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COVID insurance refunds

  • 19-06-2020 1:46pm
    #1
    Registered Users, Registered Users 2 Posts: 12,611 ✭✭✭✭


    Did everyone with AXA get your refund??
    Just wondering are all companies going to do the same?

    Have You Received Covid19 Partial Refund 77 votes

    Yes
    70% 54 votes
    No
    15% 12 votes
    No, but i'm calling them now about it!
    14% 11 votes


«134

Comments

  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    blade1 wrote: »
    Did everyone with AXA get your refund??
    Just wondering are all companies going to do the same?

    I’m with Allianz, wife got hers and she’s with them , no word of mine


  • Posts: 24,714 ✭✭✭✭ [Deleted User]


    LillySV wrote: »
    I’m with Allianz, wife got hers and she’s with them , no word of mine

    Same here both of us with Allianz, I got my refund. Received an email a while back and got a cheque in the post. My wife has heard nothing from them, she is though a broker through so I wonder if that makes a difference?

    As an aside why on earth are they sending out cheques rather than just refunding to the card that was used to pay for the premium.


  • Registered Users, Registered Users 2 Posts: 2,704 ✭✭✭Cheensbo


    Got a 30 bob voucher for super valu off liberty, grand job


  • Registered Users, Registered Users 2 Posts: 12,611 ✭✭✭✭blade1


    I have car with an post this year and bike insurance with Carole Nash.
    Not a sniff from either yet.


  • Registered Users, Registered Users 2 Posts: 41 Farrelk


    35 quid one for all off FBD


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  • Registered Users, Registered Users 2 Posts: 9,594 ✭✭✭tossy


    Got an e mail from AXA some time ago saying they were looking into the best way to administer the refund, not a word since.


  • Registered Users, Registered Users 2 Posts: 2,568 ✭✭✭Blue850


    30 euro all for one voucher in the post this morning from 123.ie


  • Registered Users, Registered Users 2 Posts: 3,036 ✭✭✭BailMeOut


    EUR30 back from AXA
    Not car but EUR270 back from VHI


  • Registered Users, Registered Users 2 Posts: 5,267 ✭✭✭mikeecho


    €30 cheque from AXA this morning


  • Registered Users, Registered Users 2 Posts: 12,611 ✭✭✭✭blade1


    tossy wrote: »
    Got an e mail from AXA some time ago saying they were looking into the best way to administer the refund, not a word since.

    They sent cheques out.
    Loads of people received it today.


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  • Closed Accounts Posts: 3,445 ✭✭✭Rodney Bathgate


    Same here both of us with Allianz, I got my refund. Received an email a while back and got a cheque in the post. My wife has heard nothing from them, she is though a broker through so I wonder if that makes a difference?

    As an aside why on earth are they sending out cheques rather than just refunding to the card that was used to pay for the premium.

    How did your wife pay? Did you pay on her behalf by any chance?

    I got a rebate to my Revolut account. I paid my mothers motor insurance online with the same Revolut card, she received a cheque in the post. Both Allianz. So they may do a cheque if the card holder isn’t the policy holder. You select relationship of card holder to policy holder when paying online.


  • Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭Boscoirl


    Changed from AXA in the middle of this. Not expecting to get anything. The €200 reduction in premium more than makes up for it.


  • Registered Users, Registered Users 2 Posts: 12,611 ✭✭✭✭blade1


    Boscoirl wrote: »
    Changed from AXA in the middle of this. Not expecting to get anything. The €200 reduction in premium more than makes up for it.

    You wouldn't say no to another €30 ;)


  • Registered Users, Registered Users 2 Posts: 1,982 ✭✭✭kravmaga


    blade1 wrote: »
    Did everyone with AXA get your refund??
    Just wondering are all companies going to do the same?


    Yes I got my €30 cheque in the post today from Allianz direct, however Im with a broker though, heard nothing from said broker.

    The payment is p1ss poor tbh, I was expecting more from Allianz.

    Will have to lodge the cheque into bank on Monday.


  • Registered Users, Registered Users 2 Posts: 25,624 ✭✭✭✭coylemj


    tossy wrote: »
    Got an e mail from AXA some time ago saying they were looking into the best way to administer the refund, not a word since.

    The cheque's in the post!

    I hadn't heard anything since they sent me an e-mail in March so checked their website just now and they are going to pay us €30 per motor policy, starting on June 15th (last Monday)......

    You do not need to do anything to receive this refund.

    If you pay by direct debit, we will transfer the payment directly to the bank account used to pay your premium. If you paid in full, we will issue a cheque to the last address we have on file for you.

    We will start to issue payments from June 15th, please bear with us, processing this volume of payments may take several weeks to complete.


    https://www.axa.ie/covid19/


  • Registered Users, Registered Users 2 Posts: 258 ✭✭Wanderer19


    Nothing, and they've increased my insurance by €70, without reason. Renewal due in the next 2 weeks, will be shopping around


  • Registered Users, Registered Users 2 Posts: 1,469 ✭✭✭nigeldaniel


    €10 from Liberty for a bike policy [voucher] and €30 from AXA for my car policy [check] Both came this week.

    Dan.



  • Registered Users, Registered Users 2 Posts: 20,195 ✭✭✭✭jimgoose


    I got an SMS from BoI insurance this afternoon, apparently my one4all voucher is in the post, courtesy of RSA. Now all I have to do is Google what that is. :pac:


  • Closed Accounts Posts: 3,445 ✭✭✭Rodney Bathgate


    Wanderer19 wrote: »
    Nothing, and they've increased my insurance by €70, without reason. Renewal due in the next 2 weeks, will be shopping around

    Reason is probably dodgy claims and a complicit legal ‘profession’.


  • Registered Users, Registered Users 2 Posts: 9,594 ✭✭✭tossy


    coylemj wrote: »
    The cheque's in the post!

    I hadn't heard anything since they sent me an e-mail in March so checked their website just now and they are going to pay us €30 per motor policy, starting on June 15th (last Monday)......

    You do not need to do anything to receive this refund.

    If you pay by direct debit, we will transfer the payment directly to the bank account used to pay your premium. If you paid in full, we will issue a cheque to the last address we have on file for you.

    We will start to issue payments from June 15th, please bear with us, processing this volume of payments may take several weeks to complete.


    https://www.axa.ie/covid19/

    Thanks for the update , hopefully there's a cheque waiting at home.


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  • Registered Users, Registered Users 2 Posts: 160 ✭✭KB22


    Got an e-mail from Liberty ,a refund which would amount to the princely sum of €12.70. They kindly informed me if I chose not to seek this rebate they would give it to Pieta House! Very generous.


  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭Purgative


    Got €35 (voucher) from FBD today.



    Wasn't overwhelmed by their generosity.


  • Registered Users, Registered Users 2 Posts: 506 ✭✭✭Pistachio19


    Nothing from Allianz yet. I go through a broker but the broker website says the refund is to be sent directly from Allianz to the client. Fingers crossed for next week.


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    blade1 wrote: »
    I have car with an post this year and bike insurance with Carole Nash.
    Not a sniff from either yet.

    I’ve bike with Carole Nash too but didn’t hear them offering good will ..???

    Hopefully they will :)


  • Registered Users, Registered Users 2 Posts: 12,611 ✭✭✭✭blade1


    LillySV wrote: »
    I’ve bike with Carole Nash too but didn’t hear them offering good will ..???

    Hopefully they will :)

    Well I renewed with them on the 22nd of May and I asked were they going to give a discount due to lockdown.
    They said no but we're looking into refunding customers.

    It's not too costly anyway but it is more than my car insurance.


  • Registered Users, Registered Users 2 Posts: 5,082 ✭✭✭enricoh


    Purgative wrote: »
    Got €35 (voucher) from FBD today.



    Wasn't overwhelmed by their generosity.

    Paid e550 for the year, was parked up for the guts of 3 months. Didn't do honours maths in the leaving but was expecting a bit more!


  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭Purgative


    enricoh wrote: »
    Paid e550 for the year, was parked up for the guts of 3 months. Didn't do honours maths in the leaving but was expecting a bit more!


    Same here. I'm trying to get mad enough to argue.


  • Registered Users, Registered Users 2 Posts: 3,055 ✭✭✭Eggs For Dinner


    enricoh wrote: »
    Paid e550 for the year, was parked up for the guts of 3 months. Didn't do honours maths in the leaving but was expecting a bit more!

    If an insurer has a bad year, will you give them extra for the year you previously paid for?


  • Registered Users, Registered Users 2 Posts: 1,749 ✭✭✭LillySV


    If an insurer has a bad year, will you give them extra for the year you previously paid for?

    Did u go to school ? Or are u starting next year?


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  • Registered Users, Registered Users 2 Posts: 8,576 ✭✭✭Rows Grower


    Cheque for 30 euro from Paul Nolan of Axa today.

    Sláinte Pól, cuidíonn gach rud beag.

    "Very soon we are going to Mars. You wouldn't have been going to Mars if my opponent won, that I can tell you. You wouldn't even be thinking about it."

    Donald Trump, March 13th 2018.



  • Registered Users, Registered Users 2 Posts: 5,450 ✭✭✭LollipopJimmy


    I'm with Axa through Principal for my bike insurance, haven't heard a thing


  • Registered Users, Registered Users 2 Posts: 3,055 ✭✭✭Eggs For Dinner


    LillySV wrote: »
    Did u go to school ? Or are u starting next year?

    Went many years ago, where I learned how to debate an argument rather than replying in a "your ma!" type fashion

    *you.....


  • Registered Users, Registered Users 2 Posts: 553 ✭✭✭flower tattoo


    With Axa through AIB - €30 in the bank last Thursday


  • Registered Users, Registered Users 2 Posts: 3,087 ✭✭✭markc1184


    Both myself and my partner are insured with AXA and no sign of any cheques just yet.


  • Closed Accounts Posts: 627 ✭✭✭The QuietMan


    With AXA for both my car and bikes. €30 refund on each live policy held before April 29th 2020. Refunds were to start issuing on the week beginning June 15. Needless to say I’ve received sod all as yet bar AXA sending a letter requesting payment of my wife’s new policy which was paid in full on May 1st. I stand to get €60 back of the €1210 I forked out during the month of April, my wife gave them another €950,


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  • Registered Users, Registered Users 2 Posts: 27,051 ✭✭✭✭Dempo1


    No Such refund if your with Avvia I believe, Renewed in May and of course not a hint of a refund despite car not in use for nearly 3 months. As far as I know, Avvia the only Insurance company not offering any refunds, this said, I do mine through An Post

    Is maith an scáthán súil charad.




  • Registered Users, Registered Users 2 Posts: 5,132 ✭✭✭malinheader


    €30 paid back into my account last week from Allianz.
    Second time I have received a refund from them. Makes a nice change writing something positive about an insurance company.


  • Registered Users, Registered Users 2 Posts: 270 ✭✭shivermetimber


    Have a motorbike policy with Axa through Carole Nash and heard nothing yet.


  • Registered Users, Registered Users 2 Posts: 25,624 ✭✭✭✭coylemj


    Before we get another 'I'm with Axa and haven't got a cheque yet' post .....
    We will start to issue payments from June 15th, please bear with us, processing this volume of payments may take several weeks to complete.


  • Closed Accounts Posts: 2,129 ✭✭✭Lundstram


    Got my €30 One4All from 123.ie yesterday.

    €30 is about 4% of my premium. Insurance companies have gotten away with murder during this crisis.


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  • Registered Users, Registered Users 2 Posts: 41 Farrelk


    Lundstram wrote: »
    Got my €30 One4All from 123.ie yesterday.

    €30 is about 4% of my premium. Insurance companies have gotten away with murder during this crisis.

    Absolutely. Paid 1200e myself for the year. 4 months of little to no driving gets me €35 back. It's nearly an insult even sending out the vouchers


  • Registered Users, Registered Users 2 Posts: 3,055 ✭✭✭Eggs For Dinner


    Farrelk wrote: »
    Absolutely. Paid 1200e myself for the year. 4 months of little to no driving gets me €35 back. It's nearly an insult even sending out the vouchers

    To think, the insurers who are not refunding anything are being spared that criticism


  • Banned (with Prison Access) Posts: 1,397 ✭✭✭CBear1993


    Farrelk wrote: »
    35 quid one for all off FBD

    Got the same. Could someone explain to me where you can use the card?

    I tried using it online twice and it didn’t work- must be the no name on it?

    Then I tried to pay for fuel with it in Apple green, as it has no chip I had to swipe - declined.

    Incredibly frustrating . Haven’t even checked to see if there’s €35 on the thing


  • Registered Users, Registered Users 2 Posts: 3,512 ✭✭✭KaneToad


    30 quid from Allianz. Arrived a couple of weeks ago.


  • Registered Users, Registered Users 2 Posts: 4,643 ✭✭✭worded


    Lundstram wrote: »
    Got my €30 One4All from 123.ie yesterday.

    €30 is about 4% of my premium. Insurance companies have gotten away with murder during this crisis.

    +1 miserable feckers

    30 from FBD

    50 might have been ok but 30 ?


  • Registered Users, Registered Users 2 Posts: 118 ✭✭BarryNumber1


    30 from Allianz, policy due as well and it’s gone up. Funny that!


  • Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭Purgative


    Funny how all the refunds seem to be 30/35 quid. Almost like they agreed that between themselves rather than use some formula.


  • Registered Users, Registered Users 2 Posts: 258 ✭✭Wanderer19


    Reason is probably dodgy claims and a complicit legal ‘profession’.
    What are you basing that comment on?


  • Registered Users, Registered Users 2 Posts: 1,756 ✭✭✭honda boi


    Aviva on the car. Heard nothing from them
    Carole Nash on the bike. Heard nothing from them


  • Registered Users, Registered Users 2 Posts: 3,055 ✭✭✭Eggs For Dinner


    Purgative wrote: »
    Funny how all the refunds seem to be 30/35 quid. Almost like they agreed that between themselves rather than use some formula.

    Let's be clear about this. Not one insurance company wanted to give a penny back to their customers. They are in the money making business and weren't obliged to give any refund.

    One or two insurers became concerned about the growing public pressure that they should do something at this time of crisis. When the first insurer came up with a figure of circa €30, that set the bar as to the minimum they could get away with and others rowed in behind at that level. Why would any insurer offer a figure higher than that, knowing a customer would still switch to another company to save €20 at next renewal anyway (as I would).

    I still stick by my argument that insurers should not have given returns, allowing them to make increased profits and then enter a phase of soft market pricing, which benefits everybody


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