Issues with technical thread

Liffey4A · 16-10-2017 7:42am #1

Anyone else having issues viewing the last page of the Ophelia Technical thread?
When I click the 236 page it load the 235 page.

I've reset Chrome and cleared data etc (Android) and no joy

P.lane78 · 16-10-2017 7:44am

Yep same here

Rikand · 16-10-2017 7:44am

I think its because posts are being moved from technical to discussion, the last page is just a ghost page. It will fill again when more technical posts are made

pp_me · 16-10-2017 7:44am

Liffey4A wrote: »

Anyone else having issues viewing the last page of the Ophelia Technical thread?
When I click the 236 page it load the 235 page.

I've reset Chrome and cleared data etc (Android) and no joy

Issues on my end too

DOCARCH · 16-10-2017 7:44am

Possibly because a lot of off topic posts are moved from time to time so the length of the thread shortens periodically.

OldMrBrennan83 · 16-10-2017 7:44am

This post has been deleted.

Liffey4A · 16-10-2017 7:47am

Working now I think. Pity they don't have an app!

Liffey4A · 16-10-2017 7:50am

No still messed up!

_Brian · 16-10-2017 7:52am

Liffey4A wrote: »

Working now I think. Pity they don't have an app!

Boards.ie ??
They do and it’s crap

ch750536 · 16-10-2017 7:53am

Same, broke here. Cant access or post

stevek93 · 16-10-2017 7:59am

Same here for me

lucernarian · 16-10-2017 8:01am

You can still post (if it's something technical or discussion around met observations and whatnot

)

The poor mods are having to move threads at a ferocious rate and they're filling up the other thread with those. Sadly the Boards.ie website database is better at handling new posts than deleted ones.

Lumi · 16-10-2017 8:02am

We're all having issues at the moment. It may be due to the volume of off topic posts that are being moved from the technical analysis thread.
Refresh the page and try again

I've flagged it with the office

jasper100 · 16-10-2017 8:03am

It's the wind. Keeps blowing posts back a few pages.

ABC101 · 16-10-2017 8:05am

its happening with this thread too, must be something wrong with the website.

flaneur · 16-10-2017 8:07am

Liffey4A wrote: »

Anyone else having issues viewing the last page of the Ophelia Technical thread?
When I click the 236 page it load the 235 page.

I've reset Chrome and cleared data etc (Android) and no joy

It’s something that happens on boards on busy threads.
Not your browser. Seeing same with chrome and safari and all versions of the site. Possibly a lot of views / refreshes simultaneously.

MJohnston · 16-10-2017 9:08am

Its gotten worse for me, now when I click on the Technical thread, it’s bringing me to the General Discussion thread :’(

mirrorwall14 · 16-10-2017 9:09am

MJohnston wrote: »

Its gotten worse for me, now when I click on the Technical thread, it’s bringing me to the General Discussion thread :’(

I'm getting that intermittently too. Was very very confused. Plus I think its contributing to why posters who know the story is re different threads, posting in the wrong place

flaneur · 16-10-2017 9:22am

Suggestion:

Could you make the text on the technical and non technical thread look different?
It's not immediately obvious which is which if you're reading on a small device.

Lumi · 16-10-2017 9:32am

flaneur wrote: »

Suggestion:

Could you make the text on the technical and non technical thread look different?
It's not immediately obvious which is which if you're reading on a small device.

Excellent Suggestion!
Done

JCX BXC · 16-10-2017 9:39am

Can I ask why the Level 3 warnings have been removed from both?

MJohnston · 16-10-2017 9:40am

JCX BXC wrote: »

Can I ask why the Level 3 warnings have been removed from both?

It’s still on the general discussion thread title.

MJohnston · 16-10-2017 9:46am

Mods: seems like whenever the last post on the technical thread is moved, that thread redirects to wherever it was moved to, and it can’t be accessed. This is on the touch site anyway. Once someone posts something new I can access again.

murpho999 · 16-10-2017 9:49am

Do people know they can increase the number of posts per page in their control panel. It's on page 60 for me.

JCX BXC · 16-10-2017 9:54am

MJohnston wrote: »

It’s still on the general discussion thread title.

Ah it is, however that itself is coming up as "moved to weather" (what?) So isn't showing the full title.

MJohnston · 16-10-2017 9:54am

murpho999 wrote: »

Do people know they can increase the number of posts per page in their control panel. It's on page 60 for me.

Yeah, same. Always get confused when someone refers to a page number instead of a post number!

MJohnston · 16-10-2017 9:55am

JCX BXC wrote: »

Ah it is, however that itself is coming up as "moved to weather" (what?) So isn't showing the full title.

It’s showing on desktop, I don’t think Level warnings show up on the touch site though, so maybe thats the problem? And yeah, I’m seeing that odd “Moved to Weather” message too

Boards.ie: Mark · 16-10-2017 10:58am

Hi all,

Because the Weather threads are being hammered with new posts at the moment (and over the last couple of days) there may be a lag in new posts appearing. We're also going to try to flush out the system so hopefully that will improve performance. Sorry for any inconvenience.

Lumi · 16-10-2017 10:59am

Cheers Mark - much appreciated!

d'Oracle · 16-10-2017 4:14pm

Havent been able to see anything in the Technical thread for 20min

MJohnston · 16-10-2017 4:27pm

d'Oracle wrote: »

Havent been able to see anything in the Technical thread for 20min

Boards is just buggered in general. They didn't bring enough hamsters in for the serverwheels.

Liffey4A · 16-10-2017 5:11pm

If there's interest we could setup a Band.us group for technical discussion over the coming months.
It's a free app where you can have threaded discussions and assign moderators etc.
It's well fit to handle the load as it is used by some other big groups.
I can't add any weather related technical knowledge but if others did it could work well

It's unfortunate that we weren't able to discuss the model as the storm unfolded, same will probably happen with next weather event ðŸ˜’

Elmer Blooker · 16-10-2017 5:25pm

murpho999 wrote: »

Do people know they can increase the number of posts per page in their control panel. It's on page 60 for me.

Stuck on page 170 for me?

Liffey4A · 16-10-2017 5:25pm

190 for me all day

mirrorwall14 · 16-10-2017 5:26pm

It’s getting stuck on every page for me. I know boards has issues over 10k posts in a thread and even though we haven’t hit that could new threads be created, would it help?

d'Oracle · 16-10-2017 5:27pm

Liffey4A wrote: »

If there's interest we could setup a Band.us group for technical discussion over the coming months.
It's a free app where you can have threaded discussions and assign moderators etc.
It's well fit to handle the load as it is used by some other big groups.
I can't add any weather related technical knowledge but if others did it could work well

It's unfortunate that we weren't able to discuss the model as the storm unfolded, same will probably happen with next weather event &#55357;&#56850;

I feel like this is a new problem. During the snows in 2012 this place was hopping but there werent these problems.

MJohnston · 16-10-2017 5:30pm

There's obviously something corrupted in the database with all the moved posts - the Technical thread thinks there are more posts in it than actually still are (because they got moved out), and so the page count is basing itself on that incorrect number of posts. If you're unable to get to a last page in a thread, it probably doesn't exist for that reason.

Liffey4A · 16-10-2017 5:32pm

Here's a group setup anyways. You can change profile name, pic etc.

Liffey4A invites you to the [Weather Watch Ireland] group on BAND, the app used to efficiently manage groups and communities. Your group is waiting for you!
http://band.us/n/ada2v4Q6e1p1Q
(You can also search with the group name)

Boards.ie: Mark · 16-10-2017 5:32pm

Hi folks, can you try clearing your cache or try alternative browsers and/or devices please? As you can imagine, the servers and database have been taking a battering today with so many active users.

Liffey4A · 16-10-2017 5:33pm

Boards.ie: Mark wrote: »

Hi folks, can you try clearing your cache or try alternative browsers and/or devices please? As you can imagine, the servers and database have been taking a battering today with so many active users.

Tried cache plus a different device, still the same

d'Oracle · 16-10-2017 5:33pm

MJohnston wrote: »

There's obviously something corrupted in the database with all the moved posts - the Technical thread thinks there are more posts in it than actually still are (because they got moved out), and so the page count is basing itself on that incorrect number of posts. If you're unable to get to a last page in a thread, it probably doesn't exist for that reason.

I think in retrospect it might have been an idea to make the two thread titles look less similar.
I guess hindsight is 50/50.
Maybe a Mark 2 thread is in order.

MJohnston · 16-10-2017 5:35pm

d'Oracle wrote: »

I think in retrospect it might have been an idea to make the two thread titles look less similar.
I guess hindsight is 50/50.
Maybe a Mark 2 thread is in order.

I think the problem is that the Weather thread became hugely popular before an After Hours thread popped up, so it became the thread. Next event, someone setup an AH thread first

d'Oracle · 16-10-2017 5:51pm

Boards.ie: Mark wrote: »

Hi folks, can you try clearing your cache or try alternative browsers and/or devices please? As you can imagine, the servers and database have been taking a battering today with so many active users.

Its not a client side issue.
Requests to subsequent pages are getting 302 redirects to the page you are on.
Consistent behavior across browsers, and generally redirects aren't cached.

d'Oracle · 16-10-2017 5:53pm

MJohnston wrote: »

I think the problem is that the Weather thread became hugely popular before an After Hours thread popped up, so it became the thread. Next event, someone setup an AH thread first

But the much busier "Moan about Leo", "Ah sure its nothing", "When is it hitting Dublin" thread was more available and busier.

sdanseo · 16-10-2017 5:56pm

>2,500 users on the weather forum and there were >15,000 users on boards.ie today at one point. I've never seen more than 8,000.

The site is under huge pressure I'd say.

Boards.ie: Ronan · 16-10-2017 6:00pm

Hi Guys,

Just to give ye a wee bit of an explanation as to why there are issues with some threads today. Forgive me if this gets a bit technical but we've been receiving far more traffic than normal today. Traffic so far peaked at about 18k users online around lunch time whereas a normal day we'd have 4-5k online at any one time. That volume of traffic has caused some issues for our servers, chiefly a delay in how rapidly our db slaves replicate from their master. Normal operation would have that delay at zero, however given the volumes of traffic we've been getting some of the slaves have been lagging at around 500-600 seconds. The result of this delay is that depending on what slave is queried and the position of that slave in the replication process we can get a disparity between the total number of posts in a thread and the actual posts returned by a slave.

Unfortunately the more popular a thread is the more pronounced this issue becomes, but we've been working all day to limit the amount of lag the slaves experience. Hopefully once traffic contracts back to more normal levels we'll be able to get the slaves back in sync and the problem should rectify itself.

Ronan

Liffey4A · 17-10-2017 10:54am

Thanks for the explanation Ronan.
Any plans afoot to prevent this happening during the next big peak in site traffic?
The weather forum is a great resource to have, would be nice to have it working during a big weather event.
Its surprising how much we actually rely on boards for our weather forecasts.
Thanks to all who tried to resolve the issue yesterday BTW.

joujoujou · 21-10-2017 8:44pm

Problem still exists.

Irish Steve · 21-10-2017 10:00pm

There are several threads that are giving issues for some reason, I've posted a heads up message for the support team

Boards.ie: Mark · 23-10-2017 3:12pm

We are looking into this, but can't see why it's causing problems. If you're getting phantom notifications, could you try unfollowing and refollowing the thread? The database and logs look clear to us

Irish Steve · 23-10-2017 4:13pm

Boards.ie: Mark wrote: »

We are looking into this, but can't see why it's causing problems. If you're getting phantom notifications, could you try unfollowing and refollowing the thread? The database and logs look clear to us

For what it's worth, I don't have specific threads followed, I have the whole forum followed, so unfollowing the thread isn't an option that's offered as such.

I am wondering if this is a strange caching issue related to cloudflare, rather than the boards farm, nothing to base that on other than the fact that it seems to be happening when there's more activity, rather than when things are quiet.

Issues with technical thread

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