Cancel 3 contract for everyone!

JCX BXC · 27-03-2017 09:40PM

If you know the charges are so high for those calls, why do you make them on three?

jcd5971 · 27-03-2017 11:34PM

Can you be really cheeky and cancel with three and then sign up again to the new contract and get a new phone or will they kind of blacklist you?

jcd5971 · 27-03-2017 11:35PM

Can you be really cheeky and cancel with three and then sign up again to the new contract and get a new phone or will they kind of blacklist you?

Cloudio9 · 28-03-2017 09:38AM

jcd5971 wrote: »

Can you be really cheeky and cancel with three and then sign up again to the new contract and get a new phone or will they kind of blacklist you?

I'm sure you can. Your money is as good as any other new customer.

DuffleBag · 28-03-2017 10:12AM

mick kk wrote: »

There is a good deal for public sector workers...less than twenty quid for free calls and texts to any network or landline at any time and also 5 gb of data.
You have to contact one particular guy about it though - george@threegovstaff.com ...the call centre staff won't tell you about this...I had it all set up and then I cancelled my contract. Saving 20 quid per month.

How dodgy does that email and story sound though....

MOH · 28-03-2017 10:28AM

DuffleBag wrote: »

How dodgy does that email and story sound though....

Bizarrely, it looks possibly legit. Site is registered to some Irish telecoms facilitator company whose clients include 3

Sham Squire · 28-03-2017 10:32AM

Just cancelled. Was a bit of a palaver but got there in the end. Gonna move to virgin for €5 a month and then €25 after that for unlimited everything. Just wondering, if I've to give 3 thirty days notice, I'm still with them for another month so when should I move mobile company? Just before 3 cut me off in a months time? No point in moving company any sooner is there?

gazzaman22 · 28-03-2017 10:44AM

What time does the phone line open from-to?

Areas · 28-03-2017 11:24AM

Mon-Fri 8.30am - 8.30 pm, Sat 9am - 8pm, Sun 10am - 5pm

gazzaman22 · 28-03-2017 11:38AM

Areas wrote: »

Mon-Fri 8.30am - 8.30 pm, Sat 9am - 8pm, Sun 10am - 5pm

Oh.... Whats the last day to cancel?

Areas · 28-03-2017 12:22PM

The contracts go up on the 3rd April, so I'm going to say before that. But the correct date is stated somewhere in the forum somewhere.

Areas · 28-03-2017 12:25PM

Taken from the 3 website We hope you’ll continue to enjoy the great value Three offers including Three’s exclusive All You Can Eat Data service. However, if you do not accept these changes you have the right to cancel your service within 30 days of this notice without penalty. You can do so by contacting us on 1800 818 021 by 3rd April 2017.

28-03-2017 12:42PM

Sham Squire wrote: »

Just cancelled. Was a bit of a palaver but got there in the end. Gonna move to virgin for €5 a month and then €25 after that for unlimited everything. Just wondering, if I've to give 3 thirty days notice, I'm still with them for another month so when should I move mobile company? Just before 3 cut me off in a months time? No point in moving company any sooner is there?

3 told me that I have to see out the notice period with them, and told me that I should port out on the day my contract ends, or the day before. I'm going to double check, though. I'm happy to just pay my final bill and port out early.

Cloudio9 · 28-03-2017 12:44PM

Sham Squire wrote: »

Just cancelled. Was a bit of a palaver but got there in the end. Gonna move to virgin for €5 a month and then €25 after that for unlimited everything. Just wondering, if I've to give 3 thirty days notice, I'm still with them for another month so when should I move mobile company? Just before 3 cut me off in a months time? No point in moving company any sooner is there?

Yes wait until then.

Sham Squire · 28-03-2017 01:25PM

Thanks! I have a phone but it's probably not gonna last me too much longer so I'm looking for a plan that includes a phone but (unsurprisingly) I haven't found any decent phones for cheap or free. Any recommendations?

snowbabe · 28-03-2017 01:47PM

I just rang three there, another year left on my contract and due an upgrade in 6 months. I'm clueless about phones but I got offered the next 2 months bills free at 60 euro to offset the increase I thought it was a good deal otherwise I'd be buying a new phone my self , the €120 will offset the new charges for 20 months . Can anyone tell me if this sounds ok?

_Kaiser_ · 28-03-2017 02:12PM

snowbabe wrote: »

I just rang three there, another year left on my contract and due an upgrade in 6 months. I'm clueless about phones but I got offered the next 2 months bills free at 60 euro to offset the increase I thought it was a good deal otherwise I'd be buying a new phone my self , the €120 will offset the new charges for 20 months . Can anyone tell me if this sounds ok?

You don't have to give the phone back if you cancel. In fact they'll unlock it for you so you can go to another network if you decide to, or you can stay with them on a SIM only plan that will still give you the flexibility to move when/if you want.

Up to you but I wouldn't tie myself into another contract for the sake of 100 quid.

Cloudio9 · 28-03-2017 02:18PM

snowbabe wrote: »

I just rang three there, another year left on my contract and due an upgrade in 6 months. I'm clueless about phones but I got offered the next 2 months bills free at 60 euro to offset the increase I thought it was a good deal otherwise I'd be buying a new phone my self , the €120 will offset the new charges for 20 months . Can anyone tell me if this sounds ok?

That's a terrible deal. You can cancel your contract and go to sim only "3 Unlimited Flex Max" for EUR 30 per month which will save you EUR 30 per month.

If you want to get a discounted phone deal in the future, you're free to sign up to a new contract at that time with any operator.

koutoubia · 28-03-2017 02:18PM

jcd5971 wrote:

Can you be really cheeky and cancel with three and then sign up again to the new contract and get a new phone or will they kind of blacklist you?

Well they phoned me the other day after 3 weeks of my 'notice period' was up offering me a new contract with a new phone on a cheaper contract that I was on! Wasn't even a year into a new contract before I cancelled!.

snowbabe · 28-03-2017 02:53PM

_Kaiser_ wrote: »

You don't have to give the phone back if you cancel. In fact they'll unlock it for you so you can go to another network if you decide to, or you can stay with them on a SIM only plan that will still give you the flexibility to move when/if you want.

Up to you but I wouldn't tie myself into another contract for the sake of 100 quid.

I know I can keep the phone but I will be due a new phone in 6 months, I hate being so clueless , oh didn't realise I was in another contract , feck I'll get back on to them and go sim only,I'm billpay can I still keep my number ?

snowbabe · 28-03-2017 02:56PM

Cloudio9 wrote: »

That's a terrible deal. You can cancel your contract and go to sim only "3 Unlimited Flex Max" for EUR 30 per month which will save you EUR 30 per month.

If you want to get a discounted phone deal in the future, you're free to sign up to a new contract at that time with any operator.

Feck I'll get back on to them hope I'm not too late now, so it's just best to cancel and go sim free for €30 ? Thanks for your advice really appreciate it

snowbabe · 28-03-2017 03:09PM

snowbabe wrote: »

I know I can keep the phone but I will be due a new phone in 6 months, I hate being so clueless , oh didn't realise I was in another contract , feck I'll get back on to them and go sim only,I'm billpay can I still keep my number ?

Thanks for advice just spoke to lovely girl and I'll be on sim free for €30 until I need a new phone and can go back on contract , big difference for €30 a month

snowbabe · 28-03-2017 03:10PM

snowbabe wrote: »

Feck I'll get back on to them hope I'm not too late now, so it's just best to cancel and go sim free for €30 ? Thanks for your advice really appreciate it

Thanks just got through there am going sim free for the €30 and will get new contract when I need a new phone

Cushie Butterfield · 28-03-2017 03:39PM

mick kk wrote: »

There is a good deal for public sector workers...less than twenty quid for free calls and texts to any network or landline at any time and also 5 gb of data.
You have to contact one particular guy about it though - george@threegovstaff.com ...the call centre staff won't tell you about this...I had it all set up and then I cancelled my contract. Saving 20 quid per month.

DuffleBag wrote: »

How dodgy does that email and story sound though....

MOH wrote: »

Bizarrely, it looks possibly legit. Site is registered to some Irish telecoms facilitator company whose clients include 3

Seems as if customer care is possibly a bit lacking with that deal.

See here: http://www.boards.ie/ttfthread/2057722334

SteelyDanJalapeno · 28-03-2017 04:20PM

A warning for anyone in my scenario :

I cancelled my contract about 4 weeks ago when this originally broke, I switched to a 30 day sim only 30 euro plan. I then purchased the 2GB add on for travel on the 15th of March. I then travelled in the UK from the 16th - 20th and got some texts over there telling me I was getting charged for data, the automated you've used 10 euro, 20 euro etc.

So I called them while I was there to see what was going on, the CSR told me to ensure I was on the 3 network as this was most likely the problem, from this call on I set it to 3 network or nothing at all, I continued to be charged for data, of course.

So I call on the 20th while waiting for the ferry home again, the CSR this time agreed with me that it appeared to be charging me incorrectly and that she would look into it and open a ticket and 3 would contact me in a few days, they didn't.

I called again today 8 days later, went through the whole story again, and he thinks it was related to the fact that I had changed my price plan at the start of the month, but he also can't understand why this would make a difference, he asked me to wait until my bill is issued, and then they can see the exact breakdown of data and to call back again for refund.

TL;DR, Buying the 2GB roaming add-on in the same month of changing price plan may not activate the add-on and you may be charged for roaming.

jimmynokia · 28-03-2017 05:25PM

Has anyone that has cancelled their contract been informed that they will loose their number if they dont port or move to another tariff before the 30 days are up??

pl4ichjgy17zwd · 28-03-2017 07:59PM

jimmynokia wrote: »

Has anyone that has cancelled their contract been informed that they will loose their number if they dont port or move to another tariff before the 30 days are up??

Mr.S wrote: »

That's what's they said to me.

Just port to another network or 3PAYG on the last day your contract is up and your sorted, takes 5 mins.

And I was told the opposite, said I could do it a few days later. I'd be cautious and ask specifically on a recorded call/on print somewhere like chat or the 3 forum here if you're looking to wait.

cullenswood · 28-03-2017 09:58PM

Did anyone try getting an early upgrade out of this?

LEIN · 28-03-2017 10:01PM

cullenswood wrote: »

Did anyone try getting an early upgrade out of this?

No but my account says I am entitled since 12/2016.

Kevincavan83 · 28-03-2017 10:04PM

I'm wondering what the story is in regard to cancelling contract and to re-sign as a new contract user

Cancel 3 contract for everyone!

Comments