If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Eircom are Charging for going over cap!!!

realsubzero · 2005-02-06 16:42:16

Hey, word of warning, eircom are charging for going over the cap I received a bill on friday for 580 euro, i went waaay over, almost 40gbs in december. so be careful, its the new year and new rules for eircom! has anyone else gotten a bill yet!

Options

06-02-2005 5:42pm

#1

realsubzero

Closed Accounts Posts: 69 ✭✭

Join Date: January 2005

Posts: 54

Hey, word of warning, eircom are charging for going over the cap

I received a bill on friday for 580 euro, i went waaay over, almost 40gbs in december. so be careful, its the new year and new rules for eircom! has anyone else gotten a bill yet!

0

Comments

Options
#2 06-02-2005 5:47pm
steveland?

Closed Accounts Posts: 4,842 ✭✭✭

Join Date: March 2004

Posts: 4603

Anyone know how much per MB/GB they're charging over the limit?

0
Options
#3 06-02-2005 5:48pm
Ciaran500

Registered Users Posts: 8,225 ✭✭✭

Join Date: July 2004

Posts: 8092

http://www.boards.ie/vbulletin/showthread.php?t=212690

0
Options
#4 06-02-2005 5:49pm
Moriarty

Registered Users Posts: 6,007 ✭✭✭

Join Date: November 2000

Posts: 5710

3c/mb is what the contract says afaik.

0
Options
#5 06-02-2005 6:17pm
steveland?

Closed Accounts Posts: 4,842 ✭✭✭

Join Date: March 2004

Posts: 4603

And is everyone sure they're charging back months?

Cos they told us in the store when we signed up they'd e-mail us if we were approaching our limit. The e-mail address is my mothers so I'm sure she'd have told me if they'd emailed her.

So is everyone sure they're not just starting to charge from now?

0
Options
#6 06-02-2005 7:41pm
Infini

Registered Users Posts: 4,573 ✭✭✭

Join Date: December 2004

Posts: 4452

Moriarty wrote:

3c/mb is what the contract says afaik.

Thats right. I checked the eircom store leaflets a while back.

0
Advertisement
Options
#7 06-02-2005 7:51pm
Raskolnikov

Registered Users Posts: 10,148 ✭✭✭✭

Join Date: December 2001

Posts: 9813

Infini wrote:

Thats right. I checked the eircom store leaflets a while back.

3.6c including VAT to be precise.

0
Options
#8 06-02-2005 9:02pm
vibe666

Registered Users Posts: 13,016 ✭✭✭✭

Join Date: May 2003

Posts: 12644

hope iol don't follow suit too, i was 10.5gb over last month.

0
Options
#9 06-02-2005 10:42pm
apeking

Registered Users Posts: 492 ✭✭

Join Date: November 2004

Posts: 394

Got bill last tuesday and wasnt charged, dl 32G in Jan and 29G in Dec on my 8G cap

0
Options
#10 06-02-2005 10:53pm
netman

Closed Accounts Posts: 1,201 ✭✭✭

Join Date: May 2002

Posts: 1021

I go over the 4GB cap regularly and got my bill last week, no additional charges. I'm pretty sure eircom ain't charging for going over the cap, nobody I know has been charged either.

0
Options
#11 06-02-2005 11:05pm
KdjaCL

Closed Accounts Posts: 20,346 ✭✭✭✭

Join Date: February 2002

Posts: 18144

Got my bill last week too nowt on it, my stats show no activity for last 5 months when i have gone over it but took screenie of stats in case they change. plead ignorance

kdjac

0
Advertisement
Options
#12 06-02-2005 11:34pm
OfflerCrocGod

Registered Users Posts: 6,306 ✭✭✭

Join Date: October 2002

Posts: 6202

apeking wrote:

Got bill last tuesday and wasnt charged, dl 32G in Jan and 29G in Dec on my 8G cap

It seems that if you are on the lower packages you are more likely to get charged. It probably depends on the amount you go over 40GB is 10 times the 4GB cap so they may have decided to charge realsubzero because he is on the lower package and broke the cap by a massive amount ( if he is on the lower package ).

0
Options
#13 07-02-2005 12:57am
realsubzero

Closed Accounts Posts: 69 ✭✭

Join Date: January 2005

Posts: 54

yeah im on the lower package, i actually got a letter a few months ago telling me that they were changing the packages and they were switching me to the 8g package but it never happened and im still only paying the 39.99 a month. i will get my scanner going and i will upload a picture of my bill

0
Options
#14 07-02-2005 1:06am
Rew

Moderators, Sports Moderators Posts: 8,679 Mod ✭✭✭✭

Join Date: February 2002

Posts: 7967

Ouch... I remember my parents getting a large phone bill after I ahd a few 5 hour+ conversations witha girl I was chatting up (I rang her on an 088 phone...). I thought that was bad but thats really nasty...

0
Options
#15 07-02-2005 11:46am
Stalfos

Registered Users Posts: 1,479 ✭✭✭

Join Date: December 2004

Posts: 1442

this bytes the big one, eircom already charge too much for very little and now this :mad: . 4GB is so hard to stay under.
you can check your eircom limit here for anyone who doesnt no how?

http://159.134.118.172/index.html

0
Options
#16 07-02-2005 12:05pm
Gonzo

Moderators, Science, Health & Environment Moderators Posts: 16,738 Mod ✭✭✭✭

Join Date: August 1999

Posts: 16565

any word on there being an upgrade of the caps by eircom? they have been upping the caps about every 8 months since they launched broadband, first 3gb, then 4gb and then 8gb last february but its now a year since that upgrade so we should be in for an increase soon?

0
Options
#17 07-02-2005 4:09pm
Gonzo

Moderators, Science, Health & Environment Moderators Posts: 16,738 Mod ✭✭✭✭

Join Date: August 1999

Posts: 16565

if eircom dont comply with increased caps/speeds soon looks like i'll be off to 2mb broadband for €35 a month, line passed for it and all:) http://www.smarttelecom.ie/products/broadband/faq.htm

0
Options
#18 07-02-2005 4:40pm
tonky

Registered Users Posts: 897 ✭✭✭

Join Date: June 2003

Posts: 803

Disregard - already been discussed in IrelandOffline.....

0
Options
#19 07-02-2005 7:30pm
grimloch

Registered Users Posts: 3,688 ✭✭✭

Join Date: June 2004

Posts: 3585

may be a stupid question but can you go over the eircom cap by playing games?

i think the home starter cap is 1 GB?

this was discussed before but i cant find it

0
Options
#20 07-02-2005 8:22pm
penexpers

Closed Accounts Posts: 4,038 ✭✭✭

Join Date: September 2004

Posts: 3835

It's 4 gigs down and 1 gig up.

0
Options
#21 07-02-2005 8:27pm
realsubzero

Closed Accounts Posts: 69 ✭✭

Join Date: January 2005

Posts: 54

has anyone else been charged or am i the only unlucky sod so far!

0
Advertisement
Options
#22 07-02-2005 8:34pm
vibe666

Registered Users Posts: 13,016 ✭✭✭✭

Join Date: May 2003

Posts: 12644

apeking wrote:

Got bill last tuesday and wasnt charged, dl 32G in Jan and 29G in Dec on my 8G cap

are you on IOLBB+ apeking?

0
Options
#23 08-02-2005 6:27pm
jokerboy

Closed Accounts Posts: 28 ✭

Join Date: June 2003

Posts: 15

grimloch wrote:

may be a stupid question but can you go over the eircom cap by playing games?

i think the home starter cap is 1 GB?

this was discussed before but i cant find it

Your download cap is anything you do on the net, Webpages / E-mail / Games / streaming music etc...

0
Options
#24 08-02-2005 8:22pm
apeking

Registered Users Posts: 492 ✭✭

Join Date: November 2004

Posts: 394

vibe666 wrote:

are you on IOLBB+ apeking?

Nope i'm on eircom

0
Options
#25 09-02-2005 3:23am
Richard Dower

Banned (with Prison Access) Posts: 21,634 ✭✭✭✭

Join Date: July 2003

Posts: 19348

apeking wrote:

Got bill last tuesday and wasnt charged, dl 32G in Jan and 29G in Dec on my 8G cap

The reason Eircom are charging is because of people like you who deliberatly break the rules and f_uck it up for everyone. :mad:

0
Options
#26 09-02-2005 3:34am
CyberGhost

Registered Users Posts: 5,553 ✭✭✭

Join Date: July 2003

Posts: 4766

Richard Dower wrote:

The reason Eircom are charging is because of people like you who deliberatly break the rules and f_uck it up for everyone. :mad:

and it's because of people like you that eircom and all isps in Ireland f_uck everyone

0
Options
#27 09-02-2005 3:43am
Richard Dower

Banned (with Prison Access) Posts: 21,634 ✭✭✭✭

Join Date: July 2003

Posts: 19348

So what you're saying is people who go over the cap are justified and are teaching the ISP's a lesson, yes?

The reality is people are enagaging in breach of contract which could lead to civil action, knowingly.

I'm not great lover of any ISP and high prices, crappy products...but individuals who go over the cap make everyone suffer in the end and make a bad service even worse by eating up all the available bandwidth.

The right course of action is to use people power to get a better BB service in Ireland and use our buying power to move to another ISP until Eircom finally offer something in line with Europe.

0
Options
#28 09-02-2005 4:00am
SkepticOne

Closed Accounts Posts: 6,718 ✭✭✭

Join Date: September 2001

Posts: 6644

Richard Dower wrote:

The right course of action is to use people power to get a better BB service in Ireland and use our buying power to move to another ISP until Eircom finally offer something in line with Europe.

You need to move to an ISP that doesn't rely on Eircom's wholesale 'Bitstream' product. This wholesale product is contended at 48:1 and 24:1 for the consumer products, more or less forcing the ISP to have caps or else have everyone suffer slow speeds. ISPs that use this product include IOL, UTV, Netsource, Digiweb DSL and, of course, Eircom.

ISPs that don't rely on this would be wireless, cable (NTL, Chorus) and those operating under local loop unbundling.

Unfortunately changing from one ISP to another doesn't necessarily put pressure on Eircom to do anything about contention ratios if those ISPs are forced to use those contention ratios.

0
Options
#29 09-02-2005 1:51pm
apeking

Registered Users Posts: 492 ✭✭

Join Date: November 2004

Posts: 394

Richard Dower wrote:

and it's because of people like you that eircom and all isps in Ireland f_uck everyone

I'm sorry, i'll stop cause u asked so nicely

0
Options
#30 09-02-2005 2:02pm
Moriarty

Registered Users Posts: 6,007 ✭✭✭

Join Date: November 2000

Posts: 5710

Richard Dower wrote:

The reality is people are enagaging in breach of contract which could lead to civil action, knowingly.

No they aren't. Go and actually read the contract.

Richard Dower wrote:

I'm not great lover of any ISP and high prices, crappy products...but individuals who go over the cap make everyone suffer in the end and make a bad service even worse by eating up all the available bandwidth.

You don't know what you're talking about.

If you come back with more FUD and nothing to back it up, expect a ban without any further warning.

0
Advertisement
Options
#31 09-02-2005 2:38pm
tuxy

Closed Accounts Posts: 14,983 ✭✭✭✭

Join Date: July 2002

Posts: 14399

20 gb over the cap last month i got my bill and no extra charge

0