Eir rural FTTH thread III

shanec1928 · 26-02-2020 08:48AM

jrochie wrote: »

It gets even better for us. Letters in the door from Vodafone to a few houses today, ADSL is through Vodafone, stating they are upgrading their services to fibre in our area and will be shutting down their dsl service in 4 weeks. Option is to switch to fibre or we will loss our service completely.

Not sure if Eir or Sky will still offer the service, guess I’ve a few calls to make!

Why would you want to stay on adsl if fibre is available?

cnocbui · 26-02-2020 11:48AM

shanec1928 wrote: »

Why would you want to stay on adsl if fibre is available?

It's cheaper?

There is only one DP between me and the DP at the end of the line on my road. No one up the road from me has availed of a connection. I have been meaning to do a survey down the road too as it's possible I am the only one to have a fibre connection. I can understand the farms not connecting, but there are three residential houses and one of them is/was a University lecturer, who I would have thought would be connected, though he is past the terminal DP and might be slightly too far, though I would say a 150m run might reach.

jrochie · 26-02-2020 06:20PM

shanec1928 wrote: »

Why would you want to stay on adsl if fibre is available?

See my previous posts, fibre rollout stopped 450m from my house, so while its technically in the area, it's not for us.

Airwire: MartinL · 28-02-2020 12:21AM

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

stamjoe · 28-02-2020 04:41PM

Anyone got the details I need to add to my fritzbox, pure supplied me a Technicolor so want to use my fritzbox. Cheers!

AirBiscuit · 02-03-2020 10:49PM

stamjoe wrote: »

Anyone got the details I need to add to my fritzbox, pure supplied me a Technicolor so want to use my fritzbox. Cheers!

Assuming Pure use a Username/Password PPPoE:

I would assume you'd need to log in to the technicolor, try and find the details from the router admin pages somewhere, then use those in this page on the fritzbox

EDIT: Thinking about it and getting PTSD from earlier this thread: there may be stuff to do with VLANs involved, which I'm both unqualified to talk about and unwilling to get into

shanec1928 · 05-03-2020 10:25AM

do vodafone still have the 1TB FUP on ftth?

Marlow · 05-03-2020 11:05AM

shanec1928 wrote: »

do vodafone still have the 1TB FUP on ftth?

They still have a FUP, but they now do not tell you the limit anymore. So who knows, where it kicks in.

/M

lfc200 · 06-03-2020 07:04AM

lfc200 wrote: »

Anyone any experience on how long after openeir complete ground works that the providers system updates to show fibre as being available?

Back story: In new estate, my street was the only one not connected for broadband, eircode was however showing as available for fibre.
Placed order, open eir out to install no dp in place. This happened 3 times, eventually got escalated up and given a target completion date of Feb 28th. Work was done last week, KN engineer came to our door and all the neighbours to let us know it was completed.
Been trying provider since, all they are saying is nothing has been updated on their end to show any improvement on target completion date..

My saga is continuing, I mentioned in another post that semi d house attached to mine is connected as well as others on the street. I've now gone past the "scheduled " completion date for ground works. Rang on Monday, provider spoke with open eir and they've now turned around and said that the builders on site need to do more work. I lost all patience with them at this point and insisted it got escalated, was asked to ring following day which I duly did.
Tuesday, provider was told by open eir that oh yes we can now see that the ground works have been completed and that they'd ring by Thursday with an install date. Low and behold no phone call by Thursday.

fmannix10 · 06-03-2020 01:23PM

Marlow wrote: »

They still have a FUP, but they now do not tell you the limit anymore. So who knows, where it kicks in.

/M

I asked Vodafone live chat and they are saying it is totally unlimited now. But like you say I'm sure that all providers including eir have a clause where they can deem your usage excessive and disconnect or charge etc. It does look like they removed the 1 TB cap which is good news.

Gonzo · 06-03-2020 01:25PM

I see the Eir 300 plan is removed from their website or at least I can't see it anymore for home users, it is still listed for business plans.

They appear to just offer 150 or 1000 plans for new home plans.

Marlow · 07-03-2020 03:42AM

fmannix10 wrote: »

I asked Vodafone live chat and they are saying it is totally unlimited now. But like you say I'm sure that all providers including eir have a clause where they can deem your usage excessive and disconnect or charge etc. It does look like they removed the 1 TB cap which is good news.

No. Westnet, Eir and Airwire are truely unlimited (unless you're an old customer with Eir). The other ones have a fair use policy limit in their terms and conditions.

For Vodafone, check here: https://n.vodafone.ie/terms/fixed.html --> Gigabit Broadband (which is all their FTTH products, even if you order 150 Mbit/s.)

Section 19.

"Fair Usage

Vodafone operates a fair usage policy (FUP). It is important to Vodafone that all eligible Vodafone customers are able to access our Services. Accordingly, we have devised a FUP which applies to all our Services. Vodafone may rely on this fair use policy where your usage of the Services is excessive or unreasonable as detailed in this paragraph. Vodafone has developed a threshold for the Services and the related tariffs by reference to average customer profiles and estimated customer usage of the Services (particularly the estimated volume and length of calls likely to be made and data used by end users) (the “Threshold”). If, at the absolute discretion of Vodafone, Vodafone is of the opinion that your usage of the Services materially exceeds the Threshold over any month, Vodafone may contact you to advise you that your usage exceeds its fair use policy. If the excessive usage continues to exceed the Threshold after receipt of a request to desist from or alter the nature of such usage, Vodafone reserves the right to charge you for the excessive element of your usage at your price plan’s standard rate or to suspend, at its absolute discretion, modify or restrict your use of the Service or to withdraw your access to the Services entirely. The General Terms and Conditions of the Vodafone Fixed Telecommunications and Broadband Service and the definitions therein shall apply. "

And as long as that's on their website in their terms and conditions, the lads (or lasses) on the phone told you porkies. I would ask for confirmation in WRITING before signing any contract.

I can also give you the link for Digiweb or the likes, if you want it

/M

dowling06 · 08-03-2020 11:48PM

Just wondering is there any provider that would assist in installing a FTTH connection that is approx 150 meters from the road? The OpenEir engineer actually approached my Dad when they were installing the line but he turned them away because he didnt know what they were talking about. On the dccae and rollout map all our neighbours houses are marked but ours isnt, I'm guessing because we are slightly further from the road. Anytime I speak with Eir sales they just tell me its not available.

We will be installing a duct to get a phone line in soon so hopefully we would get fibre sorted too. Attached is the pic of our house on the rollout map.

brianbruff · 10-03-2020 01:30PM

After 1 year with another provider I changed back to eir.

Back on 1Gbps speeds so turns out openEir network was not the problem after all.
Also faster pings (just talking 4ms here mind!) to most if not all locations of interest.

Lord help me if i ever need to call eir support however!
I know they won't compare to the excellent service i've had with my previous provider !

(first world problems)

brianbruff · 10-03-2020 02:56PM

Marlow wrote: »

It can literally be anything. Doesn't even have to be FTTH related. It could be NGN, FTTH, interconnect between exchanges, fibre for telephony (unlikely) or fibre for third parties.

They don't need to dig down more fibre between exchanges to increase capacity in reality. They can go from 10 to 40 to 100 to 400 Gbit/s just by changing the interface either end and/or adding multiplexers. It's a matter of line cards/network interfaces .. not fibre.

/M

turns out it's the eNet shannon to cork connection they are pulling

fmannix10 · 10-03-2020 04:56PM

brianbruff wrote: »

After 1 year with another provider I changed back to eir.

Back on 1Gbps speeds so turns out openEir network was not the problem after all.
Also faster pings (just talking 4ms here mind!) to most if not all locations of interest.

Lord help me if i ever need to call eir support however!
I know they won't compare to the excellent service i've had with my previous provider !

(first world problems)

I had the same experience as yourself. I switched to eir from another provider within cooloff period. It was a night and day difference but I never wanted to point fingers as it may have been something with my exchange or other variables such as routing and who the ISP uses for peering. Eir network is top quality despite the bad support.

Marlow · 11-03-2020 12:31AM

There are 2 ways to interconnect with OpenEIR. Directly at each exchange or using their bitstream network.

If the provider does not have direct bandwidth at each exchange and thus has to use bitstream, it can make a massive difference.

It's not really noticable for 150 or 300 Mbit/s connection, but with Gbit/s FTTH you're bound to be pushing the boundaries of what's possible atm.

Eir obviously still has a complete different tie into the OpenEIR network and it can make a difference there. But there's also a completely different price tag .. nevermind the support issues.

At the end of the day, it's a question of what you are looking for. If you are looking for headline speeds beyond of what most average users want .. then that's one approach.

/M

fmannix10 · 11-03-2020 12:54AM

Marlow wrote: »

There are 2 ways to interconnect with OpenEIR. Directly at each exchange or using their bitstream network.

If the provider does not have direct bandwidth at each exchange and thus has to use bitstream, it can make a massive difference.

It's not really noticable for 150 or 300 Mbit/s connection, but with Gbit/s FTTH you're bound to be pushing the boundaries of what's possible atm.

Eir obviously still has a complete different tie into the OpenEIR network and it can make a difference there. But there's also a completely different price tag .. nevermind the support issues.

At the end of the day, it's a question of what you are looking for. If you are looking for headline speeds beyond of what most average users want .. then that's one approach.

/M

Very Interesting. Is there any way to tell which method a particular provider uses or is it even different at each exchange?

Marlow · 11-03-2020 12:58AM

fmannix10 wrote: »

Very Interesting. Is there any way to tell which method a particular provider uses or is it even different at each exchange?

No. All of that is layer2. It's down to how much own infrastructure an ISP has in place across the country and how their approach to quality is.

It's easier to identify with SIRO, as the direct connect was the only option there originally. But also that has a changed a bit.

Even on Bitstream, there can be vast differences. Some providers have their interconnects distributed across the country. So they can .. to some extend .. mitigate bandwidth issues. For those who just pick up the traffic in Dublin, you're scewed, if there's an issue. And that has indeed happened.

Either way .. Gbit/s FTTH connections are not profitable to most ISPs, if they are utilised regularly to the max. So I wouldn't expect too much on an effort to sort issues that are only affecting some routes. They are like a .. "see what we can do" product.

/M

fmannix10 · 18-03-2020 09:22AM

Does anyone know how it works when you place an order for broadband on a premises that has the infrastructure installed (Fibre run in and ONT installed ) but the services are cancelled / not active. Is it placed as a new order or does one have to find the UAN for the previous services like you would for a provider transfer?

oscarBravo · 18-03-2020 10:30AM

fmannix10 wrote: »

Does anyone know how it works when you place an order for broadband on a premises that has the infrastructure installed (Fibre run in and ONT installed ) but the services are cancelled / not active. Is it placed as a new order or does one have to find the UAN for the previous services like you would for a provider transfer?

It's a new provide. It should go through as an in-situ order, not requiring an engineer visit, as long as the ONT is powered up and connected.

Truckermal · 18-03-2020 02:25PM

I am with Eir but I purchased a VOIP Handset to use as my landline. This phone has no charger any idea of how to get it working?

cnocbui · 18-03-2020 03:03PM

Truckermal wrote: »

I am with Eir but I purchased a VOIP Handset to use as my landline. This phone has no charger any idea of how to get it working?

Does it have removable batteries?

Truckermal · 18-03-2020 04:22PM

cnocbui wrote: »

Does it have removable batteries?

No actually started a new thread not to be clogging up this one.

babi-hrse · 18-03-2020 09:36PM

fmannix10 wrote: »

Does anyone know how it works when you place an order for broadband on a premises that has the infrastructure installed (Fibre run in and ONT installed ) but the services are cancelled / not active. Is it placed as a new order or does one have to find the UAN for the previous services like you would for a provider transfer?

It'll either go active providing you have the uan but more likely you'll end up getting an install. Someone will come to your house if that's the case and stick a new ont on and activate it.

tuxy · 18-03-2020 11:30PM

babi-hrse wrote: »

It'll either go active providing you have the uan but more likely you'll end up getting an install. Someone will come to your house if that's the case and stick a new ont on and activate it.

New ONT?
What a waste of everyones time.

medoc · 19-03-2020 11:57PM

What’s the latest on the 300 to 500mb speed upgrade?

Headshot · 20-03-2020 12:05AM

medoc wrote: »

What’s the latest on the 300 to 500mb speed upgrade?

Planned launch for the new FTTH 500 Mb Profile is the 27th April 2020

MBSnr · 20-03-2020 12:22AM

^^^
Is this only for new customers from the 27th Apr onwards or will they move those on the existing 300Mbps profile to the new 500Mbps?

oscarBravo · 20-03-2020 01:09AM

MBSnr wrote: »

^^^
Is this only for new customers from the 27th Apr onwards or will they move those on the existing 300Mbps profile to the new 500Mbps?

Up to each ISP.

Eir rural FTTH thread III

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