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TV size recommendation

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2

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    #32
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I can't go any better on the TV but for the brackets I could offer at 169 Euro Each.

    Let me know your thoughts.

    Hey Kenny,

    Happy to go ahead and pull the trigger on the LG Nano and the 2 mounts. What's the best way to order to guarantee that price for the mounts?

    Thanks,

    Coff66


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    #33
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I can't go any better on the TV but for the brackets I could offer at 169 Euro Each.

    Let me know your thoughts.

    Hey Kenny,

    Happy to go ahead and pull the trigger on the LG Nano and the 2 mounts. What's the best way to order to guarantee that price for the mounts?

    Thanks,

    Coff66
    Hey Coff66.

    If you drop me your full name along with a contact number I will call you ASAP.


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    #34
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    If you drop me your full name along with a contact number I will call you ASAP.

    Thanks Kenny,

    PM sent.


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    #35
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    If you drop me your full name along with a contact number I will call you ASAP.

    Thanks Kenny,

    PM sent.
    Hey Coff66.

    I will drop you a call ASAP.


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    #36
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Hey guys,

    Just to flag the TV arrived on Wednesday as promised. Haven't had a chance to get it set up yet unfortunately and it's looking like it will be the new year now before the house will be ready.

    I just wanted to commend the advice and service offered throughout and say that ye will always be the first port of call when in the market for any new items.

    Thanks again,

    Coff66


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    #37
    Richersounds.ie: DavidS
    Company Representative Posts: 4,416 ✭✭✭Richersounds.ie: DavidS


    coff66 wrote: »
    Hey guys,

    Just to flag the TV arrived on Wednesday as promised. Haven't had a chance to get it set up yet unfortunately and it's looking like it will be the new year now before the house will be ready.

    I just wanted to commend the advice and service offered throughout and say that ye will always be the first port of call when in the market for any new items.

    Thanks again,

    Coff66
    Glad to hear the TV has arrived safely Coff66!

    If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

    Kind regards

    David


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    #38
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: DavidS wrote: »
    Glad to hear the TV has arrived safely Coff66!

    If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

    Kind regards

    David

    Hey David,

    Happy new year and hope ye all had a good Christmas.

    I have just gotten around to opening my new today this afternoon and unfortunately things did not go as had been hoped.

    I was checking the TV was working ok as have arranged to get it mounted during the week. I have attached a picture of what the screen looked like upon powering it on, so disappointing.

    I am hoping this will be an easy process to get sorted?

    Thanks,

    Coff66


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    #39
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: DavidS wrote: »
    Glad to hear the TV has arrived safely Coff66!

    If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

    Kind regards

    David

    Hi David,

    Happy new year, I hope ye all had a good Christmas.

    Just got around to opening my new TV today with getting moved to the new house as I have it planned to be mounted during the week. I was just checking it was working ok. Unfortunately it appears that the screen has been damaged some where along the delivery chain.

    I have attached a picture of the screen when we powered on the TV.

    I am hoping the process is fairly straightforward to get this sorted?

    Thanks,

    Coff66


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    #40
    Richersounds.ie: DavidS
    Company Representative Posts: 4,416 ✭✭✭Richersounds.ie: DavidS


    coff66 wrote: »
    Richersounds.ie: DavidS wrote: »
    Glad to hear the TV has arrived safely Coff66!

    If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

    Kind regards

    David

    Hi David,

    Happy new year, I hope ye all had a good Christmas.

    Just got around to opening my new TV today with getting moved to the new house as I have it planned to be mounted during the week. I was just checking it was working ok. Unfortunately it appears that the screen has been damaged some where along the delivery chain.

    I have attached a picture of the screen when we powered on the TV.

    I am hoping the process is fairly straightforward to get this sorted?

    Thanks,

    Coff66
    Thanks for the post Coff66 and I'm sorry to see the TV is damaged.

    Do you have any photos of the packaging of the TV and also of the full screen when switched on?

    Did you notice any damage to the packaging of the TV when it was delivered?

    If you can get those across to us we will have a look into this for you.

    Kind regards

    David


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    #41
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: DavidS wrote: »
    Thanks for the post Coff66 and I'm sorry to see the TV is damaged.

    Do you have any photos of the packaging of the TV and also of the full screen when switched on?

    Did you notice any damage to the packaging of the TV when it was delivered?

    If you can get those across to us we will have a look into this for you.

    Kind regards

    David

    Hi David,

    Didn't notice anything on the packaging, except a very small hole, that looks like it may have caught a point of something, I'll get some pictures ASAP.

    I literally only slipped it out of the box and and connected the power to see if it turned on ok, I'll get a picture of the full screen also.

    It will probably later this evening before I'll get them, so you will be seeing them in the morning.

    Thanks,

    Coff66


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    #42
    coff66
    Registered Users Posts: 163 ✭✭coff66


    coff66 wrote: »
    Hi David,

    Didn't notice anything on the packaging, except a very small hole, that looks like it may have caught a point of something, I'll get some pictures ASAP.

    I literally only slipped it out of the box and and connected the power to see if it turned on ok, I'll get a picture of the full screen also.

    It will probably later this evening before I'll get them, so you will be seeing them in the morning.

    Thanks,

    Coff66

    Hey David,

    So took the pictures as requested and glad you did ask as without looking at the whole screen never would have seen what was there. It appears the main damage was caused to the bottom right hand side of the screen, there is clearly a dent in the screen with part of the screen having cracked.

    After seeing this went back and inspected the box a bit more thoroughly and there is a dent on the front of the box like something had been dragged along but the box has not be pierced.

    I have attached pictures of the box and of the screen from both sides.

    Let me know if you need anything else.

    Thanks,

    Coff66


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    #43
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Pictures of screen.


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    #44
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Pictures of screen.
    Hey Coff66.

    Could you PM me the name you purchased under so I can locate you on our system please.


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    #45
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    Could you PM me the name you purchased under so I can locate you on our system please.

    No worries Kenny,

    PM sent.


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    #46
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    Could you PM me the name you purchased under so I can locate you on our system please.

    No worries Kenny,

    PM sent.
    Hi Coff66.

    I have sent the details onto our web department and they will investigate.

    I see that it was purchase 30th November. Usually any issues need reported within 14 days of purchase.
    Our web team will revert back ASAP.


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    #47
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hi Coff66.

    I have sent the details onto our web department and they will investigate.

    I see that it was purchase 30th November. Usually any issues need reported within 14 days of purchase.
    Our web team will revert back ASAP.

    Hey Kenny,

    Thanks for the update.

    Had purchased the TV for our new house which we are only getting to move into over the next few weeks. Only open the box yesterday to check all was working before getting it mounted during the week. I had naively assumed that as there was no clearly obvious damage to the box, that all inside was ok.

    Thanks,

    Coff66


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    #48
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hi Coff66.

    I have sent the details onto our web department and they will investigate.

    I see that it was purchase 30th November. Usually any issues need reported within 14 days of purchase.
    Our web team will revert back ASAP.

    Hey Kenny,

    Thanks for the update.

    Had purchased the TV for our new house which we are only getting to move into over the next few weeks. Only open the box yesterday to check all was working before getting it mounted during the week. I had naively assumed that as there was no clearly obvious damage to the box, that all inside was ok.

    Thanks,

    Coff66
    Hey Coff66.

    Leave it with us and we will revert back ASAP!.

    I've sent all the details onwards for you including the phots.


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    #49
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    Leave it with us and we will revert back ASAP!.

    I've sent all the details onwards for you including the phots.

    Super thanks Kenny.


  • Options
    #50
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    Leave it with us and we will revert back ASAP!.

    I've sent all the details onwards for you including the phots.

    Super thanks Kenny.
    No problem at all Coff66.


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    #51
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Hey guys,

    Just wondering if there has been any update?

    Thanks,

    Coff66


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    #52
    Richersounds.ie: DavidS
    Company Representative Posts: 4,416 ✭✭✭Richersounds.ie: DavidS


    coff66 wrote: »
    Hey guys,

    Just wondering if there has been any update?

    Thanks,

    Coff66
    Hi coff66,

    I'll check with the web team and we'll get back to you as soon as we've heard!

    Kind regards

    David


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    #53
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: DavidS wrote: »
    Hi coff66,

    I'll check with the web team and we'll get back to you as soon as we've heard!

    Kind regards

    David

    Thanks David,

    Appreciate it.

    Coff66


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    #54
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: DavidS wrote: »
    Hi coff66,

    I'll check with the web team and we'll get back to you as soon as we've heard!

    Kind regards

    David

    Thanks David,

    Appreciate it.

    Coff66
    Hey Coff66.

    I'll see if I can get an update this morning/afternoon for you.


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    #55
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I'll see if I can get an update this morning/afternoon for you.

    That's great thanks Kenny.

    I don't want to be annoying you guys just anxious to get it sorted. I do appreciate ye following up.

    Thanks,

    Coff66


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    #56
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I'll see if I can get an update this morning/afternoon for you.

    That's great thanks Kenny.

    I don't want to be annoying you guys just anxious to get it sorted. I do appreciate ye following up.

    Thanks,

    Coff66
    Hey Coff66.

    I check with our web team and they tried to call you yesterday and left a voice mail?

    They also dropped you an email. Give your junk folder a check in-case it was sent there.


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    #57
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I check with our web team and they tried to call you yesterday and left a voice mail?

    They also dropped you an email. Give your junk folder a check in-case it was sent there.

    Hi Kenny,

    I am having some issues with coverage with my phone but have gotten the email in the spam folder and have responded to that.

    Hopefully will arrange getting in touch on the afternoon.

    Thanks,

    Coff66


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    #58
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I check with our web team and they tried to call you yesterday and left a voice mail?

    They also dropped you an email. Give your junk folder a check in-case it was sent there.

    Hi Kenny,

    I am having some issues with coverage with my phone but have gotten the email in the spam folder and have responded to that.

    Hopefully will arrange getting in touch on the afternoon.

    Thanks,

    Coff66
    Hey Coff66.

    I give you a little call as soon as I can.


  • Options
    #59
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I give you a little call as soon as I can.

    Thanks Kenny,

    Available all afternoon.

    Thanks,

    Coff66


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    #60
    Richersounds.ie: Kenny
    Company Representative Posts: 17,152 ✭✭✭✭Richersounds.ie: Kenny


    coff66 wrote: »
    Richersounds.ie: Kenny wrote: »
    Hey Coff66.

    I give you a little call as soon as I can.

    Thanks Kenny,

    Available all afternoon.

    Thanks,

    Coff66
    Hi Coff66.

    Sorry for the delay.

    I haven't had a minute today.

    Is there a time that suits tomorrow and I will drop you a call then?


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    #61
    coff66
    Registered Users Posts: 163 ✭✭coff66


    Richersounds.ie: Kenny wrote: »
    Hi Coff66.

    Sorry for the delay.

    I haven't had a minute today.

    Is there a time that suits tomorrow and I will drop you a call then?

    That's no worries Kenny,

    Would be available all day to take a call.

    Thanks,

    Coff66


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