Liveline: Thread with no name, Host with no shame

2smiggy

you sound painful to deal with. i'm not surprised

Atlantic Dawn

I'm surprised no angry ex-employees didn't release the training manual in to the public domain, I'd love to see all the trigger wurds and phrases, some are likely comical.

Dan Jaman

The butterfly in Joe's head is banging its tin mug against the bars.

Furze99

https://www.boards.ie/discussion/comment/122026363#Comment_122026363

What choice is there as regards landlines?

2smiggy

in hindsight, maybe it wasn't the best idea to sell off our broadband infrastructure …

BPKS

Those are not Poles Joe, they are Ukrainians.

LambshankRedemption

Cards on the table, the first 5 years of my career was in support. In both junior management and as a support agent. That was 20+ years ago. I wasn't in Eir, but ALL providers give poor support.

"We'll send an engineer to the house". I've met some of those engineers. Some of them failed construction studies at Junior cert, and somehow got a job as a Telecoms engineer.

Joe: Did you ask to speak to a supervisor?

That does nothing, because for 2 years I was the supervisor, and the supervisor is giving help and solutions to the support agent constantly. Asking for a supervisor just reduces the amount of help the supervisor can give to other people. Stop telling people to ask for a supervisor!

NeinNeinNein

Shut up woman, Joe has some shite puns to share.

2smiggy

you may as well be speaking chinese as trying to explain hotspots to Joe

Atlantic Dawn

He pays a quarter of the bill 4 times and pays the same amount if he just paid it in one chunk…minus the cost and time of driving down to the Post Office that would test your jaysus patience every single visit.

extra-ordinary_

https://www.boards.ie/discussion/comment/122026390#Comment_122026390

Semiphore?

2smiggy

they will claim the you are not panelized for the paper bill, but rather get a discount for the digital bill and direct debit

BPKS

Liveline gets lots of bad lines as well. Usually when a caller has a sensible solution to a Liveline mountain out of a molehill or an opinion different to Joe.

2smiggy

a very articulate man in fairness (not Joe !!!!)

Sigma101

"Back on Eir". Joe's on foyre today.

LambshankRedemption

https://www.boards.ie/discussion/comment/122026427#Comment_122026427

But if his pension comes in weekly, it's easier to do it weekly.

In 2024, it's not impossible to allow weekly payments online or direct debit, but the companies have ancient, legacy systems that can't do it.

avfc1874

I feel dirty, but I've not had any issues with eir,

But I'd only sign up for a year at a time, even though a 2year deal was better value

NeinNeinNein

Joe fascinated with the colour of the paper 😄

avfc1874

Either Joe is slow,or he doesn't know when to stop with the stupid puns

LambshankRedemption

https://www.boards.ie/discussion/comment/122026449#Comment_122026449

The measure of a company is not how they manage when things are fine. It's how they manage when things go wrong.

Atlantic Dawn

Red letters to be banned by 3pm.

shearforce

Ann sounds very 'cast down'.

She might be worth mining for other misery, I'd imagine Joe is thinking to himself right now

Dan Jaman

Sky are another shower of shyte, caller.

Atlantic Dawn

Skoy runs over the Eir cabling.

avfc1874

Ah here, how gullible is this one that she thinks the postman gives a flying fcuk about her

BPKS

Wait till u try cancel Sky caller

shearforce

Ron

'the business guy'

LambshankRedemption

https://www.boards.ie/discussion/comment/122026455#Comment_122026455

Clearly you are new here.

Atlantic Dawn

A businessman no less.

avfc1874

Joe close to calling eir bad bad b@stards