Hub Controller options

scsei

Just a quick one on the Tado. Has anyone had issues with the boiler continuing to burn even though both the app and wall thermostat say the system is off? Having this problem tonight at 2am of all hours!

deezell

https://www.boards.ie/discussion/comment/123265927#Comment_123265927

It could be frost protection on your system, possibly Tado initiated if the stat temperature is set to off, and air temperature drops to 5°. It could be in the boiler itself if it's in an outdoor cabinet or room. It may be a another old stat that's still in circuit, in parallel, if it wasn't removed during the Tado installation, check the Tado history graph to see was it giving the boiler small one or two 'flame' pulses at those am times. Do you have Tado timing for HW?

When it occurs again, and you're awake enough, if your Tado stat is wired, just pop it off the baseplate to break a possible SL connection and see if the boiler halts, which can take a few seconds in some models. If your Tado stat is wireless, see what indicators are lit on the extension kit receiver box during these ghost firings. 👻🔥 !

Banjo Carney

Last winter I was away during the week and the family at home were using the wireless stat if they needed to boost the heat and I was having the problem you describe regularly. Sometimes the only way I could get it behave normally again was to turn everything off at the trip switch. I even changed the tado under warranty but it continued to happen.

This winter however I'm home during the week so any adjustments are made using the app on the phone and I've had no problems. In fact it happened just once this winter and the stat was used on that occasion.

Now I have absolutely no explanation as to why this is the case but that was my experience.

@deezell is the man to talk to he's very generous with his time and knowledge and has helped me in the past.

deezell

https://www.boards.ie/discussion/comment/123266308#Comment_123266308

If you're using away mode on the app, and others with app access aren't (web version doesn't count), then the schedule will go into away mode when you're not there, which can turn on the heating according to the away algorithm and settings. This will also happen if you turn off your phone at night, even when at home, and also if your location services are turned off, or the sat signal is briefly incorrect. Herself doesn't trust location on the phone, so it's only an issue fir me if I'm out and she's in, then she just hits the boost. I've had some recurring issues with Google location, which on several days running eaely in the morning has switched my location to somewhere in Russia, and can take a good few presses of Google Maps set location button to read and compute the correct location. I blame Putin, it's be established that he has ships in the north sea pumping up Sat Nav interference to the satellites.

Banjo Carney

Fecking Putin 😂 I actually gave up trying to figure it out. So long as the app alone is used for any boosts etc all is good, but it the wireless stat is used it goes haywire.