Eir rural FTTH thread

Bored Accountant · 01-02-2017 02:11PM

Peppa Cig wrote: »

If your in contract with Vodafone and Eir FTTH becomes available can you get out of contract?

yes...by paying early termination fee

grouchyman · 01-02-2017 02:12PM

Johnboy1951 wrote: »

Could .... but apparently have chosen not to sell service on eir's fibre (to date).

I wonder why that is? If Vodafone started hovering up Eir customers on account of offering better value could that have an impact on eir/OpenEir commitment to the FTTH rollout.

Bored Accountant · 01-02-2017 03:15PM

grouchyman wrote: »

I wonder why that is? If Vodafone started hovering up Eir customers on account of offering better value could that have an impact on eir/OpenEir commitment to the FTTH rollout.

Maybe Vodafone aren't willing to pay the network rental at the current rate because profit margin is too low?
OpenEir I assume would be still making money on the line rental which would go towards the cost of builidng the network.
If more than one network was selling FTTH, it would probably result in a greater take up - customers would have a choice between different offerings (tv etc), not having to break contract so you would think, having a additional operators selling would be beneficial for OpenEir.

knipex · 01-02-2017 03:25PM

Johnboy1951 wrote: »

Could .... but apparently have chosen not to sell service on eir's fibre (to date).

WHAT....

You are sh111ng me !!

All this waiting and now I will have to pay out of my Vodafone contract and deal with Eir customer service again ??

Gonzo · 01-02-2017 03:32PM

knipex wrote: »

WHAT....

You are sh111ng me !!

All this waiting and now I will have to pay out of my Vodafone contract and deal with Eir customer service again ??

yep that's the truth. worth it as you would be moving from single digit DSL to 150/300/1000 meg Fibre.

If uptake of Siro's service remains very low then maybe Vodafone may reconsider offering a service on Eir's FTTH network. Basically most people in Siro areas are happy to stay where they are on cheaper Virgin Media or FTTC packages and the people in Eir's FTTH areas are desperate to get anything at all. For many of them it will the first time to get fixed usable internet.

grouchyman · 01-02-2017 04:40PM

Could try Pure Telecom I suppose

Peppa Cig · 01-02-2017 05:02PM

Is there limited capacity on FTTH lines?

Will it accommodate all premises on the blue line or is it limited and first come first served until it's further expanded?

banjopeter · 01-02-2017 05:13PM

Yes I was wondering the same thing. Is their a limit to the customer capacity?

long_b · 01-02-2017 05:37PM

From.watching videos on OpenEir's site it seems the length of the lines were at least partly calculated based on the number of houses passed.

daraghwal · 01-02-2017 05:53PM

I just emailed Pure Telecom out of interest about Fair Usage Policies for NGB, Fibre, and Lightning Fibre (their branding for ADSLx, FTTC and FTTH). I received a reply stating "Just to confirm there is know fair use policy, you are able to use as much usage as possible." - (That's a direct quote, I didn't make the mistakes)
Pure Telecom pricing including Line Rental, Unlimted Local and National calls, Unlimted Irish Mobile Calls and Unlimited Broadband:
Up to 150 MB 65
Up to 300 MB 75
UP to 1000 MB 85

Not sure about eir but was it mentioned before that it was 1 TB/MONTH? I'm not sure on that.

Mickeroo · 01-02-2017 05:55PM

daraghwal wrote: »

I just emailed Pure Telecom out of interest about Fair Usage Policies for NGB, Fibre, and Lightning Fibre (their branding for ADSLx, FTTC and FTTH). I received a reply stating "Just to confirm there is know fair use policy, you are able to use as much usage as possible." - (That's a direct quote, I didn't make the mistakes)
Pure Telecom pricing including Line Rental, Unlimted Local and National calls, Unlimted Irish Mobile Calls and Unlimited Broadband:
Up to 150 MB 65
Up to 300 MB 75
UP to 1000 MB 85

Not sure about eir but was it mentioned before that it was 1 TB/MONTH? I'm not sure on that.

It's 1TB a month for their current "unlimited" packages anyway.

daraghwal · 01-02-2017 05:57PM

Mickeroo wrote: »

It's 1TB a month for their current "unlimited" packages anyway.

Eir's?

Mickeroo · 01-02-2017 06:02PM

daraghwal wrote: »

Eir's?

Yeah, pretty sure it is anyway.

Gonzo · 01-02-2017 06:37PM

I haven't heard much about people getting trottled with Eir for going over the data limit. With FTTH, 1 tb data allowance is tiny. They have the same data allowance (unlimited but with fair usage policy) for ADSL, FTTC and FTTH which really doesn't make sense. This FUP is grand for most ADSL and FTTC customers but with FTTH that 1 tb data can be used up in a matter of hours.
Right now there are few FTTH customers in the country, but I'm certain with a major expansion of FTTH users this year, we should see the FUP change to reflect user patterns on these very fast connections. Customers with the 1000 meg FTTH should have at least a 5 tb unlimited fair usuage policy, particularly when steaming 4K video is involved.

Grumpypants · 01-02-2017 06:51PM

banjopeter wrote: »

Lots of fibre rollout work going on here in Kinvara Galway

Glad to hear there is still some action around town. It went all quiet up my way (near the soccer pitch). Only saw one pole being replaced this week. I had been hoping the activity seen in recent weeks would keep up momentum.

long_b · 01-02-2017 07:00PM

Gonzo wrote: »

I haven't heard much about people getting trottled with Eir for going over the data limit. With FTTH, 1gig data allowance is tiny. They have the same data allowance (unlimited but with fair usage policy) for ADSL, FTTC and FTTH which really doesn't make sense. This FUP is grand for most ADSL and FTTC customers but with FTTH that 1gig data can be used up in a matter of hours.
Right now there are few FTTH customers in the country, but I'm certain with a major expansion of FTTH users this year, we should see the FUP change to reflect user patterns on these very fast connections. Customers with the 1000 meg FTTH should have at least a 5gig unlimited fair usuage policy, particularly when steaming 4K video is involved.

You mean terabytes?

Gonzo · 01-02-2017 07:52PM

long_b wrote: »

You mean terabytes?

yep, sorry I keep making that mistake!

ItHurtsWhenIP · 02-02-2017 12:07AM

Shyboy wrote: »

Absolutely, the main thing is that I am connected and many people would say that you are complaining about getting over 240 meg?? :eek:

But, I just wanted to see why I am not getting nearer the 1000 Meg. It may well be the network card cannot handle it, I thought that the card in my laptop and PC can handle 1 GB but I could be wrong...

If I can't get it sorted, I will just drop down to the 300 MB package.

Have you tried a different ethernet cable?

digiman · 02-02-2017 12:15AM

ItHurtsWhenIP wrote: »

Have you tried a different ethernet cable?

What spec of laptop do you have? Could you try and do download on a mac or Linux machine?

PAKNET · 02-02-2017 10:54AM

Gonzo wrote: »

I haven't heard much about people getting trottled with Eir for going over the data limit. With FTTH, 1 tb data allowance is tiny. They have the same data allowance (unlimited but with fair usage policy) for ADSL, FTTC and FTTH which really doesn't make sense. This FUP is grand for most ADSL and FTTC customers but with FTTH that 1 tb data can be used up in a matter of hours.
Right now there are few FTTH customers in the country, but I'm certain with a major expansion of FTTH users this year, we should see the FUP change to reflect user patterns on these very fast connections. Customers with the 1000 meg FTTH should have at least a 5 tb unlimited fair usuage policy, particularly when steaming 4K video is involved.

They don't throttle, they just bill you.
http://support.eir.ie/bill/charges#qa1649

How much will I be charged if I go over my broadband usage allowance?
Excess usage is charged at €2.03 per GB up to a maximum of €24.40 inc VAT per month. eir Fibre packages with an unlimited usage allowance are subject to a fair usage policy of 1TB per month. Usage in excess of 1TB will be charged at €2.50 inc VAT for every 10GB up to a maximum of €100 inc VAT per month.

And an example of people having been billed:
http://www.boards.ie/ttfthread/2057660122

Gonzo · 02-02-2017 11:28AM

PAKNET wrote: »

They don't throttle, they just bill you.
http://support.eir.ie/bill/charges#qa1649

And an example of people having been billed:
http://www.boards.ie/ttfthread/2057660122

they will have to change that when FTTH has more of a takeup. it just doesn't make sense that I have the same FUP of 1tb on an 8 meg line that someone on a gig of fibre also has.

I am not saying that people are gonna 'download' 1 TB+ onto their Hard drives every month, but when you take streaming and Sky HD on demand into account it can easily go over if it's so easy to just watch stuff on such a connection. They do seem to have a cap on the charge tho, the most you can be billed is 100 euros per month if you go over. Untill they increase the cap, perhaps it's better to just go with the 150 or 300 meg packages.

Edit, when I reread the T&C they mean they can bill you up to a maximum of an additional 100 euros per month in download charges on top of your monthly subscription.

PAKNET · 02-02-2017 11:38AM

Gonzo wrote: »

they will have to change that when FTTH has more of a takeup. it just doesn't make sense that I have the same FUP of 1tb on an 8 meg line that someone on a gig of fibre also has.

I am not saying that people are gonna 'download' 1 TB+ onto their Hard drives every month, but when you take streaming and Sky HD on demand into account it can easily go over if it's so easy to just watch stuff on such a connection. They do seem to have a cap on the charge tho, the most you can be billed is 100 euros per month if you go over.

Agreed.

There shouldn't be a charge - it's either unlimited or it isn't.

At worst, contact the customer and tell them to limit their usage but if you can be billed extra beyond a defined amount then it's not in any way unlimited.

Johnboy1951 · 02-02-2017 11:41AM

I thought this priceless ...

however there would be a limit to the unlimited

https://community.eir.ie/broadband-25/efiber-unlimited-263862

Gonzo · 02-02-2017 11:53AM

Johnboy1951 wrote: »

I thought this priceless ...

https://community.eir.ie/broadband-25/efiber-unlimited-263862

after reading that I've made up by mind, when I get fiber I will go for the lower FTTH packages since the FUP is the same on all fibre packages regardless of what you pay. 1000 megs is great but kinda pointless when you have to start monitoring your data again with just 1tb of data per month.

If Eir enforce data allowances on all products then it should also be in relation to speed. The FTTH packages should have a higher data allowance over all other connections, particularly the 1000 meg one.

Shyboy · 02-02-2017 12:24PM

ItHurtsWhenIP wrote: »

Have you tried a different ethernet cable?

I tried a few ethernet cables which are cat 5e, would cat 6 make any difference?

Johnboy1951 · 02-02-2017 12:25PM

Shyboy wrote: »

I tried a few ethernet cables which are cat 5e, would cat 6 make any difference?

No

Shyboy · 02-02-2017 12:27PM

digiman wrote: »

What spec of laptop do you have? Could you try and do download on a mac or Linux machine?

I have both a dell laptop and a dell desktop, ok a few years old but I thought they both supported 1 gig ethernet? I am going to borrow a macbook pro from a friend to try as well...

Gwynston · 02-02-2017 12:28PM

Whatever the semantics of "unlimited" broadband not actually being unlimited - I think we are all used to FUP limits in the real world - the fact is that FTTH moves the goalposts and the FUP limits will have to change.

Historically, FUP limits existed because the existing technology would buckle if everyone with an "umlimited" package left their devices continually downloading or constantly watching streaming 4K TV.

But the new FTTH technology won't suffer from the same bandwidth restrictions and in realty allows users internet access that is 10 times, or 100 times (or even 500 times in many cases :eek: ) faster than before, so it's obvious that usage patterns will change accordingly.

plodder · 02-02-2017 12:41PM

Shyboy wrote: »

I have both a dell laptop and a dell desktop, ok a few years old but I thought they both supported 1 gig ethernet? I am going to borrow a macbook pro from a friend to try as well...

Can you connect both of them with LAN cables to the router and do a download from two different sites at the same time? If the combined download speed is greater than what you got from downloading off the laptop on its own, then the laptop is not able to utilise the full capacity of the link.

I think this will be a common "problem" and shows that in most cases, 1Gbit is only warranted when you have multiple people using the link at the same time. Even then, that's probably only going to work if some are directly connected to the router (not everyone going over wifi).

grouchyman · 02-02-2017 01:23PM

Don't know if this really belongs in this thread (Mods move if you wish) but the conversation around FUPs has me thinking.

Does anybody have any info on whether or not their level of usage increased following a move to eir FTTH. At the moment I currently get between 7 and 9 MBs depending on time of day etc. However our household can be a big user of Netflix, RTE Player , especially during holiday times, and at these times I have noticed that our usage could amount to 600GB of data a montH, though normally monthly usage is between 300- 400GB

As the cost of exceeding the 1TB cap could be up to an additional €100 a month onto my eir bill. I'm just wondering if anybody noticed if their download usage increased after moving to eir FTTH.

Eir rural FTTH thread

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