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Emergency Call Takers and Incident Creation Representatives in An Garda Siochana

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    #32
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    Junior Blue wrote: »
    Agreed, and obviously that’s based on the new facility actually being ready in the first place by ‘22

    thanks, do you know is it beside the Tusla office there beside Heuston?


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    #33
    [Deleted User]
    Posts: 18,749 ✭✭✭✭ [Deleted User]


    The new control centre will be behind heuston station. Near the carpark.


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    #34
    Junior Blue
    Registered Users Posts: 28 ✭Junior Blue


    bubblypop wrote: »
    Which is what I said.

    Well in fairness you posted that they should be, I was just posting what they are.

    Apologies if I caused offence.


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    #35
    Vologda69
    Registered Users Posts: 918 ✭✭✭Vologda69


    How do breaks operate on a 12hour shift


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    #36
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Vologda69 wrote: »
    How do breaks operate on a 12hour shift

    Think it’s like two 15 min breaks and a 30 min lunch


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    #37
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    niteclubbecks wrote: »
    Think it’s like two 15 min breaks and a 30 min lunch

    for a 12 hour shift there would be more than just 1 hour in total scheduled breaks. I would have thought 2 hours with maybe 1 hour, 30 mins and 2 x 15 minutes?


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    #38
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Bamboozle1982 wrote: »
    for a 12 hour shift there would be more than just 1 hour in total scheduled breaks. I would have thought 2 hours with maybe 1 hour, 30 mins and 2 x 15 minutes?

    It’s legally one 30 mins breaks and two 15 mins breaks. But could be different with this job


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    #39
    Waggamamma
    Registered Users Posts: 41 ✭Waggamamma


    Wow I would have said at least an hour and two 15 minutes. I get an hour if I do 8 and half hours, an hour and 15 minutes if I do 9 hours.

    Edited to say this applies to my current job, not in this sector! :)


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    #40
    Samuel T. Cogley
    Registered Users Posts: 10,684 ✭✭✭✭Samuel T. Cogley


    AFAIK there are at least 2 x 1 hour breaks and presumably some others to keep you within the Civil Service hours.


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    #41
    Junior Blue
    Registered Users Posts: 28 ✭Junior Blue


    The break system is unit generic irrespective of civil service hours / systems. You simply couldn’t work 2 separate break schedules within the one unit as all C&C units are a mix of sworn Garda members & Garda Staff


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    #42
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Has many people applied for this


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    #43
    Waggamamma
    Registered Users Posts: 41 ✭Waggamamma


    niteclubbecks wrote: »
    Has many people applied for this

    It's been one of the most widely advertised recruitments I've seen in a while (facebook and the journal i think it was and a few others) so I imagine there is a lot of interest generated. I have no idea of numbers though, would be interesting to know.


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    #44
    CivilCybil
    Registered Users Posts: 166 ✭✭CivilCybil


    Has anyone else had trouble with downloading the application form.
    We only have Android phones and a Chromebook and can't download it on any of our devices.


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    #45
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    CivilCybil wrote: »
    Has anyone else had trouble with downloading the application form.
    We only have Android phones and a Chromebook and can't download it on any of our devices.

    yes it is not very user friendly. I could not download it on my work pc, wife's work pc or tablet. do not have my own pc so had to do it on brothers laptop. had to download Adobe reader on that


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    #46
    CivilCybil
    Registered Users Posts: 166 ✭✭CivilCybil


    Bamboozle1982 wrote: »
    yes it is not very user friendly. I could not download it on my work pc, wife's work pc or tablet. do not have my own pc so had to do it on brothers laptop. had to download Adobe reader on that

    Thanks. Is it a generic form or pre-populated? Might try and ask someone if they can email it to me.


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    #47
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 59,777 Mod ✭✭✭✭Gremlinertia


    The hardest part of that application was finding a computer capable of showing the pdf, my work computer and laptop were too outdated


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    #48
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    I use Foxit reader to download and edit the pdf.


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    #49
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    Does anyone know is there any opportunities for progression in this role?


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    #50
    Samuel T. Cogley
    Registered Users Posts: 10,684 ✭✭✭✭Samuel T. Cogley


    Shau_98 wrote: »
    Does anyone know is there any opportunities for progression in this role?

    Within the role would be limited AFAIK but there would be EO and HEO competitions confined to Garda Staff you could apply for and be moved to another area or Interdepartmental competitions within the Civil Service. In addition there is nothing to stop you going for open competitions also. Extra training has been a bit spotty with COVID but there are various schemes available for higher education but there is quite a bit of competition.


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    #51
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    Samuel T. Cogley wrote: »
    Within the role would be limited AFAIK but there would be EO and HEO competitions confined to Garda Staff you could apply for and be moved to another area or Interdepartmental competitions within the Civil Service. In addition there is nothing to stop you going for open competitions also. Extra training has been a bit spotty with COVID but there are various schemes available for higher education but there is quite a bit of competition.
    At least I know I can attempt to transfer to other departments and maybe access extra training. Thanks so much for your reply!


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    #52
    JenOD90
    Registered Users Posts: 15 ✭JenOD90


    Has anyone heard back anything yet?


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    #53
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    JenOD90 wrote: »
    Has anyone heard back anything yet?

    Don’t think we ll hear back till after Xmas now


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    #54
    Mightydrumming
    Registered Users Posts: 746 ✭✭✭Mightydrumming


    niteclubbecks wrote: »
    Has many people applied for this

    Applied about a week ago

    I'm coming from an Insurance call centre dealing with home emergencies and breakdowns so a bit of a change if I do manage to get anywhere with the application.

    Best of luck!


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    #55
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    Mightydrumming wrote: »
    Applied about a week ago

    I'm coming from an Insurance call centre dealing with home emergencies and breakdowns so a bit of a change if I do manage to get anywhere with the application.

    Best of luck!

    That experience will be a great benefit in the interview.


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    #56
    Vologda69
    Registered Users Posts: 918 ✭✭✭Vologda69


    Any information on how the hearing test standards work? My hearing is generally good, but I have issues hearing high pitch sounds in one ear. I already answer public calls on my current job


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    #57
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    JenOD90 wrote: »
    Has anyone heard back anything yet?

    I think it said we won't hear back till mid January


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    #58
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    Shau_98 wrote: »
    I think it said we won't hear back till mid January

    Yeah correct

    First sage: Mid Jan
    Second stage Mid: Feb
    Interview: March


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    #59
    Junior Blue
    Registered Users Posts: 28 ✭Junior Blue


    job seeker wrote: »
    Yeah correct

    First sage: Mid Jan
    Second stage Mid: Feb
    Interview: March


    Then hopefully results April, then start of vetting 3-9 months ...... then depending on vetting offer by December 2021 / early 2022.


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    #60
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    Junior Blue wrote: »
    Then hopefully results April, then start of vetting 3-9 months ...... then depending on vetting offer by December 2021 / early 2022.

    Yeah I was thinking along those timelines anyway.


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    #61
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Shau_98 wrote: »
    Yeah I was thinking along those timelines anyway.

    They might delay all of this now due to Covid


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