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Airwire

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Comments

  • #62
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    Dcully wrote: »
    Not good my end either, slow speeds all round.
    My first airwire bill coming up, not overly impressed guys these issues are hanging about quite a few days now.

    Contact our support. We had some issues from Monday mid day to to the early afternoon Tuesday, that were the result of us loosing a couple of infrastructure links in Dublin, but all of that has been sorted.

    Also the majority of the storm damages to our fixed wireless infrastructure is now rectified.

    Be aware, that if you're connected via OpenEIR, then they still have massive issues after the storm damages. Several exchanges were down from Friday and some still are. A total of over 15000 copper circuits (voice and VDSL) and over 5000 FTTH lines on OpenEIRs network were completely down. Others degraded due to broken fibres between exchanges.

    This is literally the worst storm we have seen in the last couple of years.

    We are currently not aware of any major issues beyond of what has been reported since Friday, so it may require some further digging in your case. And we literally can not monitor every single customers line. Our support can not be contacted here nor via twitter. For privacy reasons, it has to be via email or phone. Email will also be responded to out of hours on a best effort basis. If you ring in and don't get a tech immediatly, we aim at getting back to you within an hour. A little longer at the moment, as call volumes are high.


  • #63
    Dcully
    Moderators, Computer Games Moderators Posts: 14,789 Mod ✭✭✭✭Dcully


    Rookie mistake my end, service host: was eating up all my bandwidth unknowns to me.
    Im not sure what the culprit was, virus maybe?
    Ending the task in windows resulting in it showing up again after a few seconds.
    Ive done a windows refresh and sorted now, meanwhile my phone on 5ghz wifi beside the router with PC off was giving close to full speed, proof it wasnt the fault of airwire.


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