Pixel 9a

wassie

https://www.boards.ie/discussion/comment/123490174#Comment_123490174

I wouldnt even bother with the Shop St mall if they are giving you the run around. Ive used them before and they were the typical bollix sales assistants - Theres 2 other VF stores in Galway.

Failing that even head out to Athenry. I was there earlier this year and the staff there are actually sound and cant do enough to help.

NewClareman

https://www.boards.ie/discussion/comment/123481447#Comment_123481447

I wish I had known they might take my Pixel 3a, gave them a 6a in pristine condition…

GalwayGaillimh

Oh they didn't call me back so I went in and spoke with the manager and explained about advertising standards authority and consumer protection false advertising etc..

Genuinely it seems my phone is not on the in store system yet is on the website trade in offer...oh was told offer only available if I port my number...I said website says I can get a new payg number...tried to tell me phone was locked to Vodafone...I said that's nonsense theirs a EU directive making it illegal for providers to lock handsets...

Anyways was told then offer only available till the end of the month and I said it says 30th June on the website lol

Told her put a phone aside for me I don't want to be told they are sold out when she does get back to me...which she will as she knows I ain't messing about...

Esse85

https://www.boards.ie/discussion/comment/123490570#Comment_123490570

Similar to my experience in Limerick at the weekend.

Dealing with liars, make it up as you go along stuff, while listening to one staff member b1tch that another didn't come in as she was too hungover.

You need to be very direct and straight to the point from the start.

Always ask if the phone is in stock before saying you wanna trade. State the website says you accept "pixel 6a" or whatever you're trading in.

Prepare to be told the phone is locked and only works with a Vodafone SIM card, acknowledge that.

Don't be bullied into paying for a top up amount.

dazzday

Anybody know what app they download onto the phone to test?

Sappy404

https://www.boards.ie/discussion/comment/123490686#Comment_123490686

I didn't catch the name of it but it's def on the Google Play store as I had mine disabled and had to re-enable it to download.

Esse85

https://www.boards.ie/discussion/comment/123490686#Comment_123490686

Retail Vodafone trade in I think.

Barr

Thanks OP , my kid had a clapped out Samsung A14 he was complaining about the battery . It was a non European version so had no NFC . I was full sure it wouldn't be accepted

They took it no issue - installed some app and done testing on the screen - €175 later new pixel in hand

Even better because as he was angling for a new iphone 😅

pleasant Co.

https://www.boards.ie/discussion/comment/123490686#Comment_123490686

it’s called “retail Vodafone trade in” and the app dev is called “blackbelt smartphone defence ltd.”

mik_da_man

But it needs a One time passcode, so you can't run it at home to check...

9400

To avoid most of the lies, locked to Vodafone nonsense and having to buy credit, could you just say that you are buying the phone as a present for your mom or wife and they are already on Vodafone network

user060916

https://www.boards.ie/discussion/comment/123491745#Comment_123491745

Exactly, I normally say I'm gonna port over in 3 weeks once my current top up plan expires. Never get any further hassle

Barr

I just took it out as a new number - they never asked if I needed credit