscription didn’t auto renew for some reason like many others. Sorted it now but was wondering how long you get service for when your subscription runs out and isn’t renewed?


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    how long you get service for when your subscription runs out and isn’t renewed?

    At least 5 months


  • Registered Users Posts: 779 ✭✭✭SNNUS


    I signed up with 48. a few months ago and am also experiencing problems with no coverage too many times. Each time I contact them on internet I must give the long number at the back of the sim. I'm really fed up with them.
    I have a 10.99 monthly membership - how can I get out of it? I don't want to change my credit card number, so must I write to them?
    How did you do it?


    You are really making a meal of this to be fair, don't auto renew or pay next sub or port out.. Easy peasy.


  • Registered Users, Registered Users 2 Posts: 483 ✭✭browne_rob5


    Quackster wrote: »
    This may be related to the fact that the old O2 2G network still operates separately to Three's 3G/4G/5G so when your handset switches to 2G, it's roaming. The MVNO SIMs mightn't be able to handle this switching as seemlessly as native Three SIMs, resulting in the dropouts. Might be worth disabling 2G on your handsets to see if this improves things.

    Thanks - Do you know how to disable 2g on an android phone?


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    Do you know how to disable 2g on an android phone?

    If it's not in the mobile network settings menu then enter the following into dialler...

    *#*#4636#*#*

    ....a Testing window will open immediately (without pressing the call button).

    Select "Phone Information"
    Scroll down to "Set preferred network type"
    Select any combination from dropdown list that excludes 2G / GSM while including 3G / WCDMA and 4G / LTE


  • Registered Users, Registered Users 2 Posts: 8,511 ✭✭✭AllForIt


    https://www.speedtest.net/result/11399883132

    I though speed was capped at 10Mbps, or is that only at peak times?



    edit: I have anohter question. Is there a way to resend phone settings via sms. My phone at the time didn't have the WAP service for that to work but I've installed it now and I want to see if it's working : )


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  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    I though speed was capped at 10Mbps, or is that only at peak times?

    There is no speed cap, some folks are confusing actual achievable speeds (that depend on coverage and congestion) with the network's published contractual speed...the networks are obliged to provide indicative speeds to comply with regulations but it's virtually meaningless on mobile networks.

    My phone at the time didn't have the WAP service for that to work but I've installed it now and I want to see if it's working : )

    Set APN as....

    48months.liffeytelecom.com


  • Registered Users, Registered Users 2 Posts: 8,511 ✭✭✭AllForIt


    Ten Pin wrote: »
    There is no speed cap, some folks are confusing actual achievable speeds (that depend on coverage and congestion) with the network's published contractual speed...the networks are obliged to provide indicative speeds to comply with regulations but it's virtually meaningless on mobile networks.

    Ah right, I thought I read it somewhere. Must be mistaken.

    Ten Pin wrote: »
    Set APN as....

    48months.liffeytelecom.com

    Thanks, no my data is working, i just want to test the wap service I installed on my phone to see if it's working.


  • Registered Users, Registered Users 2 Posts: 59 ✭✭dannijuno


    AllForIt wrote: »
    Ah right, I thought I read it somewhere. Must be mistaken.
    Ten Pin wrote: »
    There is no speed cap, some folks are confusing actual achievable speeds (that depend on coverage and congestion) with the network's published contractual speed...the networks are obliged to provide indicative speeds to comply with regulations but it's virtually meaningless on mobile networks.


    Its in their terms and conditions, 4G speed is limited to 10mbps. They are gone to the dogs with network contention, too many people are on it. Best download speed I'm getting is 3-4mbps at peak times which is brutal. I used to get 30mbps before they brought in the new 7.99 deal, they capped it due to contention as its an MVNO network (Mobile virtual network operator)


    https://48.ie/legal/terms-and-conditions ( scroll down to the bottom of their page , point 29 "Mobile Network Speeds" )


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    i just want to test the wap service I installed on my phone to see if it's working.

    Not sure what exactly that refers to....WAP was the technology used for mobile internet before smartphones...it's more or less obsolete.

    What is it's intended use?


  • Registered Users, Registered Users 2 Posts: 2,833 ✭✭✭air


    dannijuno wrote: »
    Its in their terms and conditions, 4G speed is limited to 10mbps.

    https://48.ie/legal/terms-and-conditions ( scroll down to the bottom of their page , point 29 "Mobile Network Speeds" )

    I think those are just legally mandated minimum speeds that they need to achieve once in 24 hours rather than a cap that they have put in place.


  • Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Ten Pin


    I think those are just legally mandated minimum speeds that they need to achieve once in 24 hours rather than a cap that they have put in place.

    It's even more pointless than that...it's an "Estimated max download speed achievable at least once in any 24 hour period"

    IME switching to 3G only mode can improve speeds as most people have 4G on by default resulting in congested 4G while 3G is less busy.


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  • Registered Users, Registered Users 2 Posts: 8,511 ✭✭✭AllForIt


    Ten Pin wrote: »
    Not sure what exactly that refers to....WAP was the technology used for mobile internet before smartphones...it's more or less obsolete.

    What is it's intended use?

    Sorry it's a bit off topic. A lot actually.

    But since you asked ...

    I have a Korean varient of a phone that software wise is constucted to be used with only one korean carrier. So when settings are sent via sms from a non-korean carrier the settings won't install becaue the software that installs the settings sent via sms doesn't exist on the phone.

    So I took the software from a phone has this software, a US varient of the same phone, and installed in on the Korean phone. And I just want to check if it's working properly because I'm going to upload this for others to use.

    The softrware is called WAP service. Whether this has someting to do with the WAP of old I don't know.


  • Registered Users, Registered Users 2 Posts: 59 ✭✭dannijuno


    air wrote: »
    I think those are just legally mandated minimum speeds that they need to achieve once in 24 hours rather than a cap that they have put in place.


    The Estimated max. (download) speed based on the Contractual Estimated Maximum Upload and Download Speeds agreement is 10mbps (4G)


  • Registered Users, Registered Users 2 Posts: 8,511 ✭✭✭AllForIt


    dannijuno wrote: »
    Its in their terms and conditions, 4G speed is limited to 10mbps. They are gone to the dogs with network contention, too many people are on it. Best download speed I'm getting is 3-4mbps at peak times which is brutal. I used to get 30mbps before they brought in the new 7.99 deal, they capped it due to contention as its an MVNO network (Mobile virtual network operator)


    https://48.ie/legal/terms-and-conditions ( scroll down to the bottom of their page , point 29 "Mobile Network Speeds" )

    Ah yes thanks, I knew I read that somewhere but couldn't recall where.

    Don't anyone think I'm getting 80Mbpm regularly, that speed test link I posted earler was done at 5am !


  • Registered Users, Registered Users 2 Posts: 6,930 ✭✭✭DopeTech


    I'm on their 7.99 plan and mine aren't limited like that. I get the same speeds as I do on my work sim from 3. 48 is actually better than 3 right now. Perhaps more 3 customers connected to the same cell tower.

    48: https://www.speedtest.net/my-result/a/7334778539

    3: https://www.speedtest.net/my-result/a/7334785756


  • Registered Users, Registered Users 2 Posts: 8,511 ✭✭✭AllForIt


    DopeTech wrote: »
    I'm on their 7.99 plan and mine aren't limited like that. I get the same speeds as I do on my work sim from 3. 48 is actually better than 3 right now. Perhaps more 3 customers connected to the same cell tower.

    48: https://www.speedtest.net/my-result/a/7334778539

    3: https://www.speedtest.net/my-result/a/7334785756

    I'd never get anything like that daytime on either network.

    So does 48 use the vodafone network as well as 3?


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