Munster joinery

Anyone have experience with this company. I am having a nightmare getting them to come back out and their installation. False promises of their service engineer calling out, literally on promise 6

[Deleted User]

[Deleted User] wrote: »

Anyone have experience with this company. I am having a nightmare getting them to come back out and their installation. False promises of their service engineer calling out, literally on promise 6

Raising it here cos I am in cork and they are a cork company

corks finest

[Deleted User] wrote: »

Anyone have experience with this company. I am having a nightmare getting them to come back out and their installation. False promises of their service engineer calling out, literally on promise 6

Yes our estate of 24 houses have had serious issues with the standard of workmanship on doors and windows, AFAIK each home has had windows and doors either replaced or fixed, ****e work, ps the houses are approximately 12 years old

corks finest

[Deleted User] wrote: »

Raising it here cos I am in cork and they are a cork company

Decorated some of their premises years ago some set up, turbines, company buses, really slick operation, but they're as rough ****

jgalvin

Things are crazy busy at the moment for these guys, and with the threat of lockdown / stopping construction, they must have been a real panic over the past few days with people trying to get them in.

I have a good experience using Munster joinery over the past few months. They did a good job and got things done on time. But I am not going direct, there is a builder who has been project managing things so he has more clout because he would be doing a lot of business with them.

My colleague also mentioned that she is using them for her new house at the moment, I think she said something about experiencing some delays but it's not surprising given the current circumstances. There may also be some issues, for example, with Eastern European staff who went home for Christmas now having to delay their return or isolate.

That doesn't excuse the fact that they left you hanging so many times, but as far as I'm aware, they have a good reputation.

corks finest

jgalvin wrote: »

Things are crazy busy at the moment for these guys, and with the threat of lockdown / stopping construction, they must have been a real panic over the past few days with people trying to get them in.

I have a good experience using Munster joinery over the past few months. They did a good job and got things done on time. But I am not going direct, there is a builder who has been project managing things so he has more clout because he would be doing a lot of business with them.

My colleague also mentioned that she is using them for her new house at the moment, I think she said something about experiencing some delays but it's not surprising given the current circumstances. There may also be some issues, for example, with Eastern European staff who went home for Christmas now having to delay their return or isolate.

That doesn't excuse the fact that they left you hanging so many times, but as far as I'm aware, they have a good reputation.

Tbh they're a pretty poor reputation, but are massive in europe and here, but obviously they must be doing something right to be so successfull, locally I know one other estate also over 12, years old whose householders have had big issues

xabi

Got all windows and doors replaced a few years ago with them, very happy with the work and the service call 2 weeks later to make any adjustments etc.

Gru

We are another one in an estate Munster Joinery put in windows and Doors around 2007,

nothing but problems with warping windows (one so bad you could fit a fist in the gap), leaking water under doors when it rains, glass in doors cracked on the inside, leaking rain water through the glass in the doors, Wooden Doors rotting away in spite of annual varnishing with ronseal by multiple residents (so its not like we are all doing it wrong), broken seals in windows, windows literally just falling out of some homes with no force applied, and huge draughts around the windows/windowsills.


allegedly came with a 10 year warranty but not one neighbour could get them out to fix the problems before the 10 years was up and once it was, we were told "they are over the 10 years"

opus

Watch out if you've got their windows where you can remove the glass from the outside without leaving a mark. A friend of mine had forgotten the key to his holiday home last year & we were wondering if we'd have to break something to get in 'til a neighbour happened to walk buy & pointed out that it had Munster Joinery windows. He took a screwdriver, popped off the plastic wedges all around the glass & then we carefully took the pane of glass out. Took < 5 mins, could do it a lot faster if you practiced a bit & weren't too worried about breaking the glass of course. I believe you can't do this on their newer models.

corks finest

Gru wrote: »

We are another one in an estate Munster Joinery put in windows and Doors around 2007,

nothing but problems with warping windows (one so bad you could fit a fist in the gap), leaking water under doors when it rains, glass in doors cracked on the inside, leaking rain water through the glass in the doors, Wooden Doors rotting away in spite of annual varnishing with ronseal by multiple residents (so its not like we are all doing it wrong), broken seals in windows, windows literally just falling out of some homes with no force applied, and huge draughts around the windows/windowsills.


allegedly came with a 10 year warranty but not one neighbour could get them out to fix the problems before the 10 years was up and once it was, we were told "they are over the 10 years"

Exactly the same problems

CHealy

Used them 4 years ago when doing our house because it was the cheapest option, and as they say, you get what you pay for. Poor quality on windows and doors, paint coming off door already, we had 1 window randomly smash during the summer. I'll be replacing them all in the next year or two.

Padraig Mor

Similar experience here - awful quality. We could literally push our windows out from the wall as they weren't attached at the bottom! Also had to get front door replaced as it warped, and the replacement quickly developed a crack.

kerryjack

Could be worse lads you could be working for them, slave like conditions in the factory they were probably a bit cheaper than they compeidtors. You pay for what you get I suppose.

the beer revolu

I thought their reputation was for being expensive but good quality!

I wonder was that once their reputation?

Ginger83

One word.... dirt

corks finest

the beer revolu wrote: »

I thought their reputation was for being expensive but good quality!

I wonder was that once their reputation?

No

corks finest

kerryjack wrote: »

Could be worse lads you could be working for them, slave like conditions in the factory they were probably a bit cheaper than they compeidtors. You pay for what you get I suppose.

Agree saw it in action, all (practically) non Irish bussed to work from all over Co Cork and Kerry, hard workers used to harsh conditions
( 5 years ago I'm commenting on)

kerryjack

Never worked in the place myself but know a few lads that do, any one complain about the place or the conditions they are gone, they are a law on to themselves and have threatened to pull out of the place many times if they don't get there own way. nothing else around that part of cork and kerry regarding employment so are only show in town. Its alleged that a lad hung himself in there factory one day and they put up a partission around him and worked on.

discodiva92

12 years old that might be the answer

kerryjack

kerryjack wrote: »

Never worked in the place myself but know a few lads that do, any one complain about the place or the conditions they are gone, they are a law on to themselves and have threatened to pull out of the place many times if they don't get there own way. nothing else around that part of cork and kerry regarding employment so are only show in town. Its alleged that a lad hung himself in there factory one day and they put up a partission around him and worked on.

I sold them stuff years ago and was on site several times. Penny wise pound foolish sort of a set up IMO ........ workers seemed happy enough down there though to be fair but it was before the recession.

kerryjack

Augeo wrote: »

I sold them stuff years ago and was on site several times. Penny wise pound foolish sort of a set up IMO ........ workers seemed happy enough down there though to be fair but it was before the recession.

Ya you could look at it another way they have brought in a lot of money to the area and people have built nice houses and reared there families out of the place and no body is held there against there will and you have to be a bit ruthless to survive in business. Appopigies for talking tread off topic.

CHealy

the beer revolu wrote: »

I thought their reputation was for being expensive but good quality!

I wonder was that once their reputation?

We were warned numerous times about the quality but given our budget we were kind of forced into going with them. I dont regret it because it worked for us at the time, we were doing a full renovation from 4 empty walls to move in so the pressure was intense, but now that we are settled and have a bit of savings again I cant wait to get every single bit of Munster Joinery kit in my house replaced.

who_me

the beer revolu wrote: »

I thought their reputation was for being expensive but good quality!

I wonder was that once their reputation?

Funny, that's what I heard too.

Am looking to get some (unfortunately large and expensive) sash windows replaced in the next few months. Was going to go with them, thinking at least they'd be good quality. Eeek.

(I mean, if you google just about any company, you're bound to find negative reviews, but still..)

Mardyke

Awful company. Terrible to deal with. They don't care less about their customers.

Unfortunately there are little options.

fm

Mardyke wrote: »

Awful company. Terrible to deal with. They don't care less about their customers.

Unfortunately there are little options.

There's loads of options, people are just buying the cheapest option

fm

fm wrote: »

There's loads of options, people are just buying the cheapest option

Can you give the better options?

I will be getting a porch soon and want to go with another crowd.

I am not sure what the story is with their triple glazing, i am suspecting they are using a thinner pane cos on mine if i open the window its normal low level traffic noise, when i close it its like a weird echoing/vibration type noise coming through. I thought triple glaze would nearly eliminate the sound but its like its magnified or something, possibly might be no gas or something and the sound isnt being blocked sufficiently.

Anyway, if i ever move or get a new house i will be willing to pay double for a quality that i can be guaranteed of

danoriordan1402

We used them for doors in 2008 for a house build. We went cheap on the doors and expensive on the windows ( Marvin) We knew we would have to replace them down the road so tail end of last year we ordered 2 new double doors, front double door and sliding door from Senator. Sister in law go similar recently and the quality and install/follow up was very good. From MJ the doors i think were Iroka wood and you could see expansion and cracking as the years went by. Had to replace all the door seals as well ( which for a big roll of it 70Quid was a bargain tbf)
I did however build the garage with the window and door seconds that they had in the factory and they are still in decent nick to this day.

Girl in the Senator office did advise me that they didnt even know what could be happening today, in temrs of closing the factory due to Covid restrictions when I rang about my order. I'd say MJ could be in the same boat.

corks finest

danoriordan1402 wrote: »

We used them for doors in 2008 for a house build. We went cheap on the doors and expensive on the windows ( Marvin) We knew we would have to replace them down the road so tail end of last year we ordered 2 new double doors, front double door and sliding door from Senator. Sister in law go similar recently and the quality and install/follow up was very good. From MJ the doors i think were Iroka wood and you could see expansion and cracking as the years went by. Had to replace all the door seals as well ( which for a big roll of it 70Quid was a bargain tbf)
I did however build the garage with the window and door seconds that they had in the factory and they are still in decent nick to this day.

Girl in the Senator office did advise me that they didnt even know what could be happening today, in temrs of closing the factory due to Covid restrictions when I rang about my order. I'd say MJ could be in the same boat.

All seals on windows and doors in my house have been replaced some several times,
Front door slightly warped, one top window and frame replaced, all thanks to the extreme shoddy Munster joinery crap

Duke of Url

We have a new build bought 6 months ago.

Window and Doors supplied and fitted by Munster Joinery.

I would grade their standard of work as an F-

Chuck Noland

Slightly off topic but my front door, (approx 10 years old from prior too me buying the house) PVC, needs to re aligned and probably needs the seals replaced as there is a gale force breeze coming in through it and under it. Also My French doors at the back which are 4 years old need too be tightened up too as they don’t meet properly anymore. I’d rather get someone in too do it then fiddle with it my self. Anyone come across a person they’d recommend to ring and come out to do it?

L1011

the beer revolu wrote: »

I thought their reputation was for being expensive but good quality!

I wonder was that once their reputation?

Not in living memory I'd expect. Expensive and not worth it is the only reputation I've ever known.

Previous house had to get the full set replaced after ~11 years; substantial number of neighbours have done the same in the five years after.

corks finest

Chuck Noland wrote: »

Slightly off topic but my front door, (approx 10 years old from prior too me buying the house) PVC, needs to re aligned and probably needs the seals replaced as there is a gale force breeze coming in through it and under it. Also My French doors at the back which are 4 years old need too be tightened up too as they don’t meet properly anymore. I’d rather get someone in too do it then fiddle with it my self. Anyone come across a person they’d recommend to ring and come out to do it?

If in Cork pm me I've a friend who's top class and reasonsble, I've passed his name along to many

Spacific

I worked there a number of years ago.
The general instructions was "get the product out the door, no matter the condition. "A service man will look after that after" Sadly the after sales service left a lot to be desired.

The working hours there are Mon-Thu 8am to 6pm and 8am to 5pm on a Friday.

Chuck Noland

corks finest wrote: »

If in Cork pm me I've a friend who's top class and reasonsble, I've passed his name along to many

Your messages are full

Iguarantee

From previous experience I found success with Amberline windows.

To illustrate the difference between their windows and others they have cross-sectioned windows in their showroom from the major brands/companies e.g. munster joinery. Personally, I found Munster joinery windows and doors to be basic and unspectacular. I have never ordered windows from them so I can't comment on their service, just their products.

I did find Amberline were excellent, from selection right up to install. The noise and thermal insulation were excellent in the windows we chose (triple glazed, 5 chamber frames). That was about 7 years ago and I'm looking to have the windows in my current (different) house changed to Amberline.

http://amberline.ie/

Give them a shout and see. FYI they're not cheap but the quality is there.

s8n

Plenty of good alternatives out there guys. I worked for many years in this industry. MJ are dirt. PM me if anyone wants recommendations

Mardyke

Can you post the alternatives here?

corks finest

Chuck Noland wrote: »

Your messages are full

Pm sent with his details, don't hesitate to contact me again if needed, I'll WhatsApp you my details etc

the beer revolu

Surely no company would object to being publicly recommend here by regular posters?

Eoinbmw

They are a shower of bxtards!
Completely ruined a job in my workplace "school" cant get the cnts to come back its been finished over a year !
Quality of there doors are awful and some of the workmanship look like it was done by chimps!

Ubbquittious

There is a lad in Mallow called Hugh Twomey who does a good job.

corks finest

the beer revolu wrote: »

Surely no company would object to being publicly recommend here by regular posters?

No, why not, at the same time especially for small firms, ppl need to be uber careful it's not someone with a personal gripe, as jobs are at risk, as in hate the sin not the sinner
If you're aiming that at me, the person I recommended works for a company, reputable but does foxers at a reduced rate and is in the game 20, plus years, I saw his work and put at least a dozen relatives or ppl I worked for onto him, all happy, and all have saved over 30 percent

Iguarantee

Iguarantee wrote: »

From previous experience I found success with Amberline windows.

To illustrate the difference between their windows and others they have cross-sectioned windows in their showroom from the major brands/companies e.g. munster joinery. Personally, I found Munster joinery windows and doors to be basic and unspectacular. I have never ordered windows from them so I can't comment on their service, just their products.

I did find Amberline were excellent, from selection right up to install. The noise and thermal insulation were excellent in the windows we chose (triple glazed, 5 chamber frames). That was about 7 years ago and I'm looking to have the windows in my current (different) house changed to Amberline.

http://amberline.ie/

Give them a shout and see. FYI they're not cheap but the quality is there.

I dont mind paying more at this stage and in hindsight I should have probably done the front of the house and then later did the back of the house.

You pay for quality. I'll be in a position to order a porch by the summer so will def go with these or some other recommendations

corks finest

[Deleted User] wrote: »

I dont mind paying more at this stage and in hindsight I should have probably done the front of the house and then later did the back of the house.

You pay for quality. I'll be in a position to order a porch by the summer so will def go with these or some other recommendations

we're all human, and want a better bargain, and the MJ warranty obviously sways folks, but not anymore

whisky_galore

corks finest wrote: »

we're all human, and want a better bargain

If it's too good to be true, it usually is.

They kept this scam going because of people wanting stuff on the cheap.

Hope their reputation catches up with them.

Dht

Live in estate in Dublin where we all bought a site & had house built by personally chosen builder. 2-3 houses used Munster Joinery ( cheapest quote) we went for the middle quote. Each of those houses had significant problems with doors & windows. That was 25 yrs ago. Sounds like nothing has changed!

IHateNewShoes

opus wrote: »

Watch out if you've got their windows where you can remove the glass from the outside without leaving a mark. A friend of mine had forgotten the key to his holiday home last year & we were wondering if we'd have to break something to get in 'til a neighbour happened to walk buy & pointed out that it had Munster Joinery windows. He took a screwdriver, popped off the plastic wedges all around the glass & then we carefully took the pane of glass out. Took < 5 mins, could do it a lot faster if you practiced a bit & weren't too worried about breaking the glass of course. I believe you can't do this on their newer models.

This is the case with all windows, it really is quite simple to remove the glass if you know what you are doing. Not that I am backing up Munster Joinery.

If in the West Cork area Fastnet Windows are very good, based in Schull.

moonbloom

Just have to leave my comment. We have MJ PVC windows and doors for 26 years. Windows still OK, only just replaced the front door. Never had any issues. We were going to go with MJ again but Rep didn't turn up as arranged and never called back.

Eoinbmw

moonbloom wrote: »

Just have to leave my comment. We have MJ PVC windows and doors for 26 years. Windows still OK, only just replaced the front door. Never had any issues. We were going to go with MJ again but Rep didn't turn up as arranged and never called back.

You just dodged a bullet!

French Toast

Started a new build here in May and our builder advised against Munster Joinery. Difficult to follow up on faults and charge an hourly rate when they're out replacing their own faulty units, or so we were told. Didn't go with them for a finish.

In regards to being able to remove panes of glass, some windows this can only be done from the inside. I know such is the case with the ones we chose.

French Toast

French Toast wrote: »

Started a new build here in May and our builder advised against Munster Joinery. Difficult to follow up on faults and charge an hourly rate when they're out replacing their own faulty units, or so we were told. Didn't go with them for a finish.

In regards to being able to remove panes of glass, some windows this can only be done from the inside. I know such is the case with the ones we chose.

They put in doors for us a few years ago, problem with the handles, but they eventually fixed them, no charge.