Munster joinery

rob316 · 11-01-2021 11:43am

Useless. Just a standard 2 flight red deal stairs I ordered, the ****ed it up twice, tried to tell me I gave them the wrong measurements even though there rep came out and measured it. :rolleyes:

They were the cheapest by some distance but I can see why, I recently used Cloghroe Joinery for another stairs and they were top notch.

who_me · 12-01-2021 2:34am

Trustpilot reviews. I know that seems to be the UK branch, but yeesh. And MJ were the crowd I was going to go with for a fairly expensive sash window install.

12-01-2021 10:41am

who_me wrote: »

.............I know that seems to be the UK branch...............

First few reviews are from folk in Ireland

the beer revolu · 12-01-2021 2:24pm

I can't believe how bad their reputation is!!

How are they still in business?

corks finest · 12-01-2021 2:31pm

the beer revolu wrote: »

I can't believe how bad their reputation is!!

How are they still in business?

Cheap n cheerful, it's a really huge company and going back a few years they were doing more business outside the state and were among the first in Europe to make design etc windiw profiles etc,,,, any company with 2 massive wind turbines and a v smooth conveyor system of work are making it big time, but they're work at times is ****e

corks finest · 12-01-2021 2:49pm

the beer revolu wrote: »

I can't believe how bad their reputation is!!

How are they still in business?

Think the problem lies with the fitters they send out, ffs I used see them travelling in the middle of the night all over the place years ago whilst driving up n down to Derry, they must be wrecked, liable to see them from Gweedore to Beara and anywhere in between at any hour

12-01-2021 3:11pm

the beer revolu wrote: »

I can't believe how bad their reputation is!!

How are they still in business?

They are a volume seller, they've a huge proportion of the market. On large projects with the fitters on site for weeks etc they'll likely fix most issues to the sites satisfaction so folk will place huge orders with them.

corks finest wrote: »

...Cheap n cheerful.......any company with 2 massive wind turbines and a v smooth conveyor system of work are making it big time, but they're work at times is ****e

They are not shy to invest either. As well as the wind turbines they've a CHP wood burning boiler down there also, uses the sawdust and offcuts from the joinery. They sell power to the national grid also.

I'd say as a company their high level financial figures are robust and healthy tbh, no fear of them going bust. For every negative review there must be loads of happy customers..... if not they've plenty opportunity to improve and reduce rework/remediation by the fitters.

Graingers Sawmills in Enniskeane had one a good few years before MJ did. Graingers use water from the river running by the plant as their water source, between that and the fuel being a byproduct of their sawmill it's a major €€€€ for them.

corks finest · 12-01-2021 5:35pm

Augeo wrote: »

They are a volume seller, they've a huge proportion of the market. On large projects with the fitters on site for weeks etc they'll likely fix most issues to the sites satisfaction so folk will place huge orders with them.

They are not shy to invest either. As well as the wind turbines they've a CHP wood burning boiler down there also, uses the sawdust and offcuts from the joinery. They sell power to the national grid also.

I'd say as a company their high level financial figures are robust and healthy tbh, no fear of them going bust. For every negative review there must be loads of happy customers..... if not they've plenty opportunity to improve and reduce rework/remediation by the fitters.

Graingers Sawmills in Enniskeane had one a good few years before MJ did. Graingers use water from the river running by the plant as their water source, between that and the fuel being a byproduct of their sawmill it's a major €€€€ for them.

They sell in huge volumes abroad, and obviously a company this mega will have some terrible reviews, but again I stress its the rough work SOME of their fitters do is giving them a bad rap plus some of their of their products are well below par, ffs I've problems with every window and 2 doors so far in the space of 12 years, now tbf they sent a guy up from Abbeyfeale a few times to sort out our estate but he disappeared after a few trips

lawrencesummers · 16-01-2021 10:28am

I’ve heard some horror stories about them.

Apparently you are guaranteed to need their after sales service to fix some issue or another.

A friend got windows with them, they made a mistake and put white bars in the glass initially, getting them to replace it wasn’t easy but eventually they changed out the glass only to install one window that had the sticker on the glass inside of the double glazing. Another torture getting that replaced.

corks finest · 16-01-2021 9:25pm

lawrencesummers wrote: »

I’ve heard some horror stories about them.

Apparently you are guaranteed to need their after sales service to fix some issue or another.

A friend got windows with them, they made a mistake and put white bars in the glass initially, getting them to replace it wasn’t easy but eventually they changed out the glass only to install one window that had the sticker on the glass inside of the double glazing. Another torture getting that replaced.

God almighty

banoffe2 · 17-01-2021 12:12am

That's shocking! I had made my mind up to order doors and windows this year from MJ, I spoke to a few people who dealt with them and didn,t get any good feedback, mainly people were saying the quality isn't what it used to be since the company got bigger, also heard they make mistakes in sizes etc and hard to get them to come back.

lawrencesummers · 17-01-2021 10:25am

My understanding of them is that they are offering the best value, or the cheapest price but you get what you pay for.

Another friend who is currently building had to go with them because of other costs that had arisen during the build destroyed his budget, so he had to cut back on the windows and doors.

17-01-2021 11:35am

lawrencesummers wrote: »

My understanding of them is that they are offering the best value, or the cheapest price but you get what you pay for.

Another friend who is currently building had to go with them because of other costs that had arisen during the build destroyed his budget, so he had to cut back on the windows and doors.

Cheapest not best value

Your buddy will regret that in time, windows are a big weak spot in a house, I'd advise him to scrap the money from somewhere and get quality

lawrencesummers · 17-01-2021 2:09pm

Deleted User wrote: »

Cheapest not best value

Your buddy will regret that in time, windows are a big weak spot in a house, I'd advise him to scrap the money from somewhere and get quality

He knows all about them. He has scraped the money together just to afford MJ!!

kerryjack · 17-01-2021 2:48pm

lawrencesummers wrote: »

He knows all about them. He has scraped the money together just to afford MJ!!

It's a bit of a lottery really I have MJ seconds in a shed and they are bomb proof and a lad down the road has them and they are ****e. I would say if he could be there himself the day they are being fitted with his level and a bit of knowledge what's involved in fitting them it might help. Unfortunately with MJ it's all about speed, in and out and down that road as fast as they can that's the environment they are working in.

who_me · 17-01-2021 8:05pm

Can anyone recommend an alternative, for a few windows in Cork city centre? 2 large sash windows - specifically one 'normal' window and one 3-part bay window. The window seals are gone, so there's lots of condensation between the panes, the draught is ridiculous, and they've seized up so can't be opened or closed.

They'll probably cost a kidney and my first born child, but the last thing I'd want is to spend several thousand on windows and still end up with poor quality.

Iguarantee · 24-01-2021 3:52pm

who_me wrote: »

Can anyone recommend an alternative, for a few windows in Cork city centre? 2 large sash windows - specifically one 'normal' window and one 3-part bay window. The window seals are gone, so there's lots of condensation between the panes, the draught is ridiculous, and they've seized up so can't be opened or closed.

They'll probably cost a kidney and my first born child, but the last thing I'd want is to spend several thousand on windows and still end up with poor quality.

I mentioned this before but I'd a great experience with Amberline.

http://www.amberline.ie

They're not cheap but the quality of the windows and the install speak for themselves.

25-01-2021 11:19pm

Iguarantee wrote: »

I mentioned this before but I'd a great experience with Amberline.

http://www.amberline.ie

They're not cheap but the quality of the windows and the install speak for themselves.

Will they do small jobs as well, i will be looking for a sliding door and side large window in the coming months, couldn't face mj again

28-01-2021 3:32pm

who_me wrote: »

Can anyone recommend an alternative, for a few windows in Cork city centre? 2 large sash windows - specifically one 'normal' window and one 3-part bay window. The window seals are gone, so there's lots of condensation between the panes, the draught is ridiculous, and they've seized up so can't be opened or closed.

They'll probably cost a kidney and my first born child, but the last thing I'd want is to spend several thousand on windows and still end up with poor quality.

Amberline are developing a good reputation. Classic in Killumney. 20/20 are great but very expensive.

We went with a Kerry crowd who also service Cork - Weathermaster. They were brilliant.

a builder friend of mine says the MJ product is fine, but they employ sub contractors to fit them and they just fire them up, and that's where the problems all arise. It's all in the fitting.

who_me · 28-01-2021 6:02pm

Thanks for the recommendations! I checked Amberline's site and couldn't see them mentioning sash windows anywhere; but might have missed something.

Acosta · 29-01-2021 5:10pm

Anyone have experience of using Perfect Home Windows? They're based at Penrose Wharf.

29-01-2021 9:41pm

Just wondering, i was looking at the surround on the external of the windows. They have used clear silicone at the sides and top but nothing on the bottom, is this intentional or just not done

mikeecho · 29-01-2021 11:56pm

I self built back in 2007/8 . I avoided muster joinery , as I heard of horror stories.

A few years after the boom, I heard nothing but good about them.

I suppose it all depends on how busy they are.

I ended up going with West in carrigaline for my windows, I avoided classic windows in ovens, cos the sales guy wouldn't get out of his chair to show me my options.

I walked out of many showrooms , all because of bad customer service.

Money talks, and money walks.

If you're looking for electric/ rolling garage doors.. check out Webb on the Bandon road.. some of the best customer service I've ever experienced.
Top notch.

punchie · 30-01-2021 7:15pm

[Deleted User] wrote: »

Anyone have experience with this company. I am having a nightmare getting them to come back out and their installation. False promises of their service engineer calling out, literally on promise 6

I too have had major problems with my front door I am thinking of getting on to Joe Duffy would ye support me if I managed to get through?

30-01-2021 9:44pm

punchie wrote: »

I too have had major problems with my front door I am thinking of getting on to Joe Duffy would ye support me if I managed to get through?

Somehow I say once you get the conversation going there would be an avalanche of complaints.

I am really annoyed with this crowd, triple glazed future proof malarkey and it feels like a window is open with the noise, front door is even worse, its actually brutal how bad it is. My old wooden door with single pane panels kept the noise out better, knowing mj its probably the thinnest panes.

My hope at this stage is to get amberline for the porch and see will they do something with the windows as a fixed. I cannot see myself getting anywhere with mj. An expensive 11k lesson that if it is too good to be true then it is

corks finest · 30-01-2021 9:48pm

[Deleted User] wrote: »

Somehow I say once you get the conversation going there would be an avalanche of complaints.

I am really annoyed with this crowd, triple glazed future proof malarkey and it feels like a window is open with the noise, front door is even worse, its actually brutal how bad it is. My old wooden door with single pane panels kept the noise out better, knowing mj its probably the thinnest panes.

My hope at this stage is to get amberline for the porch and see will they do something with the windows as a fixed. I cannot see myself getting anywhere with mj. An expensive 11k lesson that if it is too good to be true then it is

Agree, I've had them back to me over the years and right now even with the fire blazing, I can feel draughts from the windows etc, shoddy shoddy shoddy work

30-01-2021 10:05pm

corks finest wrote: »

Agree, I've had them back to me over the years and right now even with the fire blazing, I can feel draughts from the windows etc, shoddy shoddy shoddy work

I am hoping getting a porch done will cancel the front door noise. Regarding the windows, I am not sure if its leaks or the actual windows are crap, if its the lack of foam during install that would be the easier fix. Disaster of a company.

punchie · 31-01-2021 11:06am

They are a disgrace. Many thanks I will definitely try and get through to the show

Chuck Noland · 31-01-2021 12:45pm

punchie wrote: »

They are a disgrace. Many thanks I will definitely try and get through to the show

Update here if you do on the day please

corks finest · 31-01-2021 2:55pm

punchie wrote: »

They are a disgrace. Many thanks I will definitely try and get through to the show

As another poster said its a lot to do with some of the sub contractors that just lash it up, Ivecseen done too quality mJ and work locally but equally some awful low standard crap

punchie · 01-02-2021 10:03am

[Deleted User] wrote: »

Anyone have experience with this company. I am having a nightmare getting them to come back out and their installation. False promises of their service engineer calling out, literally on promise 6[/quote

01-02-2021 11:51am

punchie wrote: »

They have agreed a refund for my door they will take it away once I have it replaced and issue refund on the day

how did you manage that?

punchie · 01-02-2021 3:47pm

They had replaced the door 7 times but it was never right buckled once wasn’t fitting properly wind was howling through it scratches on three and last one started cracking. My Windows are perfect. I got my solicitor to write to them I had kept pictures of every door and it’s problem. Solicitor wrote last week and MJ replied to me this morning offering refund. So perhaps you should furnish them with a legal letter threatening court action. My first door from them was installed 18 months ago and had problems on day of installation that fitter pointed out to us.

25-03-2021 10:33pm

I finally got these guys out after having to threaten them.

The guy rocks up, opens the door closes with a bit of force and does it again and looked at me. Told me its perfectly normal to close it hard, I was like no way is that normal and it will damage the frame in the future. Some buffers, tried telling its perfectly normal to have condensation on the inside of the window cos we breath out moisture, complete spoofer and the mad thing is he probably gets away with it most of the time.

Confirmed my thoughts that I will never touch this company again.

Finished up with fitters will be calling to lift the internal sil beading and check it. So obvious they haven't sealed it correctly. Would love to get an independent assessment of it and send them the report. Put a level to the door frame after trying to convince me it was square, turned out it wasn't and now it needs a reinforcing bar. Unbelievable, lesson learnt big time with these guys.

Anyone getting windows and doors, pay more, double if you can and never look back

4Ad · 25-03-2021 10:43pm

I used them in 2010,biggest regret of the build. The doors are actually ok,the windows are useless, major heat loss and not much good at keeping out noise..
As for the large sliding patio door, it looks good but the draught from it...

corks finest · 26-03-2021 12:31am

4Ad wrote: »

I used them in 2010,biggest regret of the build. The doors are actually ok,the windows are useless, major heat loss and not much good at keeping out noise..
As for the large sliding patio door, it looks good but the draught from it...

Agree ref windows especially, rubbish

Iguarantee · 27-03-2021 4:46pm

I sound like a company spokesman here (which I'm not) but Amberline really were miles and miles ahead of anything else we looked at.

I lived in the city centre and had their triple glazed windows fitted throughout, you could open the window and hear traffic, close it and you just had silence. I'd buy them again in a heartbeat. As I said before though, they are not cheap.

28-03-2021 10:51am

Iguarantee wrote: »

I sound like a company spokesman here (which I'm not) but Amberline really were miles and miles ahead of anything else we looked at.

I lived in the city centre and had their triple glazed windows fitted throughout, you could open the window and hear traffic, close it and you just had silence. I'd buy them again in a heartbeat. As I said before though, they are not cheap.

From your recommendation i will be getting a porch and front window in place of the garage door and will go with amberline. It will be very interesting comparing that room with the munster joinery rooms.

If its as good as you say i will change out the muck of munster joinery over the next 5 years and look at it as a very expensive lesson. As my nan used say the most expensive today is the cheapest in the long run.

Tec Diver · 28-03-2021 11:32am

corks finest wrote: »

Yes our estate of 24 houses have had serious issues with the standard of workmanship on doors and windows, AFAIK each home has had windows and doors either replaced or fixed, ****e work, ps the houses are approximately 12 years old

Our estate went up in 2003, and we bought off the plans. Same experience as above. Incorrect hinges used in windows causing drafts. Cheap and badly fitted doors interior and exterior. We had to replace all our external doors the drafts were so bad. They were shocking to deal with and kept saying "its withing regulations"!

28-03-2021 11:38am

Tec Diver wrote: »

Our estate went up in 2003, and we bought off the plans. Same experience as above. Incorrect hinges used in windows causing drafts. Cheap and badly fitted doors interior and exterior. We had to replace all our external doors the drafts were so bad. They were shocking to deal with and kept saying "its withing regulations"!

From my personal experience only this year and reading everyone else's horror stories its a wonder they are not being investigated for not providing what they are marketing.

Acosta · 29-03-2021 10:44am

Windows lads. Who's the best out there?

Turbohymac · 29-03-2021 10:55am

A total ****e company churning out very badly made crap..I have their windows and doors in an old house I refurbished in 04 and the front teak door is barely acceptable..but the back pvc door constantly leaks water into the hall and the pvc windows are pure crap..constantly breaking hinge mechanism that seems to seize up..
But what keeps them in business is their chep prices..
I was building a new house in 2009 and they could do all the windows in a big 2 story home for 14k the next cheapest was 24k ..
People think there getting a bargain but are only buying crap..
This company wouldn't survive selling their crap in mainland Europe
Avoid at all costs

rob316 · 29-03-2021 10:59am

Acosta wrote: »

Windows lads. Who's the best out there?

Senator, but not cheap

jmayo · 29-03-2021 11:05am

Not from Cork lads, lots of relatives there though.
Living far far away from ye.

Anyway saw this thread on home page and have to comment on Munster Joinery.

Bought house with their windows and they are pure shy*e.

I had to get ladder out to climb up to window to help shut it from the outside.

The hinges are pure muck.
We had them out to supposedly fix the hinges. Not sure what the waster did and what he told the missus, but I might as well have got one to kids out with a set of play tools to have a go at them.

Save yourself time and money and find ANYONE ELSE.

29-03-2021 11:14am

rob316 wrote: »

Senator, but not cheap

Yes, I've a friend who was in the window game as a rep most of his working like. He's retired now but his comments are as you say. Their installers are also faultless according to him.

ednwireland · 29-03-2021 11:22am

had a patio door replaced, used munster joinery (wanted rationel but they refused to come from omagh to install a patio door)

the installers were great and very happy with my triple glazed aluclad patio door.

my original windows were munster in 99 and i think they are crap but they are still in, had the local guy from them in a couple of years ago and he went round and fixed hinges and seals so they worked properly again
i also insulated their wooden doors properly a while ago (they didnt have insulation standards when we bought them)

a mixed bag really !

danoriordan1402 · 29-03-2021 11:57am

Finally got my MJ double doors replaced last week, ordered from Senator last Sept but Covid delayed everything. Front door locking mechanism finally gave up so spoke to Senator about the order and they could do the works under essential services. Very happy with the job, new front door with side windows, and new sliding patio door and also 2 picture windows that replaced 2 other MJ double doors.
Guys came in and did a cracking job, left the place spotless as well .

Makes a huge difference to the back room where the MJ doors were just not sealing right, even after replacing seals.

Also I have a good sized roll of door seal left if anyone is looking for some, free to a good home if local in Cork

kerryjack · 29-03-2021 12:46pm

Any one know the price of a 6 foot French door supply and fit.

Acosta · 29-03-2021 1:13pm

rob316 wrote: »

Senator, but not cheap

Cheers. I've sent off an email for a quote.

Dbu · 29-03-2021 1:17pm

Sky windows, has anyone used them? looking at getting a few prices for windows and doors. thanks

Munster joinery

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