GoMo FAQs

DopeTech · 23-10-2020 12:05PM

baldbear wrote: »

I can't call international numbers . Only copped today. I wonder is this my phone or Gomo..clueless here

Are you putting the country code on front of the number and dropping the 0 e.g+442890848411

CVB · 23-10-2020 12:54PM

baldbear wrote: »

I can't call international numbers . Only copped today. I wonder is this my phone or Gomo..clueless here

All new customers have international call baring active you can see this on your my GoMo account , you need to contact gomo via live chat on website or email and ask for the international call bar to be removed.

CVB

westyIrl · 23-10-2020 12:56PM

baldbear wrote: »

I can't call international numbers . Only copped today. I wonder is this my phone or Gomo..clueless here

Check Bar Mobile Services in the Account Details section of your GoMo account. There is an Allow International Calls option there. Also if you have made other international calls (or other out of bundle calls) this month, just beware that once you reach €30 charges, no further charged (out of bundle) calls are allowed until the following month.

Jim

baldbear · 25-10-2020 09:42PM

DopeTech wrote: »

Are you putting the country code on front of the number and dropping the 0 e.g+442890848411

Yes. I checked this. Call says I'm calling a number in let's say Glasgow and goes straight to ended. No dial tone.
My Gomo account says international calls aren't barred. Previous to Gomo with Eir I called home from the UK with no problems.

Yyhhuuu · 25-10-2020 10:30PM

baldbear wrote: »

Yes. I checked this. Call says I'm calling a number in let's say Glasgow and goes straight to ended. No dial tone.
My Gomo account says international calls aren't barred. Previous to Gomo with Eir I called home from the UK with no problems.

Better NOT to use GO MO for international calls. Too expensive. Tesco Mobile quite good value for international. Also try certain Apps.

reni10 · 26-10-2020 09:15AM

Is the internet speed on gomo usable now if you go over the 120gb limit per month?

When it was 80gb you could not even load a website within about 30 seconds so basically useless but has anyone exceeded the limit lately and has first hand experience?

New Home · 26-10-2020 09:32AM

I've never had any problem with the speed, I'd say it was more linked to the strength of the signal from "your" mast than the capping of the data.

higster · 02-11-2020 08:52PM

I’ve trawled though posts but didn’t see it mentioned anywhere. When I lose power/power off phone it looks for sim pin code every time. This normal/is there a way to turn this off?

timetogo1 · 02-11-2020 08:56PM

higster wrote: »

I’ve trawled though posts but didn’t see it mentioned anywhere. When I lose power/power off phone it looks for sim pin code every time. This normal/is there a way to turn this off?

Thatz not a GOMO setting its a phone setting. If you're in android search for sim card lock. Better to just change the pin to something you can remember easily and leave it enabled.

pg17 · 03-11-2020 08:54AM

Does anybody know if there is a maximum time limit on national or roaming calls included in the GoMo inclusive bundle ?

I ask ecause eir has a limit of 60 minutes for calls included in their landline bundles.

Aquos76 · 03-11-2020 10:35AM

pg17 wrote: »

Does anybody know if there is a maximum time limit on national or roaming calls included in the GoMo inclusive bundle ?

I ask ecause eir has a limit of 60 minutes for calls included in their landline bundles.

I had a call to one company last month, the call duration was 1 hour 54 mins and my bill was the normal €9.99 yesterday, so it seems there is no limit. It was an 01 number.

Nigel Fairservice · 03-11-2020 01:16PM

pg17 wrote: »

Does anybody know if there is a maximum time limit on national or roaming calls included in the GoMo inclusive bundle ?

I ask ecause eir has a limit of 60 minutes for calls included in their landline bundles.

I had two hour plus calls to Sky last month (most of it on hold) and there was no additional charge outside the normal €9.99 flat monthly fee.

stockshares · 06-11-2020 05:14PM

Revolut Rewards are giving 1 month GoMo free.

Aquos76 · 06-11-2020 05:32PM

stockshares wrote: »

Revolut Rewards are giving 1 month GoMo free.

Only available for for new customers signing up to GoMo

madmoe · 06-11-2020 06:11PM

Aquos76 wrote: »

Only available for for new customers signing up to GoMo

Bummer :-(

Yyhhuuu · 11-11-2020 03:03AM

madmoe wrote: »

Bummer :-(

You can easily get a free €20. Go Mo are fantastic. So glad I left Tesco such trouble collecting clubcard points for free tesco calls with clubcard boost. Now it's just taken from my card by go mo. No top up.

madmoe · 11-11-2020 01:50PM

Yyhhuuu wrote: »

You can easily get a free €20. Go Mo are fantastic. So glad I left Tesco such trouble collecting clubcard points for free tesco calls with clubcard boost. Now it's just taken from my card by go mo. No top up.

I love GoMo, very happy with them, joined right at the start last year :-)

BowWow · 11-11-2020 01:59PM

€9.99 debited today, but never received the emailed bill.

Davy · 11-11-2020 02:15PM

BowWow wrote: »

€9.99 debited today, but never received the emailed bill.

Blocked by your email provider?

I presumed you checked junk folders etc already?
You can login and download the PDF of the bill in any case.

BowWow · 11-11-2020 02:24PM

Davy wrote: »

Blocked by your email provider?

I presumed you checked junk folders etc already?
You can login and download the PDF of the bill in any case.

Thanks, not blocked, never an issue before. It's only the standard €9.99.
Just wanted to make people aware that there could be a debit they were not expecting...

Aquos76 · 14-11-2020 05:23PM

BowWow wrote: »

Thanks, not blocked, never an issue before. It's only the standard €9.99.
Just wanted to make people aware that there could be a debit they were not expecting...

The bill is normally issued on the 1st, 2nd or 3rd of the month

funnydoggy · 14-11-2020 06:07PM

Anyone having trouble making calls on GoMo?

Girlfriend can't call her dad (who's on Tesco mobile). It just says network busy and the dialler beeps a few times.

Same with her mom who's also on GoMo.

Aquos76 · 14-11-2020 06:08PM

funnydoggy wrote: »

Anyone having trouble making calls on GoMo?

Girlfriend can't call her dad (who's on Tesco mobile). It just says network busy and the dialler beeps a few times.

Same with her mom who's also on GoMo.

I also posted similar about gomo to 48 network calls

funnydoggy · 14-11-2020 06:10PM

Aquos76 wrote: »

I also posted similar about gomo to 48 network calls

Strange isn't it? It was working up until yesterday.

Aquos76 · 14-11-2020 06:15PM

funnydoggy wrote: »

Strange isn't it? It was working up until yesterday.

I contacted GoMo about it this afternoon, I didn't know it affected Tesco numbers then though, they said that they hadn't heard of any issues, but as I was on to chat about it, she said she had seen another call come in with a similar issue. Obviously she blamed 48 months, but said she would escalate it anyway. My daughter is on 48 and she can call and text me, but i cant call or text her from GoMo.

On a separate not, I got the new iPhone 12 pro max yesterday and I am getting 5G here in Waterford City today, got a few speed tests on in excess of 100mb with in.

madmoe · 14-11-2020 06:41PM

Aquos76 wrote: »

I contacted GoMo about it this afternoon, I didn't know it affected Tesco numbers then though, they said that they hadn't heard of any issues, but as I was on to chat about it, she said she had seen another call come in with a similar issue. Obviously she blamed 48 months, but said she would escalate it anyway. My daughter is on 48 and she can call and text me, but i cant call or text her from GoMo.

On a separate not, I got the new iPhone 12 pro max yesterday and I am getting 5G here in Waterford City today, got a few speed tests on in excess of 100mb with in.

I saw the 5G icon today near Kylmore while on the LUAS and said I would go to https://fast.com/ and test it. I got 100Mb on GoMo with my Samsung Galaxy S20 Ultra.

Cheers,
M

DopeTech · 14-11-2020 06:43PM

funnydoggy wrote: »

Anyone having trouble making calls on GoMo?

Girlfriend can't call her dad (who's on Tesco mobile). It just says network busy and the dialler beeps a few times.

Same with her mom who's also on GoMo.

Same here, wife on gomo can't call me on 48.

funnydoggy · 14-11-2020 06:49PM

DopeTech wrote: »

Same here, wife on gomo can't call me on 48.

Very strange and frustrating!

Vologda69 · 14-11-2020 07:40PM

Same here, sister and I with Go mo. Cant ring dad whos with Tesco, but he can ring us.

DopeTech · 14-11-2020 07:42PM

Can people on eir call 48/tesco at the moment?

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