Amazon

10-11-2020 10:53am

Sheep Shagger wrote: »

Give the volume of packages we get, rhe free postage alone covers that fee. By and large we get 2 day or faster delivery, unless an item is out of stock and it tells you the expected date of delivery before ordering.

I am a Prime member and yesterday ordered 4 items - not one of them had a delivery date sooner than Monday 16 November. I checked random other Prime items to Ireland and every single one of them is now saying 16 November. Thats a week for delivery.
Its a pain but I'm ok with that as I have been hearing there is an enormous backlog of post and parcels in a depot in Dublin and An Post is swamped. I also think the free P&P for £7.99 a month is brilliant. For that alone I will put up with delays especially in a lockdown and in the run up to Christmas.

By comparison I tried to buy loose tea leaves from an Irish company based in Carlow and the postage was €6.99 for 100g of tea! Go figure.

The Continental Op · 10-11-2020 10:56am

Deleted User wrote: »

I am a Prime member and yesterday ordered 4 items - not one of them had a delivery date sooner than Monday 16 November. I checked random other Prime items to Ireland and every single one of them is now saying 16 November. Thats a week for delivery.
Its a pain but I'm ok with that as I have been hearing there is an enormous backlog of post and parcels in a depot in Dublin and An Post is swamped. I also think the free P&P for £7.99 a month is brilliant. For that alone I will put up with delays especially in a lockdown and in the run up to Christmas.

By comparison I tried to buy loose tea leaves from an Irish company based in Carlow and the postage was €6.99 for 100g of tea! Go figure.

But stuff isn't taking that long for the most part. The problem as always isn't with the (Prime) delivery its the time it takes for an item to be dispatched thats slowing things down.

10-11-2020 11:00am

The Continental Op wrote: »

But stuff isn't taking that long for the most part. The problem as always isn't with the (Prime) delivery its the time it takes for an item to be dispatched thats slowing things down.

What do you mean by the "time it takes for an item to be dispatched that's slowing things down"? I kinda thought that was the reason for Prime, it was dispatched on the same day hopefully??
If the item is dispatched the same day how can they predict even before you order it that you will not get it until 16 November, a full week away? This happened with 4 separate items I ordered yesterday, while they are all in one batch they ALL said delivery on 16 November.

10-11-2020 11:04am

I've just gone back and checked my order and yes it says in the confirmation email that they will let me know as soon as items are dispatched.
So the delay is coming from the seller of the item?? Maybe I just don't understand how Amazon/Amazon Prime works? I assumed Prime means all items were available for dispatch on the same/or next day.......otherwise is cheap/free postage the only advantage?

Caranica · 10-11-2020 11:33am

[Deleted User] wrote: »

I am a Prime member and yesterday ordered 4 items - not one of them had a delivery date sooner than Monday 16 November. I checked random other Prime items to Ireland and every single one of them is now saying 16 November. Thats a week for delivery.
Its a pain but I'm ok with that as I have been hearing there is an enormous backlog of post and parcels in a depot in Dublin and An Post is swamped. I also think the free P&P for £7.99 a month is brilliant. For that alone I will put up with delays especially in a lockdown and in the run up to Christmas.

I ordered two items last night. One due Thursday, the other Saturday but I'm actually expecting them both to come together as it's the same item just two different sizes

Happy_Harry · 10-11-2020 11:37am

The Continental Op wrote: »

But stuff isn't taking that long for the most part. The problem as always isn't with the (Prime) delivery its the time it takes for an item to be dispatched thats slowing things down.

Well, don't disagree with that statement. But it is remarkable how (all of) the items I ordered for delivery here and take a week, can avail of of one day delivery (sometimes 2) if I choose Northern Ireland address. So I can't believe dispatch time to have been an issue.

The Continental Op · 10-11-2020 11:42am

Deleted User wrote: »

What do you mean by the "time it takes for an item to be dispatched that's slowing things down"? I kinda thought that was the reason for Prime, it was dispatched on the same day hopefully??
If the item is dispatched the same day how can they predict even before you order it that you will not get it until 16 November, a full week away? This happened with 4 separate items I ordered yesterday, while they are all in one batch they ALL said delivery on 16 November.

Thats right that is the idea of Prime but just see how long you have to wait for dispatch if you don't have Prime.

Even the the Dispatch info seems to be fake now. A lot of items say dispatched and when you check they still bounce around Amazon before getting out of one of their warehouses. Two items I have have are showing as shipped since yesterday. Their route shows a couple of scans leaving then arriving at Saint Helens, Merseyside GB yesterday but the An Post tracking number doesn't work yet so effectively the item hasn't been dispatched. Once An Post get a package the two days start for me.

The Continental Op · 10-11-2020 11:46am

Happy_Harry wrote: »

Well, don't disagree with that statement. But it is remarkable how (all of) the items I ordered for delivery here and take a week, can avail of of one day delivery (sometimes 2) if I choose Northern Ireland address. So I can't believe dispatch time to have been an issue.

Its remarkable because Amazon sit on stuff for Ireland and prioritize UK orders when they are under pressure.

It looks like they expect the actual delivery part to take 2 days here but then alter their workload in the warehouse by changing the delivery options knowing that the delivery will still take the same time.

All they do is just change the delivery times by a couple of days and if they need to they can leave Irish stuff on the shelves until they have time to get around to it.

IMO

dave1982 · 10-11-2020 10:54pm

Are amazon using DPD now. I ordered something and its DPD will deliver its a small package

Caranica · 10-11-2020 11:25pm

dave1982 wrote: »

Are amazon using DPD now. I ordered something and its DPD will deliver its a small package

My prime day laptop came via DPD. It was like they didn't trust their own couriers with it

Pen Rua · 10-11-2020 11:32pm

dave1982 wrote: »

Are amazon using DPD now. I ordered something and its DPD will deliver its a small package

I’ve had a couple of orders via DPD. They happened to be predominantly kitchen stuff.

Heighway61 · 10-11-2020 11:40pm

Ordered phone on Tuesday with priority delivery. Got email on Thursday to say it had been despatched for delivery on Monday. Got email on Monday saying it will be Wednesday. Tracking is empty apart from "package has shipped", no scans. An Post haven't received it.

I have a feeling I won't be getting this phone.

ED E · 11-11-2020 10:55am

Pen Rua wrote: »

I’ve had a couple of orders via DPD. They happened to be predominantly kitchen stuff.

+1. Only got DPD for a coffee machine (large and heavy).

dan786 · 11-11-2020 10:58am

Amazon use randon couriers I have been sent just with DPD, UPS, An Post and Royal Mail direct to Ireland in last 3-4 weeks.

Item sizes didnt matter as had large and very small items with same couriers.

However most of my stuff now is by Amazon Logistics as I am near their Rathcoole warehouse. They deliver late at night though 8-9pm.

The Continental Op · 11-11-2020 11:02am

Heighway61 wrote: »

Ordered phone on Tuesday with priority delivery. Got email on Thursday to say it had been despatched for delivery on Monday. Got email on Monday saying it will be Wednesday. Tracking is empty apart from "package has shipped", no scans. An Post haven't received it.

I have a feeling I won't be getting this phone.

Talking to postman yesterday and he said he has had a lot of customers looking for Amazon parcels that have never arrived.

If its any consolation my son received some computer memory in the post last week that he'd got a refund for 2 months ago.

On another point An Post are now doing some Saturday morning parcel deliveries. Its area based and up to the local postman agreeing to do overtime (double time 9-12) so I don't think it will apply everywhere.

rob316 · 11-11-2020 12:41pm

4 of my orders have gone missing in the last 2 weeks which I have been refunded for. I re-ordered and they are a few days late now. I have a TV I ordered and a baby crib that is pending dispatch for the last week. I've been given in total £20 in vouchers as a gesture at least. Shambles

talulon · 11-11-2020 1:49pm

Lot of bad experiences here...

I'm a heavy user of Amazon (and even more during pandemic, almost package per day). I've noticed all deliveries handled by Amazon logistics in Ireland have cut their delivery times from the expected date when ordered and these guys work too much, I get deliveries after 9pm sometimes.

About those deliveries with AnPost, these guys are just overloaded, nothing to blame on anybody, people just order everything online. Tracking numbers for AnPost don't activate until AnPost actually receives the item so yeah, even if it says dispatched...doesn't mean AnPost knows it

It all depends on those Amazon Prime planes moving merch around EU.

I haven't had anything lost (yet) but few things delayed mostly by AnPost or DPD but can you do? If you really need it quick you can go to the local shop...oh wait

Agent Avenger · 11-11-2020 8:28pm

Some of my orders getting here by an post arrive in as quickly as two days, others are taking up to 10 days. Got refunded for quite a few items only to have them arrive later the same day but amazon said to keep the refunds, don’t know how long they can keep the refunding up for?!

Had more orders than usual being sent by DPD, including several small, cheap, single items but even DPD is running a bit late, usually only by a day though.

Heighway61 · 11-11-2020 11:27pm

Delivery time for an order I just placed is 11 days. Most of my orders over the last while had only Free as delivery option. This time there was also a Priority option but this had the same delivery time as Free.

Sheep Shagger · 12-11-2020 11:32am

What we sort of already knew....says next day delivery is for SOME Prime members....a trial perhaps?

I've got deliveries next day including Sunday so may be one of the lucky ones.

https://amp.independent.ie/business/technology/amazon-offers-one-day-delivery-as-irish-retailers-fight-for-a-share-of-online-trade-on-green-friday-39736133.html?__twitter_impression=true

_Brian · 12-11-2020 4:21pm

Have had three packages now in last week delayed so far as Amazon offered refund.

These were all dispatched by amazon coming through the Merseyside depo but not arriving anywhere after they leave there. My daughter has another two that will be eligible for a refund tomorrow, they also seem to have disappeared after the Merseyside depo.

What’s the story with this. Is this just volume overload or what.

Am unsure what to do now, do I reorder, do I source elsewhere.

What are the chances these will turn up over next few weeks anyway ??

VG31 · 12-11-2020 4:34pm

_Brian wrote: »

What’s the story with this. Is this just volume overload or what.

Am unsure what to do now, do I reorder, do I source elsewhere.

What are the chances these will turn up over next few weeks anyway ??

An Post have a huge backlog of Amazon deliveries. They will most likely turn up eventually.

Agent Avenger · 12-11-2020 10:38pm

For the first time in ages I have a parcel that’s been sent with Asendia, never though I’d see Amazon using them again after all the missing/delayed parcels! It was dispatched on the 6th and due on the 16th, 10 days minimum as standard in true Asendia fashion :pac:

The Continental Op · 12-11-2020 10:47pm

Agent Avenger wrote: »

For the first time in ages I have a parcel that’s been sent with Asendia, never though I’d see Amazon using them again after all the missing/delayed parcels! It was dispatched on the 6th and due on the 16th, 10 days minimum as standard in true Asendia fashion :pac:

With Prime?

I had that and a late parcel back in the Summer, got a fiver credit when I complained that I paid for prime just to get away from having to deal with Asendia, iParcel and xxxxxx Fastways.

The Continental Op · 12-11-2020 10:51pm

Just checked the items I have outstanding and already got one with the dreaded msg

We’re very sorry your delivery is late. Most late packages arrive in a day. If you have not received your package by 14 November, you can come back here the next day for a refund.

And typically its something I really want and Amazon are now out of stock.

EDIT - Is it just my imagination or are smaller items getting through quicker with An Post than larger ones. All the small items I've bought like computer cables are on track but larger items like garden tools and larger computer items are getting stuck.

Agent Avenger · 12-11-2020 10:56pm

The Continental Op wrote: »

With Prime?

I had that and a late parcel back in the Summer, got a fiver credit when I complained that I paid for prime just to get away from having to deal with Asendia, iParcel and xxxxxx Fastways.

Yeah it was marked as a prime item! I’m afraid to rock the boat at the moment as they’ve refunded me a fair bit lately and I got to keep the items when they came but if it’s two or three days late I’ll definitely be requesting another refund.

I have no idea how Asendia are even still in business, of all the couriers/postal systems I find them the worst and of all the amazon deliveries I’ve had the only ones that have truly gone missing never to be seen again were sent with them, the others usually show up eventuality.

delly · 12-11-2020 10:57pm

The Continental Op wrote: »

Just checked the items I have outstanding and already got one with the dreaded msg

And typically its something I really want and Amazon are now out of stock.

EDIT - Is it just my imagination or are smaller items getting through quicker with An Post than larger ones. All the small items I've bought like computer cables are on track but larger items like garden tools and larger computer items are getting stuck.

I've had several like that over the last couple of weeks, many have had the refund applied, all turned up in the end. I honestly don't mind, as if it was anything that I urgently needed, I'd just go local.

My most recent bargain delivery was a light switch for £0.93, hand delivered by UPS. Greta would not be happy

.

Agent Avenger · 12-11-2020 11:01pm

The Continental Op wrote: »

Just checked the items I have outstanding and already got one with the dreaded msg

And typically its something I really want and Amazon are now out of stock.

EDIT - Is it just my imagination or are smaller items getting through quicker with An Post than larger ones. All the small items I've bought like computer cables are on track but larger items like garden tools and larger computer items are getting stuck.

I just checked and you’re right, from dispatch cat treats took 2 days, nail care kit took 4 days including the weekend, coat rack took 9 days and vacuum cleaner has not shown up after 6 days so far, stuck in the Dublin parcel hub as usual, probably won’t see it until next week.

Hurrache · 13-11-2020 11:44am

It's not really an issue of parcels getting lost, it's just huge An Post backlog. Items being delivered by Amazon themselves are arriving in a timely manner.

Enrico Palazzo · 13-11-2020 12:01pm

It looks that, if only Amazon maintain their growing commitment to the Irish market in spite of Brexit, Anpost are going to be gradually relieved by them from deliveries on the most profitable routes. Huge opportunity lost it I suppose. But hey, whenever I talk to Anpost employees they only seem frustrated having to handle Amazon parcels.

The Continental Op · 13-11-2020 12:30pm

Enrico Palazzo wrote: »

It looks that, if only Amazon maintain their growing commitment to the Irish market in spite of Brexit, Anpost are going to be gradually relieved by them from deliveries on the most profitable routes. Huge opportunity lost it I suppose. But hey, whenever I talk to Anpost employees they only seem frustrated having to handle Amazon parcels.

Rural postman seem to love Amazon parcels. Without Amazon our postmans day would end around 10:30 AM. He says that about 75% of his stops are for Amazon parcels.

But it does seem obvious that An Post as a company don't really want the bother of delivering mail.

Enrico Palazzo · 13-11-2020 1:37pm

Yeah, I would say that the vans that I get to see in Dublin are also filled 75% or maybe even more with Amazon boxes. It seems though that they have not ramped up enough to meet the demand and appear confident that even without Amazon there will still be enough deliveries to keep everyone's job.

Heighway61 · 13-11-2020 2:21pm

We are doing up the house at the moment and are buying a lot of stuff from Amazon. I mean a lot. The postman is annoyed genarally with the amount of Amazon stuff he has to deal with and I think annoyed with me too. First few times he was jokey about the amount I was ordering but no quips from him lately.

rob316 · 13-11-2020 2:23pm

_Brian wrote: »

Have had three packages now in last week delayed so far as Amazon offered refund.

These were all dispatched by amazon coming through the Merseyside depo but not arriving anywhere after they leave there. My daughter has another two that will be eligible for a refund tomorrow, they also seem to have disappeared after the Merseyside depo.

What’s the story with this. Is this just volume overload or what.

Am unsure what to do now, do I reorder, do I source elsewhere.

What are the chances these will turn up over next few weeks anyway ??

They'll turn up I got refunded for 3 and 2 and arrived today and yesterday.

Sheep Shagger · 13-11-2020 4:09pm

Heighway61 wrote: »

We are doing up the house at the moment and are buying a lot of stuff from Amazon. I mean a lot. The postman is annoyed genarally with the amount of Amazon stuff he has to deal with and I think annoyed with me too. First few times he was jokey about the amount I was ordering but no quips from him lately.

Not your problem- tell him to take it up with his boss if he doesn't like his job.

VG31 · 13-11-2020 5:28pm

Enrico Palazzo wrote: »

It looks that, if only Amazon maintain their growing commitment to the Irish market in spite of Brexit, Anpost are going to be gradually relieved by them from deliveries on the most profitable routes. Huge opportunity lost it I suppose. But hey, whenever I talk to Anpost employees they only seem frustrated having to handle Amazon parcels.

I've heard An Post employees in the sorting office complaining about Amazon parcels. I suppose unlike with couriers, losing their biggest customer will just mean less work rather than job losses.

_Brian · 13-11-2020 10:02pm

VG31 wrote: »

I've heard An Post employees in the sorting office complaining about Amazon parcels. I suppose unlike with couriers, losing their biggest customer will just mean less work rather than job losses.

I was talking to our postman abkut this last week, I was saying we have few more to come.

He’s delighted with the amazon business. He said they were talking of making larger routes and less postmen but the amazon business has saved them.

He’s a pragmatic individual, we live down a long lane, 400m off the road. I said to him before not to be bothering coming down if it’s just flyers. He said no, he’s glad to have them to deliver and they keep the show on the road.

He gets a bottle of whiskey and €50 at Christmas.

The Continental Op · 13-11-2020 10:10pm

_Brian wrote: »

I was talking to our postman abkut this last week, I was saying we have few more to come.

He’s delighted with the amazon business. He said they were talking of making larger routes and less postmen but the amazon business has saved them.

He’s a pragmatic individual, we live down a long lane, 400m off the road. I said to him before not to be bothering coming down if it’s just flyers. He said no, he’s glad to have them to deliver and they keep the show on the road.

He gets a bottle of whiskey and €50 at Christmas.

We aren't as generous the postman gets €20 at Christmas but he only has to deliver to the gate.

_Brian · 13-11-2020 10:15pm

The Continental Op wrote: »

We aren't as generous the postman gets €20 at Christmas but he only has to deliver to the gate.

Ahh he’s a great lad, good service. He will open the door and leave parcels on the hall table if we’re not about, text or ring me. . He will stand and chat for a while. .

Sheep Shagger · 15-11-2020 8:51pm

They're working long hours, got a delivery last night and just had another now....7.50pm on a Sunday night.

d51984 · 16-11-2020 12:20pm

Yea, got a package myself last night around 7. Have to say the 2 day prime ship is great especially if its been delivered by Amazon this end. I ordered ear pods Friday night and had them last night.

I know An post are ok delivering amazon stuff but you would never get a Sunday Delivery.

greasepalm · 16-11-2020 5:54pm

Ordered items on Saturday,notification on Sunday as posted and arrived today ahead of schedule as was expecting it Tuesday WOW.

Sheep Shagger · 16-11-2020 6:28pm

Ordered a book yesterday about 3pm, was delivered 1pm today.

Agent Avenger · 16-11-2020 7:33pm

They’ve just sent me another parcel with Asendia :eek: supposed to arrive on the 24th, we’ll see. My previous Asendia parcel was dispatched on the 6th and due today, no sign of it as expected, getting ridiculous now.

actuallylike · 16-11-2020 7:54pm

Hi,

I just got an email from An Post saying that customs will be applied (where appropriate) to UK deliveries as of January 1st. Will this affect Amazon deliveries? Is it worth it to change amazon.de instead (or another region)? I have amazon prime which gives me free deliveries from uk, not sure if that applies to other regions. Are other domains cheaper? More expensive? More or less selection? Or is the customs thing nothing to worry about re: amazon uk items

Thanks.

whiterebel · 16-11-2020 8:02pm

No one knows until there is an announcement about Brexit. Prime doesn't work on the other stores. Check the other sites for pricing or use Hagglezon.

Banana Republic 1 · 16-11-2020 8:04pm

whiterebel wrote: »

No one knows until there is an announcement about Brexit. Prime doesn't work on the other stores. Check the other sites for pricing or use Hagglezon.

I have noticed others on this forum saying amazon now have a distribution place in Ireland now is this true.

whiterebel · 16-11-2020 8:06pm

Yes in Rathcoole.

VG31 · 16-11-2020 8:10pm

actuallylike wrote: »

Hi,

I just got an email from An Post saying that customs will be applied (where appropriate) to UK deliveries as of January 1st. Will this affect Amazon deliveries? Is it worth it to change amazon.de instead (or another region)? I have amazon prime which gives me free deliveries from uk, not sure if that applies to other regions. Are other domains cheaper? More expensive? More or less selection? Or is the customs thing nothing to worry about re: amazon uk items

Thanks.

I buy off Amazon.de occasionally, mostly for German food items. They have a much better selection of brands like Lindt. I'm a prime member on Amazon.co.uk but there's no free delivery on Amazon.de (only for German and Austrian customers). Delivery is €7 minimum so it's really not economical for small orders. From an Irish point of view the selection is definitely worse. It's not much use for appliances/electrical items for obvious reasons. I find it more expensive for the most part.

No one really knows exactly what's going to happen at this point. I can't imagine that Amazon will be happy about the Irish revenue collapsing which would almost certainly happen in a no-deal Brexit situation, so presumably they will work something out. I just can't see most Irish customers switching to other European Amazon sites. They've started their own deliveries in Dublin so they're hardly going to write off the Irish market if order volumes plummet. If there does end up being import charges/VAT I'll most likely end up buying far less off Amazon.

VG31 · 16-11-2020 8:14pm

mgbgt1978 wrote: »

As for the OP's question. I usually find that certain items (mobile phones for example) are cheaper from Amazon.de than the UK......usually free delivery anyway, so no extra shipping costs.

There's no free delivery whatsoever on Amazon.de for non-German/Austrian customers. Except of course if private sellers happen to offer free delivery which is rare.

Amazon

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