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Refund after Application hasnt worked for 1 month now

  • 04-08-2021 11:05am
    Registered Users Posts: 2,462 ✭✭✭

    Hi All,

    I am wondering is it possible for getting a refund on an app I purhcased(€29.99) in the Apple App Store.

    Its stopped working over month ago, I have emailed the developer 3 times with no response.

    I was wondering is it possible to get a refund or what are my options?

    Should I contact Apple or initiate a charge back ?