Airwire

limnam

BArra wrote: »

does airwire serve cork for ftth or are they only in select counties?

They do yep

vqr2a0kg3lywos

Been very happy with Airwire myself on Fixed Wireless - good updates on Twitter usually when things have gone down and customer service is pretty good.

If I ever get to switch to FTTH I'll likely just pay the extra and stick with them even though others have offers.

limnam

The only reservation I'd have is if you wanted the gigabit connection. There seems to be some capacity issues at exchanges for this


https://www.boards.ie/vbulletin/showpost.php?p=113936290&postcount=866

shaveAbullock

Has anyone else lost their FTTH connection with airwire this evening or is it just me?

limnam

shaveAbullock wrote: »

Has anyone else lost their FTTH connection with airwire this evening or is it just me?

OK In cork.

chris_ie

Lost mine an hour ago.

limnam

Nothing on twitter

Dcully

Just got in the door and the wife was on the phone to support who had no fault reports but while I took over chatting to him more fault reports started to come in.Weird one as my Fritz box days active dsl.

Support guy said faults were arriving from Athlone and Clare Morris , I'm in monnasterevin but he said we are routed on same network.

Back here for me now , I'm on vdsl by the way.

Now thats what you call excellent support, wife got straight through to a sound Irish guy who was very helpful and super polite.

shaveAbullock

Problems with hardware in Athlone is a somewhat frequent problem. I don't believe they have redundancy that larger ISP's have.

Airwire: MartinL

The actual issue was not in Athlone, but it affected some exchanges that are terminated on the Athlone interconnect. About 5% of customers on that interconnect were affected.

So this has nothing to do with Athlone or not.

We simply moved the connection manually to a different interconnect until the problem was resolved.

And in regards to redundancy, we have doubled up on everything, but not every scenario can be failed over automatically, when you rely on a distribution network ran by another company. So we sometimes have to make these changes manually. More than often the outages are caused by problems within the OpenEIR network. But we will deal with them in a timely manner, where we can.

Dcully

Anyone having issues tonight?
There was some sort of outage this morning but sorted according to airwire twitter but my connection is barely more than 2mb tonight ,its usually rock solid 100mb .

Marlow

Dcully wrote: »

Anyone having issues tonight?
There was some sort of outage this morning but sorted according to airwire twitter but my connection is barely more than 2mb tonight ,its usually rock solid 100mb .

How did you test that ? Where did you test it to ? How are you connected to your router ?

/M

Dcully

Marlow wrote: »

How did you test that ? Where did you test it to ? How are you connected to your router ?

/M

Full ethernet, pings to various servers, speed tests to various servers.

Netflix buffering etc
Normally rock solid 100mb.

Some_Person

Yes, poor speeds and intermittent high latency, check your support emails.

Dcully

Some_Person wrote: »

Yes, poor speeds and intermittent high latency, check your support emails.

Ive never got any support email from airwire, didn't know it was a thing,,?
Normally see Twitter updates.

Some_Person

Dcully wrote: »

Ive never got any support email from airwire, didn't know it was a thing,,?
Normally see Twitter updates.

I meant for Marlow, I sent email earlier this evening

Dcully

Some_Person wrote: »

I meant for Marlow, I sent email earlier this evening

So there is an issue tonight ?
Not seeing anything b on Twitter since earlier today.

Rahyvin

Airwire having intermittent issues today on the west coast with storms and that.

Live updates via twitter.

Speeds good otherwise.

michaelheno

What I have noticed is with the last 24hrs pings are all over the place I am on FTTH and there usually rock solid

limnam

michaelheno wrote: »

What I have noticed is with the last 24hrs pings are all over the place I am on FTTH and there usually rock solid

Fairly rock solid for me here in Cork.


where are you based?

michaelheno

limnam wrote: »

Fairly rock solid for me here in Cork.


where are you based?

Mitchelstown

bluemachaveli

michaelheno wrote: »

What I have noticed is with the last 24hrs pings are all over the place I am on FTTH and there usually rock solid

Same for me last night, Xbox Live was all over the place with disconnects and Netflix just outright refused to load. Other streaming services were fine tho.

Didn't get a chance this morning to see if it was back to normal, hopefully sorted by this evening if not.

Racket

bluemachaveli wrote: »

Same for me last night, Xbox Live was all over the place with disconnects and Netflix just outright refused to load. Other streaming services were fine tho.

Didn't get a chance this morning to see if it was back to normal, hopefully sorted by this evening if not.

Seems to be working okay at the moment. Was getting disconnected on PC and PS4 until the early hours, every 4-5 minutes or so. Watching stuff on Twitch also kept throwing errors, along with a stream upload to YouTube having 99% dropped frames, which was at least interesting to watch in the stats monitor.

Airwire: MartinL

One of our upstream carriers is having issues, that resulted in 5 minute re-routing cycles on anything that went over that circuit.

We put a work around in place approx 10:30, which sorted that issue, but there is some more work to be done.

Dcully

Thanks for the update.
Im only getting about half the performance i normally would, its better than lastnight but still not ideal.

edit :
Definitely getting back up to normal speeds now thanks guys.

tazzzZ

I had issues in Rathcoole in Dublin overnight. But seems back to normal this morning.

limktime

I'm in Limerick and still seeing drops to 2-4 Mb/s every now and then, admittedly on wifi but I've never had any issues since it was installed in April. Going to try a wired test soon and if it's the same contact Airwire. Is email the best way to get them?

bluemachaveli

limktime wrote: »

I'm in Limerick and still seeing drops to 2-4 Mb/s every now and then, admittedly on wifi but I've never had any issues since it was installed in April. Going to try a wired test soon and if it's the same contact Airwire. Is email the best way to get them?

Yeah email is the best way, they are very quick to respond. Also in Limerick and everything was back to normal yesterday evening for me.

limktime

bluemachaveli wrote: »

Yeah email is the best way, they are very quick to respond. Also in Limerick and everything was back to normal yesterday evening for me.

Speeds stuck at around 4Mb/s for an hour or so after posting but back to normal now. I was working so didn't get a chance to try anything or contact them but it's all good now.

Dcully

Not good my end either, slow speeds all round.
My first airwire bill coming up, not overly impressed guys these issues are hanging about quite a few days now.