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Home charge points (purchase/problems/questions) (See mod note post#1)

1170171172173175

Comments

  • Registered Users, Registered Users 2 Posts: 74 ✭✭LBF21


    Any recommendations for North Dublin installers? Also is a connection to the fuse box necessary? Mine is a at back of the house on the opposite side that I want to get the charger installed. Actually want to get it installed right beside the meter. First time getting a plug in and all new to me.

    Thanks

    Post edited by LBF21 on


  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    If a connection to the distribution board is considered not to be feasible, then connection to the meter cabinet is allowed. Stupid regulation, it should either be allowed or not.



  • Registered Users, Registered Users 2 Posts: 2,981 ✭✭✭rocky


    I'd like to replace a Tesla gen 1 Wall charger (connector broke a pin and the whole unit needs replacing), seems the Tesla gen 3 is quite cheap at 535€ on the website... I don't need a zappi for solar at double the price, but Nigel is saying the Tesla doesn't comply with some regulations?

    I assume it's a straight replacement for the old gen1, no other work required, so any electrician from this list should be able to do it?

    https://safeelectric.ie/find-an-electrician/



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    Very easy to replace. I upgraded my own dumb charger to a Hypervolt a couple years ago, as I needed a type 2 charger. Not much more challenging than upgrading a power socket.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 7,154 ✭✭✭zg3409


    You don't get the grant for a Tesla unit these days but you may have received grant for old unit anyway. New rules mean an isolator switch needs to be fitted nearby. There may be other rules the Tesia unit does not meet as Irish rules are special, the only country in the world requiring an isolator often bigger than the charger.



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  • Registered Users, Registered Users 2 Posts: 3,236 ✭✭✭MacDanger


    Hi, we're getting a new Kia and they offer a free home charger with it - we have the option of an Ohme Home Pro, a Zappi or an EO Pro 3 (https://smarthomestore.energia.ie/smart-electric-vehicles)

    Any thoughts on which would be best?. We have PV panels installed, no battery currently if that makes any difference



  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    Zappi probably the long term gold standard for your needs PV. Just works.



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    I would counter the "just works" comment.

    The only real positives with Zappi is the integration with same brand accessories and the notably good customer service. They have a lot of product issues though with regard to the EV chargers dying just outside of warranty period. The saving grace being that MyEnergy will give you a good deal on a new one.

    Personally I would be going for OHME pro out of those options. It's neat, I haven't heard much problems with them and they don't look like a toilet. Plus, it's the tethered model, where the EO are untethered.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    The only people I know of them dying out of warranty is 1 poster on here. Anyone i know in real life with zappi just works . There's a reason they led the market for so long and support of their units is part of it.

    I just want to add. The toilet stuff is nonsense it holds the cable extremely neatly and it's so easy to place it on and off. Design smarts by whomever put that together.



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    I've seen multiple examples on various EV forums, including a few here. Not all were full failures, but plenty of issues. Almost as many as the old Rolec chargers. The Zappi attraction was the eco system and the idea of charging an EV from solar. Since export tariffs came in, they are not so popular.

    One thread here with someone on their third Zappi.

    I'm not telling the poster not to buy one, i'm giving my opinion and I think it's fair to say that the Zappi reliability isn't what it was when they first came to market.

    And they do look like a toilet. Well, a toilet seat, or a urinal.

    Podpoint also look a bit like a potty. I think some of the design teams are just havin' a laugh.

    Stay Free



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  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    Where do you leave your cable trailing on the ground... ??



  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    I toilet trained my first born on something that looked exactly like the Zappi. 🤣



  • Moderators, Society & Culture Moderators Posts: 41,113 Mod ✭✭✭✭Gumbo


    I’ve had 2 zappis crapping themselves out of warranty. They have great customer service but an inferior product to Wallbox or OHME.

    I’m on my third one now. It’s working but every now and again I get the failure warning and I have to reset using the hamburger settings.

    Only reason I keep it is because of the myenergy ecosystem. I have a brand new in the box Wallbox that came with one of the cars last year and is fit that of the zappi dies again.

    OHME has as good if not better customer support based in Cork but I only know 2 people with one, both on my road and they’ve had no problems with them.



  • Moderators, Society & Culture Moderators Posts: 41,113 Mod ✭✭✭✭Gumbo


    Wallbox comes with a cable hook thing. Pretty basic stuff. We don’t need to engineer a cable holder here.



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    I use the Hypervolt. Cable wraps around it neatly.

    Comes with a holster too which I use.

    Models that don't have this type of cable tidy function built in can use other cable wrap solutions, but I prefer wrapping around the charger, just like the Zappi does.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    Wrap around are best everything else looks like a mess.

    Seems with the volume of zappis sold they still are the standard. Hence my original post.



  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    My load balancing failed last night on my Zappi. Ended up pulling 65 amps for 2 hours on a 63 amp MCB.

    Luckily I have a redundancy in the inverter which limited the import to 15kw by reducing the charge to the batteries. I reset the Zappi and will check it tomorrow.

    Ever happen to anyone else?



  • Moderators, Sports Moderators Posts: 19,625 Mod ✭✭✭✭slave1


    Haven't heard of that before, I'd check the physical settings on the Zappi and your CT clamp, sometimes with ME updates lots of settings go back to default



  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    Those were the first things I checked, suspected the same as you.



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    As I posted here a few days ago, there seems to be issues with Zappi EC chargers in recent years. Not the product they were in the first couple of years IMO. Some mad stuff happens with them.

    If you haven't already, do a hard reset and kill power to it for a couple of hours. If that doesn't sort it, then it's onto customer care.

    Stay Free



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  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    It didn’t even charge last night. This is what the app thinks is happening at the moment. Nothing is being imported from the grid, and the eddi isn't drawing any power.



  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    Screen on the Zappi frozen, it obviously didn't like my reference to a potty😃



  • Moderators, Sports Moderators Posts: 19,625 Mod ✭✭✭✭slave1


    ME have excellent phone support, get onto their UK number and they will sort you out



  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    Looks to be frozen at 1am. Any firmware updates pending ? How's your typical connection to the WiFi?



  • Registered Users, Registered Users 2 Posts: 158 ✭✭pad406


    Funny, mine didn't charge last night either. Thought I just hadn't plugged it in right or something.

    My app is currently ok, perhaps they were doing some upgrades on the site/system last night?



  • Registered Users, Registered Users 2 Posts: 208 ✭✭JohnySwan


    Did a factory reset and charged fine last night, all looks good again today. Inverter RCBO tripped last night, another one to keep an eye on.



  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    Something funky going on with your setup. May consider checking the board out is everyhing tight etc. Or have a professional check it over. Stuff can become loose over time. But you don't want arking occurring in loose terminals.

    I happened to find a shodily crimped live ferrule in mine with evidence of heat/burning. Very poorly installed. Cables easily pulled from their terminals.... All sorted and resolved easily, but begs the question of calibre of this professional electrician. However like any industry theres superb people and flutes.



  • Registered Users, Registered Users 2 Posts: 24 UnfortuateSon


    Hi all. Has anyone encountered an issue with their Zappi where the Grid and House icons in the app show as grayed out? The Grid shows "not in use" in the App while the Home shows "idle". Both definitely being incorrect as the I can the see the grid and house usage in the FusionSolar app. The usage in the top right hand corner of the Zappi screen itself also shows 0.0.

    This all started after a reboot of the Zappi. The scheduled charge last night didn't work for some reason but it had been a good while since its last reboot so I thought it might be worth doing so. Before that everything was ok with the app and screen readouts. A second reboot has not fixed the issue.

    I did a search online that mentioned setting the Zappi as the Master as a potential solution but checking its settings it appears the Zappi is correctly set as the master.

    Any suggestions will be greatly appricated



  • Registered Users, Registered Users 2 Posts: 7,154 ✭✭✭zg3409


    Any yellow triangles that indicate something is offline?



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  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    This is probably related to the CT clamp faulty or installed oddly or loose connection.



  • Registered Users, Registered Users 2 Posts: 24 UnfortuateSon


    No. No yellow triangles or any other icons on the app unfortunately. The car is showing as waiting for a charge tonight and thats all



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    It only happened after a reboot, so not likely to be loose connection, or CT.

    @UnfortuateSon Make sure no timers are set on the car. Try a full reset to factory. Power down the Zappi for a good hour. If you haven't touched the CT Clamp, or other connections, it is almost certainly another Zappi malfunction. Could have got caught in the middle of one of their random updates.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 34,084 ✭✭✭✭listermint


    This is how mine looks if the ct clamp isn't attached or is attached to the evs supply live.

    Cables do move or become loose. Did you try charging it? If the ct is loose it will / should stop the charge after a minute. If the settings grid section is set correctly to CT grid.



  • Registered Users, Registered Users 2 Posts: 7,154 ✭✭✭zg3409


    Looks like CT clamp not reporting import nor export.



  • Registered Users, Registered Users 2 Posts: 74 ✭✭LBF21


    I have it down to Zappi or Sync EV for my new install with the latter coming in at 250-300 cheaper. With the issues I am seeing about on Zappi am I missing something or is the Sync EV a no brainer?



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  • Registered Users, Registered Users 2 Posts: 2,900 ✭✭✭Buffman


    Do you need any of the Zappi 'features' that the Sync doesn't have? If not, then saving €300 seems like an easy decision.

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.



  • Registered Users, Registered Users 2 Posts: 223 ✭✭beetlebailey


    Just bought ev so need to get home charger installed.....can anyone recommend a supply and fit company in Meath area?

    Thanks



  • Registered Users, Registered Users 2 Posts: 182 ✭✭xabi_a


    I just got a Sync EV installed by Fokearn last Friday. It was done in a jiffy, under 2 hours, no connection to the fuseboard. Worked a treat, very neat and I'm super happy with it.



  • Registered Users, Registered Users 2 Posts: 4,862 ✭✭✭meercat


    why wasn’t it connected to your fuse board. It’s not permitted to connect to your meter cabinet unless other options have been explored and it’s a last resort



  • Moderators, Home & Garden Moderators Posts: 6,856 Mod ✭✭✭✭graememk


    You answered it yourself, "all other options had been explored and it was the last resort"



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  • Moderators, Society & Culture Moderators Posts: 41,113 Mod ✭✭✭✭Gumbo




  • Registered Users, Registered Users 2 Posts: 24 UnfortuateSon


    Thanks for the tips and no I didnt touch anything to do with it. Its really not my area of expertise. It seems to be working again now. A mate who is a sparks suggested similar to yourself around powering it completely off and it seems to have do the job. Something to keep an eye on however.



  • Registered Users, Registered Users 2 Posts: 24 UnfortuateSon


    Thanks for the reply. Yea charging was working fine, just the reporting as I posted above working ok again after a full power down. Weird I think but something to keep an eye on. thanks agian



  • Registered Users, Registered Users 2 Posts: 4,287 ✭✭✭...Ghost...


    Sometimes things just need to be turned off and back on. I'm glad it's working again. If it happens again in the coming weeks, I would suggest getting it replaced, as it will end up leaving you without a charge when you most need it. Take it from me….you don't want that hassle.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 120 ✭✭damestreet007


    anyone used bordgais localheroes to install ev home charger. they're offering at 899 with grant included and 150 off BG smart ev plan

    its the HIVE charger



  • Registered Users, Registered Users 2 Posts: 2,581 ✭✭✭prettyboy81


    Booked in with Fokearn for Friday week to get a SyncEV installed.

    Thanks for info on this thread.



  • Registered Users, Registered Users 2 Posts: 223 ✭✭beetlebailey


    I contacted bord gais last week regarding the 899 hive charger....they subcontract the job out and here's what I was quoted (not including grant:

    Labour€520

    Parts€125

    Parts (Local Heroes)€749

    Total (inc VAT)€1,394

    N



  • Registered Users, Registered Users 2 Posts: 223 ✭✭beetlebailey


    Went with Fokearn, booked in for next Thursday.



  • Registered Users, Registered Users 2 Posts: 223 ✭✭beetlebailey


    I contacted bord gais for clarification regarding advertised price on website and actual orice quoted and got this response :

    Our prices start from €899, not €749.The EV Chargers are priced at €699, for socketed, and €749, for a tethered, respectively.

    The electricians on our platform determine their own pricing for labour and sometimes additional parts are needed for older properties, as electrical upgrades may be needed.I can see from your application that your house was built between 1993-2009, which may be the reason why your quote was higher.

    With their factors in mind, we have had quotes come in at €899 but, unfortunately, yours was not.

    I am very sorry for the inconvenience caused.



  • Registered Users, Registered Users 2 Posts: 120 ✭✭damestreet007




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