Eir rural FTTH thread

My 'My Eir' account is still banjaxed since I had problems with my account last year, tech support has no idea whats wrong, nothing loads for me, bills, usage etc.
The guy mentioned maybe re-registering it, does anyone know what happens if you remove your account from the My Eir Site?

Allison Puny Appetite wrote: »

I think that is the box you can see wrapped with blue rope towards the base of the pole. If I remember correctly KeRbDoG posted a picture previously where it appeared the box had fallen off the pole.

They since came back and mounted it correctly - turns out electrical tape isn't structural

Gonzo wrote: »

Airwire seem to be now offering their service on OpenEir's FTTH lines. I am hoping that this can be ordered from anywhere in Ireland on Eir's network?

Last time I looked they were just selling for Siro.

Nah ... it's always been both networks. OpenEIR just didn't have Airwire listed on http://fibrerollout.ie/rollout-map/where-to-buy/ for ages and the products page wasn't very clear. Well, OpenEIR since November anyhow.

/M

fritzelly wrote: »

But some nasty additional charges. What do they mean non Airwire service charge?

Have a look in the small print of other providers and see, what they hide there

If your dog chews up your ONT, you drop an open can of coke on it or you ring the provider, get an engineer out, because you were too daft to push the button to turn on the wifi on your router, then you deserve to be charged

/M

fritzelly wrote: »

Probably, don't know anyone else charging to port your number tho and moving provider when there's already a line in...?

Gonna be fun in 12-18 months time when everyone's contracts are starting to be up for renewal

Well, most of the other providers don't give an option of a 6 or 12 months contract. You'd have to compare like for like.

And porting an existing number is probably a charge, that many providers just eat up.

But as for contracts being up for renewal. That's happening right now with Eirs price hikes. It's actually really interesting for the FTTH lines put in, that Eir forked out what .. 300-500 EUR (270+vat installation and up to 200 EUR towards leaving your provider). I can't see them making a profit on any customer they loose at all.

Anyone, that got the letter with the price increase can basically just leave. No penalty. Hence various providers have put incentives on their website.

/M

So I got FTTH installed today. Unfortunately I was away from home when the install was done so I could not test the speed myself after the install. I opted for the 150mb service. I just ran 3 tests in a row using the Speed Test app on my phone and am only getting 50mb. Does it take eir a bit of time to increase the speed or is something up?

fritzelly wrote: »

There's your problem right there

Really, I've gotten over 140mbps before using the same app beside certain 4g+ masts. I'll try the laptop and an ethernet cable now

fritzelly wrote: »

Enough posts flying around about the wifi on the eir router and even at that speed eir wouldn't consider it a problem

Balls, must get a new router so. I'd seen some chatter about the routers but didn't pay much attention.

Allison Puny Appetite wrote: »

Don't automatically blame the router. Was the test done on 2.4 or 5Ghz, are there other WiFi networks nearby that could be on the same frequency? There is a lot to investigate before you go spending more money.

2.4Ghz, no other networks nearby

Allison Puny Appetite wrote: »

What phone is it?

One Plus 3T

Vegeta wrote: »

So I just checked with an iPad Pro and it's doing close to the 150 and 30. So my phone is the problem I guess

Not necessarily the phone but any speed tests on it are not a reliable indication of your real download speed
3T should easily be able to get more than that but as mentioned above - the router, other interference/factors etc

Vegeta wrote: »

Really, I've gotten over 140mbps before using the same app beside certain 4g+ masts. I'll try the laptop and an ethernet cable now

a) the Eir router is the worst c*** ever manufactured. Vodafone uses it too. I've got one here, that has never been turned on and serves only as a door stop.

b) you getting 140 Mbit/s of 4G is an entire different radio (in your cellphone), than your wireless card (in your cellphone). You can't take that as a comparison.

It doesn't matter, if your phone is able to produce enough data to run a 140 Mbit/s speedtest when the limiting factor is a crap wifi connection. To then compare it to a test on 4G is like saying: I'm wondering, why my car isn't as fast in reverse, as it can go forward ? ..... different gears, man.

Having said all that: Speedtests to test the line should ALWAYS be done with a computer wired to the router with a cable. Introducing other culprits is never going to give you any usable result.

/M

Think I understand that...maybe

I just want to check something with you guys. On the attached picture you can see my house (and garage 🤷*♂️) with the envelope and the blue icon for FTTH. This is currently showing as Winter 2018.

However, literally across the road there is the icon for a fibre cabinet which is now dark green and showing as fibre services in the roll out phase.

Now there currently isn’t any broadband services from this exchange at all, so the introduction of FTTC would still be a dramatic improvement.

But am I correct in saying that given my properties proximity to the fibre cabinet there’s no chance I’ll be getting FTTH?