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What is wrong with the site? (Please read updated post #1)

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Comments

  • #3482
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 79,277 New Home
    Mod ✭✭✭✭


    Funnily enough, if you're on the full site on your mobile (Android phone, Firefox browser) but do not select "desktop site", the search works and there are no 503 messages. Anywhere else, and it's 503 galore.


  • #3483
    Hotblack Desiato
    Registered Users, Registered Users 2, Paid Member Posts: 38,959 Hotblack Desiato
    ✭✭✭✭


    Can't even login on desktop. 503 error.

    I'm partial to your abracadabra,

    I'm raptured by the joy of it all.



  • #3484
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 Boards.ie: Mark
    Boards.ie Employee
    ✭✭✭✭✭


    Hi everyone, apologies for the disruption and inconvenience, but we are aware of some issues impacting search and login that are producing 503 errors.

    How can I? User's guide to some features on the new site



  • #3485
    y0ssar1an22
    Registered Users, Registered Users 2, Paid Member Posts: 19,884 y0ssar1an22
    ✭✭✭✭


    still showing:

    503
    Unfortunately the backend returned an error and could not fulfill this request. Please try again or return to the homepage.


  • #3486
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 62,014 Gremlinertia
    Mod ✭✭✭✭


    y0ssar1an22 wrote: »
    still showing:

    503
    Unfortunately the backend returned an error and could not fulfill this request. Please try again or return to the homepage.

    Same today.


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  • #3487
    Deebles McBeebles
    Registered Users, Registered Users 2 Posts: 5,968 Deebles McBeebles
    ✭✭✭


    Any solution to 503 error on log in yet folks? Asking for a friend who cleared her browser and has been unable to log in since.


  • #3488
    Coillte_Bhoy
    Registered Users, Registered Users 2 Posts: 7,957 Coillte_Bhoy
    ✭✭✭


    Still ongoing


  • #3489
    Harry Palmr
    Closed Accounts Posts: 40,059 Harry Palmr
    ✭✭✭✭


    Deebles McBeebles wrote: »
    Any solution to 503 error on log in yet folks? Asking for a friend who cleared her browser and has been unable to log in since.

    I'm another who can't log in.

    Eventually everyone is going to get locked out by cookies or because the software log in request gets triggered by a separate bug. Then boards dies. Or they fix it!


  • #3490
    Hotblack Desiato
    Registered Users, Registered Users 2, Paid Member Posts: 38,959 Hotblack Desiato
    ✭✭✭✭


    Yeah, can't log in on my PC because of the 503 error, luckily my laptop is still logged in. But when my browser updates I'm screwed if this isn't fixed.

    I'm partial to your abracadabra,

    I'm raptured by the joy of it all.



  • #3491
    antimatterx
    Registered Users, Registered Users 2, Paid Member Posts: 3,667 antimatterx
    ✭✭✭


    I'm getting 503 errors when doing the following

    1. General search (It works ok when selecting a forum)
    2. Searching within a thread/forum.
    3. Going to a profile(including my own) and viewing posts/threads by that user.
    Screenshot 2025-07-11 at 14.32.42.png

    Subscribe to keep boards.ie alive



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  • #3492
    JP Liz V1
    Registered Users, Registered Users 2 Posts: 92,394 JP Liz V1
    ✭✭✭✭


    I can't log in chrome, 503 error


  • #3493
    branie2
    Registered Users, Registered Users 2 Posts: 10,344 branie2
    ✭✭✭✭


    It's been going on for a few days now


  • #3494
    Rodney Bathgate
    Closed Accounts Posts: 3,440 Rodney Bathgate
    ✭✭✭


    branie2 wrote: »
    It's been going on for a few days now

    It’s been going on for a few months now. Search is ****ed.


  • #3495
    WhiteMemento9
    Registered Users, Registered Users 2 Posts: 1,575 WhiteMemento9
    ✭✭✭


    I can't log in on my computer at all. 503 Errors. Tried multiple browsers. On the phone which is working.


  • #3496
    Coillte_Bhoy
    Registered Users, Registered Users 2 Posts: 7,957 Coillte_Bhoy
    ✭✭✭


    Is anyone from boards even going to address this issue??


  • #3497
    branie2
    Registered Users, Registered Users 2 Posts: 10,344 branie2
    ✭✭✭✭


    Coillte_Bhoy wrote: »
    Is anyone from boards even going to address this issue??

    Hopefully someone is working on it


  • #3498
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 62,014 Gremlinertia
    Mod ✭✭✭✭


    Hopefully we'll hear something during office hours tomorrow..


  • #3499
    km79
    Registered Users, Registered Users 2 Posts: 48,532 km79
    ✭✭✭✭


    503 issue when searching etc
    But
    By far the most annoying issue is one that started around a month ago.
    I keep getting daily email notifications for any of my existing threads that i reply to. It seems to change subscription back to daily emails automatically. Really really annoying.

    I have just double checked now. All subscriptions including this one are set to no email notifications. Will update in morning if I get one at midnight.


  • #3500
    Homelander
    Registered Users, Registered Users 2 Posts: 4,953 Homelander
    ✭✭✭


    Haven't been able to log on on desktop for two days. Only works if you're already logged in.


  • #3501
    Dave_The_Sheep
    Registered Users, Registered Users 2 Posts: 7,530 Dave_The_Sheep
    ✭✭✭


    Third or fourth day that I can't log in on browser. My phone has stayed logged in, luckily.

    Is anyone capable going to look at this soon?


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  • #3502
    [Deleted User]
    Posts: 18,046 [Deleted User]
    ✭✭✭✭


    Yeah, same here. Logged in on mobile-only. Amateur hour stuff.


  • #3503
    ShineOn7
    Closed Accounts Posts: 4,550 ShineOn7
    ✭✭✭


    Deleted User wrote: »
    Amateur hour stuff.

    Completely. It's Ireland's busiest forum by far

    Reading between the lines:
    • I'm guessing all the latest surge of Covid forum traffic has used up all the site's RAM (is online RAM a thing?) or similar
    • To compensate this, and to stop the forum from falling over, search and mobile login had to be switched off


  • #3504
    Harry Palmr
    Closed Accounts Posts: 40,059 Harry Palmr
    ✭✭✭✭


    Three threads on this topic running on different forums, maybe they should be merged and pinned and given a banner link for a while.


  • #3505
    [Deleted User]
    Posts: 18,046 [Deleted User]
    ✭✭✭✭


    ShineOn7 wrote: »
    Completely. It's Ireland's busiest forum by far

    Reading between the lines:
    • I'm guessing all the latest surge of Covid forum traffic has used up all the site's RAM (is online RAM a thing?) or similar
    • To compensate this, and to stop the forum from falling over, search and mobile login had to be switched off

    Yeah, ram is huge when it comes to sites.

    I think it's their host. They're always talking about upgrades and stuff. I use DigitalOcean primarily for sites and never encounter anything like this.

    Never any actual updates it feels like either. It's like there's one IT guy who can't be arsed. I'd be up all night fixing a log in issue. It's absurd to leave it like this for multiple hours.


  • #3506
    ShineOn7
    Closed Accounts Posts: 4,550 ShineOn7
    ✭✭✭


    Deleted User wrote: »

    I think it's their host


    They use Black Knight hosting I think?


  • #3507
    [Deleted User]
    Posts: 18,046 [Deleted User]
    ✭✭✭✭


    ShineOn7 wrote: »
    They use Black Knight hosting I think?

    Thought it was digiweb or something. I don't know.


  • #3508
    Damien360
    Registered Users, Registered Users 2 Posts: 7,358 Damien360
    ✭✭✭


    looking across boards for threads and thanks, I would hazard a guess that site traffic has considerably fallen. Are there plans to fix the 503 errors ? I can log in via laptop only but all mobile connections fail with 503 on login. I know its the weekend, but the last major outage was also a weekend. Does anyone in IT get employed on a weekend ?


  • #3509
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 79,277 New Home
    Mod ✭✭✭✭


    HURRAY!! We can log back in and 503s fixed in the search!! \o/
    Thanks guys. :)


  • #3510
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 Boards.ie: Mark
    Boards.ie Employee
    ✭✭✭✭✭


    Morning all,

    Sorry for the disruption (and inconvenience over the last couple of days). Normal service should be resumed now!

    How can I? User's guide to some features on the new site



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  • #3511
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 Boards.ie: Mark
    Boards.ie Employee
    ✭✭✭✭✭


    km79 wrote: »
    503 issue when searching etc
    But
    By far the most annoying issue is one that started around a month ago.
    I keep getting daily email notifications for any of my existing threads that i reply to. It seems to change subscription back to daily emails automatically. Really really annoying.

    I have just double checked now. All subscriptions including this one are set to no email notifications. Will update in morning if I get one at midnight.

    Hi km79,

    Did you receive any unexpected and unwanted email notifications?

    How can I? User's guide to some features on the new site



This discussion has been closed.
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