Raspberry Pi 3 foundation development board $24.49 and free shipping from arrow.com

Suckit · 19-05-2017 01:26PM

I think UPS are saying that the shipping was €26.19 + €15 handling = €41.19 + VAT €3.45 = €46.64

But i chose Fedex and it was definitely "$0.00 - International Priority".

Hopefully DDP will mean i will get it redelivered without any charges.

Edit*********

I just received and email from UPS

Hi Suckit,
I reduced the VAT based on your attached paperwork. Amount due upon delivery is €5.25. I have notified the driver and Dublin center, when driver has the time he will return today otherwise he will be definitely back on Monday.

Best regards,
Michel

I have thanked him for looking into it and asked if he could explain why there is a €5.25 charge.

19-05-2017 01:31PM

Up to you whether you want to pay it and just be done with it. Still a good price at €28.

Revenue don't collect VAT liabilities under €6 so personally I think they're pulling a fast one.

http://www.revenue.ie/en/customs/leaflets/pn1882.html

3
C. Consignments of Negligible Value

Consignments not exceeding an intrinsic value of €150 may be imported from outside the EU without payment of Customs Duty. Intrinsic value is the value of the goods alone and does not include insurance and freight). Consignments not exceeding a total customs value of €22 may be imported without payment of VAT. (Customs value is the value of the goods plus insurance and freight (which includes postage costs (CIF value). However, there is no relief (from Customs Duty, Excise Duty, other duties or VAT) under this negligible value provision for importations of tobacco, tobacco products, alcohol products, perfumes or toilet waters irrespective of their value.

VAT liability amounting to less than or equal to €6 will not be collected. No similar rule applies in the case of Customs Duty or Excise Duty.

Suckit · 19-05-2017 01:35PM

...And i just received a reply

Hi Suckit,
We based the VAT on 24.49USD because payment invoice you supplied is in dollars. With the monthly currency convertor supplied by customs the declared value in euro would be then €22.83.
Dollar rate to the Euro is 1.0725. You are not eligible for VAT free as goods and transport should be valued up to an total of €22.00 anything over will be charged with 23% VAT.

Michel

I will probably pay it, but stings a little. Still works out cheaper than many places i have seen it, but i do not think i should be getting charged anything.

Edit
@teotwawki, thanks for that, i just forwarded it to him asking who was collecting it, UPS or Revenue, and that it was considered negligible.

Hopefully he will agree.

Suckit · 19-05-2017 02:01PM

I received another reply:

We are collecting the charge as the VAT is already paid by UPS upon your behalf. Customs won’t release a shipment unless the required VAT and duties are paid upfront.
You only can pay customs direct yourself with an standing order so they are able to debit your account every time you import goods and have the liability to VAT.

I mentioned that there should not be any charges to pay according to that subsection, as they are considered negligible when they are below €6.

Has anybody else had theirs delivered yet?

19-05-2017 02:12PM

Suckit wrote: »

We are collecting the charge as the VAT is already paid by UPS upon your behalf.

What I would be wondering in this situation is: what VAT did they pay on your behalf? €3.45 ? The original charge of €26.19 ?

If they couldn't even tell you their charges correctly originally I don't know how they can claim they have already paid the correct value on your behalf. If they made a balls up and paid when they shouldn't then it's their problem, not yours.

It's up to you what you want to do. You could fight it and end up in a worse position.

Suckit · 19-05-2017 02:37PM

In for a penny...
I have emailed him without trying to sound like i am being argumentative, and asked if he could confirm what was paid on my behalf, and possibly a breakdown of the pricing for me.
I did not mention that i am assuming the €26.19 was UPS shipping, the €15 handling charges, but i did say that i thought the original vat charge was €3.45.
So it is confusing as to why now it would be higher.
I also asked if he could send me some sort of invoice or link from the revenue confirming what they have paid on my behalf.

I could take it up with revenue myself if it is possible.

Suckit · 19-05-2017 02:41PM

Does this mean that i am paying for somebody elses mistake?

Yes you are right but the customs rule is when duty is under €10 it will not be taken, this rule also applies for VAT but only when the original entry is less than €10. When an entry have to be amended due to incorrect declaration value or shipping details’ the rule doesn’t apply then and you will only be compensated for the difference.

19-05-2017 02:57PM

I don't know honestly. I don't even know who they claiming made a mistake. Are they saying that Arrow put the wrong value on the parcel? I guess you won't know if that's true until you see it.

Even at the pre-discount value of $34.99 the VAT only comes to €7.50.

Where did they get the original massively inflated charge?

The whole thing is dodge.

scamalert · 19-05-2017 03:08PM

It does seem that whatever way it works package was passed to UPS and they are basically chancing on this, i thought that if there is vat due,you get slip to email revenue with your invoice and they work out amount your due.Since shipping companies dont take responsibility to pay for parcel if there are any expenses to be paid.And given as mentioned that seller paid all expenses it should went past customs without any issues, nor charges attached.

Suckit · 19-05-2017 04:20PM

I just read this. There may not have even been anything in the box!! :eek:
https://www.reddit.com/r/raspberry_pi/comments/6c2uzd/rant_arrow_free_rpi3_promotion/

Edit: as many others already said, apparently it comes in a second box another time. I must have understood costumer support wrong. I am terribly sorry for this thread.
As most of you know there was a "buy above $20 and get a free raspberry pi 3" deal recently. It was my first time buying there.
I clicked the claim button and the website told me that the free raspberry pi has been claimed and that an email will be sent. After not receiving a mail, I've asked in the current reddit thread and the nice arrow worker told me to contact live support, since it seemed strange. After checking with them I got told that, since it was in my order history, everything is fine.
Today I got the package (really fast shipping, considering I live in Europe) and I did not receive a raspberry pi in it.
There is no real purpose of this thread, I am just really disappointed, since I was looking forward to it and ranting about it makes me feel better. Thank you.
edit: yes I have talked to support obviously before posting

19-05-2017 04:24PM

That's a different deal which ran the previous day.

scamalert · 19-05-2017 05:56PM

yeah guy is saying buy over 20$ get free pi which isnt this promotion 30% off.

Suckit · 19-05-2017 06:51PM

Oh, i did not see that.
I guess i will find out on Monday what the cost is.

Suckit · 20-05-2017 02:11PM

I received a reply from UPS yesterday before i had to go out.

Hi Suckit,
My apologies I have to retract my statement. I just got back from Customs office in Dublin Airport and they issued a full refund. Driver should be delivering without any VAT payment. Your invoice is cancelled.

VAT calculation happened as follow:
Goods arrived with a value of 34.99 USD under incoterm ‘EX Works’ meaning the transport cost are not to be disclosed in senders but in importers declaration. (EX Works is the same as FOB) So when customs entry have to submitted we make a declaration of the value + transport as if it was paid by you in Ireland. The regular transport cost between US and Ireland based on weight of up to 1.5 kilo is €81.25 (no discount). This will be added to value of goods and 23% VAT will be taken from our TAN account.
VAT calculation in Ireland (only) is as per customs rules to be based on the totals of transport, cost of item and insurance. Where transport is included in the overall costs or the transport is free, the incoterm should read CIF or DAP.

I have attached the declaration, electronically, provided by sender and circled the incoterm as it was left. This should be DAP or CIF at all times in future shipments and keep the value under the 35USD and no VAT will be taken. Does the value mount higher and you have an company VAT no. let the sender know as they will leave it on the declaration and VAT will not be taken up to a value of €254.

.

I replied today thanking him, and apologised if i gave him a headache yesterday, as it was not my intention

Edit.
Here is the attachment that he included

http://imgur.com/a/UfuMn

20-05-2017 02:33PM

That's good to hear. You might forward the details to Arrow in case it means anything to them. I would have thought they know how to fill out the declarations etc because they are a very large company. Perhaps not.

If you are looking for a case, Gearbest have the official one for €4.24 shipped.
http://www.gearbest.com/raspberry-pi/pp_391810.html

It will take a few weeks to come but quite a bit cheaper than ordering from the UK.

Suckit · 20-05-2017 02:59PM

Thanks, but even if it was free i would not get it from them.

There are some on Amazon - https://www.amazon.co.uk/dp/B00MQWQT0A/

scamalert · 20-05-2017 03:49PM

thx Suckit for giving details on shipment issue, wonder should i have printed invoice to show driver in case it happens to me, since seems value on parcel is original price and imagine this could be bound to repeat.

RossieMan · 20-05-2017 04:05PM

No point I'd say. Driver would have very little to do with the charges, don't think they could remove them either.

22-05-2017 09:00AM

Mine came via Fedex and with no charges. The invoice says $34.99 and nothing about the discounted price of €22 so I think there's the potential for getting wrongly stung

Suckit · 22-05-2017 11:02AM

Deleted User wrote: »

Mine came via Fedex and with no charges. The invoice says $34.99 and nothing about the discounted price of €22 so I think there's the potential for getting wrongly stung

IIRC Fedex send out a request for any extra charges, up to two weeks later.
I do not know how UPS ended up handling mine.
If Fedex do think you owe them charges, you may not know for a few weeks, it might be worth ringing them to check. You can ignore the letters, but fedex pass on their debt, and you may end up on a creditors list.

22-05-2017 11:49AM

Suckit wrote: »

IIRC Fedex send out a request for any extra charges, up to two weeks later.
I do not know how UPS ended up handling mine.
If Fedex do think you owe them charges, you may not know for a few weeks, it might be worth ringing them to check. You can ignore the letters, but fedex pass on their debt, and you may end up on a creditors list.

Ah, i'll cross that bridge if it comes, not going ringing them now. I have all the invoices etc so I won't be paying regardless. Just a bit annoyed that Arrow put the wrong value on the parcel. I actually have a chat transcript where they told me the discounted value would be on the invoice.

RossieMan · 22-05-2017 11:58AM

The proper value will be on the invoice. Just not on the parcel.

22-05-2017 12:11PM

RossieMan wrote: »

The proper value will be on the invoice. Just not on the parcel.

Yes, the emailed invoice says €22.32.
The parcel has a 'commercial invoice' stuck to it which shows $34.99.

Suckit · 22-05-2017 12:19PM

I wonder is there a legal reason that they may have to declare it's original value on the commercial invoice?
Arrow are very much aware of it.
People in Germany and France apparently got hit with tax too, and headache trying to answer them all as the proper invoice was sent via email and not on the outside of the package.
(I just got off chat with them).

22-05-2017 01:28PM

Suckit wrote: »

I wonder is there a legal reason that they may have to declare it's original value on the commercial invoice?
Arrow are very much aware of it.
People in Germany and France apparently got hit with tax too, and headache trying to answer them all as the proper invoice was sent via email and not on the outside of the package.
(I just got off chat with them).

Yeah, I see a large thread here where people have been hit with high charges.

In Germany they are not supposed to collect VAT liabilities under €5 and at their 19% rate this should be under.

https://www.mydealz.de/deals/raspberry-pi-3-zum-bestpreis-von-2232eur-arrow-1000873

scamalert · 22-05-2017 02:46PM

what i dont get it as mentioned even if price is over 30$ vat shoulnt be more then 6.50e ,yet seems couriers in this case are exploiting this which goes against arrow site where it clearly says free shipping given they would be paying them fixed price thus all should be inclusive in the first place

Trump pic in that link

Phibsboro · 23-05-2017 12:22PM

Suckit wrote: »

Thanks, but even if it was free i would not get it from them.

There are some on Amazon - https://www.amazon.co.uk/dp/B00MQWQT0A/

I imagine there is some history involved there, but just for any passers-by I would say Gearbest is prolly the best Chinese option for Ireland right now. They have introduced a shipping option for Ireland called Priority Line that is usually fairly cheap (under $5, but seems to vary) and the delivery is normally within a couple of weeks. So if you are put off by the usual couple of months wait for Chinese stuff then it is worth a look. In this case (no pun intended!), Amazon will prolly be around the same price and would be quicker again (assuming they are actually shipping from UK and not drop shipping from China).

Suckit · 23-05-2017 01:10PM

Gearbest is the worst company possible.
Just because you have had no issue with them, please do not praise them on the back of my negative post.
They are known for abusing the Chinese law (No copyright, no trademarks etc.) so that "Xiaomi" products for example, are probably not from the Xiaomi factory that you and i believe it to be.
Also, you are correct, there is a history, they took over €300 from me, and if you google them, apart from the reviews that they have paid for, or written themselves (as well as joining up with every forum and 'sponsoring' them) you will see a huge trend of them ripping people off.
I have done quite a lot of research on them since i was ripped off, and it has taught me quite a lot. Especially about them.

If you want the real product, and want to be secure with any comeback/warranty, look towards the like of banggood or tomtop and a few others.
I have been buying for over 15 years, which does not make me anything other than aware that gearbest are scum.

scamalert · 23-05-2017 01:19PM

thats a bit harsh,if you buy Chinese stuff mobiles phones etc which cost like 1/4 of any other brands,you cant expect it will be top brand,look up some chinesse documentaries yes they basically will cut corners on everything they can, and stuff they make isnt meant to last. That said when you pay trough likes of paypal you have half a year security to return item or file a complaint.

I had only little encounter in the past where i ordered item and realized eventually it wont reach me before due date with holiday rush, got in touch with support and was sorted in less then a day.

In other words when you buy stuff thats like few bucks and if it breaks you cant really blame it on company that sells items for under couple bucks.

Anyway this aside anyone who got their pi yet was there invoice inside parcel with original discount price ?

speaking of projects on pi this one below seems quite awesome given you get sort of free internet feed from satellite

Thor · 23-05-2017 01:43PM

Mine was delivered by Fedex yesteday. Invoice showed original price without discount.

Not worried about FedEx coming after the money later as I have the original price on the email invoice which I can send them, which should remove any potetinal VAT they may think is owed.

Fantastic value for the Pi. Already had a Pi 2 here, but happy to have Bluetooth and WiFi built in. I'm think I should have bought more than one, but would have defo gotten stung on import then.

Raspberry Pi 3 foundation development board $24.49 and free shipping from arrow.com

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