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An Post

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  • #1112
    marklazarcovic
    Registered Users, Registered Users 2 Posts: 6,232 ✭✭✭marklazarcovic


    The Continental Op wrote: »
    No one is blaming any postman out delivering mail!

    It is however absurd to believe that An Post management had no idea that they would get the current volumes.

    Then why would you need to train anyone if An Post had accepted Eircodes? There is no need to have a book with the names of the customers on your route if you can just look up the eircode on a mobile device.


    You have no clue what your talking about regarding deliveries so it's pointless talking to you about it. Eircodes are not sequential.. ask any courier..cris crossing every townland in the country because they don't know their customers names ,so they cant put the parcels in order in their vans.

    An post use eircodes if the address isn't complete,or missing entirely,and isn't known to us.
    Post edited by whiterebel on


  • #1113
    AutoTuning
    Closed Accounts Posts: 423 ✭✭AutoTuning


    Eircodes are useful for automatic sorting machines and for unknown addresses, but for a normal postal route, the person doing the deliveries is going to be looking at the top two lines of the address.

    As for the delays, I am really not seeing anything that bad in Cork. I had packages delivered from various Irish retailers over the last few days with only minor delays and some overnight. Also they're pulling out all the stops and getting deliveries out even today, Sunday.

    I think we're grossly underestimating the impact of the pandemic on retail and online shopping. They're not just a little bit beyond their maximum capacity, they're way over it. You can plan for something like this to some degree, but no company can reorganise itself to process 300% its normal volumes at short notice and you're really talking about short notice if you're saying a few months.

    They'd need extra staff (not that complicated except for the training / social distancing etc), extra vehicles (can be hired to some degree), extra sorting machines (long delivery time probably would need to be ordered a year in advance and take considerable planning) and all of this for a situation that may resolve by mid 2021 and never repeat, which would leave them with huge amounts of surplus resources.

    There's an unprecedented global pandemic. If your mail takes a bit longer, frankly: be patient and get over it.

    I've no involvement with An Post or any of the other delivery companies, but I massively appreciate the job that front line staff in logistics, retail, warehousing and all of those areas that have kept us in food, clothes and now Christmas presents have done. They've kept the economy going through what has been an absolutely awful year.

    If a package misses Xmas it misses Xmas. Hopefully we won't see another year like 2020 again, but I think we need to just accept that we are going through some extremely strange times and just enjoy what we can enjoy this year and stop freaking out over what are in reality relatively minor issues.
    Post edited by whiterebel on


  • #1114
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,279 ✭✭✭Spon Farmer


    My mother’s Christmas CDs are sitting in the Portlaosie sorting centre since the 7th (after sitting in Galway for most of a week before that).

    I get there is delays but how can it not have moved after a week when things posted after it have arrived.

    I contacted An Post to say that logic suggests the package has been overlooked or mislaid but I just get “different things cause delay for one, not for another”.
    Post edited by whiterebel on


  • #1115
    barrymanilow
    Registered Users, Registered Users 2 Posts: 548 ✭✭✭barrymanilow


    Funnily enough the very large parcels I had come into the UK addresspal in Hatfield (bicycle) all got delivered to me days after being in Hatfield but the smaller stuff like a pair of shoes that arrived a week earlier to hatfield I am still waiting on and seem stuck in Dublin. They probably prioritize big parcels just to get them out of the way and make room , the smaller the item maybe the later you can expect it.
    Post edited by whiterebel on


  • #1116
    votecounts
    Registered Users, Registered Users 2 Posts: 2,635 ✭✭✭votecounts


    marklazarcovic wrote: »
    As a postie I gotta admit I'm fed up with people complaining about us at this stage,we have been up the walls doing 6 day weeks for ages, frontline ..house to house, village to village.. treble the workload ,no xtra help , nobody allowed to be trained in a area because two to a van not allowed...there are huge backlogs in all delivery services worldwide because of this,.. Christmas never creeps up on anyone .. nobody could predict lockdowns and explosion of parcels ordered..with no xtra workers allowed to help us out. I cant fit all the parcels in my van most days,have to get them dropped out to me and go over already covered ground again.

    Its work technically I don't have to do as it's overtime, which the taxman fleeces me for,but if I don't people won't get their post/parcels because there isn't anyone else available to do it.

    We are wrecked,stressed,and will probably sleep over the few days off at Xmas.. exhausted. Its no joke.

    Pitch Dark going to work and pitch dark coming home .

    Merry Christmas.

    Thanks for all the hard work, no complaints from me.
    Take care, much appreciation for you and your fellow posties:)
    Post edited by whiterebel on


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  • #1117
    afro man
    Registered Users, Registered Users 2 Posts: 617 ✭✭✭afro man


    Posted medium package registered post 8th Dec for delivery in Ireland.. No trackin visibility yet called to post off Saturday. was told by staff member... Oh there is huge delays without even checkin system for package. So nearly one week later it looks like it still in my local post office.. Crazy service
    Post edited by whiterebel on


  • #1118
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,279 ✭✭✭Spon Farmer


    barrymanilow wrote: »
    Funnily enough the very large parcels I had come into the UK addresspal in Hatfield (bicycle) all got delivered to me days after being in Hatfield but the smaller stuff like a pair of shoes that arrived a week earlier to hatfield I am still waiting on and seem stuck in Dublin. They probably prioritize big parcels just to get them out of the way and make room , the smaller the item maybe the later you can expect it.

    My mother is listening to her CDs at the moment, thank goodness.

    It jumped from Portlaosie to being out for delivery.
    Post edited by whiterebel on


  • #1119
    [Deleted User]
    Posts: 14,266 ✭✭✭✭ [Deleted User]


    Deleted User wrote: »
    04 December 2020, 05:56 - We have your post in DUBLIN DEPOT, DUBLIN

    13 December 2020, 15:17 - Your delivery has been sorted in PARK WEST, DUBLIN 12




    This arrived today, so presumably they're working with (roughly speaking) a 9 day delay at the moment?


    Must be a horrible time to work for An Post.


    When this arrived today, the post man had the van reversed up to my house with the rear doors open wide, and even though it was being delivered at 4pm-ish, the van looked like it was still packed to the gills.
    Post edited by whiterebel on


  • #1120
    Ronda1
    Registered Users, Registered Users 2 Posts: 3 ✭Ronda1


    smurfette2212 wrote: »
    Yep! My parcel was last scanner leaving New York and then delivered to me maybe a week later. Nothing on the tracking though.

    Was this recent ??
    Post edited by whiterebel on


  • #1121
    BArra
    Registered Users, Registered Users 2 Posts: 4,037 ✭✭✭BArra


    small parcel posted from dublin on 1st dec, still not arrived to cork
    Post edited by whiterebel on


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  • #1122
    TheBarnacle
    Registered Users, Registered Users 2 Posts: 3 ✭TheBarnacle


    TheBarnacle wrote: »
    I'm in the same position. Ordered from UK and package in North Dublin depot since Dec 2nd. I was starting to worry but glad to know it's not an issue with my package specifically.

    An Post tracker says my package was delivered on Dec 13th but I never received anything. Anyone else have this problem?
    Post edited by whiterebel on


  • #1123
    dar2054
    Registered Users, Registered Users 2 Posts: 21 ✭dar2054


    How long are people waiting for Amazon orders to be delivered by AnPost to Dublin or Cork?
    Post edited by whiterebel on


  • #1124
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,272 Mod ✭✭✭✭pc7


    dar2054 wrote: »
    How long are people waiting for Amazon orders to be delivered by AnPost to Dublin or Cork?

    Some of mine Dublin, have been 1-3 days, was waiting 6 days on one and it must be lost, just got refund notification from Amazon.
    Post edited by whiterebel on


  • #1125
    Brock Turnpike
    Registered Users, Registered Users 2 Posts: 3,889 ✭✭✭Brock Turnpike


    Got on to them on live chat yesterday as the last update I had was that it had been sorted at a hub on 4th Dec. They told me it's now at the DC for DUNSHAUGHLIN and should be delivered in next few days. No option to pick it up from the DC.
    Post edited by whiterebel on


  • #1126
    YMSB89
    Registered Users, Registered Users 2 Posts: 14 ✭YMSB89


    Placed an order from a company in the UK and unfortunately the courier service is Hermes :( - the last update on their tracking system is the 5th of December saying ‘we’ve got your parcel’. This is an Xmas present and very worried at this stage it’s not going to arrive. They are impossible to get through to. Any advice on what I should do?
    Post edited by whiterebel on


  • #1127
    smurfette2212
    Registered Users, Registered Users 2 Posts: 210 ✭✭smurfette2212


    Ronda1 wrote: »
    Was this recent ??

    Sorry, I had the dates in a previous post. Yep. End of November / beginning of December - it left JFK on maybe the 4th of December.
    Post edited by whiterebel on


  • #1128
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    YMSB89 wrote: »
    Placed an order from a company in the UK and unfortunately the courier service is Hermes :( - the last update on their tracking system is the 5th of December saying ‘we’ve got your parcel’. This is an Xmas present and very worried at this stage it’s not going to arrive. They are impossible to get through to. Any advice on what I should do?

    There’s nothing you can do only wait.
    Post edited by whiterebel on


  • #1129
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,272 Mod ✭✭✭✭pc7


    YMSB89 wrote: »
    Placed an order from a company in the UK and unfortunately the courier service is Hermes :( - the last update on their tracking system is the 5th of December saying ‘we’ve got your parcel’. This is an Xmas present and very worried at this stage it’s not going to arrive. They are impossible to get through to. Any advice on what I should do?


    If its Look Fantastic, it's gone, they are absolutely shocking! or Hermes are, not sure which. Could you print out an image of the gift and put it in a card and at least if its late or after Christmas you can just explain what happened.
    Post edited by whiterebel on


  • #1130
    Henryq.
    Closed Accounts Posts: 134 ✭✭Henryq.


    Amazon package leaving UK yesterday delivery this morning
    Post edited by whiterebel on


  • #1131
    charlietheminxx
    Registered Users, Registered Users 2 Posts: 2,579 ✭✭✭charlietheminxx


    pc7 wrote: »
    If its Look Fantastic, it's gone, they are absolutely shocking! or Hermes are, not sure which. Could you print out an image of the gift and put it in a card and at least if its late or after Christmas you can just explain what happened.

    Not necessarily - my LF order finally showed up and was delivered by Fastway after a 2 and a half week wait!

    Just waiting on my EMP order now and that's all my presents in. An Post tracker says it's getting ready for delivery - the relief.
    Post edited by whiterebel on


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  • #1132
    aoife1991
    Registered Users, Registered Users 2 Posts: 125 ✭✭aoife1991


    pc7 wrote: »
    If its Look Fantastic, it's gone, they are absolutely shocking! or Hermes are, not sure which. Could you print out an image of the gift and put it in a card and at least if its late or after Christmas you can just explain what happened.

    Oh no. I have been keeping an eye on this thread to see if anyone was waiting from something from LF. 17track shows my LF parcel was at a national sorting hub on 30 Nov. I tried the tracking number on both An Post website and Fastway website, as I saw that another poster had something delivered by Fastway. Still waiting on my December birchbox as well which is usually delivered by An Post. No sign of that either. :(
    Post edited by whiterebel on


  • #1133
    TheBarnacle
    Registered Users, Registered Users 2 Posts: 3 ✭TheBarnacle


    aoife1991 wrote: »
    Oh no. I have been keeping an eye on this thread to see if anyone was waiting from something from LF. 17track shows my LF parcel was at a national sorting hub on 30 Nov. I tried the tracking number on both An Post website and Fastway website, as I saw that another poster had something delivered by Fastway. Still waiting on my December birchbox as well which is usually delivered by An Post. No sign of that either. :(

    I ordered from LF on Nov 29th and it arrived yesterday (14th) so there are long delays but hopefully yours will turn up soon also.
    Post edited by whiterebel on


  • #1134
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,272 Mod ✭✭✭✭pc7


    aoife1991 wrote: »
    Oh no. I have been keeping an eye on this thread to see if anyone was waiting from something from LF. 17track shows my LF parcel was at a national sorting hub on 30 Nov. I tried the tracking number on both An Post website and Fastway website, as I saw that another poster had something delivered by Fastway. Still waiting on my December birchbox as well which is usually delivered by An Post. No sign of that either. :(

    Check out the advent calendar thread, LF made a huge balls up, they seem all over the place. They are still emailing me about a parcel I’ve received saying it’s still with Irish final chain.
    Post edited by whiterebel on


  • #1135
    Sam Hain
    Registered Users, Registered Users 2 Posts: 1,317 ✭✭✭Sam Hain


    Parcel from England posted on 27/11. Landed at Dublin Depot 02/12. Sorted in Dublin parcel hub, Dublin 12 on 11/12. Delivered yesterday 14/12.
    Post edited by whiterebel on


  • #1136
    aoife1991
    Registered Users, Registered Users 2 Posts: 125 ✭✭aoife1991


    pc7 wrote: »
    Check out the advent calendar thread, LF made a huge balls up, they seem all over the place. They are still emailing me about a parcel I’ve received saying it’s still with Irish final chain.

    Saw that and posted there too. It's very irritating! Hopefully it will turn up. I have had stuff delivered by An Post recently that didn't come with preceding texts or emails so hopefully they actually have the advent calendar.
    Post edited by whiterebel on


  • #1137
    [Deleted User]
    Posts: 3,656 ✭✭✭ [Deleted User]


    pc7 wrote: »
    If its Look Fantastic, it's gone, they are absolutely shocking! or Hermes are, not sure which. Could you print out an image of the gift and put it in a card and at least if its late or after Christmas you can just explain what happened.

    I have 3 orders from Look Fantastic waiting at least 2 weeks at this stage - they seem to be completely stuck somewhere ...likewise this morning I got a message from a website in the Netherlands saying item I ordered is now stuck in a backlog with DHL and will be delayed significantly.
    Post edited by whiterebel on


  • #1138
    davetherave
    Registered Users, Registered Users 2 Posts: 3,502 ✭✭✭davetherave


    Sam Hain wrote: »
    Parcel from England posted on 27/11. Landed at Dublin Depot 02/12. Sorted in Dublin parcel hub, Dublin 12 on 11/12. Delivered yesterday 14/12.


    Very useful to give timeline ideas of how backed up things are. Thanks. Waiting on a small parcel coming from the bottom of Cornwall that was posted on the 27th. No tracking numbers just working on the assumption it will get here when it get's here.
    Post edited by whiterebel on


  • #1139
    Henryq.
    Closed Accounts Posts: 134 ✭✭Henryq.


    davetherave wrote: »
    Very useful to give timeline ideas of how backed up things are. Thanks. Waiting on a small parcel coming from the bottom of Cornwall that was posted on the 27th. No tracking numbers just working on the assumption it will get here when it get's here.

    I had one arrive posted early December
    Post edited by whiterebel on


  • #1140
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,272 Mod ✭✭✭✭pc7


    I posted a parcel within Ireland today and was told unlikely it would make it before Christmas. I did tracking and swift in the hope it might! Will keep you’s posted, she said I could be lucky!
    Post edited by whiterebel on


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  • #1141
    TheSegal
    Registered Users, Registered Users 2 Posts: 455 ✭✭TheSegal


    How long are people waiting for deliveries from Germany? Package started with DHL in Germany and An Post for Irish part of journey. Placed the order on Monday evening of last week, it arrived at Cologne airport on Wednesday 9th but no update since.
    Post edited by whiterebel on


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