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Any news on eSIMs in Ireland?



  • Registered Users Posts: 5,797 ✭✭✭jeffk

    I had the misfortune of my phone dying and trying to setup a new phone and in turn esim from 3 (day 1 of holidays in Galway/Athlone)

    I must've sent in 5 or 6 applications, trying different variations of my name full or short, using my different emails

    Twice onto chat, ah 2 too 3 hours it takes just wait

    It took from around 6 in the evening until 10 the next day before I got the emails (just one esim from the 5 or 6 applications, 1 was rejected), so I couldn't use my phone as a phone, revolut or whatsapp

    Then when I get it going, messages about esim application rejected, how too active etc, how'd you see these texts when you have no sim

    As ever the theory is better than the practice

  • Registered Users Posts: 1,752 ✭✭✭Ah-Watch

    tbf I think 3 would be the exact same trying to switch to a physical sim and not just esim. I've seen them refuse a sim change or activation with just one letter wrong or just a different email address on the account so the quickest and easiest thing is just to go to a Three Store. Not ideal if there's no Three Store near you though

  • Registered Users Posts: 5,797 ✭✭✭jeffk

    Yeah it wouldn't surprise me, the chat attitude of why did you do more of just wait two to three hours summed them up

    Unfortunately I was not long back from until store in a panic buy after my phone broke on day one of holidays

    I MIGHT have got the esim back with Google restore but didn't want to have that doubt if any issues down the road with my phone

    First world problems as they say

  • Registered Users Posts: 225 ✭✭lordsheepface

    Vodafone esim options on their website seem to remain up and down in terms of whether its available or not.

  • Registered Users Posts: 705 ✭✭✭drogon.

    Signed up for e-Sim from three today very happy. Out of curiosity is the e-sim QR code a one time code ? so if I rescan it again it won't work ?

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  • Registered Users Posts: 289 ✭✭Tech_Head

    That was the case for Vodafone anyway. I took a screenshot of the original QR code and it didn’t work when I changed phones. Make sense in a way. You wouldn’t want it copied that easily.

  • Registered Users Posts: 1 siddhanth

    I know it might be a long shot but is there any news on the student-friendly carriers eyeing on the eSIM route? I have a 48 SIM card and would really like to switch to an eSIM to accommodate another SIM card.

  • Registered Users Posts: 519 ✭✭✭feargantae

    Unlikely since eSims seem to be treated as a feature here so the budgets networks won't have it for a good while yet I'd say, with the exception of Lycamobile but they're more international than budget

  • Registered Users Posts: 6,653 ✭✭✭DopeTech

    Were comreg not forcing operators to have it implemented by end of 2023 no? Wish the mnvos would hurry up and stop treating it like a big deal. We’re years behind other markets in Europe.

  • Registered Users Posts: 1,171 ✭✭✭RetroEncabulator

    I got BADLY caught on this. I moved a sim between the devices more than 3 times - twice the QR code didn't work and wouldn't rescan, and they started threatening a €15.20+VAT charge!

    The way they do eSIMs is manual, and it's a bit of a joke. It should be possible to move devices without all this nonsense. They treat it as a full physical SIM replacement.

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  • Registered Users Posts: 133 ✭✭rhinosaurious

    shocking. You don’t get charged to transfer a physical sim from one phone to another so why is it different now? eSIMs are meant to be more convenient, I would definitely argue that with them. The QR codes are designed like that for a reason 100% so they can cash in.

  • Registered Users Posts: 1,752 ✭✭✭Ah-Watch

    Three have always had the 15.20+ VAT sim change charge but I've never actually seen them charge it. It's a bit of a pity you can't generate the QR within My3 though and have to fill out the form. I've filled the form out 3 times for my brother who doesn't top up every month and because you cannot select the true amount of his monthly top up it fails verification. Stores can do it in seconds so would recommend calling instore if you're near one at all.

  • Registered Users Posts: 7 PH0NER

    I'm confused as to why Eir and Gomo still haven't launched eSIM. Gomo still only has that international eSIM offering, nothing for actual Irish plans. Eir hasn't announced anything.

  • Registered Users Posts: 352 ✭✭a clanger

    Set up two US iphones (no physical sim)with esim in the Three store and it was quite painless. Needed a spare phone for a holiday and tried Lyca online for an esim. took about 3 minutes and the coverage and (5G) download speeds are great. I'll be swapping the 2 iphones onto lyca as its half price (€10 unlimited for 12 mths). Lyca obviously being a multi country operator seem far more motivated towards esim but as previous poster said we are miles behind in Ireland !

  • Registered Users Posts: 2 Irishman25

    Filled out an eSIM replacement form this morning on and within 2 hours got my qr-code. Took my old sim from my iPhone 11 Pro and it asked if I wanted to set up a “carrier”. Went through the scan qr-code eSIM setup and less than a minute I was set up and everything was fine. No hassle. I only done it to future proof and had just learned three was doing eSIM’s now.

  • Registered Users Posts: 1,171 ✭✭✭RetroEncabulator

    I'd assume that GoMo World could actually be a product from Eir's parent, Iliad SA in France for the whole group, or at least is being structured differently to eir.

    It may not be running on eir's networks at all.

    They launched the GoMo brand in Switzerland too using the branding developed by Eir.

    It looks like they might plan to use the GoMo brand for a broader range of products and services.

    I suspect you'll see gradually more convergence between Eir, Free, Salt and their more recent acquisition, Play in Poland, on products etc as time goes by.

  • Registered Users Posts: 1,865 ✭✭✭Glaceon

    This probably means nothing but the developer of the iOS app is shown in the App Store as "eircom Limited".

  • Registered Users Posts: 1,171 ✭✭✭RetroEncabulator

    eSIM rollout is just provisioning and having a customer interface for it.

    Only Vodafone has really managed to do this (sort of), as you can access QR codes through MyVodafone and move your sim etc.

    3 has eSIMs but they're essentially manually issued.

    Eir could yet steal a march on the rest by implementing the full iOS spec, and have sim conversion to eSIM. eSIM swapping between near by devices and all of that.

    Without those features, eSIM is in many ways quite awkward to use beyond just initially installing it.

    I think the European Commission needs to intervene tbh and ensure that eSIMs are a fully open platform with equivalence to physical SIM levels of convenience, including being able to swap the eSIMs between devices.

  • Registered Users Posts: 225 ✭✭lordsheepface

    Ive recently changed phones with my vodafone esim.

    I couldnt use the website qr code until i removed the esim from the old phone first.

    What if i lost my phone? Does this mean i need manual customer support help to do the esim move?

  • Registered Users Posts: 7 PH0NER

    It is kinda weird that Iliad SA owns so many European brands, but every country is under a different brand name.

    I also wonder if Iliad owns the GoMo brand, or if they're just licensing it. I have seen other GoMo branded mobile services in Asia for example.

    Regardless, it seems like Iliad SA offers eSIM in Italy, France, Switzerland, and Poland. Why not Ireland?

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  • Registered Users Posts: 1,171 ✭✭✭RetroEncabulator

    It seems to just be a coincidence. Eir launched GoMo as their ‘flanker brand’ in October 2019. Meanwhile, Singtel in Singapore had launched GOMO in March of the same year, for exactly the same purpose. Singtel own Optus in Australia and several other brands in other countries, so that’s why you’re seeing the GOMO brand around that part of the world.

    Singtel is owned by Temasek Holdings, which is the Singaporean Government investment fund, which also coincidentally used to own a large chunk of Eir during the 2010s via ST Telemedia, before Iliad.

    Iliad seems to have just repeated Eir’s GoMo rollout using the template developed here, including the ad visuals etc in Switzerland.

    Iliad basically owns:

    Free (France), Eir (Ireland), Salt (Switzerland), Play in Poland and they’ve recently bought a small stake in Proximus in Belgium, which is a former national telco (Belgacom) and would be fairly similar to Eir.

  • Registered Users Posts: 1,415 ✭✭✭Gatster

    Anyone have an iPhone 15 on lyca with an eSIM? Website says not supported but quite a few instance of people having it working.

  • Registered Users Posts: 6,653 ✭✭✭DopeTech

    Had a Lyca esim very briefly a few months ago but had to switch as their porting system seemed to be down and from what I read at the time was regular occurrence. Overall a total pain in the a$$. Support were totally useless and couldn't wait for weeks each day getting told to wait until the following day. As you probably know Lyca are fine when you have no issues but god help you when you do.

    Post edited by DopeTech on