Tesla Model 3 - V3.0

JOL1

https://www.boards.ie/discussion/comment/122365719#Comment_122365719

Thats a secondary point and perhaps irrelevant. Tesla's contactual provisions are clear and state that where the purchaser has ordered following a Test Drive then "this Agreement shall not have been entered into by using means of distance communication and consequently you will not have the statutory cancellation right described herein "

The scenario that you mention as to timing of conclusion is a moot point in circumstances where the agreement was not entered into by means of distance communication.

In conclusion the wording is crystal clear in its intent…whether this contractual term is capable of overriding a statutory right is another matter but there is zero doubt about what it is saying.

maidhc

https://www.boards.ie/discussion/comment/122365816#Comment_122365816

That’s the point though; it can’t override the regulation IF the buyer is a consumer. See regulation 39 & 40

https://www.irishstatutebook.ie/eli/2013/si/484/made/en/print

(Edit to include correct link)

maidhc

https://www.boards.ie/discussion/comment/122365815#Comment_122365815

I never mentioned anything about the euros here? You did. I said you were wrong on your interpretation of European law.

Gumbo

https://www.boards.ie/discussion/comment/122365834#Comment_122365834

Time will tell.

“distance contract” means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, and with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded;

So the OP visited the dealers and then placed a deposit online it will come down to interpretation on whether it’s a distance contract or not.

Anyway. Off to Joe Duffy with ya and spill it out on air

Redfox25

https://www.boards.ie/discussion/comment/122365803#Comment_122365803

Define better.

Hp, you pay more per month but at the end, you own the car. Pcp, you pay less per month and after the term, you go again, hand back the car or buy it fom the finance company.

Depends On what your long term plan is really.

Pcp has been best summed up by many as a way to sell folks who can't afford it, a car.

Probably best to do the sums yourself.

maidhc

https://www.boards.ie/discussion/comment/122365838#Comment_122365838

Yes. I was trying to tease out why it is a distance contract in my view. Your posts just lower the quality of the conversation and unlike others here make no effort to actually grasp the issues.

Gumbo

https://www.boards.ie/discussion/comment/122365844#Comment_122365844

You haven’t exactly escalated the thread to the high heavens. More ranting and raving from you and sly dismissive comments. Go have a Kit Kat or something.

I told the op Immediately to escalate it to the uk team, providing an email address to go to. In fact I’ve given that countless people by pm along with the wording to use to get a refund. I hope the OP gets it back. But hey, you continue your angry little man rants.

...Ghost...

An entity can't make a contract term to bypass a statutory right. They can say stuff and hope it sticks and can even try to persuade people the contract trumps their rights, but it doesn't. The word "simultaneous" in the regs is what will matter. The only way Tesla could get around this is if the order was placed in the presence of one or more of their staff.

JOL1

https://www.boards.ie/discussion/comment/122365803#Comment_122365803

You need to familiarise yourself with the differences as comparing PCP to HP is like comparing an Apple to an Orange..both are fruit but very different. The interest rate is similar to both but HP is a loan where you pay off the full amount borrowed by equal monthly repayments for the term and at the end of the term you own the car.

In contrast PCP can appear attractive as there are lower monthly repayments but at the end of the term there is a large "balloon" payment due before you own the car. You may benefit from lower monthly repayments but you are postponing a major decision to the end of the term. You can usually pay the ballon and take ownership, hand the car back or enter a new PCP.

...Ghost...

Anyone having Bluetooth issues connecting with car lately? Since update yesterday, our phones don't connect. The App does its thing, but won't connect to drive or lock when walking away. Reboot of car and phone didnt work. Opened a ticket.

Gumbo

https://www.boards.ie/discussion/comment/122365912#Comment_122365912

There was 2 Teslas at my house yesterday, both on the latest .7 software and no issues with Bluetooth. One thing I found was some settings changed or defaulted to off, ambient lights for example.

DrPsychia

https://www.boards.ie/discussion/comment/122365803#Comment_122365803

if you're disciplined to divert the difference between the PCP and HP payment into a savings account like trade Republic you'll be better off as long as deposit rates remain higher than the loan finance rate.

If yes, go PCP with 10k kilometres annual . The 10/15/20k annual allowances don't matter unless you're handing the car back at the end of the term and you've done 160k kilometres instead of 80k.

Total amount payable is the figure to look at regardless of what option you choose

User1998

https://www.boards.ie/discussion/comment/122365788#Comment_122365788

All I know is that during Covid, dealers would often send walk around videos and value trade ins over the phone and deliver the car to the customers door. But before singing the sales contract they would make the customer test drive the car at their home therefore avoiding any distance selling rules. I feel like the same will apply in the Tesla scenario but obviously it was booked under a different name so they may well get their money back

Gumbo

https://www.boards.ie/discussion/comment/122366193#Comment_122366193

Yes I remember that. Off premise selling or something.

I hope he gets it back but I would escalate to the email address i posted earlier. Maybe they can bypass the Irish store. That’s why processed my refunds.

kevanwm

https://www.boards.ie/discussion/comment/122365861#Comment_122365861

@Gumbo would you be able to pm me the email address and wording please?

I’m also having a battle getting the refund out of Tesla.

Thanks

Gumbo

https://www.boards.ie/discussion/comment/122366330#Comment_122366330

Sent

jobrien19

https://www.boards.ie/discussion/comment/122362467#Comment_122362467

Update: Manager from Cork showroom called and reiterated that the deposit would not be refundable and tried to lie saying my wife had test drove the vehicle.

I told him that I could pull the call recording whereby his salesman agreed that the deposit was 100 percent refundable if we were to cancel. Situation magically solved and refund is due back to us in the coming days. How this man can try and barefaced lie to customers everyday amazes me that he's still in a job.

Amazing how they can just blatantly lie to hold onto deposits until you present them with evidence to call their bluff.

positron

Got the happy hedgehog here and went thru the trade-in and put in a PCP application. Let it all happen on it's own time.

How's the trade-in offer from Tesla typically for 6-7 year petrol cars? I am expecting zilch tbh. Probably better to sell private. Oh well.

PS: Who am I kidding. I can't wait. First electric car. First new car.

Gumbo

https://www.boards.ie/discussion/comment/122366345#Comment_122366345

Great news.
I would escalate the treatment to the email address I posted earlier to you. They are the UK/IRL Customer Care Team.

Companies will only get away with this if continued to be allowed to do so.

Gumbo

https://www.boards.ie/discussion/comment/122366379#Comment_122366379

They sub the trade ins out to the trade. Expect it to be low as the trade are buying it sight unseen. Can you sell privately to get a little extra?

redlead

https://www.boards.ie/discussion/comment/122366379#Comment_122366379

The trade in offers for something like that can be comically low but is also very random. I got offered 3k more for the same car that was 2 years older at one point. 3 years old versus 5 years old. Its definitely worth benchmarking cost of ownership with trade in on something like an EV6 where you have a proper dealership network.

...Ghost...

https://www.boards.ie/discussion/comment/122365917#Comment_122365917

I checked all the settings and they are all good on V.7.

So I either have to use the key card, or the APP to unlock the car and start the car. I’ve checked Bluetooth in the car and as of right now, my phone is connected but it won’t auto-lock when I walk away and it won’t let me enter when I return after manually locking the car. It’s a funny one.

So if I unlock and sit in the car and try to select gear, I get this

Then I have to open the APP and select start. Or use the key card.

Complete first world problem. But I’m so used to just getting in, driving, getting out. No keys. No problem.

slave1

Have you tried uninstalling the App on your phone and reinstalling?

Gumbo

https://www.boards.ie/discussion/comment/122366856#Comment_122366856

delete the connection on both the phone and the car.

Delete the app and reinstall.
repair.

Are you running iOS or android?

eagerv

https://www.boards.ie/discussion/comment/122366856#Comment_122366856

Any problems I have had with the app, which have been few and far between, have been phone problems. After a recent iOS update the 'always on' for Tesla had turned off. I am sure you have already checked that.

JOL1

https://www.boards.ie/discussion/comment/122366856#Comment_122366856

Try this from the car ..sometimes with Software Updates all setting dont get copied over and yo may need to manually set again.

...Ghost...

https://www.boards.ie/discussion/comment/122366871#Comment_122366871

iOS. I use a 14, the mussus uses an Xr.

I didn't want to delete the APP, because both our phones stopped connecting to the car for open/lock/drive right after the update and I didn't want to delete my widget 😁

I deleted the APP and it seems to have solved it for me. Great that it's working again, but kind of annoying that the issue sprung up after a supposed bug fix update. Previously, maybe 5% of the time, the car wouldn't pick up on my phone signal, but most of the time this happened if I had my work phone in the same pocket.

Thanks all for the suggestions.

kennethsmyth

Teslas contract does not rank ahead of statutory rights. Threaten small claims they back down, they know its incorrect.

kennethsmyth

Won't hold up in small claims, the test drive is not part of the purchasing contract.

User1998

https://www.boards.ie/discussion/comment/122367220#Comment_122367220

Its already been explained how it most likely doesn’t violate your rights