Eir rural FTTH thread

oscarBravo · 03-08-2017 10:56PM

Gonzo wrote: »

In our area it was KNN who did the ducting, clearing and wiring from pole to pole but it was OpenEir who installed the splice boxes.

Yeah, I think that's par for the course.

madfella65 · 03-08-2017 11:38PM

Hoping someone might have some info - the usual splice 'bracket' has appeared on the pole right outside my gate.
No sign of an actual fibre splice being fitted to it, anyone else in a similar situation? Cable wrapped around the bracket too! Just no actual box fitted to it!
Missed the KN guy a month ago while he was working at the pole. 😫

rob808 · 03-08-2017 11:42PM

Gonzo wrote: »

In our area it was KNN who did the ducting, clearing and wiring from pole to pole but it was OpenEir who installed the splice boxes.

knn still have do my house still wanting on them and my area down for for October little faith in them God help us if there doing NBP rollout.

Johnboy1951 · 04-08-2017 12:02AM

rob808 wrote: »

knn still have do my house still wanting on them and my area down for for October little faith in them God help us if there doing NBP rollout.

What's your God got to do with it?
You expect her to roll out fibre for you?
:rolleyes:

pegasus1 · 04-08-2017 12:50AM

Johnboy1951 wrote: »

What's your God got to do with it?
You expect her to roll out fibre for you?
:rolleyes:

God a female?..ah come on now..lol

Pangea · 04-08-2017 08:13AM

Kn arrived outside my house yesterday and fixed an ug duct issue which delayed my install for three months, now that it's done I should be OK for install.

I read many comments on here a few months ago about WiFi issues with the new router, did anyone find a solution?

oscarBravo · 04-08-2017 09:12AM

madfella65 wrote: »

Hoping someone might have some info - the usual splice 'bracket' has appeared on the pole right outside my gate.
No sign of an actual fibre splice being fitted to it, anyone else in a similar situation? Cable wrapped around the bracket too! Just no actual box fitted to it!
Missed the KN guy a month ago while he was working at the pole. 😫

Yup, that's the sequence of events. Pole replacement, followed by fibre runs with loose coils left hanging, followed by brackets for splice boxes that the fibre is coiled around, followed by splice boxes, then live.

The timeframes seem to be completely non-deterministic. A friend of mine has had a completed splice box outside his front door for six months or more with no sign of live services.

Gwynston · 04-08-2017 10:30AM

Just to add to the experience database here:

OpenEir and Eir checkers were saying my area of Claregalway was finally live last week, so rang up Eir on 29th-Jul to order. Gave me an install date of 4th-Aug.

Then they rang me on 31st-Jul to say it wasn't actually live on my road until 2nd-Aug and would ring me then with a new aoppointment. They didn't, so I rang them and it seems I'm now scheduled to be installed 9th-Aug. And today I got a text confirming that.

Fingers crossed, it actually happens next week!

long_b · 04-08-2017 10:56AM

Another data point.

In laws in Tara Hill, Wexford. Signed up with rep, got letter for installation date.

Got a call saying nowhere near live yet. Will be weeks yet

garroff · 04-08-2017 11:29AM

Me thinks ....the penny is dropping all over the place.

ACLFC7 · 04-08-2017 11:51AM

long_b wrote: »

Another data point.

In laws in Tara Hill, Wexford. Signed up with rep, got letter for installation date.

Got a call saying nowhere near live yet. Will be weeks yet

Is that on the Gorey exchange? The map says that won't be live until Autumn 2017. Another case of misinformed Eir representatives.

Johnboy1951 · 04-08-2017 11:52AM

Of course we are going to read mostly about problems on this thread, so it is difficult to determine if the problems are widespread or not.

There is no doubt there are problems but what %?
I dunno but it is beginning to seem like the problems are plentiful

frozenfrozen · 04-08-2017 12:18PM

!!!! woohoo

Gonzo · 04-08-2017 12:24PM

Pangea wrote: »

Kn arrived outside my house yesterday and fixed an ug duct issue which delayed my install for three months, now that it's done I should be OK for install. I read many comments on here a few months ago about WiFi issues with the new router, did anyone find a solution?

the problem is mainly with mobile devices on the wifi rather than fixed devices like game consoles, laptops and smart tv's. The problem also depends on what version of Android is being run. e.g. the latest version of Android presents no issues with the F2000 but older versions do. I think Apple mobile devices work fine with the F2000 also.

The fix involves downloading an app from the Google Play store called DNSet, which changes the DNS on the mobile device your using and then the problems with the F2000 go away.

Pangea · 04-08-2017 01:34PM

Gonzo wrote: »

the problem is mainly with mobile devices on the wifi rather than fixed devices like game consoles, laptops and smart tv's. The problem also depends on what version of Android is being run. e.g. the latest version of Android presents no issues with the F2000 but older versions do. I think Apple mobile devices work fine with the F2000 also.

The fix involves downloading an app from the Google Play store called DNSet, which changes the DNS on the mobile device your using and then the problems with the F2000 go away.

Brillant, thanks for the tips.

BandMember · 04-08-2017 03:14PM

Gonzo wrote: »

The problem also depends on what version of Android is being run. e.g. the latest version of Android presents no issues with the F2000 but older versions do.

Interesting.... Would that effect devices running older versions of android, even if they were connected with an ethernet cable?

John mac · 04-08-2017 06:29PM

BandMember wrote: »

Interesting.... Would that effect devices running older versions of android, even if they were connected with an ethernet cable?

shouldnt if they are connected via ethernet ,
as they wouldn't be using wifi .

BandMember · 04-08-2017 06:35PM

John mac wrote: »

shouldnt if they are connected via ethernet ,
as they wouldn't be using wifi .

Cheers, but I what meant was (or was wondering) if it's an issue that the router is incompatible/has issues with the older versions of android, if you get my drift?

KOR101 · 04-08-2017 07:13PM

Johnboy1951 wrote: »

Of course we are going to read mostly about problems on this thread, so it is difficult to determine if the problems are widespread or not.

There is no doubt there are problems but what %?
I dunno but it is beginning to seem like the problems are plentiful

You kept shooting me down before on this. But, the reason I wanted to know the number of actual connections, was to try and get a handle on the extent that the numbers are off. Say by inferring that the take-up rate must be at least 20%. Helmet on now.......:)

frozenfrozen · 04-08-2017 08:00PM

I can't wait till august 10th to see what the story is since I now have a splice box on the pole

Johnboy1951 · 04-08-2017 08:28PM

KOR101 wrote: »

You kept shooting me down before on this. But, the reason I wanted to know the number of actual connections, was to try and get a handle on the extent that the numbers are off. Say by inferring that the take-up rate must be at least 20%. Helmet on now.......:)

I don't shoot!

I pointed out that the number of actual connections was irrelevant, and further it is probably commercially sensitive information.

That number has no bearing at all on how many premises are passed and ready for connection. That is the number that is the subject of the agreement.

If that is shooting, in your view, then consider yourself shot yet again.

RoYoBo · 04-08-2017 08:42PM

Maybe the question needs to be re-phrased (or maybe it's just semantics) but the terms 'premises passed' or 'areas live' appear to be somewhat uninformative, if not downright disingenuous.

Perhaps a better way of putting it is what is the percentage of premises in a so-called live area that are actually capable of being connected?

Or, how many people whose orders have been taken, on foot of being told their premises are live, are still waiting after X amount of time?

rob808 · 04-08-2017 09:53PM

Johnboy1951 wrote: »

I don't shoot!

I pointed out that the number of actual connections was irrelevant, and further it is probably commercially sensitive information.

That number has no bearing at all on how many premises are passed and ready for connection. That is the number that is the subject of the agreement.

If that is shooting, in your view, then consider yourself shot yet again.

it seem with that agreement they can screw anybody over and leave who ever they don't want back on NBP with just a little fine.

Johnboy1951 · 04-08-2017 10:20PM

RoYoBo wrote: »

Maybe the question needs to be re-phrased (or maybe it's just semantics) but the terms 'premises passed' or 'areas live' appear to be somewhat uninformative, if not downright disingenuous.

Perhaps a better way of putting it is what is the percentage of premises in a so-called live area that are actually capable of being connected?

Or, how many people whose orders have been taken, on foot of being told their premises are live, are still waiting after X amount of time?

IIRC, 'premises passed' is clearly defined, as is the time period for connections made after order received.
I might be mistaken as I have not read the agreement since it was first published.

So the oversight from the department should take all those into account.

We are dependant on the department to do their job properly!

rob808 wrote: »

it seem with that agreement they can screw anybody over and leave who ever they don't want back on NBP with just a little fine.

I really don't know about that "little fine". I am aware an amount has been reported on the forum, but such info has not been confirmed.

We need to bear in mind that the department has taken the responsibility for ensuring this commercial roll out complies with the agreement, and we should be prepared to hold the department to account if something is not right.
eir are a commercial organisation and we should expect nothing from them that is not prompted by their own agenda ....... unless forced by the department.

IMO, it is pointless ranting against eir ..... they are doing what any commercial organisation will do.
The department and minister are the ones who we need to be prepared to hold to account for this 300k roll out.

captainpugwash · 06-08-2017 03:00PM

Can anyone please tell me the size of the fibre cable entering the home? I read somewhere on this thread 8mm flat twin but am seeing what appears to be single round on some exterior install pics.Can someone give me a definitive answer?? Getting close to FFTH install in Headford now and need to do some prep work.

snowstreams · 06-08-2017 03:43PM

This is the cables outside my house. They are two very small wires. 8mm seems about right.

snowstreams · 06-08-2017 04:28PM

I think those two small wires came through the duct within a reinforced cable. I remember seeing the kn guys stripping the cable at the outside box. Then they fed the small wires into the house as in these pictures.

vintagevrs · 06-08-2017 04:35PM

That first picture is almost identical to where our box on the house is and where the cable needs to get to. I'm hoping to fish something through the cavity and they can then use it to pull the fibre..

captainpugwash · 06-08-2017 05:49PM

Thank you "Snowstreams" very useful pics.Fibre coils on poles awaiting boxes.Not holding my breath yet, but after 12 yrs of dial-up/NBP 3G/ three 4G, just to know it will happen is brilliant.

RoYoBo · 06-08-2017 06:34PM

snowstreams wrote: »

This is the cables outside my house. They are two very small wires. 8mm seems about right.

Please excuse my ignorance, but is that the electricity meter box outside the house - I'm assuming it is? Ours looks like that, but I'm wondering how the installers got the fibre in there? I also assume that it's then coming back out and through the house wall, as shown? Or is that the other way round?

Our telephone line comes in under the gable of our bungalow - nowhere near the meter box. Maybe our house is just older or something? As I said before, not a baldy notion how this stuff happens on the ground.

Eir rural FTTH thread

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