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Vodafone gigabit fiber: Own router configuration

  • 08-01-2022 10:15am
    #1
    Registered Users, Registered Users 2 Posts: 9


    Hi boards, is it possible to configure Vodafone fiber to use my own gateway router? I've cable modem virgin and configured my own networking behind that after changing the virgin modem to bridged mode.

    The modem has a public addressable IP address and I have a cable from that to my gateway router.

    If I was to change supplier could Vodafone fiber be configured in the same way?

    Thanks Michael



«1

Comments

  • Registered Users, Registered Users 2 Posts: 278 ✭✭newirishman


    I am curious why you are doing it. I have my own networking setup behind the modem as well, but still using as the virgin modem as a router. Disabled WiFi and DHCP on it though, and have some (very few) port forwarding rules defined.

    Surely using as a router provides another layer of protection.



  • Registered Users, Registered Users 2 Posts: 278 ✭✭newirishman


    To answer your question- looking at the setup guide there seems to be a bridge mode available as well.

    Gigabox online portal —> internet —> bridge mode (left menu at the bottom)

    https://n.vodafone.ie/content/dam/gowingmyself/pdfs/Vodafone-Gigabox-Simple-Setup-Guide.pdf



  • Registered Users, Registered Users 2 Posts: 1,135 ✭✭✭dam099


    Will you be using Vodafone's phone or TV services? If not you don't even need to bridge, if your own router supports VLAN tagging you can plug it directly into the ONT and eliminate the Vodafone Gigabox altogether.



  • Registered Users, Registered Users 2 Posts: 9 mobirl


    I could be wrong but I wanted to reduce the complexity and keep the internal networking setup on my own device



  • Registered Users, Registered Users 2 Posts: 9 mobirl


    I haven't decided on the TV element but is it be possible to use the gigabox for TV as a client on my internal network and use my router (if it's supports vlans) ?



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  • Registered Users, Registered Users 2 Posts: 1,135 ✭✭✭dam099


    I’m not sure as I don’t have TV, think it was discussed on a thread before if you can find it using search.



  • Registered Users, Registered Users 2 Posts: 4 equal_moon


    @dam099 regarding replacing the Vodafone's Gigabox entirely: is it something you did for yourself?

    Our house is being connected to fiber via NBI and I'm considering Vodafone as one of the providers. Talked to three of their sales reps, one said it should be possible (though it sounded like he head no idea what I asked) and the other said I must use Gigabox.

    Glaceon said here with NBI I don't need it, so it sounds promising:

    https://www.boards.ie/discussion/comment/120107233/#Comment_120107233



  • Registered Users, Registered Users 2 Posts: 20,473 ✭✭✭✭Cyrus


    not sure if you got sorted but its possible if you can tag vlan on your router, basically you directly connect to the ONT box, tag vlan 10 and there is a username and password that i can digout when i get home if you want (its generic)

    actually its there a few posts down:


    vodafone@vodafone.ie and broadband as the password



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    Got a Vodafone Gigabox for a new gigabit FTTH connection (copper from outside house to fibre on pole, so FTTC strictly speaking).

    Currently using pfsense on a generic 4 port mini PC w WAN port designated igc0 on a DSL link. Tried to switch to fibre link with

    WAN/link type: PPPOE

    username: vodafone@vodafone.ie

    password: broadband

    VLAN ID: 10 (on WAN port igc0)

    Result: no data connection

    What have I missed?



  • Registered Users, Registered Users 2 Posts: 20,473 ✭✭✭✭Cyrus


    Try vodafone@vodafone.com and password as the password



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  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    Thanks. Will try that. FYI I tried asking ChatGPT, not expecting anything very useful. The response, appended, was light years better than Vodafone tech support (someone in India who thought a VLAN ID was a cable and said "can't help you w 3rd party equipment, we aren't trained").

    When I originally set this up on my DSL link years ago I was able to check something with Vodafone tech support staff in Ireland who would have known what a VLAN ID is. My using my own modem and router has saved Vodafone money. I have lost 3 modems (I've used Netgear DG834 routers in bridge mode; $15 on DoneDeal) and one router to lightning or power surges over the years.

    QUOTE

    To connect a third-party router to Vodafone's gigabit network in Ireland, you will need the following information and parameters:

    1. Vodafone Broadband Credentials: Ensure you have the correct Vodafone broadband credentials, including your username and password. These are typically provided by Vodafone when you sign up for their service.
    2. Vodafone Network Settings: Obtain the network settings required to connect to Vodafone's network. This information usually includes the following:
      • Internet Connection Type: Vodafone commonly uses PPPoE (Point-to-Point Protocol over Ethernet) for broadband connections. Confirm with Vodafone if PPPoE is the correct connection type.
      • Vodafone Broadband VLAN Tag: Vodafone may require a VLAN (Virtual Local Area Network) tag to identify your broadband connection. Confirm the VLAN tag with Vodafone.
    3. Router Configuration: Access your third-party router's web interface or configuration page by entering the router's IP address in a web browser. This address is usually printed on the router or provided in the router's documentation.
    4. WAN (Wide Area Network) Setup: Locate the WAN setup section in your router's configuration page. Configure the WAN settings using the information obtained from Vodafone:
      • Connection Type: Select PPPoE as the connection type.
      • Username and Password: Enter your Vodafone broadband username and password in the appropriate fields.
      • VLAN Tagging: If required, enable VLAN tagging and enter the VLAN tag provided by Vodafone.
    5. Save and Apply Settings: After entering all the necessary parameters, save the configuration settings on your third-party router.
    6. Test the Connection: Reboot your router or apply the settings, and wait for it to establish a connection to Vodafone's network. Once the connection is established, test your internet connectivity by accessing websites or performing a speed test.

    It's worth noting that specific router models might have slightly different configuration interfaces and terminologies. Consult your router's documentation or the manufacturer's support resources for detailed instructions tailored to your device. Additionally, if you encounter any difficulties during the setup process, contacting Vodafone's support team can provide you with further assistance and specific guidance for your network setup.

    UNQUOTE



  • Registered Users, Registered Users 2 Posts: 78 ✭✭pacman114


    For the username you need the serial number of your existing voadfone modem (starts with an E usually)@vfieftth.ie and the password is broadband. The rest of your settings are correct.



  • Registered Users, Registered Users 2 Posts: 2,399 ✭✭✭Glaceon


    I don’t think that’s necessary, I’ve never needed it, but worth a go if things aren’t working.



  • Registered Users, Registered Users 2 Posts: 20,473 ✭✭✭✭Cyrus




  • Registered Users, Registered Users 2 Posts: 78 ✭✭pacman114


    Nothing else worked for me. FTTH from a recent NBI connection.



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    I have now tried, with VLAN ID = 10 on the WAN port and IPv4 configuration type = PPPoE

    every combination of username: vodafone@vodafone.ie, vodafone@vodafone.com, E(rest of serial nr)@fieftth.ie and passwords "broadband" and "password"

    without getting an IP address. Just an orange data light on the modem.

    Suggestions?

    Update: this https://www.boards.ie/discussion/2058218923/vodafone-gigabit-broadband-and-udm-pro-setup-help

    gives me an idea. I'm actually not on an FTTH link, but an FTTC link, for which it seems VLAN ID = 10 isn't required. Will try removing this.... Nope.

    I've now come across references to PPPoE credentials being available from Vodafone support (here e.g., https://greenfrognest.com/pfVodafoneSiro.php#pppoei). If this is correct, I wonder how I can get to speak to someone who will oblige?

    And here, both an indication that cloning the MAC address resolves and that VF won't issue credentials:

    https://www.boards.ie/discussion/2058265202/connect-vodafone-nbi-fiber-directly-to-pfsense-as-pppoe-connection-vfieftth-ie

    Post edited by PJtharsaile on


  • Registered Users, Registered Users 2 Posts: 20,473 ✭✭✭✭Cyrus



    This help? I see the link won't post so copy paste below, not sure if there is anything in it


    If the Vodafone router worked right after trying the Nighthawk then the 10 minute wait wasn't long enough. The network typically checks for new routers every 30 minutes. Next time give it at least the full 30 minutes before giving up on Nighthawk.


    • Remove Vodafone router
    • Wait 30 minutes
    • Connect the Ethernet cable from the Netgear Nighthawk router yellow Internet port directly to the NBN FTTC NCD
    • Type http://www.routerlogin.net in your web browser
    • Username = admin
    • Check underneath the router for the password or it might be password
    • Settings
    • Setup
    • Internet Setup
    • Where it says Does your Internet connection require a login? click no
    • Where it says Internet IP Address and Domain Name Server (DNS) click on Get Automatically from ISP
    • Click apply
    • Click the Test button or open a random web page eg. google.com.au
    • Change your Netgear router admin password and wireless network name and password if you want
    • Logout of the Netgear router




  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    Thanks, but .. I'm not using a Netgear Nighthawk*. I'm running pfsense on a generic 4 port mini PC.

    FWIW I have paid for a static IP and I haven't tried fixing it in the router (not optimistic that would help), but if the 30 minute wait is significant (first I heard of any wait) that might work; will try.

    *I did, with FreshTomnato, for years, but it was the last router I lost to a power surge during lightning, despite surge protection in the power strip. Have now added surge protected plugs to the power strrips. Am using a Netgear DG834 in bridge mode as a modem on DSL link.



  • Registered Users, Registered Users 2 Posts: 20,473 ✭✭✭✭Cyrus


    sorry i guessed you wouldnt be using the same modem, its more the advice around disconnecting the vodafone one and leaving for a full 30 min before trying the new,

    Mine is FTTH so a different set up but havent had an issue connecting my unifi device directly to the ONT.



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    My modem on the gigabit link is a Nokia XS-010X-Q. Am also using Unifi but access points only and a controller running on a Pi.

    Given 30 min waits between attempts to login I'm going to start with

    PPPoE; vodafone@vodafone.ie, broadband; no VLAN tag

    then try other credentials at 30 min intervals.

    Hope I'm right in assuming VLAN tag needed on optical link only.

    Update:

    Nope, no IP address using vodafone@vodafone.ie and broadband.



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  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    Some progress:

    I spoke to someone in Vodafone technical support in Egypt who was friendly, helpful, patient, spoke excellent English. (Not uncommon at all in my experience dealing with staff in Egypt)

    He confirmed that the PPPoE credentials are

    username: E(serial nr)@vfieftth.ie (note typo in this above)

    password: broadband (all lower case)

    then we had some back and forth over FTTH and FTTC.

    My understanding is that FTTH is fibre to the home and FTTC is fibre to the curb. The Nokia box on the wall has a copper cable from the fibre on the pole outside the house so I assumed it was FTTC (no VLAN tag needed). I've seen photos of the "same" Nokia device with fibre going into it and believed it is an XS-101X-Q ONT (where ONT = optical network termination). However, I was assured I had an FTTH connection despite copper connection and, more importantly, that the box on the wall was not a modem and that the Gigabox was a router and a modem (which I knew).

    Oh dear. I assumed that the Nokia was a modem and that people who referred to not using the Gigabox dispensed with it (the Gigabox) entirely.

    I used the credentials above with and without a VLAN tag of 10 but (no surprise) didn't get a link (using Nokia and my pfsense router).

    He tried getting senior technical help but the advice was, in effect, to go away if not using Vodafone equipment. Curiously, he couldn't see an active link even when the Gigabox was online and working (may have been a delayed update to whatever console he's using).

    Advice: try another router (my pfsense working fine with PPPoE on Vodafone DSL) and in the meantime use (Gigabox in) bridge mode.

    So.. I'll end up running the Nokia and the Gigabox. I could have done this from the start if I'd known WTF the box on the wall was and about which I received no information at all, literally nothing (an empty box with serial numbers on it was all the installer left).

    In better news dept my speed test results

    DSL link: 4Mb

    Gigabit link: 139Mbps, 239Mbps, and 449Mbps on consecutive days since installation (just one test a day at random times).

    Update: FINALLY

    Home network incl Unifi Access points switched over to new broadband link.

    All I had to do was use the Gigabox in bridge mode and disable wi-fi on it (used button on top) and use the correct credentials, VLAN tag of 10 on WAN port and PPPoE.

    I'm not getting the static IP I'm supposed to be getting. Will deal with that next. Wonder if it was tied to the Gigabox MAC address; hope not.

    Latest broadband speed test: 512 Mbps.

    Post edited by PJtharsaile on


  • Registered Users, Registered Users 2 Posts: 2,399 ✭✭✭Glaceon


    If it works with the Gigabox in bridge mode I’d wonder if your pfsense device is handling the VLAN tagging correctly?



  • Registered Users, Registered Users 2 Posts: 20,473 ✭✭✭✭Cyrus


    Not sure what the difference between your connection and mine is but I connect my unifi dream machine directly to the ONT no requirement for any Vodafone hardware.



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    I understood this and it's why I was convinced the Nokia had modem capabilities, wrongly as it turned out. My guess is that there may be versions of the device. I'm relieved to have now switched over from DSL to Gigabit with no disruption (no changes needed to LAN or wi-fi configuration).

    Vodafone has now reconfirmed the static IP they gave me earlier, however I've repointed my Cloudflare DNS to the existing address and I'll wait until I reboot the router before checking this works as expected (hasn't so far). It won't be today.

    I feel bad about wasting the fime of a good guy in Vodafone in Egypt but ultimately the problem was occcasioned by Vodafone's poor customer communication. The installer lefft a Gigabox router and Nokia box. The next day another Gigabox was delivered. Why? I assumed it would hav a SIM card in it for the 4G failover. Wrong. The following day a package arrived with a 4G dongle and SIM. This needs to be plugged into the router to provide "AlwaysConnected" service, or what most of us would call 4G failover. Of course it won't work with the router in bridge mode. My pfsense box can load balance and failover to a 4G link if I configure it but "AlwaysConnected" is a fraction of the cost (€5 a month v €45) so I'll just be ready to dispense with pfsense temporarily when needed.



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile




  • Posts: 0 [Deleted User]


    Vodafone refused point blank to disclose my pppoe credentials and the Bridge mode was disabled by default on my Gigabit router. The option to use my own DNS server was also disabled by default with no way of enabling it ( in fact they hijack all DNS calls and redirect to their own DNS servers). Without the ability to use Bridged mode the Vodafone service was useless to me and I cancelled within the cooling off period. I am back using 3mobile MIFI with a pay as you go SIM (cheaper than their broadband package and exactly the same service).

    I am moving house soon will subscribe to Eir fibre when I do since they offer all the services I need. Very disappointed with vodafones whole approach to this.



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    The PPPoE credential are [router serial nr]@vfieftth.ie / broadband;

    Your router can't function as a router unless bridge mode is disabled. Are you saying it's impossible to enable it? If you can enable it then you can use any DNS you like.



  • Registered Users, Registered Users 2 Posts: 12,910 ✭✭✭✭whatawaster


    Sorry to hijack this thread with a question of my own (related, I think) -

    I've just moved into a house with a SIRO ONT. Tried to sign up with Sky, but has previous owner had started cancellation proceedings with Vodafone they say all we can do is wait for the cancellation to process. They said this can take up to 31 days.

    All i have is my old Eir router from my previous house. Can I plug this in and make use of the Vodafone broadband until it cancels down? I don't have original Vodafone router (some posts above seem to suggest I need it for serial number)?

    Thanks



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    May not be a complete hijack.

    I've been trying to get the static IP I'm supposed to get with my Giabit Vodafone link without success. My pfsense router is assigned a random address on reboot. Vodafone's advice begins and ends with "use the router provided to you" and I couldn't get a simple yes or no answer to "is the router's MAC address used to identify the device?"

    My Gigabox MAC address is on it and I successfully configured pfsense to use that address. This didn't resolve issue, suggesting that the device's IPv6 address, which I don't know, may be used instead. The device is in bridge mode and I don't know if I want to bother faffing any further (half-expecting that even if successfully assigned the IPv6 address to my WAN interface that that still won't be enough). It may be easier to just give up and use DDNS.

    In short, Vodafone can recognise their own equipment but if you can get a valid serial number you may be able to login with another router provided you have a modem / router in bridge mode (see earlier messages in this thread).

    Update:

    I've had a look at another Gigabox router offline. It's not obvious that it supports IPv6 so don't know how it's being recognised.

    Update 2:

    Tried that router online. Gets a random IP. Have since found this

    which seems relevant. First step is get things working with Vodafone router then swap.

    Post edited by PJtharsaile on


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  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    Further update:

    Taking the advice I found and shared earlier I switched to Vodafone's router and still failed to get the assigned static IP supposedly assigned 6 days ago--and subsequently confirmed by both email and text, then by text a 2nd time when reportedly not working, and again (3rd time) today. The latest hypothesis from Vodafone tech support is that it was applied to my copper connection (DSL line). This makes little sense as I already had a static IP assigned to that service, which I cancelled yesterday, and had done for many years.

    Despite my reporting that the external (WAN) IP was a different address to what it was supposed to be, and confirmed by several IP checking sites for good measure, there was a suggestion that I try to connect to the router by wi-fi to see if it would be different. /eyeroll

    This will now be escalated and I'll get a call in "24 to 48 hours".

    Lessons learned

    1. Don't cancel the copper link until the new link is working, complete with new static IP
    2. Don't use own equipment until 1 completed


  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    Following up after 48+ hours Vodafone now say "there is an issue" and it will take another "3 to 5 working days to resolve it".



  • Registered Users, Registered Users 2 Posts: 20 donogh5


    Final edit: forgot the Orbi has its own speedtest feature (Ookla): 1801.46Mbps / 202.88Mbps. Happy with that !

    Edit 3: Wifi caps out at 750Mbps / 202Mbps. LAN is hitting 930Mbps / 203Mbps. Will update again when I have better networking hardware. Very curious to see if Vodafone is actually supplying this "2Gbps" service.

    Edit 2: I got it working with my Orbi RBK853. I used E<serial>@vfieftth.ie as the username and broadband as the password (PPPoE), as well as enabling VLAN ID 10 under VLAN / Bridge Settings. For good measure, I copied the Gigabox's MAC address.

    No need for 30 minute waits, etc.; it worked as soon as the settings were correct.

    For me, I think the difference is I have a Huawei OptiXstar EN8010Ts-20 on the wall, which is clearly acting as the modem (rather than the Nokia device). Of course, the RBK853 still doesn't have 2.5Gbps LAN ports, but at least the full 2Gbps is feeding into the wifi (Wifi 6 AX6000 on this device).

    Edit: I read the thread again. Is the conclusion that it's impossible to use a replacement for the Gigabox?


    Thanks for all the details re using own router. I am definitely going to try it.

    I signed up for 2Gbps broadband with Vodafone and it was delivered with this "Gigabox" last week.

    However, I just figured out that the LAN ports on the Gigabox max out at 1Gbps.

    So there is literally no way to utilise a 2Gbps service without your own router. Why do they even sell it when their own hardware doesn't support it?!

    I'm thinking about ordering a TP-Link Deco BE-95 from amazon.com (not available in Europe yet): https://www.tp-link.com/us/deco-mesh-wifi/product-family/deco-be95/ It seems to support VLAN tagging and it has 2x 10Gbps WAN/LAN ports and 2x 2.5Gbps.

    Had already bought some QNAP 10Gbps/2.5Gbps switches [https://www.amazon.co.uk/dp/B0974XNGJL] but they're completely useless because of the crappy LAN ports on the "Gigabox".

    Post edited by donogh5 on


  • Registered Users, Registered Users 2 Posts: 706 ✭✭✭kaahooters


    might seem like a dumb question, but, do you have anything that can use the 2Gb line?



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    On 13 July Vodafone indicated that they needed 3-5 days to resolve their failure to provide a working static IP with an NBI gigabit connection. As it happened I was away the following week and then decided to leave things another week or so before following up further.

    I've now been in touch with Vodafone technical support yesterday and again today, again using Vodafone's router (Gigabox) not my own router. Vodafone remains unable to provide a working static IP. Each time I get told it's been done. Each time it simply isn't done, and yes I switched off the router for an hour each time before I tried to pick up a new address. Long story short, I have now been credited €10 for the inconvenience -- this has been going on for a month -- and I have been promised a phone call by a 2nd level escalation team which, surprise, is backlogged to the tune of 24 hours or more.

    I find it hard to believe that I'm the only residential user with a requirement for a fixed IP and am disappointed and fed up that Vodafone offered a service they seem unable to implement.

    I have, however, managed to get confirmation that the router's mac address is used for IP address reservation. I spoofed this with my pfsense box so it ought to have worked no differently from Vodafone's router. Meanwhile, Vodafone's router is back in bridge mode, and apart from the lack of a static IP the link is working OK.



  • Registered Users, Registered Users 2 Posts: 106 ✭✭PJtharsaile


    A week later and I stll don't have a static IP from Vodafone.

    The call from 2nd level support never came so I called again yesterday.

    Technical staff indicate that everything needed has been done to activate the address (and now that it doesn't depend on a mac address) and suggest that the problem is with sales staff responsible for the order. The link was activated on 4 July with the static IP pre-ordered. Sales staff have activated two different IPs, last on 1st of August, and suggest the problem is with technical staff. First and second level support simply blamed my using my own router until I stopped doing so. I spent a long time on the phone yesterday, resetting the router and the NBI box on the wall and hearing "it's still showing the same session". And "there seems to be an issue". There was an issue last week too.

    Meanwhile, Vodafone's router is back in bridge mode, and apart from the lack of a static IP the link is working OK, just without a static IP I ordered and am paying for.



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  • Registered Users, Registered Users 2 Posts: 7 Nik


    I have been using Asus router for about 6 years now , I have fiber conection with vodafone , vlan id = 10 username : broadband pasword :( router s/n)



  • Registered Users, Registered Users 2 Posts: 2,625 ✭✭✭Thor


    I have been using my vodafone SIRO since install without their modem. Straight from ONT to my opnsense firewall.

    Now trying to find method to get Vodafone TV working within this setup. Currently have ONT to switch with my own firewall and Vodafone Modem going at the same time, just so TV can work, but would rather not have that connected at all.

    Would be nice if they would actually offer 2GB service. I know Blacknight will do it if you supply your own modem since. Head of SIRO said everywhere can get 2GB but ISP's dont offer it just do lack of modems with 2GB LAN. Pretty sure the ONTs are 1GB only as well.



  • Registered Users, Registered Users 2 Posts: 154 ✭✭skstretch


    Got this working with a TP Link Deco Xe75 Pro wanted the WiFi 6E.

    ONT straight to Deco Xe75 Pro

    Got it working once I used the serial number with a small e then serial number @vfieftth.ie. Put Vlan to 10 with priority as 1.

    Dunno if priority 1 was best option though.

    Getting over 900mb over the 6e WiFi to phone.

    Other items getting 500mb in other rooms.

    Do people know what the Vlan priority should be???



  • Registered Users, Registered Users 2 Posts: 43 gg3390


    Did you manage to get sorted with your static ip and Vodafone NBI? - I’m going through the same ringer with them at the minute.

    got fiber last Friday. Let them put their gigabox modem in first, then over weekend swooped it out and directly into pfsense from ont. all great until yesterday, when all just stopped dead. Actually kinda stopped - was missing Microsoft, HP and some others, but could get fine to most Irish sites. Rebooted pfsense wan connection and ever since then nothing.

    Vodafone are blaming the modem, but even after swooping back to their modem direct still no sync.

    never had these issues with Eir, or indeed until Friday my Vodafone adsl.

    would be interested to hear how you ended up pjtharsaile



  • Registered Users, Registered Users 2 Posts: 176 ✭✭paddyman


    Hi all,

    Similar to the OP i have Vodafone Fiber (i believe its via Open EIR) and a Ubiquiti router.

    I managed to remove the VF Gigabox and go directly from the ONT to my UDM PRO SE as suggested in this thread. The only settings i had to change was:

    VLAN ID: 10

    WAN/link type: PPPOE

    username: vodafone@vodafone.ie

    password: broadband

    Everything is working except one thing. I cant watch live TV with the Vodafone STB. I contacted their support and I am pasting what they advised.

    1. "Nice you now have PPPoE IP. VLAN 10 is required also for the IPTV IP." - (i done this)
    2. " the IGMP (IPTV option) should be enabled in the interface that has the DHCP client running". - (there is a checkbox on the GUI i selected for this)
    ————————————————————

    3. " For the STB to work you also need to configure in the same physical interface a DHCP client to receive a second IP in the WAN which will provide the connectivity to the STB (as well as voice service if this is the case).

    The way is implemented in the Gigabox, is via two virtual interfaces that are attached to the physical interface.

    One virtual interface has the PPPoE client and the other one has a DHCP client.

    When the second IP is up, the TV service should work".

    ———————————————————This part 3 i cant see how to do via the gui. Have any Ubiquiti users any instructions you can share to do this?.Thanks,Paddy



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  • Registered Users, Registered Users 2 Posts: 5,967 ✭✭✭JDxtra


    Note, for Eir fibre customers (not Vodafone) - own routers such as Ubiquiti devices work without any additional configuration. Same with Eir TV - works as long as it detects it's on an Eir broadband connection (regardless of router of WiFi devices used).



  • Registered Users, Registered Users 2 Posts: 3,794 ✭✭✭wassie


    Sorry I cant offer any suggestions other than to say your lucky VF are giving you support given you are not using their hardware. I had issues a few years back setting up VFs IPTV with my own hardware, but support weren't interested (understandably) in anything other than their Gigabox.

    Since then, I wont rely on any RSP/ISP for IPTV services (or any other services for that matter) other than provision of straight broadband access as it allows me to switch easily if Im not happy with them or get better pricing elsewhere.



  • Registered Users, Registered Users 2 Posts: 14 alex.krycek


    I am also interested in getting the VFTV to work with unifi equipment. I have a Cloud Gateway Ultra and Fiber to the cabinet so still need to use the VF modem(I have a huawei hg659 not the gigabox) as I'm using the rj11 phone socket and don't have an ONT.

    To be honest I'm struggling to even get the internet to work using PPPoE, not sure I have put the huawei into bridge mode properly..

    Will follow this thread and hopefully there is a solution. I have googled this for a while but to no avail. I did see this being mentioned, its a script you run through SSH, far beyond my capabilities currently. Might help you: https://github.com/fabianishere/udm-iptv



  • Registered Users, Registered Users 2 Posts: 176 ✭✭paddyman


    Hi Alex, thanks for the Github link. Thats also a little bit advanced for me….but i will look into it.

    First step for yourself is obviously to get the internet working. Putting the VF modem into bridge mode and entering in the PPPoE settings should get your internet working with the Unfi router as a first step. Try that and let us know how you get on.

    That may put you into the same position i am with multicast not working for live TV. However pausing the TV channel for a few seconds and pressing play is a work around.

    Paddy



  • Registered Users, Registered Users 2 Posts: 14 alex.krycek


    Hi Paddy, that's the plan for this weekend I only get a small window of being allowed have the internet off by messing with settings :D

    I read that the reason you get the channel playing initially and then it goes is due to the first few seconds being unicast traffic and then it switches to multicast. If there is a setting for IGMP i think this needs to be on as far as I can understand.



  • Registered Users, Registered Users 2 Posts: 2 wiliammbr


    Hi guys,
    By combining the discussion here and from

    , I managed to get it working on my ASUS RT-AC86U:
    Here is what I did:

    • Upgraded the firmware to the latest.
    • Connected my Asus WAN port directly from the Fiber device Ethernet port.
    • Connection Type: PPPoE
    • WAN
      • Internet Connection
        • Basic config:
          WAN Connection Type: PPPoE
        • Account Settings:
          Username: Vodafone Modem Serial number@vfieftth.ie (ex. E1234AB5678901@vfieftth.ie)
          Password: broadband
    • LAN
      • IPTV
        • LAN Port:
          Select ISP Profile: Manual Setting
          Internet: VID = 10 ; PRIO = 0
        • Special Applications:
          Use DHCP routes: Disable

    Hope that works for you!



  • Registered Users, Registered Users 2 Posts: 82 ✭✭theluke79


    This discussion is excellent!

    I myself have a ASUS ZenWifi 9, with EIR 1GB Fiber, 2 nodes.

    The principle is the same, but the configuration is harder to set up in the Asus b/c it kept freezing when trying to properly setup PPPoE.

    That being said, it's been rock solid for 12 months after the initial pains (a few hours).

    Full gigabit speeds.



  • Registered Users, Registered Users 2 Posts: 82 ✭✭theluke79


    Any luck with that Paddy?

    I am going to help a friend tomo with Netgear RS700s and Voda TVBox, I am worried about the TV not going to work



  • Registered Users, Registered Users 2 Posts: 176 ✭✭paddyman


    Sorry but never got it figured out. I just live with the fact i have to press pause for a few seconds. We are not big TV watchers anyways so its rarely an issue.



  • Registered Users, Registered Users 2 Posts: 3 swa kildare


    Hi all, I decided to post my Q. here rather than bumping an old thread.

    I need some help to avoid making another mistake.

    Got NBI with Vodafone installed on the 12-Sep.
    From lots of reading I thought I had it all figured out.

    Nokia ONT -> Netgear switch GS105 -> 2 lines to Gigabox & Asus router.

    My mistake is with the ASUS AX4200 as it doesn't have VLAN Tagging on the WAN port.
    I know SFA but have managed in the past to daisy chain routers... basic stuff.

    So the setup is supplying internet to two different buildings "A & B" while hoping to avoid double NAT issues.The plan was to use the vf crap in bridge mode to my sisters place "B" and the Asus for mine "A".
    The landline is also on the vf router.

    At the moment there is very little connected at "A" just 2 PC's, PS5 dual/triple streaming and the 80y/o mammy is a light user on mobile.
    However at "B" they have more gadgets but not heavy users, my disabled niece lives on her PC watching YT and will restrict her speed via her 10/100 base router just as a precaution lol.

    No TV streaming services or mesh systems planned.


    So the question is, if I go with ASUS RT-AX88U Pro (AX6000) will that be all I need or do I need a Managed switch as well?
    Or is there a cheaper road I can go down?
    I just wanna keep it simple but durable.

    Edit: Just logged into the gigabox and there's no options for configuration.
    So options are???
    1. Hope I find someone nice in Vodafone support that will turn on Bridge Mode for me.
    2. Bypass the gigabox completely, and in that case I need more help.

    Regards Steve.

    Post edited by swa kildare on


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