I left EIR and could not stomach that awful excuse of a company ever again, I am waiting over 12 months for a reconnection in another rural property. EIR are a disgrace and everyone should leave them, good for nothing and should be boycotted.
They wanted a router and TV box returned. I chose the fastway option and they'll pick it up from me. Thing was I didn't have a router, never did. Declined it on install. Told them this and believe it or not they shipped me out a brand new one, arrives tomorrow by fastway, and them I book a return with fastway to ship it back.
Odd company. Said they couldn't just write the router off so they're sending silly money shipping stuff around.
In other news my VF setup is done and the router isn't bad. I cloned my sky router to it so all my devices still connect. Had to really because their phone line is VOIP. I can request them to return this to physical but the way they set it up meant I couldn't continue to use my own routers as they don't have a phone line connection in the router.
I left eir to to goto Pure Telecom,
€40 for 1 gig FTTH, unlimited calls to local and national numbers. best bargain out there no issues a seamless transfer over to Pure!
I am using Fastway who will pick it up from my house. If Eir wish to challenge me on it then best of luck to them, I'd love an auld formal email fight with a company. It's been a while.
Yep you just call up and they cut the increase from €6 down to €1. Ridiculous.
no they dont. I had Vodafone BB, house phone and tv installed in a property on monday
Just signed up there for the full package online through chat as there were some issues processing it online and she threw in the complete sky Sports package for €1 extra per month for next 6 months as an add on.
Absolutely delighted with this deal.
I've just received an installation date for later this week. Will the engineer being the modem with him or does that get delivered by An Post? Thanks.