Eir rural FTTH thread

garroff · 06-07-2017 03:31PM

Saw on website last night that my road was live and "Extreme Fibre" was available......rang 1901 today and got exact day this month when I can have a connection. They wanted to take a preorder but having read some horror stories I did not preorder and will wait till I see splitters etc on pole outside houses in locality.

Jpmarn · 06-07-2017 06:53PM

For ah,sure well ware on your new house. Why can't OpenEir make this rollout to 300,001 passes? Some exchange areas that are fully completed are over quota by up to 20 or 30 premises.

superloopy · 06-07-2017 06:54PM

I'm in the headford exchange (Kerry) area and still can't get FTTH. Even though it was on the first 100,000, first half of 2017 blah blah blah etc forever. Out of boredom I fired off an email to fibrepower@openeir.ie this morning. I know that a handful of houses near the exchange are connected to FTTH and I have fibre that was run in March passing my house I just don't have any splitters or activity since.

Wasn't holding out any hope for a quick response but I got a reply back 4 hours later. They told me I will be connected in October. Openeir appear to have all the information if you know this super specific email address.

Anyway, I can stop looking at Eir(com) sites for any concrete information as I'm now fully sure it's a marketing black hole of disinformation and ignorance.

Not even sure I want FTTH if it means dealing with Eir(com). They are so hard to deal with.

From my reading of the rollout near me killarney exchange got serious attention and as I'm on the edge of the headford exchange it isn't seen as a priority. Which is a pity. All those missed dates and deadlines. My 3.5 down and 0.20 up from sky will have to suffice for now.

Johnboy1951 · 06-07-2017 06:59PM

Jpmarn wrote: »

For ah,sure well ware on your new house. Why can't OpenEir make this rollout to 300,001 passes? Some exchange areas that are fully completed are over quota by up to 20 or 30 premises.

They could ....... and they intend to, when they get subsidised by the NBP.

The Cush · 06-07-2017 10:35PM

Jpmarn wrote: »

It involves a sizeable rural national school with a church and a couple of houses nearby. It is up a cul de sac approximately 300 m long. According to the rollout map the fibre was only due to hit a couple of houses at the butt of the road but not up to the school. Actually the fibre cable is going up there with a splice just outside the school. I don't think the school has yet taken a connection as this area has very recently become live. Ah, sure you should be able to take a connection from the fibre when there is a splice box outside. Is your area live. It should show on the fibrerollout.ie map. Just to note I think that school and the couple of houses around it. is in the amber zone in NBP maps.

What does the eircode for those properties in the amber area indicate?
Have any of those amber area properties been connected?
Does the NBP map concur with the fibrerollout map?

If the fibre has been extended beyond the yellow lines indicated on the map and amber area properties connected it'll be the first time we've come across this. Could the map be in error?

In any case ah,sure has got his reply from open-eir, as posted above, and won't be included.

Johnboy1951 · 06-07-2017 10:39PM

There is a 'special effort' being made to connect schools, or at least make connections available, so possibly this fibre run is for this purpose?

rob808 · 06-07-2017 11:05PM

The Cush wrote: »

What does the eircode for those properties in the amber area indicate?
Have any of those amber area properties been connected?
Does the NBP map concur with the fibrerollout map?

If the fibre has been extended beyond the yellow lines indicated on the map and amber area properties connected it'll be the first time we've come across this. Could the map be in error?

In any case ah,sure has got his reply from open-eir, as posted above, and won't be included.

They could be part of 575 eir add because it 300,575 eir has to pass by end of 2018.

George Sunsnow · 07-07-2017 08:47AM

My farm is in a blue area on the map
My eir code says I'm covered by a commercial operator
But I won't get ftth until the government scheme starts

Reason ? The blue on the map. Over me comes from a cabinet 2kms away at the other side of the farm,the back end
To get it here via that source you'd need about 40 poles

My landline comes in the front gate
Fibre on those poles stops about 2 Kim's up the road

Is my house falsely counted as one fibre passes or will pass via Eir?
How many more that we don't know about are in this predicament?

Gwynston · 07-07-2017 09:48AM

Gwynston wrote: »

Claregalway exchange area: Yesterday I saw OpenEir engineers working on the cabinet at the Loughgeorge junction at the top of our road (or rather they were down a large hatch in the ground next to it). Might they have been finishing connection for the fibre and splice boxes already fitted by KN to the poles down our road?

Saw more of the same this morning, so stopped to have a chat to the Open Eir engineer - a very helpful guy.

He confirmed that he was indeed just connecting up the fibre lines that meet at that point with the common line that comes from the centre of Claregalway. He said he'd be finished Monday and confirmed that if the poles down my road from there are all wired and with splice boxes, his work is the last stage for going live! :cool:

He warned me about the mandatory 28-day wait period before Open Eir can start installs, but said to look out for salesmen calling down our road during that period.

So it looks like I'm on the final stretch with a real end in sight!

JabbaHutt · 07-07-2017 10:30AM

I seem to be in the very same situation as ah sure.

Two friendly eir sales reps called to the door a couple of weeks back and signed me up for FTTH - as with all the neighbours.

I had ordered a normal phone line in Sept 2016 - took until last week of June 2017 for the required new pole on my site to be installed after 6 separate KN engineers had been sent out to install a phone line and reported back that a pole was needed. I cancelled it after the reps called and the latest KN engineer who was out agreed with me that it would be a waste of time to install it as FTTH was clearly ready to be rolled out, black boxes on top of the pole that he would have brought my copper phone line from. Eir subsequently called me to confirm the eircode I'd given to the FTTH sales reps and when I did, they informed me that I wasn't in fact eligible and apologised for the reps error in calling to my house!

A lengthy and frustrating conversation followed, fair play to the person in the call centre who really maintained their composure when trying to help me understand why I could get a copper phone line but not a FTTH line even though both would be coming to my site from the same pole! They advised I contact openeir for a better explanation, so I called the customer service number on the openeir website. They advised I should contact eir again and that eir shouldn't have told me to call them, as they're not allowed to talk to customers.

Only reading this thread did the situation finally seem to make sense! Well, I use the term loosely enough: I'm surrounded on all sides by 6 other houses that are green on the rollout map - several of which have ordered FTTH - it went live yesterday. My newly built house doesn't appear on the map at all, nor the NBP map neither.

What really grinds my gears though is that about half a mile up the road on the map, there are 2 green house icons in empty fields (corresponding to blue dots on the NBP map) and a further one on a house that started construction after my house was finished, and that still isn't finished! I wonder does anyone have any idea how non-existent houses/premises could have come to be included on the rollout and my already-existent house wasn't?

I've sent an email to the address on the fibre rollout website, no reply for two days now.

Apologies for the lengthy post - long time follower, first time poster! Thanks so much for all the freely offered advice and knowledge on here, really invaluable and far quicker that several hours on the phone to eir!

rob808 · 07-07-2017 12:19PM

Knn are back on my road finishing off my fibre route hopefully I see splicer boxes soon.

RoYoBo · 07-07-2017 12:21PM

rob808 wrote: »

Knn are back on my road finishing off my fibre route hopefully I see splicer boxes soon.

Have you placed an order for FTTH yet? No splice boxes on our route yet, but Eir says it will be live on the 19th July. I'm assuming from info on this thread that that's not actually possible?

rob808 · 07-07-2017 12:53PM

RoYoBo wrote: »

Have you placed an order for FTTH yet? No splice boxes on our route yet, but Eir says it will be live on the 19th July. I'm assuming from info on this thread that that's not actually possible?

There none at moment there putting fibre on poles at moment.

garroff · 07-07-2017 01:00PM

when is best time to order,,,,,,,should I wait till splitter is on pole or when website says its live?

rob808 · 07-07-2017 01:02PM

garroff wrote: »

when is best time to order,,,,,,,should I wait till splitter is on pole or when website says its live?

yea I would say wait

BorneTobyWilde · 07-07-2017 01:14PM

What is best CAT cable to use in home for FTTH ? And how do you add the plugs on the end of the cable ? Is that easy to run, and easy to all the plug to the cable ? Is CAT7 the right cable ?

ED E · 07-07-2017 01:20PM

BorneTobyWilde wrote: »

What is best CAT cable to use in home for FTTH ? And how do you add the plugs on the end of the cable ? Is that easy to run, and easy to all the plug to the cable ?

5E is plenty for home use as the runs are so short. If 6 is very close in price you may as well upgrade to it but either is fine.

Terminating it is called "crimping" and you need a specific tool. If using wall plates then theres a second tool. Its not hard, do a few practice crimps on cut offs before you start properly to get the knack of having all cores properly secured.

The Cush · 07-07-2017 02:40PM

JabbaHutt wrote: »

My newly built house doesn't appear on the map at all, nor the NBP map neither.

What really grinds my gears though is that about half a mile up the road on the map, there are 2 green house icons in empty fields (corresponding to blue dots on the NBP map) and a further one on a house that started construction after my house was finished, and that still isn't finished! I wonder does anyone have any idea how non-existent houses/premises could have come to be included on the rollout and my already-existent house wasn't?

As with the previous poster in the same situation, your eircode probably didn't exist when they were compiling the 300k list and they aren't adding new builds. As for the non-existent properties I assume these locations had eircodes for planned builds prior to the rollout list being compiled?

JabbaHutt · 07-07-2017 05:37PM

The Cush wrote: »

As with the previous poster in the same situation, your eircode probably didn't exist when they were compiling the 300k list and they aren't adding new builds. As for the non-existent properties I assume these locations had eircodes for planned builds prior to the rollout list being compiled?

Possibly the case alright. My planning was granted in October 2014 and broke ground June 2015. When would that list have been compiled?

The Cush · 07-07-2017 07:20PM

JabbaHutt wrote: »

Possibly the case alright. My planning was granted in October 2014 and broke ground June 2015. When would that list have been compiled?

I guess the question is when was the eircode assigned to the house.

One further question, you said in your first post an extra pole was required to get the telephone line to your house, how far is your house from the original existing pole, on the road/site boundary? Further than 50m?

One of the criteria for inclusion on the 300k FTTH rollout appeared to be the distance your house is from an existing pole on the site boundary (the NTP), beyond 50m could mean the house wasn't included in the plan and extra infrastructure such as a pole would add more cost to the FTTH installation.

pegasus1 · 07-07-2017 09:09PM

Jpmarn wrote: »

For ah,sure well ware on your new house. Why can't OpenEir make this rollout to 300,001 passes? Some exchange areas that are fully completed are over quota by up to 20 or 30 premises.

Possibly due to an oversight by Eir of counting two houses as one..aka terraced houses and one icon missing..like in our estate on fibrerollout map a few houses are skipped, but in the gov. map they are not...also to add that a farm has a good few habitable houses and they are all counted..

Ruggerhead · 07-07-2017 09:51PM

I checked the eir website and told my area can get speeds up to 1000 Mbps. Since I am not on a blue house on the fibrerollout.ie map I rang eir. They told me that it will be available at my house in 4-6 weeks. I told them I'm not on their map as being covered by a commercial provider and they assured me that the information was correct and that there engineers are finishing their work. Now I saw KN about 5 weeks ago putting up new poles and one of there techs said the fibre cable was running down the whole road past my house. I'm confused their map said no to my house and the NBP map confirms this. Yet all signs seem to be that I'm getting FTTH soon enough. Has anyone else not been on the map and are getting are got FTTH?

The Cush · 07-07-2017 10:31PM

Ruggerhead wrote: »

I checked the eir website and told my area can get speeds up to 1000 Mbps. Since I am not on a blue house on the fibrerollout.ie map I rang eir. They told me that it will be available at my house in 4-6 weeks.

People are being told allsorts, wait 'til it goes live and see what happens.

What is open-eir's fibrerollout site saying for your eircode?

Ruggerhead · 07-07-2017 11:24PM

Eir code said 8 Mbps. I told eir this but they told me they checked my phone number and account number and said that FTTH is coming to my home. Seeing is believing though...

JabbaHutt · 08-07-2017 01:37AM

The Cush wrote: »

I guess the question is when was the eircode assigned to the house.

One further question, you said in your first post an extra pole was required to get the telephone line to your house, how far is your house from the original existing pole, on the road/site boundary? Further than 50m?

One of the criteria for inclusion on the 300k FTTH rollout appeared to be the distance your house is from an existing pole on the site boundary (the NTP), beyond 50m could mean the house wasn't included in the plan and extra infrastructure such as a pole would add more cost to the FTTH installation.

Good question on when the eircode was assigned - I got it in the post maybe late Jan or Feb 2017, but I know it had been in existence for some time before that - I could see an assigned eircode for my site throughout 2016 on his eircode website.

The 50m business could be an issue - although, again, KN engineers on site were satisfied with the distance, in or around 50m.

Jpmarn · 08-07-2017 08:45AM

Johnboy1951 wrote: »

There is a 'special effort' being made to connect schools, or at least make connections available, so possibly this fibre run is for this purpose?

That school I was talking in my previous posts on the last page. To answer The Cush queries I found the Eircode for this school and according to http://www.dccae.gov.ie/ it is in the amber area illegible for NBP. This school is very near ftth fibre lines. It would be a pity if it would miss by 200 to 300 m away. But there are 2 more schools in my exchange area to miss on the ftth by a long way both being a Kilometre or more away from the nearest ftth illegible premises. At least I have another school on my road well included in the 300k rollout and I'm hoping it will be connected along with my house when it reopens after the summer holidays.

pegasus1 · 08-07-2017 01:16PM

ED E wrote: »

5E is plenty for home use as the runs are so short. If 6 is very close in price you may as well upgrade to it but either is fine.

Terminating it is called "crimping" and you need a specific tool. If using wall plates then theres a second tool. Its not hard, do a few practice crimps on cut offs before you start properly to get the knack of having all cores properly secured.

With RJ45 socket wall plates.. there are two different types.. one that you use a 110 punch tool for and the other one you have listed which is the krone tool for..
If one has never connected cat5 before, have a lot of spare length of cat5e/6 on both ends as you will have to do it possibly a few times.
With the RJ45 connectors make sure you push the cores in the right order and right into the connector before crimping..also strip the cat53/6 only the correct amount and untwisted the cores the correct length..

ED E · 08-07-2017 02:23PM

A cheap 5$ cable tester can also be good. It wont tell you much, but will highlight any unconnected wires or an earth if you snag the cable with a screw etc.

vintagevrs · 08-07-2017 02:23PM

I wouldn't bother with wall plates. I did when we built and they are never used. If you have a few places where you know you need a fixed connection just run the cable to there and terminate it with an rj45.

tsue921i8wljb3 · 08-07-2017 02:27PM

Just buy pre made ethernet cables. Otherwise he'll probably be back here in a few weeks wondering why his 1Gb link is operating at 10Mb.

Eir rural FTTH thread

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