Bet not paid out and cancelled

cute geoge

Confused Punter wrote: »

I'll name bookmaker tomorrow or Tuesday after i receive my initial outlay back, then try and work out what I can do going forward.

So if you collect your initial outlay does this waive any rights you might have ??
I taught bookmakers needed a licence to operate from the local court could this be any way to obstruct them?

STB.

An awful lot of nonsense posted in this thread.

Assuming your post is true, you'll tell us what firm it is. Show us the docket minus the number.

The limits on payouts in shops for single bets is not dictated by stake but rather payout and who you are. Try and have €500 on an 33/1 shot at early morning prices and they will pull the shutters down.

The OP had €1800 on a 5/6 shot to win €1500. If a bookie try's to wiggle out of that then they are on a hiding to nothing and shouldn't have a licence in the first instance. Error my backside.

Someone had to count 1800 at the counter and they would have checked the bet was acceptable. Too late to change their mind after the event. If you are part of a known gang of shrewdies then they will make a song and dance of accepting any kind of bet.

OP, I'd be going back and demanding to see the manager. Scream the house down until they pay you. Take to social media if still no joy. Then IBAS.

Finally last chance saloon is the small claims court which is capped at 2k. The threat alone should suffice, so I wouldn't worry about whether the stake might or might not be counted.

Just Saying

Assuming the facts are as stated in the opening post I would

1. Under no circumstances accept a refund/voiding of the bet.
2 .Contact Head Office in writing explaining that you have a valid receipt for a bet thar you paid for and state that you want to get paid in full.If they dont pay immediately you are going to IBAS.
3.if 2. fails go to IBAS and you will get paid.

Size of a bet is not reason for voiding it whereas incorrect prices can be changed.

Always Tired

Yeah if you accept the refund that will be the end of it. Something to be aware of OP. You will have no case once you take your stake back.

ShamoBuc

Interesting thread, a screenshot would be nice though.

As mentioned, I would be talking with the manager and then Head office before accepting any refund.
Money wise, it might not be worth it to them to have it all over Twitter, goodwill gesture this time of year etc might be a better way to handle it, assuming we have all the relevant info.

Keep us updated OP.

Wilfuler.

STB. wrote: »

An awful lot of nonsense posted in this thread.

Assuming your post is true, you'll tell us what firm it is. Show us the docket minus the number.

The limits on payouts in shops for single bets is not dictated by stake but rather payout and who you are. Try and have €500 on an 33/1 shot at early morning prices and they will pull the shutters down.

The OP had €1800 on a 5/6 shot to win €1500. If a bookie try's to wiggle out of that then they are on a hiding to nothing and shouldn't have a licence in the first instance. Error my backside.

Someone had to count 1800 at the counter and they would have checked the bet was acceptable. Too late to change their mind after the event. If you are part of a known gang of shrewdies then they will make a song and dance of accepting any kind of bet.

OP, I'd be going back and demanding to see the manager. Scream the house down until they pay you. Take to social media if still no joy. Then IBAS.

Finally last chance saloon is the small claims court which is capped at 2k. The threat alone should suffice, so I wouldn't worry about whether the stake might or might not be counted.

Nonsense on your end they can pull the bet

STB.

ShamoBuc wrote: »

.
Money wise, it might not be worth it to them to have it all over Twitter, goodwill gesture this time of year etc might be a better way to handle it, assuming we have all the relevant info.

Keep us updated OP.

Oh vanity is most certainly their weakness. Anyone who doesnt take a sizable bet on an odds on shot shouldn't be in the business nor have a licence Shamo.

You certainly cannot take 1800 cash accepting the bet and then change your mind when the result doesn't suit. 1500 should be a negligible liability for any bookie.

There's a well known shrewdie punter and mover and owner who has a twitter page where he has posted videos of his laughable experience in two Boylesports shops putting on 50 euro. No doubt his picture is behind the counter.

STB.

Wilfuler. wrote: »

Nonsense on your end they can pull the bet

No they cannot. They would have to prove some form of wrong doing. It's a try on. For that reason alone they should be named. The punter will get paid.

Confused Punter

Interesting conditions on IBAS site

16. IBAS considers gambling transactions to be confidential between the parties concerned. To this end, Operators and Customers are requested to keep the details of the Dispute and IBAS's ruling confidential and, in particular refrain from making any public comment during or after the Dispute process. IBAS reserves the right not to adjudicate on any future Dispute brought by a party that has previously broken confidentiality without reasonable explanation. The obligation to observe confidentiality will not apply insofar as either party is required to provide information to a regulator, or in the course of legal proceedings.

So if i take to social media or name them they wont adjudicate the case. This is just laughable at best. So atm i cant post screenshot or name them by the looks of it or i don't have a case

STB.

"brought by a party that has previously broken confidentiality without reasonable explanation"

The reasonable explanation was 1. to warn other punters of the shenanigans, and 2. to give the rogue bookie an opportunity openly to correct their mistake and pay out.

1. Manager.
2. Twitter.
3. IBAS.
4. Small claims court.

If you ask the manager in full firm voice why they are nor paying 1500 euros for a legitimate bet on an odds on shot, you'll get plenty of attention. Tell the manager your next moves. It wont get past 1.

Pick a colour. Green, Blue, Red. Whats your favorite colour ? Is it Blue ?

BoroMan32

If the details as posted in the opening post are true then I'd be surprised if the bet isn't paid out albeit if it takes a bit of a song and a dance.

Paul Fairhead is, as mentioned by others on this thread, a very good man to have on your side in relation to gambling disputes.

It is a sad state of affairs that you'd even have hassle with a so called 'major' bookmaker taking €1,800 on a sports handicap bet @ 5/6. The industry in this country badly needs some form of regulation as the behaviour of the bigger firms is absolutely disgusting in many respects. I was in Powers over Christmas and the two lads on the in shop 'radio' were constantly sh!tting on about horses and dogs being certainties and one of them actually referred to a greyhound race by saying ''gambles at Crayford nearly always win''. Sickening stuff.

Nonoperational

It's all very odd. A liability of €1500 before a large professional Rugby game? There will be loads of lads win far more than that on a lucky 15 over Christmas. It's exactly the type of bet they want to take tbh.

ibrahimovic

I've had many disputes with bookies, had a 7k confiscation recently that was overturned as soon as i wrote a letter to their ceo. Here is some decent info altough some is UK based.

https://mikecruickshank.com/bookmaker-casino-disputes/

Just Saying

Wilfuler. wrote: »

Nonsense on your end they can pull the bet

They CANNOT pull the bet.

Once the bet has been accepted ,struck at the correct price and paid for it is a valid bet and must be honoured by a licenced bookmaker.

Any talk of limits etc. are a red herring and only designed to put you off.

Go through official channels.If you do not get satisfaction and full payment from Head Office go to IBAS which is the dispute resolution channel.

It is also very important to keep a record of all communication with them.

4068ac1elhodqr

Would it be normal for shop counter staff (of any level) to take a €1800 (single) from a unknown punter, without even a quick wave, call or some other confirmation to the nearby Manager or even HQ?
At very least, a thumbs up from another general member of staff ideally a shift supervisor.

My local independent shop would take about 3 days to accept such a bet, other larger chains might want a FRS (biometric node-point) entry, {without request}, for their own future reference.

Wilfuler.

Just Saying wrote: »

They CANNOT pull the bet.

Once the bet has been accepted ,struck at the correct price and paid for it is a valid bet and must be honoured by a licenced bookmaker.

Any talk of limits etc. are a red herring and only designed to put you off.

Go through official channels.If you do not get satisfaction and full payment from Head Office go to IBAS which is the dispute resolution channel.

It is also very important to keep a record of all communication with them.

They can pull it it'll be in their t+c's

yaboya1

I smell a rat.
Leinster were 11/10 ish in the match odds before kick off, yet you backed them -4 at a shorter price.
Something doesn't add up.

Kauto

yaboya1 wrote: »

I smell a rat.
Leinster were 11/10 ish in the match odds before kick off, yet you backed them -4 at a shorter price.
Something doesn't add up.

Leinster were 4/5 earlier in the week which would usually be a -2/3 handicap but def not -4. They were robbing you on the handicap to start with.
If it's one of the bigger operators just get in touch with their PR people and threaten to post it on Twitter etc. Will soon get paid out.

yaboya1

Confused Punter wrote: »

I am somewhat of a semi pro sports punter, yesterday I placed a wager with a well known national bookmaker. The bet was €1800 on Leinster -4 handicap at odds of 5/6 for a total return of €3300.

Said the bet was placed the day of the match.
Thinking 5/6 -4pts is a gift from God when they were odds against 2nd favs doesn't suggest a semi pro sports punter to me.

Johnny Sausage

yaboya1 wrote: »

Said the bet was placed the day of the match.
Thinking 5/6 -4pts is a gift from God when they were odds against 2nd favs doesn't suggest a semi pro sports punter to me.

A semi pro fantasist or WUM perhaps

Gavin "shels"

Just an the IBAS thing, you'll be waiting months for a decision. Used it once, had essentially proof it wasn't a palpable error (odds were the same across the board) and I wasn't given the benefit of the doubt.

STB.

Wilfuler. wrote: »

They can pull it it'll be in their t+c's

By any chance are you a bookie ?

The only reason they refuse to pay is if there was an obvious mistake in pricing or where they.

Talk some some sense please. Several times you have to be corrected. You cannot unaccept a legit bet because it came in. In this case a bet matched at a legit odds on price by an employee who had to count 1800 euro.

If they did this constantly they would lose their licence. If they don't act as gentlemen, you make them.

What they can do is restrict your bets in future. Its a try on. Their payout limit on rugby are 250k.

yaboya1

STB. wrote: »

In this case a bet matched at a legit odds on price by an employee who had to count 1800 euro.

That's only if you believe it happened.
How can anyone who calls themselves a semi pro punter back a team at 5/6 -4pts when they're a bigger price off scratch?

Heres Johnny

Leinster were always favourites for this game, I think 5/6 at - 4 was correct odds. Its a bit tight of the bookie not to offer 10/11 at least though. Strange they would not pay out as I'm pretty sure they'd be confident of the winnings being 'reinvested' with them, but then again a friend of mine was sent an email and his online account closed 'in the duty we have to our shareholders'.

In other words, we can take your money but if you take too much of ours, it's goodnight.

I think he had staked about 40k in the previous 2 years, a very large number of small bets, and he was up 10k and they didn't like it at all.

yaboya1

Heres Johnny wrote: »

Leinster were always favourites for this game, I think 5/6 at - 4 was correct odds.

Munster were odds on and Leinster were odds against before kick off.

Heres Johnny

yaboya1 wrote: »

Munster were odds on and Leinster were odds against before kick off.

That's not what I saw with paddy Power. Leinster were - 2 at 10/11. But it may have been day before game. Gibson Park pulling out and a scrum half making his debut may have changed the odds though I will concede.

yaboya1

Heres Johnny wrote: »

That's not what I saw with paddy Power. Leinster were - 2 at 10/11. But it may have been day before game. Gibson Park pulling out and a scrum half making his debut may have changed the odds though I will concede.

The odds minutes before kick off were as I stated above.
Assuming what you say to be true the day before (Leinster -2 @ 10/11), how did the semi pro punter get a shorter price the same day for Leinster -4?
As I said, I smell a rat.

Joining late. If there's no other recourse, wouldn't it be a valid argument to ask what the max bet should have been and they pay you out based on that and refund the rest of the money?

It's a really shltty thing to happen.

yaboya1

[Deleted User] wrote: »

It's a really shltty thing to happen.

Only if it happened, which is very unlikely.

PEACEBROTHER

Why not post a picture of docket to there twitter and ask for explanation as to why it’s not being paid out