Cancel 3 contract for everyone!

acalmenvoy · 03-03-2017 08:58PM

jimmycrackcorm wrote: »

Similar experience. I downloaded an auto dialer app and just waited.

I did an early upgrade last Friday so getting 26 months off.

Wow. That's right on the bubble. Not many will beat that.

kleefarr · 03-03-2017 09:03PM

glaswegian wrote: »

is there a cut off date as to when the contract can be cancelled?

Well, actually it says "Effective from 3th April 2017" according to text.
So is it 30 days from then?

masculinist · 03-03-2017 09:15PM

I'm on Classic Flex Max 350

My average bill ranges from 41 Euro to 46 Euro.

I'm not even sure what I originally signed up for but I seem to be going over the allowance regularly. I think my base cost is €40.66 from the mythree login. And the contract is due to expire on 19/04/2018

Are you guys telling me that Three is going to jack up the price and as a result I can get out of the contract ? Where do they inform people publicly of this ?

It would be nice to get out of my contract since the phone they offered as a sweetener was stolen last year.

alexonhisown · 03-03-2017 09:21PM

masculinist wrote: »

I'm on Classic Flex Max 350

My average bill ranges from 41 Euro to 46 Euro.

I'm not even sure what I originally signed up for but I seem to be going over the allowance regularly. I think my base cost is €40.66 from the mythree login. And the contract is due to expire on 19/04/2018

Are you guys telling me that Three is going to jack up the price and as a result I can get out of the contract ? Where do they inform people publicly of this ?

It would be nice to get out of my contract since the phone they offered as a sweetener was stolen last year.

My contract was due to expire in oct 2018. thankfully, i phoned yesterday, because phone lines seem to be crazy today. I just asked if my plan was going to rise in price, he said it was, so i played dumb and asked if i had the option to cancel, he said no problem, although he said i would have to wait one month for unlock code. Applied for unlock code online and got an email to say apple will unlock phone tomorrow.

jimmycrackcorm · 03-03-2017 09:25PM

Esto Fidelis wrote:

Is bill pay mobile broadband affected by this change

Yes. The link on their site asks you to pick either phone or mobile BB to check

glaswegian wrote:

is there a cut off date as to when the contract can be cancelled?

30 days from when the notice was issued so end of March

acalmenvoy wrote:

Wow. That's right on the bubble. Not many will beat that.

I was lucky as I only upgrade early because my old phone broke last week

kleefarr wrote:

Well, actually it says "Effective from 3th April 2017" according to text. So is it 30 days from then?

That's the change so you need to cancel before then

masculinist wrote:

Are you guys telling me that Three is going to jack up the price and as a result I can get out of the contract ? Where do they inform people publicly of this ?

Yes and they are sending out letters though you that doesn't make it so obvious. It's also in small print on their web site at the very bottom.

masculinist · 03-03-2017 09:32PM

jimmycrackcorm wrote: »

Yes and they are sending out letters though you that doesn't make it so obvious. It's also in small print on their web site at the very bottom.

Cheers. I found it on the link below where they want to jack up my price to 45.

http://www.three.ie/customer-agreement/phone/contract/classic/

In order to get to that page [for your own contract] you have to click a few radio buttons on this link.

http://www.three.ie/customer-agreement/

So they dont make it easy. They have a small print type link and then an IQ/attention test of sorts to progress to the real information.

jeff bingham · 03-03-2017 09:46PM

I early upgraded Monday 27th? Got phone Tuesday. Was chatting to a three rep online said it was 55e a month. Am I locked in now or can I break it?

my3cents · 03-03-2017 09:48PM

masculinist wrote: »

Cheers. I found it on the link below where they want to jack up my price to 45.

http://www.three.ie/customer-agreement/phone/contract/classic/

In order to get to that page [for your own contract] you have to click a few radio buttons on this link.

http://www.three.ie/customer-agreement/

So they dont make it easy. They have a small print type link and then an IQ/attention test of sorts to progress to the real information.

They have a Customer Notification page here yet no sign of a notification where you'd expect to see it :rolleyes:

keavebm · 03-03-2017 09:52PM

jeff bingham wrote:

I early upgraded Monday 27th? Got phone Tuesday. Was chatting to a three rep online said it was 55e a month. Am I locked in now or can I break it?

Should be fine to cancel

Lollipoppins · 03-03-2017 10:16PM

jeff bingham wrote: »

I early upgraded Monday 27th? Got phone Tuesday. Was chatting to a three rep online said it was 55e a month. Am I locked in now or can I break it?

If ye do it before April 3rd AND if the CR didn't inform you of the changes in tariffs which wouldve affected you, then yes you lucky thing cause you get to keep the handset. A caveat though, if you mean you got the phone the 27th of Feb this year, you could be construed as terminating the contract under the legal mandatory cooling off period at which point you'd have to return the handset but you'd be refunded monies. The choice is yours as to what you want to do. Either keep the handset and say you're terminating the contract because you don't agree to the price changes etc (you've got to ring the dreaded 1800 number though, or it doesn't work. If you try to do it under the normal cancellation email or through their normal CS procedures you'll be charged the entirety of your contract, so it'll cost ye a fortune!) or say youre exercising your right to terminate the contract under the terms of the cooling off period (this you should be able to do over the phone using the normal CS number). But, if you are keeping the handset, try and do a request for the unlock code using their online form. Not sure you'd be eligible for it though, no harm in trying. But the way things are these days its easy to get your phone unblocked these days for a fee; online, eBay, town etc.

jeff bingham · 03-03-2017 10:21PM

keavebm wrote:

Should be fine to cancel

Lollipoppins wrote:

If ye do it before April 3rd AND if the CR didn't inform you of the changes in tariffs which wouldve affected you, then yes you lucky thing cause you get to keep the handset. A caveat though, if you mean you got the phone the 27th of Feb this year, you could be construed as terminating the contract under the legal mandatory cooling off period at which point you'd have to return the handset but you'd be refunded monies. The choice is yours as to what you want to do. Either keep the handset and say you're terminating the contract because you don't agree to the price changes etc (you've got to ring the dreaded 1800 number though, or it doesn't work. If you try to do it under the normal cancellation email or through their normal CS procedures you'll be charged the entirety of your contract, so it'll cost ye a fortune!) or say youre exercising your right to terminate the contract under the terms of the cooling off period (this you should be able to do over the phone using the normal CS number). But, if you are keeping the handset, try and do a request for the unlock code using their online form. Not sure you'd be eligible for it though, no harm in trying. But the way things are these days its easy to get your phone unblocked these days for a fee; online, eBay, town etc.

Cheers lads. Been screwed by three a number of times so it would be enjoyable to return the favour.

beauf · 03-03-2017 10:49PM

Is the unlimited FlexiMax-Sim only unlimited everything, all networks (ignoring the EU thingy for now) 30 a month.

rawn · 03-03-2017 11:08PM

****. I just realized when I called, I asked to cancel my contract and she just asked if I wanted to change to payg or sim only. But the conversation was over so quick I only realized now that I didn't mention that i was canceling due to the contract changes. Will I be charged the remainder of my contract??

Cloudio9 · 03-03-2017 11:25PM

Most people are downgrading to a SIM only plan but what are the mechanics of this if you want to switch to a meteor SIM only plan?

Do I just sign up for a port on meteor?

Do I need to contact three?

If I cancel with three does the cancellation become effective on 3 April?

If so Do I need to coordinate meteor to start on 3rd April?

Donutz · 04-03-2017 12:01AM

jeff bingham wrote:

I early upgraded Monday 27th? Got phone Tuesday. Was chatting to a three rep online said it was 55e a month. Am I locked in now or can I break it?

You can break it.

I got a new contract and phone on the 28th and was able to cancel and keep the phone the very next day.

Lollipoppins · 04-03-2017 12:44AM

rawn wrote: »

****. I just realized when I called, I asked to cancel my contract and she just asked if I wanted to change to payg or sim only. But the conversation was over so quick I only realized now that I didn't mention that i was canceling due to the contract changes. Will I be charged the remainder of my contract??

No you won't. From what I've heard (8 work colleagues got their contracts cancelled) but two of em downgraded to the sim only and was told that it becomes a 30 day rolling contract so they can effectively end their contracts anytime really, and port elsewhere if they wanted. Careful though, a few did say the reps really really didn't want them to cancel and tried hard to "keep" them by saying it was what most were doing. The truth perhaps is that perhaps more were cancelling completely. Either way it's a better scenario than being stuck after April turd.

Edit. Don't forget to get your unlocking code otherwise if you wanna port and keep your handset it will have to only be with 3. If done the legal way anyway.

whiterebel · 04-03-2017 01:57AM

alig123aileen wrote: »

Have two teens on Three because of their 'all you can eat data allowance with NO fair usage policy'. They pay €25.41 a month each - now it is proposed by THREE that this will increase to 29e a month.

Think THREE are being very clever here.

My teens never use the phone to ring they whatsapp snapchat facebook Skype people.

I have shopped around and there is no other provider in the irish market that have a prepaid All you can eat data with NO fair usage policy. Three must know this but the data usage is obviously very high from a number of their young customers with no real income stream from phone calls.

So if you are a person that uses huge amount of data but you don't use your phone much for calls or texts you should at least consider going on the higher THREE tariff. A Fair usage policy means if you exceed the threshold they will charge a very high rate for data. Parents beware!!

If It seems too good to be true it usually is!!!!

Three have had FUP in place for years at 15GB, then up to 60GB recently. They didn't enforce it a lot, but I'd say that is likely to change in the near future

Alf Stewart. · 04-03-2017 09:21AM

Basil3 wrote: »

Is everyone who is requesting unlock codes checking that they're device is locked first? The S6 Edge+ I have was never locked to 3.

This.

I have had a vodafone SIM in mine since July

Tzardine · 04-03-2017 09:30AM

Alf Stewart. wrote: »

This.

I have had a vodafone SIM in mine since July

I requested an unlock code for my S6 too. They told me the imei was not recognized.

Maybe it's unlocked all along so

babyblue84 · 04-03-2017 09:33AM

Any thoughts on whether i should move to their sim only 30 contract or whether to move to prepay? I haven't had a prepaid phone in years and hate the idea of running out of credit!

Alf Stewart. · 04-03-2017 09:34AM

Tzardine wrote: »

I requested an unlock code for my S6 too. They told me the imei was not recognized.

Maybe it's unlocked all along so

Throw a competitor SIM into it, I'd be surprised if it is.

I was one of the first s6edge plus owners in the country, so perhaps they didn't get a chance to lock mine , i dunno.

04-03-2017 09:42AM

Alf Stewart. wrote: »

Throw a competitor SIM into it, I'd be surprised if it is.

I was one of the first s6edge plus owners in the country, so perhaps they didn't get a chance to lock mine , i dunno.

Yeah, I generally buy devices as soon as they come out, and very rarely are they locked.

livedadream · 04-03-2017 09:58AM

Got my letter...it just says
We're getting in touch to let you know that the price of your plan will increase by 4.34 per month on your first bill after 3rd April
Your plan. Ow included a new additional data allowance which along with your call and text allowance can be used when roaming in the EU blllaaaaa blaaa
Then the important bit we hope you'll continue to enjoy the great value this plan offers including threes exclusive all you can eat data however if you do not accept these changes you have the right to cancel your current plan eithin 39 days without penalty you can do this by contacting us on blaa blaaa.

So my question.... can I cancel.... then sign up again to the new plan and get a new phone? Cheeky yes but possible?

Glebee · 04-03-2017 10:07AM

Im looking to upgrade my phone at the moment, im with 3 and out of contract paying 25euro for an old 150 plan. If I get my new phone today and sing up to extend my contract, can I then break my contract when I get my letter or will shop not let me extend my current plan?

uncle_sam_ie · 04-03-2017 10:11AM

livedadream wrote: »

Got my letter...it just says
We're getting in touch to let you know that the price of your plan will increase by 4.34 per month on your first bill after 3rd April
Your plan. Ow included a new additional data allowance which along with your call and text allowance can be used when roaming in the EU blllaaaaa blaaa
Then the important bit we hope you'll continue to enjoy the great value this plan offers including threes exclusive all you can eat data however if you do not accept these changes you have the right to cancel your current plan eithin 39 days without penalty you can do this by contacting us on blaa blaaa.

So my question.... can I cancel.... then sign up again to the new plan and get a new phone? Cheeky yes but possible?

You can cancel and walk away. Then go and do want ever you want just like a new customer.

Alf Stewart. · 04-03-2017 10:12AM

So my question.... can I cancel.... then sign up again to the new plan and get a new phone? Cheeky yes but possible?

I don't see why not.

It is shocking to see three, rather than accept new eu roaming laws, willingly lose customers hand.over foot via trying to implement loopholes etc.

Loyal customer my hoop, just goes to show you, you're viewed as a cash cow and nothing more.

I was with them since 07 btw.

Cazale · 04-03-2017 10:16AM

Have seen on here and heard others I know looking to go in to their local three shop thinking they can get a new phone today and then cancel their new contract straight away. The greed of some people!

Cazale · 04-03-2017 10:18AM

Glebee wrote:

Im looking to upgrade my phone at the moment, im with 3 and out of contract paying 25euro for an old 150 plan. If I get my new phone today and sing up to extend my contract, can I then break my contract when I get my letter or will shop not let me extend my current plan?

Of course not. If you get a new phone the contract will be at the new price already so they won't be in breach of anything.

CIARAN_BOYLE · 04-03-2017 10:19AM

Glebee wrote: »

Im looking to upgrade my phone at the moment, im with 3 and out of contract paying 25euro for an old 150 plan. If I get my new phone today and sing up to extend my contract, can I then break my contract when I get my letter or will shop not let me extend my current plan?

If you sign up to a new contract today it will include the new prices so you can't break it.

Cazale · 04-03-2017 10:20AM

livedadream wrote:

So my question.... can I cancel.... then sign up again to the new plan and get a new phone? Cheeky yes but possible?

100% possible I'd say.

Cancel 3 contract for everyone!

Comments