Nokia 7 Plus €399

Bluefoam · 16-02-2019 11:20pm

You could have an app that's creating some unusual activity... I'd also change my SIM card. Very unusual for this to happen twice to the same user, when so many other users haven't had the experience at all... There has to be mitigating circumstances.

Alfie1 · 16-02-2019 11:29pm

I'm having the issue on Eir & Vodafone, both SIM cards are new.

The issue seems to only occur when WiFi is enabled & in use, if I am out of range of my WiFi or if I disable it I don't get the issue.

Bluefoam · 16-02-2019 11:44pm

Alfie1 wrote: »

I'm having the issue on Eir & Vodafone, both SIM cards are new.

The issue seems to only occur when WiFi is enabled & in use, if I am out of range of my WiFi or if I disable it I don't get the issue.

Has it happened on multiple different WiFi networks?

Alfie1 · 17-02-2019 12:07am

I'm not sure, so far I've only noticed it at home, I'll test it when I get a chance.

Thanks for the help BTW.

Bluefoam · 17-02-2019 12:12am

Alfie1 wrote: »

I'm not sure, so far I've only noticed it at home, I'll test it when I get a chance.

Thanks for the help BTW.

It possibly could be your security protocol causing some software conflicts. Try resetting your WiFi router. If that doesn't work, check what security standard it's using, and play with that. Static or non static IP. 2.5 or 5 GHz...

eh i dunno · 17-02-2019 12:48am

testarossa40 wrote: »

Thanks for your detailed contribution.

You alright there precious? Am I not allowed have an opinion on a phone I bought and not happy with. Phone constantly freezes on me. I'm perfectly entitled to warn people off buying this phone and a quick Google search will show plenty of others with the same problem.

Bluefoam · 17-02-2019 12:52am

eh i dunno wrote: »

testarossa40 wrote: »

Thanks for your detailed contribution.

You alright there precious? Am I not allowed have an opinion on a phone I bought and not happy with. Phone constantly freezes on me. I'm perfectly entitled to warn people off buying this phone and a quick Google search will show plenty of others with the same problem.

I totally agree, but this is a discussion forum and you made a blanket comment without context... That is conjecture and not discussion. Your response above shows a lack of maturity and the previous poster was entitled to more than a snotty quip. Thank you for the additional information and I hope you are happy with your current phone.

eh i dunno · 17-02-2019 1:44am

Bluefoam wrote: »

I totally agree, but this is a discussion forum and you made a blanket comment without context... That is conjecture and not discussion. Your response above shows a lack of maturity and the previous poster was entitled to more than a snotty quip. Thank you for the additional information and I hope you are happy with your current phone.

I still have the Nokia 7 plus. I spent over 300 on it and it's been a major disappointment and I'm trying to warn other people off buying it. Link attached for anyone thinking of buying it. httpss://community.phones.nokia.com/discussion/3404/nokia-7-plus-continuously-hangs-device-unusable-until-locked-and-unlocked-again

Yggr of Asgard · 17-02-2019 8:39am

Every Phone has issues and so far I always found work-arounds for the issues that I discovered with my Nokia.

For the price I paid it is a decent device, but I would not purchase it now because there are never versions out.

For the WiFi issue I have now narrowed it down to only happen on 5 Ghz where it uses 20/40/80 Mhz bands, changing it to 20/40 results in no more connection problems. It's strange because a band should not cause the error of no internet but it resolves it for me 100% of the time where I discover the issue.

For the device hanging or even sporadic reboot I narrowed it down to only happening to me after security updates or updates to my 3rd party launchers. Reverting back to the quickstart launcher (i.e. the standard) the device is behaving fine. Uninstall and Re-install of 3rd party launcher and making it primary again resolves the issue until the next security or launcher update. Same action quickstart launcher/3rd party launcher and I'm back to normal services.

For the low audio on the physical port, unfortunatly with Pie they removed the snapdragon FX equalizer which allowed to up volume even further, but that is what other OEMS also have done. A 3rd party FX Booster got my audio loud again. This is really the only major negative thing with this phone, the audio via the port. Bluetooth is fine, but I prefer a cable.

Obviously this is for my device only and others might have other problems.

Alfie1 · 17-02-2019 11:52am

Yggr of Asgard wrote: »

… For the price I paid it is a decent device, but I would not purchase it now because there are never versions out.

For the WiFi issue I have now narrowed it down to only happen on 5 Ghz where it uses 20/40/80 Mhz bands, changing it to 20/40 results in no more connection problems. It's strange because a band should not cause the error of no internet but it resolves it for me 100% of the time where I discover the issue ...

What phone would you recommend now for about €300 ?
It needs to be unlocked or on EIR & I want NFC & a reasonably good camera, Android One also would be a bonus ?
I want a phone which I can buy in Ireland so if I have any issues I can return it for repair without too much trouble.

Is that a WiFi setting on the Nokia or on the router you are changing ?

Bluefoam · 17-02-2019 12:02pm

Alfie1 wrote: »

Yggr of Asgard wrote: »

… For the price I paid it is a decent device, but I would not purchase it now because there are never versions out.

For the WiFi issue I have now narrowed it down to only happen on 5 Ghz where it uses 20/40/80 Mhz bands, changing it to 20/40 results in no more connection problems. It's strange because a band should not cause the error of no internet but it resolves it for me 100% of the time where I discover the issue ...

What phone would you recommend now for about €300 ?
It needs to be unlocked or on EIR & I want NFC & a reasonably good camera, Android One also would be a bonus ?
I want a phone which I can buy in Ireland so if I have any issues I can return it for repair without too much trouble.

Nokia 7.1... which is a newer model than the 7plus

Alfie1 · 17-02-2019 12:26pm

Bluefoam wrote: »

Nokia 7.1... which is a newer model than the 7plus

Newer model but a downgrade ?

Smaller screen 5.8 v 6

smaller battery 3060 v 3800

less Ram 3 v 4

half the internal storage 32 v 64

smaller megapixel cameras Front + Rear (secondary rear) 8 + 12 (5) v 16 + 12 (13)

Bluefoam · 17-02-2019 12:30pm

Then get an 8.1

Alfie1 · 17-02-2019 12:37pm

A fair jump in price for the 8.1

Hopefully I can get my 7 Plus sorted.

SleetAndSnow · 17-02-2019 1:34pm

I don't think the 7 Plus and 7.1 are related, there is also a Nokia 7 which I think the 7.1 is an upgrade of (but has less ram). 7.1 Plus would be the upgraded 7 Plus (but that's not a real thing ... Yet)

Yggr of Asgard · 17-02-2019 7:07pm

Alfie1 wrote: »

Is that a WiFi setting on the Nokia or on the router you are changing ?

Router settings.

testarossa40 · 17-02-2019 9:25pm

eh i dunno wrote: »

I still have the Nokia 7 plus. I spent over 300 on it and it's been a major disappointment and I'm trying to warn other people off buying it. Link attached for anyone thinking of buying it. httpss://community.phones.nokia.com/discussion/3404/nokia-7-plus-continuously-hangs-device-unusable-until-locked-and-unlocked-again

It helps when you also explain why it is that you dislike the phone. Now that you have, I don't recall anyone else on this thread having this issue, and, people on the link that you posted that got replacement devices didn't experience the issue again. So now it's your mission to warn others off it altogether? Who were you calling "Precious"?

eh i dunno · 17-02-2019 11:52pm

iggy wrote: »

Freeze.. Luck.. Unlock... Then BROWSE Wtf? .
Is it hardware problem?
Got all the updates but still the same.

Gonna get rid.

It's only me having problems with the phone in this thread apparently??

Alfie1 · 18-02-2019 7:37pm

Yggr of Asgard wrote: »

… For the WiFi issue I have now narrowed it down to only happen on 5 Ghz where it uses 20/40/80 Mhz bands, changing it to 20/40 results in no more connection problems. It's strange because a band should not cause the error of no internet but it resolves it for me 100% of the time where I discover the issue ...

Changing the WiFi setting on the router has resolve the issue.

Thanks a lot Yggr of Asgard

Kat1170 · 18-02-2019 7:57pm

Alfie1 wrote: »

Changing the WiFi setting on the router has resolve the issue.

How does one go about doing this ???

TIA Kat1170

Chimichangas · 18-02-2019 9:16pm

GBX wrote: »

Has anyone had issues with the WiFi connecting but staying on "connected no internet " for a few minutes? Latest update installed.

I am getting that a lot recently, I had to switch to 5ghz wifi at home. Thought it was because the memory is nearly full and it was having knowck on effects. Havent got round to remembering how to upload photos, videos to google drive.

mx5ire · 18-02-2019 9:40pm

I posted a few pages back about having internet connection issues (but not round the house wifi - that was always fine) with a few devices, including the 7 Plus. It also happened with a couple of samsung tablets and a lenovo laptop. I suspected the router as those devices only gave these issues in my house, but even a factory reset didn't fix it. But when i completely shutdown the 5 Ghz band, hey presto - haven't had a connection issue since.

I use Virgin Media, the current broadband only (not TV) router. I need to get it replaced as i suspect a h/ware issue. It worked fine for 2 years before this started happened with the tablets. Therefore it might be worth your while shutting down 5Ghz to test your phone when it has issues.

Alfie1 · 18-02-2019 10:13pm

Kat1170 wrote: »

How does one go about doing this ???

TIA Kat1170

Sorry I can't help, someone else changed the settings for me.

Yggr of Asgard · 27-02-2019 11:29am

Feb update now available

Chimichangas · 27-02-2019 6:23pm

Hope that sorts out the 2.4g WiFi issue. Multiple locations and only 5g is working.
Though it's only security patch, unlikely so?

Edit 2:
Perhaps not when it stopped working on 5ghz wifi while updating...