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Inbound and internal An Post Delays

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Comments

  • #992
    stesaurus
    Registered Users Posts: 2,886 ✭✭✭stesaurus


    johnnysmack wrote: »
    I have a parcel stuck in their system for 3 weeks now. Regardless of backlogs or covid, that is shambolic.

    Ditto.


  • #993
    spookwoman
    Registered Users Posts: 9,917 ✭✭✭spookwoman


    Parcel in Dublin since Saturday,Due tomorrow but now t holding my breath. Has to be the longest I've seen it sit there.


  • #994
    andrew1977
    Registered Users Posts: 3,089 ✭✭✭andrew1977


    andrew1977 wrote: »
    Waiting on an adidas order ,dispatched via dhl post who use an post in Ireland to deliver .
    Last status was 23rd November , koln Germany, nothing since .

    Any insight ? I would have expected it to reach Ireland by now .

    Thanks



    This package got scanned in by an post today into their depot, hopefully I have it in the next few days, over 2 weeks from shipped ex depot to arrival Dublin .


  • #995
    Xenji
    Registered Users Posts: 11,505 ✭✭✭✭Xenji


    Spon Farmer wrote: »
    Phone An Post customer service for better tracking.

    This morning tracking was showing my parcel was in Galway (since last Thursday) but it was actually in Portlaoise since Saturday.

    Managed to get in touch with them this morning, they do have the parcel and it has not moved and since they received it, very apologetic but basically told me they have such a backlog at the minute they could not even give me an estimate.


  • #996
    Sam Hain
    Registered Users Posts: 1,315 ✭✭✭Sam Hain


    andrew1977 wrote: »
    This package got scanned in by an post today into their depot, hopefully I have it in the next few days, over 2 weeks from shipped ex depot to arrival Dublin .

    Dream on, stuff is currently delayed leaving the depot for over 7 days on average


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  • #997
    Gru
    Registered Users Posts: 1,139 ✭✭✭Gru


    Sam Hain wrote: »
    Dream on, stuff is currently delayed leaving the depot for over 7 days on average

    really? our last few parcels all left Dublin parcel hub and were out for delivery 2 days after being scanned in :confused:

    https://www.boards.ie/vbulletin/attachment.php?attachmentid=535632&stc=1&d=1607513421


  • #998
    d51984
    Registered Users Posts: 927 ✭✭✭d51984


    Sent a postal order last Tuesday from Dublin 5 to Dublin 9, 15 min drive max. Arrived yesterday. Shocking service.

    Booked a motorbike courier to pick up this weeks one. Agree with post above, its just not acceptable.

    Its a disgrace Joe!



  • #999
    EDit
    Registered Users Posts: 819 ✭✭✭EDit


    ilovesmybrick wrote: »
    That's somewhat reassuring, I've a package that was forwarded to Ireland from Austria on the 21st of November and no sign of it in An Post tracking. I have put in a request for information from Austrian post since it contains Christmas presents to all the family...

    I had a parcel “forwarded” from Spain to Ireland on Nov 5 and it turned up yesterday. I suspect it spend most of that time in Spain as it never made it into the An Post tracking system


  • #1000
    johnnysmack
    Registered Users Posts: 2,108 ✭✭✭johnnysmack


    Anyone know if you can just go to their depot and pick up your package yourself like you can with other couriers as this is ridiculous at this stage?


  • #1001
    Pen Rua
    Registered Users Posts: 1,957 ✭✭✭Pen Rua


    x2 Amazon packages got into Ireland (from UK) on Sun & Mon.

    Both were delivered today, Wednesday.

    Not terrible but not great either.


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  • #1002
    johnnysmack
    Registered Users Posts: 2,108 ✭✭✭johnnysmack


    Pen Rua wrote: »
    x2 Amazon packages got into Ireland (from UK) on Sun & Mon.

    Both were delivered today, Wednesday.

    Not terrible but not great either.

    I'm so jealous of how fast you got them!


  • #1003
    Pen Rua
    Registered Users Posts: 1,957 ✭✭✭Pen Rua


    johnnysmack wrote: »
    I'm so jealous of how fast you got them!

    Makes up for a couple of weeks ago when I was waiting in excess of two weeks for it.


  • #1004
    spookwoman
    Registered Users Posts: 9,917 ✭✭✭spookwoman


    Package arrived today was expecting delay.


  • #1005
    andrew1977
    Registered Users Posts: 3,089 ✭✭✭andrew1977


    Sam Hain wrote: »
    Dream on, stuff is currently delayed leaving the depot for over 7 days on average

    Dream became a reality, my postman arrived to my door this morning with my package ,happy out. Arrived within 2 days of hitting their depot, happy out.


  • #1006
    Pen Rua
    Registered Users Posts: 1,957 ✭✭✭Pen Rua


    https://www.irishtimes.com/news/ireland/irish-news/an-post-sets-deadline-for-retailers-due-to-record-christmas-demand-1.4431858
    An Post has warned that the unprecedented volume of parcels it is handling due to the surge in online shopping means it cannot guarantee large Irish and multinational retailers pre-Christmas delivery unless it has parcels by December 14th.

    A spokeswoman said that while parcels it receives from larger companies “will probably be delivered in time” she stressed that “probably is not good enough if something has to be there for Christmas morning”.

    She added that a record volume of online shopping had prompted An Post to issue the alert that it would only be able to “guarantee pre-Christmas delivery of e-commerce parcels received into its processing system by close of business on December 14th”.

    “This deadline applies only to An Post’s large-scale ecommerce retailers and shippers. It does not affect personal customers posting parcels and packages,” she said.

    “Ireland has never seen volumes like this. We’re running a full capacity in recent weeks, delivering 3.3 million parcels, up from 1 million at the same time last year,” she continued.


  • #1007
    Champ
    Registered Users Posts: 677 ✭✭✭Champ


    Hi,

    I've an order from Amazon which is been delivered by An Post.

    Been delivered in theory... according to the tracking (An Post own system) it was received by An Post in Dublin and was sorted and that was the last update since the 2nd of December.

    Amazon themselves have said if it doesn't arrive today I can claim a refund.

    How's everyone else doing in terms of An Post deliveries?
    Should I write this off or still hold out some hope?


  • #1008
    the_syco
    Registered Users Posts: 37,295 ✭✭✭✭the_syco


    Champ wrote: »
    How's everyone else doing in terms of An Post deliveries?
    Should I write this off or still hold out some hope?
    When AnPost is delivering something, I get a text 3 days beforehand, asking if I want to change the destination address. I usually change it from work to the local post office.

    Where did the package originate from? Have had the odd thing delayed by customs.


  • #1009
    august12
    Registered Users Posts: 1,275 ✭✭✭august12


    the_syco wrote: »
    When AnPost is delivering something, I get a text 3 days beforehand, asking if I want to change the destination address. I usually change it from work to the local post office.

    Where did the package originate from? Have had the odd thing delayed by customs.
    I did the same, parcel sitting in Dublin since 26th Nov., Redirected it on Sunday to local post office, arrived yesterday, I feel it would never have made it without intervention.


  • #1010
    Champ
    Registered Users Posts: 677 ✭✭✭Champ


    the_syco wrote: »
    When AnPost is delivering something, I get a text 3 days beforehand, asking if I want to change the destination address. I usually change it from work to the local post office.

    Where did the package originate from? Have had the odd thing delayed by customs.

    Hi, just an order fulfilled by Amazon themselves (amazon.co.uk). So not from a market place seller.


  • #1011
    Brock Turnpike
    Registered Users Posts: 3,744 ✭✭✭Brock Turnpike


    Champ wrote: »
    Hi,

    I've an order from Amazon which is been delivered by An Post.

    Been delivered in theory... according to the tracking (An Post own system) it was received by An Post in Dublin and was sorted and that was the last update since the 2nd of December.

    Amazon themselves have said if it doesn't arrive today I can claim a refund.

    How's everyone else doing in terms of An Post deliveries?
    Should I write this off or still hold out some hope?

    I'm having the exact same issue. Arrived in An Post facility in Dublin on Jan 4th and no updates since. Tried to do online chat today and the wait time was 18 mins. Gonna try again tomorrow.


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  • #1012
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    Spon Farmer wrote: »
    I hope you know my post was in jest.

    I have to send a parcel to the U.K.

    DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

    Is a courier a better option?

    Dpd use road/sea so no capacity constraints and service is currently 3 days for uk.

    An post received 3.6m parcels last week.

    Black Friday week 2019 was 1.3m


  • #1013
    the_syco
    Registered Users Posts: 37,295 ✭✭✭✭the_syco


    Champ wrote: »
    Hi, just an order fulfilled by Amazon themselves (amazon.co.uk). So not from a market place seller.
    Until recently, I had to send anything from Amazon to the post office.

    Does it give you an option to pick a "safe place"?


  • #1014
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 13,975 Mod ✭✭✭✭pc7


    Absolute nightmare for businesses that they are stopping deliveries from Monday, people have been asked to shop local/buy online, absolute clusterfook.


  • #1015
    seanin4711
    Registered Users Posts: 3,093 ✭✭✭seanin4711


    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John


  • #1016
    Henryq.
    Closed Accounts Posts: 134 ✭✭Henryq.


    seanin4711 wrote: »
    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John

    China post is low priority

    Amazon seems to be top of the pile with an post


  • #1017
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 13,975 Mod ✭✭✭✭pc7


    seanin4711 wrote: »
    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John


    Since corona I found they have been, I got a delivery yesterday that had been in Ireland (from Ali) since the start of September


  • #1018
    schmoo2k
    Registered Users Posts: 1,379 ✭✭✭schmoo2k


    My DHL parcel which had been in Koln DE since Nov 28 arrived in An Post last night (09 Dec) and has been sorted!


  • #1019
    silver2020
    Registered Users Posts: 2,045 ✭✭✭silver2020


    Henryq. wrote: »
    China post is low priority

    Amazon seems to be top of the pile with an post

    Amazon are domestic parcels. Amazon apply domestic an post labels at the packing stage in the UK and send trucks of parcels directly to the An Post mails centre themselves. So when they say "dispatched", it is a matter of hours before the parcel is in the parcel hub in dublin, (main warehouse is about an hour from Holyhead and sailing is 2-4 hours depending on vessel), so you can't make any comparison with any other parcels from UK or any other country.


  • #1020
    Henryq.
    Closed Accounts Posts: 134 ✭✭Henryq.


    You can make a comparison between the time it takes an post to open a container from China compare to the service they provide Amazon


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  • #1021
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,822 Mod ✭✭✭✭whiterebel


    seanin4711 wrote: »
    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John

    They told a poster on here before that they have up to 4 weeks to deliver packages from China, from the time it arrives.


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