Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

An Post

1…3435373940…66

Comments

  • #1082
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Srfcsean wrote: »
    Looks like a complete **** show from an post they had since March to sort out stuff knowing all shops were shut , of course everyone was gonna go online , they need put up messages on there site saying they have backlogs of over a week simple as that , but it’s a complete **** show

    April they were doing about 1.2m/week.

    Last black Friday they did 1.3m for the week

    No one could forecast the 3.5m they did last week.

    They have capacity of 3.2m because they DID invest in technology (two fully automated centres)
    Post edited by whiterebel on


  • #1083
    Srfcsean
    Registered Users, Registered Users 2 Posts: 26 ✭Srfcsean


    Darc19 wrote: »
    April they were doing about 1.2m/week.

    Last black Friday they did 1.3m for the week

    No one could forecast the 3.5m they did last week.

    They have capacity of 3.2m because they DID invest in technology (two fully automated centres)

    They new this was coming and weren’t ready for it , they need tell people there’s back logs instead of the usual cop out answer for everything now a days covid 🀦🀦restrictions , they need put up on there site they have backlogs Of over 10 days and let people no
    Post edited by whiterebel on


  • #1084
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Srfcsean wrote: »
    They new this was coming and weren’t ready for it , they need tell people there’s back logs instead of the usual cop out answer for everything now a days covid 🀦🀦restrictions , they need put up on there site they have backlogs Of over 10 days and let people no

    They've been shouting about the backlog since early Nov.

    It's been in every paper, it's been mentioned here, it's been on radio, its been on TV.

    Anyone who has proper customer engagement have added information to their websites or informed their customers.

    You need to be under a rock not to have read their notices somewhere

    I even passed on details of their notifications here. I think a mod even stickied it.
    Post edited by whiterebel on


  • #1085
    Srfcsean
    Registered Users, Registered Users 2 Posts: 26 ✭Srfcsean


    Darc19 wrote: »
    They've been shouting about the backlog since early Nov.

    It's been in every paper, it's been mentioned here, it's been on radio, its been on TV.

    Anyone who has proper customer engagement have added information to their websites or informed their customers.

    You need to be under a rock not to have read their notices somewhere

    I even passed on details of their notifications here. I think a mod even stickied it.

    We’ve all seen man 😂😂 exactly my point they new it was coming and use covid as an answer , covid no covid it was happening either way , my point is stop using covid as an excuse and actually tell people there’s back logs instead of throwing figures at people
    Post edited by whiterebel on


  • #1086
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,387 Mod ✭✭✭✭whiterebel


    Darc19 wrote: »
    They've been shouting about the backlog since early Nov.

    It's been in every paper, it's been mentioned here, it's been on radio, its been on TV.

    Anyone who has proper customer engagement have added information to their websites or informed their customers.

    You need to be under a rock not to have read their notices somewhere

    I even passed on details of their notifications here. I think a mod even stickied it.


    I think they sent it out to big clients then, but I think the first public announcement was last week, as far as I remember.
    Post edited by whiterebel on


  • Advertisement
  • #1087
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    whiterebel wrote: »
    I think they sent it out to big clients then, but I think the first public announcement was last week, as far as I remember.

    Definitely was in the media around 10th Nov and again before black Friday where they gave predictions of 3m expected parcels (it was 3.5m)
    Post edited by whiterebel on


  • #1088
    davetherave
    Registered Users, Registered Users 2 Posts: 3,502 ✭✭✭davetherave


    whiterebel wrote: »
    I think they sent it out to big clients then, but I think the first public announcement was last week, as far as I remember.

    A message was appearing on the An Post homepage at least since the 3rd of November saying "We’ll be delivering record numbers of parcels this week, more than ever before. We have the biggest delivery team in Ireland and they are working extremely hard to get your parcels to you. But don’t worry, we will deliver your item as quickly as we can."


    The 11th of November - https://www.thejournal.ie/an-post-christmas-deliveries-5262276-Nov2020/ 'Please bear with us': Huge spike in parcel volumes causing delays as Level 5 online shopping booms


    12th of November: https://www.newstalk.com/news/an-post-warns-of-potential-delays-as-parcel-volumes-grow-by-130-1104587

    12th of November: An Post opens second Dublin e-commerce processing centre
    https://www.rte.ie/news/business/2020/1112/1177651-new-an-post-processing-centre/

    An Post expects to deliver more than 3.3 million parcels per week in 'busiest ever' fortnight
    Post edited by whiterebel on


  • #1089
    spookwoman
    Registered Users, Registered Users 2 Posts: 10,057 ✭✭✭✭spookwoman


    Parcl due next wednesday arrived this mornig. :)
    Post edited by whiterebel on


  • #1090
    Brock Turnpike
    Registered Users, Registered Users 2 Posts: 3,889 ✭✭✭Brock Turnpike


    Champ wrote: »
    My package was just delivered today.

    Looks like the backlog is at least moving.
    Good luck to those still waiting on their deliveries.

    Mine was the exact same scenario as yours but mine arrived to An Post on the 4th. Hopefully it means I'll get my delivery in the next few days.
    Post edited by whiterebel on


  • #1091
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,387 Mod ✭✭✭✭whiterebel


    I didn't see it on their website, probably because I go straight into tracking, and I don't read/listen to the others, so that explains it. I put the thread up from Darc19 as it was the first official statement I was aware of.
    Post edited by whiterebel on


  • Advertisement
  • #1092
    Mario95
    Registered Users, Registered Users 2 Posts: 131 ✭✭Mario95


    Darc19 wrote: »
    7 day parcel delivery in urban areas. 6 day delivery all areas.

    Does that 6 day delivery apply for all post or only commercial parcels?
    Post edited by whiterebel on


  • #1093
    charlietheminxx
    Registered Users, Registered Users 2 Posts: 2,579 ✭✭✭charlietheminxx


    Waiting for an order which left Germany on 1st of December. It hasn’t been scanned by An Post yet. I really hope it’s just delayed and not lost!
    Post edited by whiterebel on


  • #1094
    Cheshire Cat
    Registered Users, Registered Users 2 Posts: 2,278 ✭✭✭Cheshire Cat


    charlietheminxx wrote: »
    Waiting for an order which left Germany on 1st of December. It hasn’t been scanned by An Post yet. I really hope it’s just delayed and not lost!

    Post to and from Germany takes 2 weeks + at the moment. Don't panic just yet!
    Post edited by whiterebel on


  • #1095
    0ph0rce0
    Registered Users, Registered Users 2 Posts: 4,056 ✭✭✭0ph0rce0


    Srfcsean wrote: »
    We’ve all seen man ���� exactly my point they new it was coming and use covid as an answer , covid no covid it was happening either way , my point is stop using covid as an excuse and actually tell people there’s back logs instead of throwing figures at people

    So an increase of over 2+ million packages getting banged out weekly with Christmas Casuals / Staff not being hired in the same numbers as previous years because they can't have everyone on top of each other with the social distancing rules in place because of COVID doesn't count?? Hmmmm

    Imagine the amount of staff were hired as usual and then they get an outbreak in the mail centers, they'd have no staff and be shut down.

    And that's just one COVID "excuse" as you say. Nobody would be getting anything.
    Post edited by whiterebel on


  • #1096
    bennyl10
    Registered Users, Registered Users 2 Posts: 5,591 ✭✭✭bennyl10


    bocaman wrote: »
    A week ago I purchased and article online from a shop in Dublin. Got a confirmation email last Sunday to say it was dispatched. Still no sign.
    waiting on something dispatched on Monday.
    easily a week dealy for sandard post things now
    Post edited by whiterebel on


  • #1097
    schmoo2k
    Registered Users, Registered Users 2 Posts: 1,389 ✭✭✭schmoo2k


    charlietheminxx wrote: »
    Waiting for an order which left Germany on 1st of December. It hasn’t been scanned by An Post yet. I really hope it’s just delayed and not lost!

    Are you sure it has left - you can expect a week or two sitting on Koln if its DHL
    Post edited by whiterebel on


  • #1098
    Srfcsean
    Registered Users, Registered Users 2 Posts: 26 ✭Srfcsean


    0ph0rce0 wrote: »
    So an increase of over 2+ million packages getting banged out weekly with Christmas Casuals / Staff not being hired in the same numbers as previous years because they can't have everyone on top of each other with the social distancing rules in place because of COVID doesn't count?? Hmmmm

    Imagine the amount of staff were hired as usual and then they get an outbreak in the mail centers, they'd have no staff and be shut down.

    And that's just one COVID "excuse" as you say. Nobody would be getting anything.

    People paid For a service that there not getting as far as I can see, the government told us to shop online we do and now they can’t deliver
    Post edited by whiterebel on


  • #1099
    spookwoman
    Registered Users, Registered Users 2 Posts: 10,057 ✭✭✭✭spookwoman


    2 items now from amazon and both arrived early. Something due next week arrived today.
    Post edited by whiterebel on


  • #1100
    Ronda1
    Registered Users, Registered Users 2 Posts: 3 ✭Ronda1


    ACitizenErased wrote: »
    Waiting for a parcel that left the US on November 19th and hasn't arrived in Ireland yet. Seriously slow.

    Have u had any joy?
    Post edited by whiterebel on


  • #1101
    Ronda1
    Registered Users, Registered Users 2 Posts: 3 ✭Ronda1


    Is anybody else having trouble with USPS packages not updating on an post system but landing in Dublin airport?? I know they have landed as past parcels I have gotten have showed up still without tracking updating on an post side?? Seriously seriously slow nearly 3 weeks waiting since it landed absolute joke


    Mod - I moved your post here as it’s more relevant.
    Post edited by whiterebel on


  • Advertisement
  • #1102
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,387 Mod ✭✭✭✭whiterebel


    Due to the pandemic there are very few flights with capacity from the US. USPS can only update their last part to departure airport, so it may not have left the States yet., or only flown in the last day or so.
    Post edited by whiterebel on


  • #1103
    dzsfah2xoynme9
    Closed Accounts Posts: 326 ✭✭dzsfah2xoynme9


    I must have been lucky. I bought a new phone off of ebay from a crowd in California. Bought it on the 30th of November and had it in my hand yesterday. USPS from California to Kentucky, DHL from there to Shannon.
    Post edited by whiterebel on


  • #1104
    [Deleted User]
    Posts: 325 ✭ [Deleted User]


    My package posted in Australia 10th November arrived in Ireland 10 December as per aus post.
    No update as of yet from an post whether they have it or not.
    Wonder will there be big delays on this?
    All my amazon post has arrived in less than 4 days
    Post edited by whiterebel on


  • #1105
    smurfette2212
    Registered Users, Registered Users 2 Posts: 210 ✭✭smurfette2212


    Ronda1 wrote: »
    Is anybody else having trouble with USPS packages not updating on an post system but landing in Dublin airport?? I know they have landed as past parcels I have gotten have showed up still without tracking updating on an post side?? Seriously seriously slow nearly 3 weeks waiting since it landed absolute joke


    Mod - I moved your post here as it’s more relevant.

    Yep! My parcel was last scanner leaving New York and then delivered to me maybe a week later. Nothing on the tracking though.
    Post edited by whiterebel on


  • #1106
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Sarai Black Parakeet wrote: »
    I must have been lucky. I bought a new phone off of ebay from a crowd in California. Bought it on the 30th of November and had it in my hand yesterday. USPS from California to Kentucky, DHL from there to Shannon.

    Possibly they have come to a recent agreement with DHL.
    Or the sender opted for a higher cost service

    DHL operate their own cargo aircraft and as such are not affected by the huge drop in passenger flights which is what most postal services use to move parcels between countries that are not connected by road.
    Post edited by whiterebel on


  • #1107
    marklazarcovic
    Registered Users, Registered Users 2 Posts: 6,232 ✭✭✭marklazarcovic


    0ph0rce0 wrote: »
    So an increase of over 2+ million packages getting banged out weekly with Christmas Casuals / Staff not being hired in the same numbers as previous years because they can't have everyone on top of each other with the social distancing rules in place because of COVID doesn't count?? Hmmmm

    Imagine the amount of staff were hired as usual and then they get an outbreak in the mail centers, they'd have no staff and be shut down.

    And that's just one COVID "excuse" as you say. Nobody would be getting anything.

    As a postie I gotta admit I'm fed up with people complaining about us at this stage,we have been up the walls doing 6 day weeks for ages, frontline ..house to house, village to village.. treble the workload ,no xtra help , nobody allowed to be trained in a area because two to a van not allowed...there are huge backlogs in all delivery services worldwide because of this,.. Christmas never creeps up on anyone .. nobody could predict lockdowns and explosion of parcels ordered..with no xtra workers allowed to help us out. I cant fit all the parcels in my van most days,have to get them dropped out to me and go over already covered ground again.

    Its work technically I don't have to do as it's overtime, which the taxman fleeces me for,but if I don't people won't get their post/parcels because there isn't anyone else available to do it.

    We are wrecked,stressed,and will probably sleep over the few days off at Xmas.. exhausted. Its no joke.

    Pitch Dark going to work and pitch dark coming home .

    Merry Christmas.
    Post edited by whiterebel on


  • #1108
    The Continental Op
    Registered Users, Registered Users 2 Posts: 8,237 ✭✭✭The Continental Op


    marklazarcovic wrote: »
    As a postie I gotta admit I'm fed up with people complaining about us at this stage,we have been up the walls doing 6 day weeks for ages, frontline ..house to house, village to village.. treble the workload ,no xtra help , nobody allowed to be trained in a area because two to a van not allowed...there are huge backlogs in all delivery services worldwide because of this,.. Christmas never creeps up on anyone .. nobody could predict lockdowns and explosion of parcels ordered..with no xtra workers allowed to help us out. I cant fit all the parcels in my van most days,have to get them dropped out to me and go over already covered ground again.

    Its work technically I don't have to do as it's overtime, which the taxman fleeces me for,but if I don't people won't get their post/parcels because there isn't anyone else available to do it.

    We are wrecked,stressed,and will probably sleep over the few days off at Xmas.. exhausted. Its no joke.

    Pitch Dark going to work and pitch dark coming home .

    Merry Christmas.

    No one is blaming any postman out delivering mail!

    It is however absurd to believe that An Post management had no idea that they would get the current volumes.

    Then why would you need to train anyone if An Post had accepted Eircodes? There is no need to have a book with the names of the customers on your route if you can just look up the eircode on a mobile device.
    Post edited by whiterebel on

    Wake me up when it's all over.



  • #1109
    [Deleted User]
    Posts: 14,266 ✭✭✭✭ [Deleted User]


    I made an order from Decathlon's site.

    An Post delivering it, and emailed me with a generic "we have your parcel and aim to deliver it within 3 working days" email. I checked the tracking number on it:


    04 December 2020, 05:56 - We have your post in DUBLIN DEPOT, DUBLIN

    13 December 2020, 15:17 - Your delivery has been sorted in PARK WEST, DUBLIN 12


    So it's been sitting in Dublin for about 9 days, and today it's been moved to Park West. Not sure how long it'll sit there. I'm in no panic or rush on it whatsoever (not a Xmas gift) but that's the longest delay I've ever experienced with An Post. They must be absolutely snowed under.

    I'm very surprised they haven't started an ad campaign to encourage people to change to get their deliveries sent to their local depot and collect them themselves, as a means to speed things up a bit, rather than waiting on An Post delivering to their door.
    Post edited by whiterebel on


  • #1110
    Granadino
    Registered Users, Registered Users 2 Posts: 729 ✭✭✭Granadino


    I'm in Spain and waiting for a package that was posted mid November from Ireland, but that could well be the fault of the Spanish post.
    Post edited by whiterebel on


  • Advertisement
  • #1111
    [Deleted User]
    Posts: 3,656 ✭✭✭ [Deleted User]


    The Continental Op wrote: »
    No one is blaming any postman out delivering mail!

    It is however absurd to believe that An Post management had no idea that they would get the current volumes.

    Then why would you need to train anyone if An Post had accepted Eircodes? There is no need to have a book with the names of the customers on your route if you can just look up the eircode on a mobile device.

    completely agree! With most retail closed in this country for the guts of 9 months and even with the latest Level 5 restrictions going on for 6 weeks how did An Post not realise this Christmas would be absolutely mental?

    We have been urged by our Taoiseach and Tony Holohan throughout the entire Covid pandemic to shop online!!! How was this Christmas surge in postal deliveries not predicted by management in An Post, what on earth were they doing? The entire country has been shopping online for months!
    Post edited by whiterebel on


Advertisement