TV size recommendation

coff66

Hey guys,

Been browsing the forum and see that you guys really know your stuff.

Currently getting prepared to move into our new house and the main living room is going to have a false chimney breast on which we are hoping to mount a TV. We are being told the breast will be 180cm wide. What size of a TV would you recommend to mount? Would a 65/70" be too big?

Also depending on size suggestion from above what would you recommend for a budget in and around 1000?


Thanks,

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Hey guys,

Been browsing the forum and see that you guys really know your stuff.

Currently getting prepared to move into our new house and the main living room is going to have a false chimney breast on which we are hoping to mount a TV. We are being told the breast will be 180cm wide. What size of a TV would you recommend to mount? Would a 65/70" be too big?

Also depending on size suggestion from above what would you recommend for a budget in and around 1000?


Thanks,

Coff66

Hi Coff66,

Thanks for the post!

I think you would get away with a 65" but anything bigger might be too big for that width of chimney breast!

The one I'd recommend around that budget would be the Sony KD65XG8505 at 1049 euro! It's 1450mm wide but has a great panel with an Android operating system and very good motion processing as well!

https://euro.richersounds.ie/p-203982-sony-bravia-kd65xg8505bu-65-inch-4k-ultra-hd-hdr-smart-led-android-tv-youview.aspx

Let me know what you think of this option!

Kind regards

David

coff66

Richersounds.ie: DavidS wrote: »

Hi Coff66,

Thanks for the post!

I think you would get away with a 65" but anything bigger might be too big for that width of chimney breast!

The one I'd recommend around that budget would be the Sony KD65XG8505 at 1049 euro! It's 1450mm wide but has a great panel with an Android operating system and very good motion processing as well!

https://euro.richersounds.ie/p-203982-sony-bravia-kd65xg8505bu-65-inch-4k-ultra-hd-hdr-smart-led-android-tv-youview.aspx

Let me know what you think of this option!

Kind regards

David

Hi David,

Thanks for getting back to me.

I'm glad to hear I wasn't being too over optimistic with the sizes. A 65" sounds like it would be ideal, and that Sony looks fantastic.

This leads on to further questions I suppose around mounting. Hoping to have the TV recessed into the breast to be flush with the breast when not in use but have the option to extend and change the viewing angle depending on numbers in the room. I think it's a cantilever mount I'd be looking for? I hope I'm making sense in what I'm describing? Could you recommend the best option for this?

Thanks,

Coff66

Heres Johnny

65 inch TV is about 1440mm (nice mix of metric and imperial there). I have a 55 inch TV in a chimney breast of 1600mm which gives about 200mm on either side and it looks good with that allowance on either side. A 65 in your chimney breast will have about the same allowance and would look fine

coff66

Heres Johnny wrote: »

65 inch TV is about 1440mm (nice mix of metric and imperial there). I have a 55 inch TV in a chimney breast of 1600mm which gives about 200mm on either side and it looks good with that allowance on either side. A 65 in your chimney breast will have about the same allowance and would look fine

Thanks Here's Johnny,

That looks really impressive. Is that recessed into the breast or flat on the wall?

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: DavidS wrote: »

Hi Coff66,

Thanks for the post!

I think you would get away with a 65" but anything bigger might be too big for that width of chimney breast!

The one I'd recommend around that budget would be the Sony KD65XG8505 at 1049 euro! It's 1450mm wide but has a great panel with an Android operating system and very good motion processing as well!

https://euro.richersounds.ie/p-203982-sony-bravia-kd65xg8505bu-65-inch-4k-ultra-hd-hdr-smart-led-android-tv-youview.aspx

Let me know what you think of this option!

Kind regards

David

Hi David,

Thanks for getting back to me.

I'm glad to hear I wasn't being too over optimistic with the sizes. A 65" sounds like it would be ideal, and that Sony looks fantastic.

This leads on to further questions I suppose around mounting. Hoping to have the TV recessed into the breast to be flush with the breast when not in use but have the option to extend and change the viewing angle depending on numbers in the room. I think it's a cantilever mount I'd be looking for? I hope I'm making sense in what I'm describing? Could you recommend the best option for this?

Thanks,

Coff66

Hey Coff66.

For a full motion bracket you could check out the Sanus BLF213 which is coming in at 199 euro
https://euro.richersounds.ie/p-202745-sanus-blf213-b1-cantilever-40-84-inch-cantilever-tv-bracket.aspx?swapstore=1


Let me know your thoughts.

coff66

Richersounds.ie: Kenny wrote: »

Hey Coff66.

For a full motion bracket you could check out the Sanus BLF213 which is coming in at 199 euro
https://euro.richersounds.ie/p-202745-sanus-blf213-b1-cantilever-40-84-inch-cantilever-tv-bracket.aspx?swapstore=1


Let me know your thoughts.

Hi Kenny,

Thanks again for the information. Would that be slimmest profile mount available? Want make the recess depth as small as possible to facilitate TV and mount.

Also she who must be obeyed has questioned whether the 65" TV would be too big for the room, so could you suggest something in a 60" again with a budget of a max 1000 preferably below.

Thanks,

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hey Coff66.

For a full motion bracket you could check out the Sanus BLF213 which is coming in at 199 euro
https://euro.richersounds.ie/p-202745-sanus-blf213-b1-cantilever-40-84-inch-cantilever-tv-bracket.aspx?swapstore=1


Let me know your thoughts.

Hi Kenny,

Thanks again for the information. Would that be slimmest profile mount available? Want make the recess depth as small as possible to facilitate TV and mount.

Also she who must be obeyed has questioned whether the 65" TV would be too big for the room, so could you suggest something in a 60" again with a budget of a max 1000 preferably below.

Thanks,

Coff66

Hey Coff66.

There aren't really any 60" on the market.
It normally goes 55" and then up to 65"

Panasonic do have a 58" the 58HX800 priced at 899 Euro
https://euro.richersounds.ie/p-204654-panasonic-tx58hx800b-58-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

The Sanus full motion mentioned above is pretty neat when folded in against the wall and also when extended.
We use on of these in our demo room.

There is another version available but it is more expensive.
The Sanus VLF728 pried at 269 Euro - I could drop this to 225 Euro
https://euro.richersounds.ie/p-204142-sanus-vlf728-black-42-90-inch-cantilever-tv-bracket.aspx

Let me know your thoughts.

Kenny.

coff66

Richersounds.ie: DavidS wrote: »

Hey Coff66.

There aren't really any 60" on the market.
It normally goes 55" and then up to 65"

Panasonic do have a 58" the 58HX800 priced at 899 Euro
https://euro.richersounds.ie/p-204654-panasonic-tx58hx800b-58-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

The Sanus full motion mentioned above is pretty neat when folded in against the wall and also when extended.
We use on of these in our demo room.

There is another version available but it is more expensive.
The Sanus VLF728 pried at 269 Euro - I could drop this to 225 Euro
https://euro.richersounds.ie/p-204142-sanus-vlf728-black-42-90-inch-cantilever-tv-bracket.aspx

Let me know your thoughts.

Kenny.

Hi Kenny,

I am back again and back looking at 65" inch TV's. The sony you recommended above seems to not be listed anymore. What would you be suggesting as next best, price range 800-900 preferably.

Thanks,

Coff66

Richersounds.ie: John

Coff66,

thanks for the post and apologies for the delay getting back to you - yep that SONY was part of the 'XG' series and was fantastic value - it has been replaced by the XH series and unfortunately all the 65" 'XH' will bust your piggy bank wide open then reverse over poor piggy as they start at circa £999

If you wanted an alternative the LG 65UN81006 is a super TV and comes in ( this is a first for me!) under budget at  £699 / 799€:
https://www.richersounds.ie/p-204664-lg-65un81006lb-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play-freesat-hd.aspx

or from Philips - possibly the VERY best TV you will buy within your budget - the Philips 65PUS8555 is really superb ( currently out of stock but hopefully some stock arriving in the next couple of weeks) - and we could just about squeeze it into budget..
https://www.richersounds.ie/p-204830-philips-65pus8555-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

Hope that's helpful but as ever drop us a line and we will do our best to assist,

ATVB,

John Mc & Crew

coff66

Richersounds.ie: John wrote: »

Coff66,

thanks for the post and apologies for the delay getting back to you - yep that SONY was part of the 'XG' series and was fantastic value - it has been replaced by the XH series and unfortunately all the 65" 'XH' will bust your piggy bank wide open then reverse over poor piggy as they start at circa £999

If you wanted an alternative the LG 65UN81006 is a super TV and comes in ( this is a first for me!) under budget at  £699 / 799€:
https://www.richersounds.ie/p-204664-lg-65un81006lb-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play-freesat-hd.aspx

or from Philips - possibly the VERY best TV you will buy within your budget - the Philips 65PUS8555 is really superb ( currently out of stock but hopefully some stock arriving in the next couple of weeks) - and we could just about squeeze it into budget..
https://www.richersounds.ie/p-204830-philips-65pus8555-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

Hope that's helpful but as ever drop us a line and we will do our best to assist,

ATVB,

John Mc & Crew

Hey John,

Really appreciate the replies.

I take it if it was your money, it's going on the Philips!? Are you expecting many in when the stock arrives or will it be a case of taking a chance to wait and hoping to get one!?

Kind regards,

Coff66

Heres Johnny

coff66 wrote: »

Thanks Here's Johnny,

That looks really impressive. Is that recessed into the breast or flat on the wall?

Sorry, never replied. It's recessed into the breast but flush with the front of it. It's about 300mm deep, loads of room behind TV for cables, connections, plugs, sockets etc

Richersounds.ie: DavidS

Heres Johnny wrote: »

coff66 wrote: »

Thanks Here's Johnny,

That looks really impressive. Is that recessed into the breast or flat on the wall?

Sorry, never replied. It's recessed into the breast but flush with the front of it. It's about 300mm deep, loads of room behind TV  for cables, connections, plugs, sockets etc

Thanks for the photos Here's Johnny! Looks great!

coff66

Richersounds.ie: DavidS wrote: »

Thanks for the photos Here's Johnny! Looks great!

Thanks Here's Johnny,

That's exactly what we will be looking to do also.

Hopefully the guys here will have an update on the Philips that Kenny mentioned above and I'll be able to pull the trigger in the near future.

Richersounds.ie: DavidS

coff66 wrote: »

Richersounds.ie: DavidS wrote: »

Thanks for the photos Here's Johnny! Looks great!

Thanks Here's Johnny,

That's exactly what we will be looking to do also.

Hopefully the guys here will have an update on the Philips that Kenny mentioned above and I'll be able to pull the trigger in the near future.

Hi coff66,

We'll keep an eye out for stock arriving!

Kind regards

David

coff66

Richersounds.ie: DavidS wrote: »

Hi coff66,

We'll keep an eye out for stock arriving!

Kind regards

David

Hey David,

That would be great thanks.

Will also be looking to bundle with 2 of the sanus wall mounts mentioned above also, one for the Philips and one for an existing 55" that we already have. Hoping a package boardsie deal will be doable?

Thanks,

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Richersounds.ie: DavidS wrote: »

Hi coff66,

We'll keep an eye out for stock arriving!

Kind regards

David

Hey David,

That would be great thanks.

Will also be looking to bundle with 2 of the sanus wall mounts mentioned above also, one for the Philips and one for an existing 55" that we already have. Hoping a package boardsie deal will be doable?

Thanks,

Coff66

Hi Coff66,

We can definitely do a price on the brackets for you!

Kind regards

David

coff66

Richersounds.ie: DavidS wrote: »

Hi Coff66,

We can definitely do a price on the brackets for you!

Kind regards

David

Super stuff David.

Let me know when ye have an update around when the Philips will be due back in and I'll get everything ordered together.

Thanks,

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Richersounds.ie: DavidS wrote: »

Hi Coff66,

We can definitely do a price on the brackets for you!

Kind regards

David

Super stuff David.

Let me know when ye have an update around when the Philips will be due back in and I'll get everything ordered together.

Thanks,

Coff66

Hi Coff66,

No problem at all, it's looking like it'll be November for the next batch of stock but we don't know if it'll be early or late in the month!

Kind regards

David

coff66

Richersounds.ie: DavidS wrote: »

Hi Coff66,

No problem at all, it's looking like it'll be November for the next batch of stock but we don't know if it'll be early or late in the month!

Kind regards

David

No worries David,

I'll check in during November and see where stock is at.

Thanks,

Coff66

Richersounds.ie: John

Coff66,

still showing as a really informative ' November' on our central stock ETA update file!

did the guys pop a no obligation order ( for you) up for you on our system? If they did as soon as we get a sniff of them arriving you are in the queue..

Keep us posted and apologies for the delay,

ATVB,

John Mc & Crew

coff66

Richersounds.ie: John wrote: »

Coff66,

still showing as a really informative ' November' on our central stock ETA update file!

did the guys pop a no obligation order ( for you) up for you on our system? If they did as soon as we get a sniff of them arriving you are in the queue..

Keep us posted and apologies for the delay,

ATVB,

John Mc & Crew

Hey John,

Nobody has mentioned putting anything in the system yet, but happy to have that done to be in queue.

Let me know what you need from me to get it up on the system.

Thanks,

Coff66

Richersounds.ie: John

Coff66,

just mail us your address / contact details and model to sales@richersounds.ie - as soon as stock is delivered we will give you a holler or drop you a mail to see if you still need it, no obligation

ATVB,

John Mc & Crew

coff66

Richersounds.ie: John wrote: »

Coff66,

just mail us your address / contact details and model to sales@richersounds.ie - as soon as stock is delivered we will give you a holler or drop you a mail to see if you still need it, no obligation

ATVB,

John Mc & Crew

Perfect, thanks John.

Email sent.

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Richersounds.ie: John wrote: »

Coff66,

just mail us your address / contact details and model to sales@richersounds.ie - as soon as stock is delivered we will give you a holler or drop you a mail to see if you still need it, no obligation

ATVB,

John Mc & Crew

Perfect, thanks John.

Email sent.

Coff66

Thanks Coff66, we'll get that order placed for you and keep you informed!

Kind regards

David

coff66

Hey guys,

I'm sure ye are up the walls with Black Friday but has there been any update on the 65" Philips TV recommended earlier in this thread?

Or has another, equally specced 65" TV come in to the picture for the budget with reductions etc?

Thanks,

Coff66

Richersounds.ie: Kenny

coff66 wrote: »

Hey guys,

I'm sure ye are up the walls with Black Friday but has there been any update on the 65" Philips TV recommended earlier in this thread?

Or has another, equally specced 65" TV come in to the picture for the budget with reductions etc?

Thanks,

Coff66

Hi Coff66.

Yeah it madness here today

Still no sign of the Philips 65PUS8555 unfortunately.

You could perhaps check out the LG 65NANO796 priced at £699
https://www.richersounds.ie/p-205037-lg-65nano796ne-65-inch-4k-ultra-hd-hdr-smart-nanocell-led-tv-freeview-freesat-hd.aspx

Also the Samsung 65TU8500 also at £699
https://www.richersounds.ie/p-204566-samsung-ue65tu8500-new-t-series-65-inch-4k-ultra-hd-hdr-smart-led-tv-with-apple-tv-app-freesat-hd.aspx

Let me know if either of them might suit your needs.

coff66

Richersounds.ie: Kenny wrote: »

Hi Coff66.

Yeah it madness here today

Still no sign of the Philips 65PUS8555 unfortunately.

You could perhaps check out the LG 65NANO796 priced at £699
https://www.richersounds.ie/p-205037-lg-65nano796ne-65-inch-4k-ultra-hd-hdr-smart-nanocell-led-tv-freeview-freesat-hd.aspx

Also the Samsung 65TU8500 also at £699
https://www.richersounds.ie/p-204566-samsung-ue65tu8500-new-t-series-65-inch-4k-ultra-hd-hdr-smart-led-tv-with-apple-tv-app-freesat-hd.aspx

Let me know if either of them might suit your needs.

Hey Kenny,

Good complaint to be having and thanks for getting back to me.

That's disappointing in the Philips, it appeared that you were very enthusiastic around its quality.

Of the two suggested above and the list I have below, which would be the one your money would be going towards?

https://www.richersounds.ie/p-204812-hisense-65u7qftuk-65-inch-4k-ultra-hd-hdr-smart-uled-tv-freeview-play.aspx

https://www.richersounds.ie/p-204664-lg-65un81006lb-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play-freesat-hd.aspx
https://www.richersounds.ie/p-204747-hisense-65ae7400ftuk-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

https://www.richersounds.ie/p-204844-philips-65pus7805-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

https://www.richersounds.ie/p-204684-lg-65un73006la-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-hd-freesat-hd.aspx

https://www.richersounds.ie/p-204809-hisense-65a7100ftuk-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

Really appreciate all the help.

Kind regards,

Coff66

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hi Coff66.

Yeah it madness here today

Still no sign of the Philips 65PUS8555 unfortunately.

You could perhaps check out the LG 65NANO796 priced at £699
https://www.richersounds.ie/p-205037-lg-65nano796ne-65-inch-4k-ultra-hd-hdr-smart-nanocell-led-tv-freeview-freesat-hd.aspx

Also the Samsung 65TU8500 also at £699
https://www.richersounds.ie/p-204566-samsung-ue65tu8500-new-t-series-65-inch-4k-ultra-hd-hdr-smart-led-tv-with-apple-tv-app-freesat-hd.aspx

Let me know if either of them might suit your needs.

Hey Kenny,

Good complaint to be having and thanks for getting back to me.

That's disappointing in the Philips, it appeared that you were very enthusiastic around its quality.

Of the two suggested above and the list I have below, which would be the one your money would be going towards?

https://www.richersounds.ie/p-204812-hisense-65u7qftuk-65-inch-4k-ultra-hd-hdr-smart-uled-tv-freeview-play.aspx

https://www.richersounds.ie/p-204664-lg-65un81006lb-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play-freesat-hd.aspx
https://www.richersounds.ie/p-204747-hisense-65ae7400ftuk-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

https://www.richersounds.ie/p-204844-philips-65pus7805-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

https://www.richersounds.ie/p-204684-lg-65un73006la-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-hd-freesat-hd.aspx

https://www.richersounds.ie/p-204809-hisense-65a7100ftuk-65-inch-4k-ultra-hd-hdr-smart-led-tv-freeview-play.aspx

Really appreciate all the help.

Kind regards,

Coff66

Hey Coff66.

I would still go for either the NANO Cell LG or the 65TU8500 Samsung.

The NANO Cell LG in my opinion would have the better image of all the TV's listed.

Kenny.

coff66

Richersounds.ie: Kenny wrote: »

Hey Coff66.

I would still go for either the NANO Cell LG or the 65TU8500 Samsung.

The NANO Cell LG in my opinion would have the better image of all the TV's listed.

Kenny.

Super thanks Kenny!

As I said previously I'll also be looking for 2 of these:
https://www.richersounds.ie/p-204142-sanus-vlf728-black-42-90-inch-cantilever-tv-bracket.aspx

Not bothered by which colour.

What is the absolute best price you can do for the LG Nano and 2 of the VLF728 brackets?

Thanks,

Coff66

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hey Coff66.

I would still go for either the NANO Cell LG or the 65TU8500 Samsung.

The NANO Cell LG in my opinion would have the better image of all the TV's listed.

Kenny.

Super thanks Kenny!

As I said previously I'll also be looking for 2 of these:
https://www.richersounds.ie/p-204142-sanus-vlf728-black-42-90-inch-cantilever-tv-bracket.aspx

Not bothered by which colour.

What is the absolute best price you can do for the LG Nano and 2 of the VLF728 brackets?

Thanks,

Coff66

Hey Coff66.

I can't go any better on the TV but for the brackets I could offer at 169 Euro Each.

Let me know your thoughts.

coff66

Richersounds.ie: Kenny wrote: »

Hey Coff66.

I can't go any better on the TV but for the brackets I could offer at 169 Euro Each.

Let me know your thoughts.

Hey Kenny,

Happy to go ahead and pull the trigger on the LG Nano and the 2 mounts. What's the best way to order to guarantee that price for the mounts?

Thanks,

Coff66

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hey Coff66.

I can't go any better on the TV but for the brackets I could offer at 169 Euro Each.

Let me know your thoughts.

Hey Kenny,

Happy to go ahead and pull the trigger on the LG Nano and the 2 mounts. What's the best way to order to guarantee that price for the mounts?

Thanks,

Coff66

Hey Coff66.

If you drop me your full name along with a contact number I will call you ASAP.

coff66

Richersounds.ie: Kenny wrote: »

Hey Coff66.

If you drop me your full name along with a contact number I will call you ASAP.

Thanks Kenny,

PM sent.

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hey Coff66.

If you drop me your full name along with a contact number I will call you ASAP.

Thanks Kenny,

PM sent.

Hey Coff66.

I will drop you a call ASAP.

coff66

Hey guys,

Just to flag the TV arrived on Wednesday as promised. Haven't had a chance to get it set up yet unfortunately and it's looking like it will be the new year now before the house will be ready.

I just wanted to commend the advice and service offered throughout and say that ye will always be the first port of call when in the market for any new items.

Thanks again,

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Hey guys,

Just to flag the TV arrived on Wednesday as promised. Haven't had a chance to get it set up yet unfortunately and it's looking like it will be the new year now before the house will be ready.

I just wanted to commend the advice and service offered throughout and say that ye will always be the first port of call when in the market for any new items.

Thanks again,

Coff66

Glad to hear the TV has arrived safely Coff66!

If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

Kind regards

David

coff66

Richersounds.ie: DavidS wrote: »

Glad to hear the TV has arrived safely Coff66!

If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

Kind regards

David

Hey David,

Happy new year and hope ye all had a good Christmas.

I have just gotten around to opening my new today this afternoon and unfortunately things did not go as had been hoped.

I was checking the TV was working ok as have arranged to get it mounted during the week. I have attached a picture of what the screen looked like upon powering it on, so disappointing.

I am hoping this will be an easy process to get sorted?

Thanks,

Coff66

coff66

Richersounds.ie: DavidS wrote: »

Glad to hear the TV has arrived safely Coff66!

If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

Kind regards

David

Hi David,

Happy new year, I hope ye all had a good Christmas.

Just got around to opening my new TV today with getting moved to the new house as I have it planned to be mounted during the week. I was just checking it was working ok. Unfortunately it appears that the screen has been damaged some where along the delivery chain.

I have attached a picture of the screen when we powered on the TV.

I am hoping the process is fairly straightforward to get this sorted?

Thanks,

Coff66

Richersounds.ie: DavidS

coff66 wrote: »

Richersounds.ie: DavidS wrote: »

Glad to hear the TV has arrived safely Coff66!

If you do have any issues at all please drop us a post but have a great Christmas and let us know if you ever need anything else!

Kind regards

David

Hi David,

Happy new year, I hope ye all had a good Christmas.

Just got around to opening my new TV today with getting moved to the new house as I have it planned to be mounted during the week. I was just checking it was working ok. Unfortunately it appears that the screen has been damaged some where along the delivery chain.

I have attached a picture of the screen when we powered on the TV.

I am hoping the process is fairly straightforward to get this sorted?

Thanks,

Coff66

Thanks for the post Coff66 and I'm sorry to see the TV is damaged.

Do you have any photos of the packaging of the TV and also of the full screen when switched on?

Did you notice any damage to the packaging of the TV when it was delivered?

If you can get those across to us we will have a look into this for you.

Kind regards

David

coff66

Richersounds.ie: DavidS wrote: »

Thanks for the post Coff66 and I'm sorry to see the TV is damaged.

Do you have any photos of the packaging of the TV and also of the full screen when switched on?

Did you notice any damage to the packaging of the TV when it was delivered?

If you can get those across to us we will have a look into this for you.

Kind regards

David

Hi David,

Didn't notice anything on the packaging, except a very small hole, that looks like it may have caught a point of something, I'll get some pictures ASAP.

I literally only slipped it out of the box and and connected the power to see if it turned on ok, I'll get a picture of the full screen also.

It will probably later this evening before I'll get them, so you will be seeing them in the morning.

Thanks,

Coff66

coff66

coff66 wrote: »

Hi David,

Didn't notice anything on the packaging, except a very small hole, that looks like it may have caught a point of something, I'll get some pictures ASAP.

I literally only slipped it out of the box and and connected the power to see if it turned on ok, I'll get a picture of the full screen also.

It will probably later this evening before I'll get them, so you will be seeing them in the morning.

Thanks,

Coff66

Hey David,

So took the pictures as requested and glad you did ask as without looking at the whole screen never would have seen what was there. It appears the main damage was caused to the bottom right hand side of the screen, there is clearly a dent in the screen with part of the screen having cracked.

After seeing this went back and inspected the box a bit more thoroughly and there is a dent on the front of the box like something had been dragged along but the box has not be pierced.

I have attached pictures of the box and of the screen from both sides.

Let me know if you need anything else.

Thanks,

Coff66

coff66

Pictures of screen.

Richersounds.ie: Kenny

coff66 wrote: »

Pictures of screen.

Hey Coff66.

Could you PM me the name you purchased under so I can locate you on our system please.

coff66

Richersounds.ie: Kenny wrote: »

Hey Coff66.

Could you PM me the name you purchased under so I can locate you on our system please.

No worries Kenny,

PM sent.

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hey Coff66.

Could you PM me the name you purchased under so I can locate you on our system please.

No worries Kenny,

PM sent.

Hi Coff66.

I have sent the details onto our web department and they will investigate.

I see that it was purchase 30th November. Usually any issues need reported within 14 days of purchase.
Our web team will revert back ASAP.

coff66

Richersounds.ie: Kenny wrote: »

Hi Coff66.

I have sent the details onto our web department and they will investigate.

I see that it was purchase 30th November. Usually any issues need reported within 14 days of purchase.
Our web team will revert back ASAP.

Hey Kenny,

Thanks for the update.

Had purchased the TV for our new house which we are only getting to move into over the next few weeks. Only open the box yesterday to check all was working before getting it mounted during the week. I had naively assumed that as there was no clearly obvious damage to the box, that all inside was ok.

Thanks,

Coff66

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hi Coff66.

I have sent the details onto our web department and they will investigate.

I see that it was purchase 30th November. Usually any issues need reported within 14 days of purchase.
Our web team will revert back ASAP.

Hey Kenny,

Thanks for the update.

Had purchased the TV for our new house which we are only getting to move into over the next few weeks. Only open the box yesterday to check all was working before getting it mounted during the week. I had naively assumed that as there was no clearly obvious damage to the box, that all inside was ok.

Thanks,

Coff66

Hey Coff66.

Leave it with us and we will revert back ASAP!.

I've sent all the details onwards for you including the phots.

coff66

Richersounds.ie: Kenny wrote: »

Hey Coff66.

Leave it with us and we will revert back ASAP!.

I've sent all the details onwards for you including the phots.

Super thanks Kenny.

Richersounds.ie: Kenny

coff66 wrote: »

Richersounds.ie: Kenny wrote: »

Hey Coff66.

Leave it with us and we will revert back ASAP!.

I've sent all the details onwards for you including the phots.

Super thanks Kenny.

No problem at all Coff66.

coff66

Hey guys,

Just wondering if there has been any update?

Thanks,

Coff66