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GoMo FAQs

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Comments

  • #1442
    bonzodog2
    Registered Users, Registered Users 2 Posts: 6,350 ✭✭✭bonzodog2


    FWIW, I'm using a gomo sim in a usb modem connected to a router, no problems. Entered the SIM code, set the APN to blank, works away


  • #1443
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    bonzodog2 wrote: »
    FWIW, I'm using a gomo sim in a usb modem connected to a router, no problems. Entered the SIM code, set the APN to blank, works away

    I just put the sim into a Galaxy S7 and it worked within seconds. No settings entered.

    Flawless when connected to a mast that is not overly congested.


  • #1444
    Heighway61
    Registered Users, Registered Users 2 Posts: 1,978 ✭✭✭Heighway61


    Ordered SIM Tuesday. Set port date for a week later. When I got home at 5pm Wednesday the SIM had been delivered that morning. At 17.17 I logged in to my.gomo and changed the port date to Wednesday at 17.27 and at 17.27 it ported.

    Had to have a sit down after that.


  • #1445
    madmoe
    Registered Users, Registered Users 2 Posts: 4,409 ✭✭✭madmoe


    tuxy wrote: »
    This is what 9pm usually looks like at my house.

    I am connected to a mast that has a number of large housing estates near by.

    66f9195e7fbcf131fcb47f8627bc196c.png

    That's frustrating! I'm at the Red Cow Roundabout, massive housing estates close to me down Monastery road and my speeds would not be as bad but definitely not great either :-( I've a wireless router with a GoMo SIM in it and most of the time 1 or 2 bars is all that appears on it.

    Cheers,
    M


  • #1446
    PopTarts
    Registered Users, Registered Users 2 Posts: 2,273 ✭✭✭PopTarts


    Anyone know with data roaming if they also alert you to 80% usage of 10mb?

    I assume also if it auto connects to a network and you have 4G that you are connected to correct network they partner with?


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  • #1447
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,619 Mod ✭✭✭✭New Home


    AKAIK, they don't, but you can set a data limit on your phone.


  • #1448
    SPAWKER
    Registered Users, Registered Users 2 Posts: 808 ✭✭✭SPAWKER


    Account number and type of account with current provider.
    Yesterday 20:08
    Slippin Jimmy They just ask for general personal information. Card details when ordering the sim. Can't remember if they ask which network you are porting from.

    Thanks for your replys


  • #1449
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,619 Mod ✭✭✭✭New Home


    What are you asking exactly?


  • #1450
    tandcapply
    Registered Users, Registered Users 2 Posts: 397 ✭✭tandcapply


    Anyone knows if I can see out of bundle charges before the end of month bill?
    I've accidentally rang back a scam number from France (actually was expecting a call from mainland Europe) and now not sure how much will it cost me and rather not wait until end of January.


  • #1451
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,181 ✭✭✭DopeTech


    tandcapply wrote: »
    Anyone knows if I can see out of bundle charges before the end of month bill?
    I've accidentally rang back a scam number from France (actually was expecting a call from mainland Europe) and now not sure how much will it cost me and rather not wait until end of January.

    No way


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  • #1452
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    tandcapply wrote: »
    Anyone knows if I can see out of bundle charges before the end of month bill?
    I've accidentally rang back a scam number from France (actually was expecting a call from mainland Europe) and now not sure how much will it cost me and rather not wait until end of January.

    How do these scams work? Aren't you just charged at the standard rate of the county you call back. I thought it only worked with countries that have expensive call rates like the Cook Islands?
    France is €0.23 a minute.


  • #1453
    factnee
    Registered Users, Registered Users 2 Posts: 187 ✭✭factnee


    Does anyone get a missed call text notification from gomo? If I'm out of coverage and people ring, the call goes straight through to voicemail and I never get a text.


  • #1454
    twomonkeys
    Registered Users, Registered Users 2 Posts: 168 ✭✭twomonkeys


    factnee wrote: »
    Does anyone get a missed call text notification from gomo? If I'm out of coverage and people ring, the call goes straight through to voicemail and I never get a text.

    I think this feature is network dependant, I had it with Tesco mobile, but not with Gomo. It’s the only thing I dont like about Gomo, but I dont use my phone for work, so I can live with it for the price.


  • #1455
    noble00
    Registered Users, Registered Users 2 Posts: 273 ✭✭noble00


    It’s the same for me and also sometimes if I’m on my phone Just browsing , if someone tries to ring it will go straight to voicemail. The only way I know is if I check voicemails or the person wi ring again and say I was trying to get through to you , it’s really annoying


  • #1456
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,030 ✭✭✭Slippin Jimmy


    I get the voicemail icon on my phone. No text.


  • #1457
    shmeee
    Registered Users, Registered Users 2 Posts: 11,725 ✭✭✭✭shmeee


    tuxy wrote: »
    This is what 9pm usually looks like at my house.

    I am connected to a mast that has a number of large housing estates near by.

    66f9195e7fbcf131fcb47f8627bc196c.png

    Just in the parents house and checking broadband speeds. They are barely getting 5mbps download speed with Eir via dsl, for some reason they can't connect to a fibre cabinet which is about 100 yards from the house.

    And then I looked up my GoMo speed to see if a few Sims would work for them instead.

    Getting very decent speeds, medium sized town in Tipperary, over 57mbps download.


  • #1458
    shmeee
    Registered Users, Registered Users 2 Posts: 11,725 ✭✭✭✭shmeee


    tuxy wrote: »
    This is what 9pm usually looks like at my house.

    I am connected to a mast that has a number of large housing estates near by.

    66f9195e7fbcf131fcb47f8627bc196c.png

    Just in the parents house and checking broadband speeds. They are barely getting 5mbps download speed with Eir BroadBand via dsl, for some reason they can't connect to a fibre cabinet which is about 100 yards from the house. Pure joke, but anyway.

    And then I looked up my GoMo speed to see if a few Sims would work for them instead.

    Getting very decent speeds, medium sized town in Tipperary, over 57mbps download.


  • #1459
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,181 ✭✭✭DopeTech


    They text you when you have exceeded 80% of your monthly allowance but do they text you when you hit the 80gb too?


  • #1460
    chuky_r_law
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭chuky_r_law


    i forgot my PIN...what do i do now? :confused:


  • #1461
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,030 ✭✭✭Slippin Jimmy


    chuky_r_law wrote: »
    i forgot my PIN...what do i do now? :confused:

    Log into your account and you should see your PUK code. Should be under account details.


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  • #1462
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    PopTarts wrote: »
    Anyone know with data roaming if they also alert you to 80% usage of 10mb?

    I assume also if it auto connects to a network and you have 4G that you are connected to correct network they partner with?

    They don’t, but you’ll know as the speeds will slow right down for you.


  • #1463
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    I always get a missed call text ok, but never get a voicemail text, never got those with Eir either thou.


  • #1464
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin


    They don’t, but you’ll know as the speeds will slow right down for you.

    Not sure if they throttle over the roaming cap as they charge for excess over 10GB if the total usage (home & roaming) is less than 80GB

    From the price guide...
    Data allowances if available at the time of roaming can be used while roaming in the EEA subject to fair use limits where applicable. EU roaming fair use allowance is calculated in line with Regulation (EU) No 531/2012 (as amended) and Data wholesale roaming price caps. Where there domestic data allowance has not been fully consumed but the fair use allowance has been fully consumed, a surcharge rate of €5.54 per GB/€0.0054 per MB (based on Regulated rate of €4.50 per GB excl. VAT) will apply until the domestic allowance has been fully consumed. Standard domestic rates apply thereafter.

    If they make money on the roaming rate they probably won't throttle but maybe someone who has exceeded the roaming cap can confirm.


  • #1465
    micks_address
    Registered Users, Registered Users 2 Posts: 9,718 ✭✭✭micks_address


    Hi folks,
    I've two months left on my three contract. I have a gomo sim since beginning of Jan. Can I just initiate the porting process from the gomo side? I realise three will hit me for two months bills but I'm going to have to pay that either way.
    Thanks,
    Mick


  • #1466
    MicktheMan
    Registered Users, Registered Users 2 Posts: 2,978 ✭✭✭MicktheMan


    I'm off to Italy (Milan) next week and just wondering if anyone has been to Italy with GOMO and what their experience was. Thanks as always.


  • #1467
    BowWow
    Registered Users, Registered Users 2 Posts: 1,868 ✭✭✭BowWow


    MicktheMan wrote: »
    I'm off to Italy (Milan) next week and just wondering if anyone has been to Italy with GOMO and what their experience was. Thanks as always.

    https://www.boards.ie/vbulletin/showpost.php?p=111630683&postcount=3072


  • #1468
    B_ecke_r
    Registered Users, Registered Users 2 Posts: 491 ✭✭B_ecke_r


    signed herself and her Father up been ported roughly 2 - 3 weeks now and no issues so far. v happy with the value
    confirming the q I asked - no unlock code required when porting from eir mobile


  • #1469
    Higgsy
    Registered Users, Registered Users 2 Posts: 139 ✭✭Higgsy


    BowWow wrote: »
    https://www.boards.ie/vbulletin/showpost.php?p=111630683&postcount=3072


    With regards gomo and roaming. Gomo customer service has confirmed that gomo.ie charges customers to call back to Ireland when in another EU state, they regard this as being outside of the bundled package. When I read the pricing document before taking a subscription and if I read it now it does not clearly state this.


    If I look at their pricing documents online https://gomo.ie/pricing/ it states

    *You can use your any network calls & texts anywhere in the EU and they will be deducted from your allowances as they would at home.

    If you access the link https://gomo.ie/wp-content/uploads/mobile-pt12.2-5.pdf it states:

    Unlimited minutes and SMS allowances where applicable are subject to a fair usage allowance of 45,000 minutes and 10,000 SMS. Minutes and SMS apply to usage within the Republic of Ireland and EEA zone countries.

    When I read this, I take it that calling back to Ireland from another EU country is covered by your package. Has anyone else any experience of this? I live close to the NI border so this is a problem for me.


  • #1470
    Quackster
    Moderators, Regional South Moderators, Paid Member Posts: 6,148 Mod ✭✭✭✭Quackster


    Higgsy wrote: »
    With regards gomo and roaming. Gomo customer service has confirmed that gomo.ie charges customers to call back to Ireland when in another EU state, they regard this as being outside of the bundled package. When I read the pricing document before taking a subscription and if I read it now it does not clearly state this.

    ...

    When I read this, I take it that calling back to Ireland from another EU country is covered by your package. Has anyone else any experience of this? I live close to the NI border so this is a problem for me.

    Whomever you were talking to either misunderstood what you were asking or doesn't have a clue.

    When you are roaming in another EEA country, calls/texts back to Ireland, to other numbers in the country you are roaming in and to any other EEA country are all covered by your allowance as per the law.


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  • #1471
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Yup the rep was wrong Higgsy, what they describe would be completely illegal under EU/EEA law.


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