Fastway/Parcel Connect

im hoping to ship two 23kg boxes from alicante area in Spain to dublin n from mid-late august... (it could likewise be picked up from Valencia and be dropped to ANY part of ireland) can someone PLEASE suggest the cheapest & most reliable way of getting this courier delivery

Does anyone know how much does the store get per parcel (both directions)?

Cheap is cheap for a reason. Can't believe a big company like Littlewoods use them as the complaints must be off the scale. Complaining is futile

About fastway parcel connect service where they deliver to shops and you collect it there, most of the shops don't even know they are signed up to it, I kid you not! I rang up the shop and they did not have a clue what I was on about, the woman told me they don't even deal with Fastway. Another shop I was successful in getting my parcel the first time didn't scan anything, did not ask for any ID, nothing, total disaster, its 50/50 whether you will receive your stuff.

I have never seen 3 parcels I ordered (after my first successful time) online, they do not respond to emails!!

Stick with the much trusted Parcel motel and An Post Address Pal.

I had used them previous, similar to the last poster and gave up on them. Ordered something from Ebay and clicked on the wrong address in paypal which was linked to Parcel Connect. Package was delivered on Monday morning by Royal Mail and signed for with a squiggle and printed "Fastways". Anyway I received no notifications from them and rang up this morning, absolute terrible customer care, as far as they were concerned they never received it. Got to the bottom of it, Royal Mail throw their deliveries into a security hutch on the way into the industrial estate because of some sort of security pass issue and don't actually deliver down to the yard. Anyway Parcel Connect know about it, I would say its some sort of an arrangement they have but of course they put the blame on Royal Mail. Now the parcel is missing and they don't want to know and say blame is with Royal Mail because they stopped delivering to actual address. Got a bit heated "I described their business has half arsed and the agent, said stuff about that won't be the end of it, agent (manager in fact) replied "you can ring the queen for all I care"

I have now contacted the seller onus is probably on him because according to them it was delivered to wrong address, anyway delete their address from any accounts you might have used with them. Nasty lot up there and they won't to know, issue blame on everyone else, take no responsibility, avoid with large barge pole.

It is very much down to the area, our previous one was awful but my wife says our current one in Donabate is great

I ordered off sports direct last week and still haven't received my package from this crowd which I need to for the weekend as a present. When I track my order it says it has left their depot 3 days in a row and returned there in the evening but I'm at home all day and never received it, a phone call or anything. Does anyone know the best way to get through to them as online queries seem to get me nowhere.

Craic Addict wrote: »

Worse delivery company I ever dealt with and I order a lot online..

Van must be full if they keep doing that... Nothing getting delivered that's mad.

Ordered an item from Littlewoods it was delivered to a fastway hub according to the track and trace facility on 22nd November, neither fastway or Littlewoods can locate it am currently waiting for word on a refund, had used the facility to collect at a local store previously the parcel wasn't scanned so I received no notification it had been delivered I just happened to be in the shop and the assistant remembered there was a parcel sitting there for days and handed it out to me. Awful service was so disappointed to see Amazon using them now also.

Tracked it again and it's back on the van now today apparently

Same problem here, Parcel sitting in their Warehouse or hub since the 13th. When ring them & eventually get thru just told lies -'It's on the van' 'it'll be delivered tomorrow'.

I've decided it's not coming and am making last minute plans to panic buy presents on 24th & will return the items when they eventually arrive. And let the online site know the reason for returning was the courier not delivering on time. Or what ever excuse needed to get a refund.

whereabouts are you based? its a mixed bag depending where you are. In Kildare I find they are great. But Waterford was just bizarre. Package lost, and no contact from driver. rang HQ and they tried for days and came back to me saying sorry, they cant get in touch with him either...

vintagecosmos wrote: »

whereabouts are you based? its a mixed bag depending where you are. In Kildare I find they are great. But Waterford was just bizarre. Package lost, and no contact from driver. rang HQ and they tried for days and came back to me saying sorry, they cant get in touch with him either...

Hi vintagecosmos

I live in the city centre, Dublin

i have a parcel with them that they keep saying needs more information, took a week to answer the phone gave them the proper addrss(the parcel has one extra line and my phone number so it would have been easy to contact me) then it went to delivery the next day for 3 days and now back to need more information, im just going to let amazon deal with it from now cause they and i-parcel suck donkeys