Revolut Megathread.

thewheel2.0 · 30-06-2020 11:28AM

littlecopilot wrote: »

Anyone else's app slow as crap at the moment? Can't log into app and if I do it's sluggish as hell

Yeah, it's slow for me too with some requests just failing to execute.

Wonder are they having serious issues. I got a weird "Pending - Card Authorisation request" from a merchant called "Paypal* alsibeats". I have no idea what this transaction auth is so I froze my card, the app is struggling so much it took a few attempts to freeze my card.

Edit:
https://twitter.com/RevolutApp/status/1277913003833405442

Prospector1989 · 30-06-2020 11:39AM

thewheel2.0 wrote: »

Yeah, it's slow for me too with some requests just failing to execute.

Wonder are they having serious issues. I got a weird "Pending - Card Authorisation request" from a merchant called "Paypal* alsibeats". I have no idea what this transaction auth is so I froze my card, the app is struggling so much it took a few attempts to freeze my card.

Edit:
https://twitter.com/RevolutApp/status/1277913003833405442

Yeah, just had a transaction rejected in a shop. Tapped and chip and pin attempted. Had to use a different card. App very slow.

g6fdyotp5nj2l7 · 30-06-2020 01:27PM

It's a bit of a pain that you always need to carry another card just in case. It kind of defeats the purpose a bit. Would N26 be more reliable or would they have down time too.

EndaHonesty · 30-06-2020 01:45PM

thewheel2.0 wrote: »

Yeah, it's slow for me too with some requests just failing to execute.

Wonder are they having serious issues. I got a weird "Pending - Card Authorisation request" from a merchant called "Paypal* alsibeats". I have no idea what this transaction auth is so I froze my card, the app is struggling so much it took a few attempts to freeze my card.

Edit:
https://twitter.com/RevolutApp/status/1277913003833405442

I'm worried that this could become more common, now that they have trading in the app.

A volatile day in the markets could have the app inundated with people trying to trade, and cause problems for everyone...

30-06-2020 02:29PM

Joyce Rhythmic Stepmother wrote: »

It's a bit of a pain that you always need to carry another card just in case. It kind of defeats the purpose a bit. Would N26 be more reliable or would they have down time too.

I really don’t think there is much of an issue with downtime. As I’ve said earlier in the thread I use the card almost daily, pretty much all my spending goes through it and I’ve never had a failure.

Fabio · 30-06-2020 02:34PM

Gael23 wrote: »

Does this new FX charge mean there are now cheaper options?

Also interested in this.

Is it time to pay more attention to N26?

SleetAndSnow · 30-06-2020 03:01PM

My mum received her first revolut card this morning, different design then mine with the number on the back etc! However I noticed that in small writing on the back it says "debit" where as my own one says "prepaid" in small black writing. What would the actual difference with this be and is it significant at all?

timetogo1 · 30-06-2020 05:38PM

Joyce Rhythmic Stepmother wrote: »

It's a bit of a pain that you always need to carry another card just in case. It kind of defeats the purpose a bit. Would N26 be more reliable or would they have down time too.

I've a backup card setup with Google pay on my phone. So no need to carry an extra card if you're with a bank that supports it.

g6fdyotp5nj2l7 · 30-06-2020 08:31PM

timetogo1 wrote:

So no need to carry an extra card if you're with a bank that supports it.

I'm not unfortunately

Marlow · 30-06-2020 08:52PM

SleetAndSnow wrote: »

My mum received her first revolut card this morning, different design then mine with the number on the back etc! However I noticed that in small writing on the back it says "debit" where as my own one says "prepaid" in small black writing. What would the actual difference with this be and is it significant at all?

Revolut started out with Prepaid Credit cards. Then migrated to Prepaid Debit and since then pretty much just Debit.

There isn't a huge difference, with one minor thing: Revolut cards, that are coded as Credit cards can't be used in some places like the post office.

If the card is coded correctly for Ireland and is coded Debit, then it'll actually work there. Never used to work for me, but the last Mastercard I got issued by Revolut is coded for Ireland and is a Debit card and I've actually successfully used that in the post office.

/M

Gooey Looey · 30-06-2020 09:23PM

It's probably the wrong thread but there's probably people here with the knowledge to answer the question. i'm trying to buy from Currys.co.uk with Revolut and ship to parcel wizard but it's looking like they don't ship to parcel lockers

SleetAndSnow · 30-06-2020 09:26PM

Marlow wrote: »

Revolut started out with Prepaid Credit cards. Then migrated to Prepaid Debit and since then pretty much just Debit.

There isn't a huge difference, with one minor thing: Revolut cards, that are coded as Credit cards can't be used in some places like the post office.

If the card is coded correctly for Ireland and is coded Debit, then it'll actually work there. Never used to work for me, but the last Mastercard I got issued by Revolut is coded for Ireland and is a Debit card and I've actually successfully used that in the post office.

/M

Interesting! This is a visa one which says debit in small black writing on the back whereas mine does say prepaid. She will just use it for a few weeks and see. Wonder if ATMs etc still charge extra because its "prepaid" as some do when abroad etc. Thanks for the reply!

Sheep Shagger · 30-06-2020 10:07PM

Gooey Looey wrote: »

It's probably the wrong thread but there's probably people here with the knowledge to answer the question. i'm trying to buy from Currys.co.uk with Revolut and ship to parcel wizard but it's looking like they don't ship to parcel lockers

You might have better luck in the online shopping forum.

Marlow · 30-06-2020 10:25PM

SleetAndSnow wrote: »

Interesting! This is a visa one which says debit in small black writing on the back whereas mine does say prepaid. She will just use it for a few weeks and see. Wonder if ATMs etc still charge extra because its "prepaid" as some do when abroad etc. Thanks for the reply!

You can check what it's coded for on https://binlist.net/

/M

RoYoBo · 30-06-2020 11:14PM

Gooey Looey wrote: »

It's probably the wrong thread but there's probably people here with the knowledge to answer the question. i'm trying to buy from Currys.co.uk with Revolut and ship to parcel wizard but it's looking like they don't ship to parcel lockers

IME, UK/NI firms will not accept online orders unless the address for the card matches the delivery address. This seems to be especially so if the company has a branch in ROI.

If you have a usable NI address for at least the first order, you might be able to nominate a parcel wizard address for the next and following purchases, but it's not a definite.

Gooey Looey · 30-06-2020 11:16PM

RoYoBo wrote: »

IME, UK/NI firms will not accept online orders unless the address for the card matches the delivery address. This seems to be especially so if the company has a branch in ROI.

If you have a usable NI address for at least the first order, you might be able to nominate a parcel wizard address for the next and following purchases, but it's not a definite.

I managed to order on the Curry's ebay store using parcel wizard and PayPal using Revolut

RoYoBo · 30-06-2020 11:28PM

Gooey Looey wrote: »

I managed to order on the Curry's ebay store using parcel wizard and PayPal using Revolut

Yes, Paypal is a way around this - I assume you've ordered UK stuff to the Parcel Wizard address via Paypal/Ebay before? It's a good option, but the filtering of the payment can sometimes result in problems getting a refund.

I'm currently waiting on €500 to be refunded to my Revolut for a failed order to Argos UK via Paypal and it's a right nuisance being subject to 3 sets of T&Cs while the money is effectively gone from your Revolut account until everyone fulfils their waiting periods for same.

BKWDR · 01-07-2020 08:33AM

I linked my ulsterbank account last night out of curiousity.
Isnit only to get insights into budget is the only thing you can do?

JamesBond2010 · 01-07-2020 12:44PM

Gooey Looey wrote: »

I managed to order on the Curry's ebay store using parcel wizard and PayPal using Revolut

I used that before & it was a Disaster between cancelling .my order no ans emails & trying to get my money back.They are a shower of Scumbags & that's too good a word look @ their reviews

Mav11 · 02-07-2020 09:58AM

Anybody having issues with PTSB and Revolut?

Just went to transfer some funds from my PTSB current a/c to Revolut, asked by Revolut to verify my card. No problem, enter the details which then needs to be validated by a six digit code sent by sms to my phone from PTSB. Tried 4 times, PTSB are not sending the code. Tried other PTSB services for which an sms code is needed, code arrived instantaneously.

Anybody else experiencing this? Is it deliberate ploy by PTSB to prevent its customers using Revolut?

madmoe · 02-07-2020 12:54PM

Mav11 wrote: »

Anybody having issues with PTSB and Revolut?

Just went to transfer some funds from my PTSB current a/c to Revolut, asked by Revolut to verify my card. No problem, enter the details which then needs to be validated by a six digit code sent by sms to my phone from PTSB. Tried 4 times, PTSB are not sending the code. Tried other PTSB services for which an sms code is needed, code arrived instantaneously.

Anybody else experiencing this? Is it deliberate ploy by PTSB to prevent its customers using Revolut?

Are you with GoMo by any chance?

Mav11 · 02-07-2020 01:24PM

madmoe wrote: »

Are you with GoMo by any chance?

No, with VF. Eventually got it to go through and got the sms code about an hour ago. Just a bit suspicious

scarepanda · 02-07-2020 02:04PM

Ok, this is a very silly thing to ask, but is it possible in the new app to label each transaction?

I only updated my app last week and I wish I hadn't. I hate the new one. I'm not finding it very intuitive as to where things are and have also had issues confirming transactions.

Quackster · 02-07-2020 02:09PM

Mav11 wrote: »

No, with VF. Eventually got it to go through and got the sms code about an hour ago. Just a bit suspicious

Vodafone was having an issue with the receipt of some SMS earlier.

shanec1928 · 02-07-2020 02:16PM

adox wrote: »

Anyone else having trouble with Google Pay and topping up?

Twice in a row now I have tried to add money and its told me "something went wrong try again" which I have done(with the same message popping up again) but the money has been added twice.

Pretty annoying. I will remember in future not to "try again" as instructed and check the balance first.

Pretty flimsy.

bit late but i had issues with apple pay around the same time, said it failed three times then went and they had all went through which was a pain...

msmx5 · 02-07-2020 03:48PM

scarepanda wrote: »

Ok, this is a very silly thing to ask, but is it possible in the new app to label each transaction?.

Yes - if it is a main transaction / purchase - click on the transaction and just below where you have the option to attach a receipt there is an "Add note" option. Is this what you want?

No - if the transaction is a transfer or vault transaction. This is a real pain for me as I used it for most of my vault transactions. Support/Chat confirmed that the feature was removed/not implemented in the new version of the app for vaults. I suggest you get on to them in chat (like I have) and register it in the hope they will restore the functionality.

scarepanda · 02-07-2020 04:04PM

msmx5 wrote: »

Yes - if it is a main transaction / purchase - click on the transaction and just below where you have the option to attach a receipt there is an "Add note" option. Is this what you want?

No - if the transaction is a transfer or vault transaction. This is a real pain for me as I used it for most of my vault transactions. Support/Chat confirmed that the feature was removed/not implemented in the new version of the app for vaults. I suggest you get on to them in chat (like I have) and register it in the hope they will restore the functionality.

Well that's a right pain in the ass! I'll get onto them. I use the feature mainly for withdrawals from vaults, especially if I have a bill that is split between a few vaults. Can you add a description to a Rev to Rev transfer? I haven't had to do that yet, but i would often send my husband money from our misc vault that's on my account and it was so handy to be able to say what they transfer was for.

msmx5 · 02-07-2020 08:52PM

scarepanda wrote: »

Well that's a right pain in the ass! I'll get onto them. I use the feature mainly for withdrawals from vaults, especially if I have a bill that is split between a few vaults. Can you add a description to a Rev to Rev transfer? I haven't had to do that yet, but i would often send my husband money from our misc vault that's on my account and it was so handy to be able to say what they transfer was for.

Yes -confirming that you can still add a GIF and a comment to Rev to Rev transfer. Its just the vaults for me that is a pain. I use the vaults for many things and it IS important for me to be able to add notes to vault transactions.

bossdrum · 02-07-2020 10:56PM

Has anyone had to resend a copy of their passport again to Revolut? I got a notification to do so a last week even though I did it when I initially opened the account a few years ago.

Then today when went to do it I noticed my passport expired 2 weeks ago. Have they done this deliberately because they knew my passport has expired?
I really don't want have to get a new passport right now and once should have been enough to prove my ID.

F1ngers · 02-07-2020 11:04PM

bossdrum wrote: »

Has anyone had to resend a copy of their passport again to Revolut? I got a notification to do so a last week even though I did it when I initially opened the account a few years ago.

Then today when went to do it I noticed my passport expired 2 weeks ago. Have they done this deliberately because they knew my passport has expired?
I really don't want have to get a new passport right now and once should have been enough to prove my ID.

Ask them what they did with your data the last time you supplied it.
Tell them it's worrying that they lost it and it needs to be resubmitted.

Revolut Megathread.

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