Liveline: Thread with no name, Host with no shame

Atlantic Dawn

The best were the lads who took our loans to buy the shares, proper mathematicians.

LambshankRedemption

Who is his current provider? Because his line quality is atrocious.

Joe: Why do they keep threatening people with Stubbs?

I'll tell you Joe, only old people care about that, and they were focussing on older people. Hoping the older people would not notice about additional charges to their bill.

Atlantic Dawn

If I was to guess I'd say Eir provide RTÉ's telecom needs at one of the most expensive contracts in the wurdled.

2smiggy

in fairness, if you want 'a paper bill' you pay extra for it, same if you don't use direct debit

Atlantic Dawn

Conmen at the front door is my experience of dealing with them and anyone else.

McDermotX

Mult-eye-national

Tow

Joe, when are you going to give the eir complaints number?

Atlantic Dawn

About Vodafone…wtf Joe?

mykrodot

Eir never rang him to tell him his contract was up! God I almost spat out my coffee, hilarious! At least if you're going to complain (& I completely support people on this) make the complaint realistic!

LambshankRedemption

https://www.boards.ie/discussion/comment/122026256#Comment_122026256

6 quid for the service of printing out the bill is ridiculous.

Some companies I will never sign up for direct debit for, because if, like that caller, the direct debit tries to take 800 quid out you end up with no money for the month, and/or a black mark on your credit rating.

rodders999

Did you sign up at the front door caller?

No I brought him into the sitting room Joe.

Superb.

Atlantic Dawn

https://www.boards.ie/discussion/comment/122026276#Comment_122026276

Rich Tea biscuits on arrival.

walshb

awful 1st world problems.

2smiggy

https://www.boards.ie/discussion/comment/122026273#Comment_122026273

not too bad, to print and post the letter. they are making a profit off it, but it does cost them extra

walshb

why would any company encourage their customers to complain?

LambshankRedemption

https://www.boards.ie/discussion/comment/122026308#Comment_122026308

How are they making a profit off it if it is costing them extra?!?

LambshankRedemption

Finding myself agreeing with Joe. I feel durty.

NeinNeinNein

Play another clip, Joe needs a Twix break.

Atlantic Dawn

I think AI is a touch of a load of bollix in what it promises.

Dan Jaman

"Leveraging AI". Sounds like a manager slimy winker.

johnbarrett35

Our landline didn't work for nearly a year until we got fibre installed. They said it was not possible to turn it back on until then!!

CH3OH

We will answer the call in 2 minutes...

But then we will torture you on hold until you give up and hang up

LambshankRedemption

https://www.boards.ie/discussion/comment/122026310#Comment_122026310

Encourage, no. But telling your support agents they face disciplinary action for giving out the complaints number is a new level of low.

walshb

”obviously obviously..

wtf is obvious, love?

extra-ordinary_

Ah cmon lads, it's widely known probably ten to fifteen years that eircom were total muck, to the point that they had to rebrand into 'Eir', but still the same shocking service/product. I blame these morons for considering them as a viable choice in the first place.

Oliver is a first-class waffler, presumably a definite requirement for that role.

Atlantic Dawn

I hate those automated call handling systems where you have to say out your name or account number and it then sees if it can recognise what you have just said, usually results in a row with the thing, similar to the Sat Nav in the car.

2smiggy

why does she keep saying 'obviously'. it's not oblivious to anyone but you

thecretinhop

Joe got shafted on eir shares hence he's the hump on eir

Furze99

I see McRedmond is also now on the Eir team, wasn't he flagged for RTE at one stage? These lads are good for one thing, sitting in their Dublin offices, making cuts and raising charges.

But it's pointless complaining too much about Eircom/ Eir as they essentially most of the physical telecoms infrastructure and don't really give a crap about complaints as it's a monopoly position. Like ESB Networks.

walshb

https://www.boards.ie/discussion/comment/122026363#Comment_122026363

20 years have them an never a single issue. 1-2 outages that were fixed quickly