IONITY - charging / fees / tips

Mupchease

I’m making a new thread to keep it away from general IONITY charging location chat and to focus more on getting the car charged and how best to do it.

There have been a few people including myself who have only been able to charge the car by setting up a payment through PayPal. Has anybody managed to get a charging session working by any other means ? This way will charge you €8 per session regardless of how many KW you use.

There is a few external cards / apps that can get IONITY working in other countries has anybody used them in Ireland and if so what are they ? This way can allow you to charge per KW which would be cheaper for some users.

Has anybody came across any other IONITY issues ( besides iceing ) that might help out another boards member ?

fricatus

I know some people have suggested getting a Maingau RFID card. They're a German electricity provider that have roaming agreements with all sorts of charging providers, especially in Germany and the Netherlands, but including Ionity all over Europe, which is the bit that's really relevant to us.

As I understand it, the chip and account setup is free, and then you pay 40c/kWh on Ionity chargers (very handy when you only need a quick top-up and don't really want to be paying €8 for it.

The registration page is in German, so you'd need either to know German or run it through a translator. I guess I know enough to give it a go, so if I get time to register, I'll put some details up here.

iggy

I'll be using the Ionity in Gorey on Sunday hopefully.

I have the ionity app set up and my bank card linked to it.
Will it not work?

TOLLOT

I got the Plugsurfing card . It’s 10 euro .
They add on 50 cents on ionity each time but it works great .
Tap and off you go .
For me the ionity app did not like any of my credit cards , @ Cashel , and PayPal was the only way .
I’d get a crash screen with code on my phone.
Plugsurfing did give the 10 euro back in charging credit .
I got it mainly so wifey was not worried about charging in Cashel and be moe inclined to take the Ioniq on Dublin Cork runs .
Fringe benefit it works on ESB as well .

Mupchease

iggy wrote: »

I'll be using the Ionity in Gorey on Sunday hopefully.

I have the ionity app set up and my bank card linked to it.
Will it not work?

So far anybody I’ve heard try using their bank card it will not work. Like the previous poster said it gives an error code and €8 will be put into pending for each try in your bank account but it will not take the money.

Best practice so far seams to be using PayPal to pay for it through the IONITY app and it will work straight away. Plug the cable into the car first and then go to the payment process. You might need a torch with you if it’s late at night as the phone won’t pick up the Qr code. I think you can input a barcode in anyway to start the session but I haven’t ever tried this I’ve only used the Qr code.

Mupchease

TOLLOT wrote: »

I got the Plugsurfing card . It’s 10 euro .
They add on 50 cents on ionity each time but it works great .
Tap and off you go .
For me the ionity app did not like any of my credit cards , @ Cashel , and PayPal was the only way .
I’d get a crash screen with code on my phone.
Plugsurfing did give the 10 euro back in charging credit .
I got it mainly so wifey was not worried about charging in Cashel and be moe inclined to take the Ioniq on Dublin Cork runs .
Fringe benefit it works on ESB as well .

Does it still deduct 50c per use with the Esb chargers ?

k123456

Maingau , sounds like the best option, as no need to pay full fee 8e, if a small charge is required

Will be interesting to see if Maingau works with Ionity Ireland changers

unkel

I've applied for a Maingau card myself. Apparently they work very well with Ionity. And it costs nothing to get one.

Silent Running

unkel wrote: »

I've applied for a Maingau card myself. Apparently they work very well with Ionity. And it costs nothing to get one.

I went through the setup process and all went well, until the screen came up looking to verify my email address. I never received the email.

this.lad

Silent Running wrote: »

I went through the setup process and all went well, until the screen came up looking to verify my email address. I never received the email.

Same here, tried it last week, then waited and waited. Still waiting. Might try again.

Lumen

I registered a Maingau account fine, got an e-mail immediately and then another on verification.

But the map shows only German locations.

https://app.einfachstromladen.de/#/location

Black_Knight

Heading through cashel next weekend and I'll need a charge (12kw or so). I'll give mangau a try with ionity and report back.

JohnC.

Lumen wrote: »

I registered a Maingau account fine, got an e-mail immediately and then another on verification.

But the map shows only German locations.

https://app.einfachstromladen.de/#/location

I'm seeing them all over, but you can't be zoomed out too far. It's only showing Cashel in Ireland though. Gorey not added yet.

alanowx

Spotted this 2 week old video from Bjorn with tips on "How to start charging on IONITY".

I have never seen an IONITY charger but doesn't say alot for the on screen instructions when one needs the assistance of a video to get it started.

Is it truly the case that one can stop the charge session by simply hitting the stop button, as the video suggests, - ie no need to present the RFID tag or tap on the app?

https://www.youtube.com/watch?v=YLe5jvx0NkI

At approx 1"15 in the above video this guy displays a few tags for use and one is called Newmotion, another possible source of an RFID card or Tag. Cashel IONITY appears to be on their "myNewMotion" map. Link https://newmotion.com/en_GB/ev-charge-card

slave1

Jeez, we need standardisation, how different is fueling from a pump across all the various suppliers

alanowx

Yes, Whatever happened to the KISS principle.

No doubt the ESB will also try to re-invent the wheel when they come around to charging

At least companies like Maingau, as mentioned above, use Paypal. In my book the less people that have my Credit Card details the better.

eddhorse

alanowx wrote: »

No doubt the ESB will also try to re-invent the wheel when they come around to charging

They will probably ask to input your Eircode or something lol

Water John

ESB would be looking for your MPRN. You have that in your head, of course.

unkel

Silent Running wrote: »

I went through the setup process and all went well, until the screen came up looking to verify my email address. I never received the email.

Yes same here. Gmail puts it in trash and if you use Outlook you don't see this (have to use web interface to see gmail trash). Their technical support deleted my account, so I can create it again. Will try this evening, after I've added info@einfachstromladen.de to my safe senders list.

alanowx

Water John wrote: »

ESB would be looking for your MPRN. You have that in your head, of course.

Your MPRN - yes I was thinking the same (an easy cross check to see if you have a home charger). While there at it why not have a RFID reader that will scan your PSC details.- Isnt it being shared with everybody else anyway.

BTW had a look at NewMotion app, it has 4 Gorey chargers on it as well as Cashel. Each shown as 135kW and strangely the fee is 7.60e and not 8e. The setup seems straight forward and you have the choice of a free fob or rfid card.

Black_Knight

alanowx wrote: »

Yes, Whatever happened to the KISS principle.

No doubt the ESB will also try to re-invent the wheel when they come around to charging

At least companies like Maingau, as mentioned above, use Paypal. In my book the less people that have my Credit Card details the better.

Do they? I had to setup payment via bank transfer. There was no paypal option.

alanowx

Black_Knight wrote: »

Do they? I had to setup payment via bank transfer. There was no paypal option.

Apologies I misread one of the earlier posts - On reflection it seems it was the Ionity app that was being referred to that has the Paypal option.

Silent Running

unkel wrote: »

Yes same here. Gmail puts it in trash and if you use Outlook you don't see this (have to use web interface to see gmail trash). Their technical support deleted my account, so I can create it again. Will try this evening, after I've added info@einfachstromladen.de to my safe senders list.

I applied again this morning using a Hotmail account and it went through with no problems. The e-mail never arrived in the Gmail account, even in the trash.

k123456

registered using google translate

next step, check if the card handshakes with IOnity chargers



Thank you for choosing our single-stream-charge product.

In order to complete your registration, we ask you to confirm your account yet - just follow the link!


If you have any questions, please do not hesitate to contact our service hotline. These are best reached
Germany Mon. - Sun. around the clock at 0 800/9 898 444
International Mon. - Sun. around the clock at 00 800/1000 1300

or just send a short mail to info@EinfachStromLaden.de.

Greetings from Obertshausen,
Your MAINGAU team

I can sign on, but cannot see an obvious way to pay for a charge, or link a credit card

Ning

https://chargemap.com/ works as well with Ionity (and also with ESB chargers)

Black_Knight

Black_Knight wrote: »

Heading through cashel next weekend and I'll need a charge (12kw or so). I'll give mangau a try with ionity and report back.

Had my first charge. 13kw costing just over 4 euro.

While maingau gave me a card, I couldn't use it. I tried to scan it on the charger but it failed both times. In the end I just started the charger from the app based on the charger id.

The cable is much heavier/thicker/less flexible than the ecars ones, so parking to the side on the charger (not inside the bay) is kinda needed, at least for my ioniq with the charging port on the side.

Overall, very happy with the service and speed.

heads and tails generator

k123456

Black_Knight wrote: »

Had my first charge. 13kw costing just over 4 euro.

While maingau gave me a card, I couldn't use it. I tried to scan it on the charger but it failed both times. In the end I just started the charger from the app based on the charger id.

The cable is much heavier/thicker/less flexible than the ecars ones, so parking to the side on the charger (not inside the bay) is kinda needed, at least for my ioniq with the charging port on the side.

Overall, very happy with the service and speed.

heads and tails generator

Is the Maingau app, in English, and easy to follow

Black_Knight

k123456 wrote: »

Is the Maingau app, in English, and easy to follow

Yes, yes for the most part, and yes pretty much easy to follow. The maingau card kinda threw me off, but once you stick to the app it's kinda self explanatory - either find the station on the map and activate charging via there, or there's a charge now link in the app which allows you to input the charger id, or use NFC on your phone or scan a QR code on the charger to start charging.

unkel

I don't understand why you paid so little. The pricing on their website is clear: 35c/kwh (+5c/kWh because we're not in Germany, and we are in the other / foreign category) + 10c/minute if you're hogging the charger for over an hour.

Linky

Black_Knight

unkel wrote: »

I don't understand why you paid so little. The pricing on their website is clear: 35c/kwh (+5c/kWh because we're not in Germany, and we are in the other / foreign category) + 10c/minute if you're hogging the charger for over an hour.

Linky

Oh I agree with you, but I'm not complaining.
I'll be calling in again tomorrow doing the same thing so I'll report back with the results then.

redcup342

Black_Knight wrote: »

Black_Knight wrote: »

Heading through cashel next weekend and I'll need a charge (12kw or so). I'll give mangau a try with ionity and report back.

Had my first charge. 13kw costing just over 4 euro.

While maingau gave me a card, I couldn't use it. I tried to scan it on the charger but it failed both times. In the end I just started the charger from the app based on the charger id.

The cable is much heavier/thicker/less flexible than the ecars ones, so parking to the side on the charger (not inside the bay) is kinda needed, at least for my ioniq with the charging port on the side.

Overall, very happy with the service and speed.

heads and tails generator

Did you register the card in the APP after you received it ? 
Otherwise it won't work.

Black_Knight

redcup342 wrote: »

Did you register the card in the APP after you received it ? 
Otherwise it won't work.

Ah ha. Maybe that's it. I'll try do that, cheers

Black_Knight

Back in cashel again. Parked awkwardly again, and subsequently dodged both sensors on the ground. Easier to charge with my awful parking though.



Left Athlone with less than 100% and must of being going into a head wind (also left at 8am and 8°C) but got to cashel with ~33% charge left.
Plugged in, started via the app and walked away. Tea, muffin and a toilet break each and we were on the way again with 86% charge.

jprboy

redcup342 wrote: »

Did you register the card in the APP after you received it ? 
Otherwise it won't work.

Black_Knight wrote: »

Ah ha. Maybe that's it. I'll try do that, cheers

Yes, that's it.

I set up an account with Maingau last night so am awaiting the card which will hopefully arrive this week.

I was having a look around the website after registering and found this which explains what you need to do:

How do I register my charge card?
Log in to the app. Go to "Charge Cards / Charging Chips" via user account and click on the button "Activate Charge Card / Charge Chip". Enter your card number, which you will find on the back of your RFID card. If you do not have the app on your mobile phone, write to info@einfachstromladen.de or call our customer service.

10-10-20

What was the average duration that you had to wait for the Maingau card to be delivered to Ireland?

And for reference, it appears to be the "EinfachStrom-Laden" app which you need, not the "MAINGAU Energie Electroauto Carsharing" one.

redcup342

10-10-20 wrote: »

What was the average duration that you had to wait for the Maingau card to be delivered to Ireland?

And for reference, it appears to be the "EinfachStrom-Laden" app which you need, not the "MAINGAU Energie Electroauto Carsharing" one.

In Germany mine came in 3 days so I'd say give it another 2 days for Ireland. 
You can start using the APP straight away anyways, you don't need to card for the Ionity Chargers

unkel

I got my bank account linked to my Maingau account (for authorised payments via SEPA transfer). It seems once you have done that, you can no longer add another payment method (wanted to add PayPal just in case). My Maingau account in the app is now linked to my Maingau charge card though, so should be good to go.

redcup342

unkel wrote: »

I got my bank account linked to my Maingau account (for authorised payments via SEPA transfer). It seems once you have done that, you can no longer add another payment method (wanted to add PayPal just in case). My Maingau account in the app is now linked to my Maingau charge card though, so should be good to go.

Get onto their support, they are quite good  
Should be able to sort it out for you.

k123456

Have downloaded the app "EinfachStrom-Laden" app
and created an account (registered)

cant see where i enter my Maingau card number on the app (card arrived today)

iggy

k123456 wrote: »

Have downloaded the app "EinfachStrom-Laden" app
and created an account (registered)

cant see where i enter my Maingau card number on the app (card arrived today)

See post #34

How long u waiting for the card?
I registered yesterday

k123456

Waiting approx one week for card

unkel

redcup342 wrote: »

Get onto their support, they are quite good  
Should be able to sort it out for you.

Oh I know. Many things went wrong during my setup and they nearly always responded within a working day

I don't really need PayPal anymore though now my Maingau account is linked to my IBAN setup? Whichever I charge with, through app or through Maingau card, payment should go through SEPA transfer

10-10-20

redcup342 wrote: »

In Germany mine came in 3 days so I'd say give it another 2 days for Ireland. 
You can start using the APP straight away anyways, you don't need to card for the Ionity Chargers

It took a week to receive the card.
Quick service +++

10-10-20

unkel wrote: »

I got my bank account linked to my Maingau account (for authorised payments via SEPA transfer). It seems once you have done that, you can no longer add another payment method (wanted to add PayPal just in case). My Maingau account in the app is now linked to my Maingau charge card though, so should be good to go.

I don't have a PayPal option in the app. Should I?
SEPA isn't all that useful, I presume it's going to take an Irish bank nearly two working days to complete the transaction if it's logged after 3pm or some other nonsense. Perhaps N26/Revolut would be quicker anyway.

unkel

10-10-20 wrote: »

SEPA isn't all that useful, I presume it's going to take an Irish bank nearly two working days to complete the transaction if it's logged after 3pm or some other nonsense.

Before a certain cut off point, SEPA is done the same working day. And after the cut off point it is done the next day. Bank transfers are the preferred payment method in Germany and they are completely free for all parties. That's all fine with me.

Can't wait to try Ionity myself with the Maingau card, maybe I'll just have to take a trip to Wexford to give it a try

Black_Knight

10-10-20 wrote: »

I don't have a PayPal option in the app. Should I?
SEPA isn't all that useful, I presume it's going to take an Irish bank nearly two working days to complete the transaction if it's logged after 3pm or some other nonsense. Perhaps N26/Revolut would be quicker anyway.

What's the issue with it taking a day or 2 to take your money? They take it eventually.

EDIT. I've actually still not been charged yet. Transactions on the 10th and 12th of August haven't shown up against my bank account yet.

10-10-20

Black_Knight wrote: »

What's the issue with it taking a day or 2 to take your money? They take it eventually.

EDIT. I've actually still not been charged yet. Transactions on the 10th and 12th of August haven't shown up against my bank account yet.

You know what, I was thinking that the process worked in reverse, with the card needing crediting (like some others) rather than it billing. So that was my misunderstanding. That's fine then!

iggy

Got my Maingau card and linked it to my EinfachStrom-Laden app.
I have my bank details linked too.
So can I just use the card to stop and start the charge now at ionity and no need to have my phone with me?

redcup342

iggy wrote: »

Got my Maingau card and linked it to my EinfachStrom-Laden app.
I have my bank details linked too.
So can I just use the card to stop and start the charge now at ionity and no need to have my phone with me?

Yep ðŸ‘

10-10-20

Any SEPA details will suffice it seems. I used my N26 account but didn't see a 'validation' attempt on my card. So not sure how the first transaction will work out.

krissovo

If it is like new motion I get billed on average bi-weekly by the looks of it. I did my first charge using Maingau last night for a quick test in the netherlands so I will wait and see.

On topic: How reliable are the chargers in Cashell for getting a place on Saturday afternoon? I will hopefully pick up my I3 this weekend from Dublin