The Boards.ie Explainer: FTTH and You

alan4cult · 07-02-2021 9:31pm

Run a fast.com speed test and maybe try switch server in the SpeedTest

Ultimanemo · 07-02-2021 9:32pm

I tried new cables but still the same
I don't know

Ultimanemo · 07-02-2021 9:34pm

alan4cult wrote: »

Run a fast.com

I did
Same speed

Jpmarn · 08-02-2021 11:42am

Some laptops especially low end and just only a few years old may have network adapters are only limited to 100mps. Higher end and more modern laptops and desktops have up to 1000mps adapters

Yellow_Fern · 12-02-2021 7:24pm

Could anyone direct me to a guide to the differences between a SIRO install and a National Broadband Ireland install?

Johnboy1951 · 12-02-2021 7:53pm

Yellow_Fern wrote: »

Could anyone direct me to a guide to the differences between a SIRO install and a National Broadband Ireland install?

I don't know of anyone who is presently connected to NBI fibre.
Lots of preparatory work going on but connections?

2ND FEBRUARY 2021
NBI Connects First Premises In Cavan Under the National Broadband Plan
We are delighted to be able to say that we have now commenced our first connections in County Cavan, which will enable users to experience the life-changing benefits that high-speed broadband provides.

22nd January 2021
NBI connects the first premises under the National Broadband Plan
First premises in Carrigaline successfully connected by National Broadband Ireland

https://nbi.ie/news/updates/

oscarBravo · 12-02-2021 8:56pm

Yellow_Fern wrote: »

Could anyone direct me to a guide to the differences between a SIRO install and a National Broadband Ireland install?

SIRO uses the electricity infrastructure, so an NBI install will have more in common with an open eir install.

Dermobrickie · 13-02-2021 12:54am

The joys of living in the country,bthe fibre line comes about 500m up our road and stops about 200m from my house, courtly dealing with Vodafone mobile BB 6mb/10mb.
I have being on the roof to see can I see my neighbors house but there's a small forest in the way☹️
Have being getting to the jobs that never got done over the lock down,
I have fibre cable ran from the eir poll at the road to the comsroom in the attic, it's a bungalow will be fully floored.
Will the ISP terminates the fiber in the attic?

CoBo55 · 13-02-2021 1:01am

Dermobrickie wrote: »

The joys of living in the country,bthe fibre line comes about 500m up our road and stops about 200m from my house, courtly dealing with Vodafone mobile BB 6mb/10mb.
I have being on the roof to see can I see my neighbors house but there's a small forest in the way☹️
Have being getting to the jobs that never got done over the lock down,
I have fibre cable ran from the eir poll at the road to the comsroom in the attic, it's a bungalow will be fully floored.
Will the ISP terminates the fiber in the attic?

More importantly, will the fibre come to your house? Have any isp's told you they're going to connect you to their service?

Dermobrickie · 13-02-2021 10:42am

CoBo55 wrote: »

More importantly, will the fibre come to your house? Have any isp's told you they're going to connect you to their service?

No nothing yet I presume I will be on the nbi.
This is what I get on the nbi site
"Your premises is included in the Intervention Area."

lostinNaas · 02-04-2021 10:14am

Sorry if this question is already answered above, I could not find it.

I have a standard eir copper wire, and in the house are several extension including a carephone that needs PSTN.

If I switch to a FTTH connection, is there any way to keep the internal connections running over PSTN?

Thanks
Lin

Johnboy1951 · 02-04-2021 10:19am

lostinNaas wrote: »

Sorry if this question is already answered above, I could not find it.

I have a standard eir copper wire, and in the house are several extension including a carephone that needs PSTN.

If I switch to a FTTH connection, is there any way to keep the internal connections running over PSTN?

Thanks
Lin

When I got fibre installed initially I retained the copper landline alongside fibre (at no extra cost). I have since ported my landline number to the fibre connection. My initial fibre connection was through Eir.

So, yes it is (or was) possible to retain the copper line active.

lostinNaas · 02-04-2021 10:27am

Johnboy
Thanks, I did not think of that option, I assumed the copper line would be replaced.
I am looking at switching to Vodafone, so I will ask if they can sell a bundle of FTTH for BB, and keep the PSTN line for their phone package.
Lin

Johnboy1951 · 02-04-2021 10:33am

lostinNaas wrote: »

Johnboy
Thanks, I did not think of that option, I assumed the copper line would be replaced.
I am looking at switching to Vodafone, so I will ask if they can sell a bundle of FTTH for BB, and keep the PSTN line for their phone package.
Lin

I would phrase the question differently .......

Can the provider supply a fibre connection while retaining the copper landline connection at no extra cost for the copper line?

fionny · 02-04-2021 10:57am

Good luck explaining that to the "brilliant" VF staff... when you get sick of hopping your head off the wall maybe ring Pure or Digiweb etc where staff have some actual knowledge and can come off the script.

ED E · 02-04-2021 2:02pm

Yeah, I would avoid Eir VF and Sky for that request. Theyre all likely to make a balls of it.

Marlow · 02-04-2021 2:17pm

lostinNaas wrote: »

I am looking at switching to Vodafone, so I will ask if they can sell a bundle of FTTH for BB, and keep the PSTN line for their phone package.

Vodafone won't let you retain the copper line. It's an extra cost to them, so they've been moving all of their customers gradually to VoIP.

/M

oscarBravo · 02-04-2021 5:16pm

When you're talking to potential FTTH suppliers, tell them you're looking for "POTS-based FTTH". If they don't know what that is, talk to someone else.

babi-hrse · 02-04-2021 6:45pm

Vodafone typically always drop the pstn whether it be copper based VDSL or ftth. They can sell you with the copper line intact. Best thing you can do is tell them you run a fax machine and a phonewatch alarm and a carephone line that cannot be virtualised.
They reasonably should expect to get their arse handed to them if someone croaks it and the ambulance never got the message due to a providers lack of care.
When the engineer calls ask him does he have an order for an 8882 prefix or a phone number on the order!
All fibre lines are an 8882 prefix all standalone copper vdsl based broadband are 8881 or 8883 for ADSL.
Additionally make sure the provider make note of the uan number I've heard of people getting their number lost in the switchover.
It goes something like this from what they told me.
Provider doesn't take uan number customer tells them their landline number and says they want ftth with pstn provider generates an order for pstn and sends someone out to install a phone number that's different and then another person to install the ftth.
or it goes like this they digitally switch the person's number over to a new number after the engineer signs off the ftth order and the customer starts ringing for the old number back to be told it's in use with another provider and cannot be switched over or its lost.
All because it's on another uan on an account with another provider.

oscarBravo · 02-04-2021 9:10pm

In this particular case, again: it's important to make sure you get POTS-based FTTH. That's the actual open eir terminology for the product you're looking for. babi-hrse is correct that if you're being given an 8882 number, you're getting standalone FTTH, which is not what you want.

In general terms, if a provider ever tells you that they can't port your existing phone number, complain to ComReg. You have a god-given right to keep your number.

Sue de Nimes · 06-08-2021 3:16pm

Just out of curiosity, what are people with 1Gbps connections doing to actually connect to their router at that speed with?

eddiem74 · 07-09-2021 3:18pm

I got EIR 1GB FTTH installed today and this is all I am getting from a work laptop wired directly to the existing F3000 router. I assume nothing can be done to improve that, so should request EIR to downgrade the package I am on?

ECO_Mental · 07-09-2021 7:47pm

https://www.boards.ie/discussion/comment/117858828#Comment_117858828

The ping seems high as well for FTTH, dont throw the baby out with the bath water just yet....Im no expert but I had gigabit BB for a number of years and I used to test it all the time and you do not get 900+mbps all the time so wait and see give a few days as least and test at different times etc

eddiem74 · 08-09-2021 8:23am

https://www.boards.ie/discussion/comment/117859982#Comment_117859982

Fair enough but FTTH is a dedicated line right, so I would expect some consistency in speed, not saying constant 1GB but more that ~200Mbps if I am paying for 1GB.

Cyrus · 08-09-2021 8:33am

https://www.boards.ie/discussion/comment/117861785#Comment_117861785

Try another device and try something with fast wireless close to the router to see what you got. That seems off as the other poster said the ping is way too high.

dam099 · 08-09-2021 10:29am

https://www.boards.ie/discussion/comment/117861785#Comment_117861785

Its not fully dedicated, you are still sharing with other customers on the same split as you (2.5Gb between up to 32 customers on the original GPON). Usually that wont matter though as no customer is likely to be saturating 1Gb on a constant basis so day to day expectation would still usually be to get the full 1Gb.

As others have noted something seems off, your ping does seem too high. What type of laptop is it? Some reports here before of some Dell's having preinstalled support software that interferes with high speed connections. Also try another ethernet cable, maybe you have one that's slightly off.

Failing that I would always try to resolve the issue with customer support before downgrading, why assume there is nothing they can do, it could just be a fault they can fix.

eddiem74 · 08-09-2021 12:33pm

https://www.boards.ie/discussion/comment/117861818#Comment_117861818

That test I shared was from my work laptop connected to the router via ethernet cable.

I have tested with my Android Pixel phone using the speedtest app and have gotten variations between 300-600 Mbps down and usually ~90 up with a ping <10ms

Cyrus · 08-09-2021 12:40pm

https://www.boards.ie/discussion/comment/117862866#Comment_117862866

if you are getting 600mbps down on wireless then there is an issue with your ethernet connection, given its a work laptop there may be software installed that is crippling ethernet peformance.

is it dell by any chance?

https://www.dell.com/community/Networking-Internet-Bluetooth/New-Inspiron-15-slow-wired-and-wireless-Internet/td-p/5166868

eddiem74 · 08-09-2021 12:51pm

https://www.boards.ie/discussion/comment/117862296#Comment_117862296

Thanks for the Info/explanation.

I am using a work laptop, Lenovo Thinkpad, a couple of years old running windows 10. I spoke with our internal network guy to verify networking software, etc is not affecting speed test. He said some might a little so gave me a method to do the test but it was still 2-300Mbps, although some random tests later today hit 400 temporarily.

I spoke to Eir tech support, they said my install is still not showing as complete on their system, and it has a target date of completion tomorrow so I should wait until that date passes. Although I fail to see what anybody else is really doing at this point, but perhaps I am being unfair?

BArra · 08-09-2021 1:44pm

are you connected to your work vpn when testing?

eddiem74 · 08-09-2021 2:07pm

https://www.boards.ie/discussion/comment/117862895#Comment_117862895

Sorry I think my other reply overlapped your question. Its a Lenovo Thinkpad and our internal network guy gave me a link to do a speedtest, which on a few occasions got me up to 400ish.

eddiem74 · 08-09-2021 2:08pm

https://www.boards.ie/discussion/comment/117863216#Comment_117863216

My network guy said we are not using VPN, but there is Zscaler and Global Protect (to be removed soon) installed. The speed test link he gave me was from Zscaler.

dam099 · 08-09-2021 4:56pm

Still sounds like its something on your Work laptop slowing things down or you are relaying through their network when testing the speed.

Do you have personal laptop/desktop computer you can test with or a friend with a laptop you can borrow?

600 Mb on a phone suggests you were maxing the limits of a phone on WiFi so good chance your wired connection would be fine on another device.

If you have no devices can make use of the full speed and are not running a lot of devices with heavy bandwidth requirements simultaneously then a downgrade might make sense anyway and save a few quid.

BArra · 08-09-2021 7:09pm

yeah agreed with dam099 suggestions, lastly check speedtest from speedtest.net and choose eir as the server, dont use eirs speed checker or zscalers

Julez · 09-09-2021 5:27pm

Hi All, I tried searching, but couldn't find the answer.

My 500mb Virgin Media contract is up soon and FTTH is available in my area so I'm probably going to try switch up as it'll work out a lot cheaper FTTH 500 mb service. Just wondering in terms of FTTH... does it matter who I go with? Vodafone, Eir, Sky etc... will they all be using the same line and technology? Would there be any difference there? Should I just choose best value?

Cyrus · 09-09-2021 7:01pm

https://www.boards.ie/discussion/comment/117869173#Comment_117869173

I haven't noticed any difference in the suppliers so my advice is go for the best deal

Romero · 19-09-2021 1:10am

Couple of questions, I am currently with Virgin Media 500Mb package contract ends at the end of next month and has jumped up to 76 Euros a month, I've checked availability of FTTH and I can sign up for it, and was seriously considering the One Big Switch deal with Vodafone and go for the 1Gb service. Now that deal ends at the end of the month so was going to sign up for it and run both in tandem (think you have 14 days cooling off) and make sure it's stable (need it for Work), but 2 questions

1) Can I delay transferring over my home phone number, until the Virgin contract is up or will I be stuck with a new number?

2) I am going to order an new Asus Wifi 6 Router and I know I can plug directly into that to bypass the Gigabox, or am I stuck with the Gigabox if I want to use the home phone number? Is there anyway around this?

TheDoc · 25-09-2021 5:32pm

Well after a pretty significant wait, (month on ESB alone) finally got my 1GB package up and running. Initial impressions are disappointing haha. Ping is great and all, but it seems to be hardcapping at 90mbps up and down.

Hopefully just the line bedding in or something, as everything just got done today.

ED E · 27-09-2021 10:35pm

https://www.boards.ie/discussion/comment/117938269#Comment_117938269

Check the ethernet cable between ONT and router. (assuming a 2 part setup is still the norm)

TheDoc · 09-10-2021 3:01pm

https://www.boards.ie/discussion/comment/117947649#Comment_117947649

So got it sorted in the end. I have a DIY crimped cat6 running up a chimney, and I guess the crimping wasn't the best, Just replugged the cable and we are away.

Been utterly blown away with performance and speeds. Constant 990+ download and pings in games have dropped to sub 20. So happy with it.

The supplied router has been brilliant aswell, I've retired my Archer C8 which was actually a pain in the hole last two years as it would constantly forget my attached WD passport drive. Never thought an ISP supplied router would actually improve my setup.

I have a bit of a blankspot in the bathroom(where all the essential mobile phone reading takes place :D ) so looking at their mesh extension options.

Henry Ford III · 13-10-2021 2:01pm

I've ordered Voadfone FTTH as an upgrade on my existing FTTC. It's no Siro as that's no in my area.

I'm promised up to 500mbps as opposed to up to 80mpbs as is. Price is identical. Hopefully this works well......

The Ayatolla · 26-10-2021 10:31pm

Trying to remove my eir supplied modem and use my own.

Anyone know the PPPOE / Login credentials for eir FTTH?

On my new modem, I tried:

Used eircom@eircom.net / broadband1 and VLAN tag set to 10 but no joy.
I also tried selecting Dynamic IP, VLAN=10 and VLAN priority =1 but no joy.
Also tried PPPOE and left user/password blank; VLAN=10 and VLAN priority =1 but no joy there either.

Anyone had any luck with it? Using a Deco M4 system which I've used successfully in place of Vodafone/Siro in the past via VLAN tagging and PPPOE.

27-10-2021 6:28am

https://www.boards.ie/discussion/comment/118077561#Comment_118077561

I'm pretty sure you just use DHCP not PPPoE on Eir FTTH

The Ayatolla · 27-10-2021 3:06pm

My own TP-Link Mesh offers these options:

Dynamic IP
Static IP
PPPOE
L2TP
PPTP
DS-Lite

Tried using Dynamic IP, and VLAN = 10, but no luck.

Also tried PPPOE using the username/password and also tried with blank user/password but no luck either.

The Ayatolla · 27-10-2021 3:20pm

Dynamic IP only works if I connect by TP-Link to the LAN port of the eir Modem. No VLAN settings required there as the eir modem is in Bridge mode.

If I go from the TP-Link to the Huawei box on the wall, it doesn't work.

NBAiii · 27-10-2021 7:02pm

https://www.boards.ie/discussion/comment/118077561#Comment_118077561

The priority should be zero. Eir routers use DHCP (IPoE) as default but PPPoE should also work. The username and password doesn't matter, anything should work.

ED E · 27-10-2021 7:04pm

Are you setting the VLAN in the IPTV menu or elsewhere?

The Ayatolla · 27-10-2021 10:55pm

Screenshot_20211027-225425_Deco.jpg

Heres the VLAN settings page. I was ignoring the IPTV section.

I'll try the priority = 0, that might have been it. With Siro I had to set this to "1"

The Ayatolla · 28-10-2021 12:05am

Priority =0 did the trick!

Thanks folks

Qrt · 06-11-2021 4:57pm

Right, I know the sticky says don’t order any services at the door, but some lad came to my door…

currently with Virgin but a bit fed up of the price, they won’t go down any meaningful amount… he was from Vodafone, anyway SIRO is on my road and I’ve been tempted for a very very long time, just a bit weary about the installation. Hallway has no power outlets and the kitchen wall has a power outlet on the outside wall, can they drill through the wall if there’s a power outlet closeby?

The Boards.ie Explainer: FTTH and You

Comments