Amazon Prime Video, General Discussion [Ireland]

The Moleman

I signed up for the free trial on the AppleTV app last night.

I started Jack Ryan and was surprised to get poor picture quality. I tried other series and a few movies and nothing is in HD. I'd class it as DVD quality at best.

My internet is strong and Netflix and iTunes are both playing HD no problem.

I was just on Amazon live chat and the guy was no help. The help pages tell me I should be getting HD so can anyone suggest what might be wrong?

EDIT: I'm being too kind comparing it to DVD - Walking Dead and Night Manager are less than VHS quality.

positron

ElNino wrote: »

You still need to contact Amazon Web Chat and ask them to switch your prime video location to the UK. They should do this with no questions asked.

On a browser Prime Video UK is accessed through the prime video link on the amazon.co.uk website not primevideo.com. Primevideo.com is is used for Prime Video Ireland only.

I tried this and they got all curious and technical about IP location and digital rights, and yet couldn't explain how I could view everything on the PC / laptop but not the TV.

Probably just a wrong agent - will try once again, but I am happy enough with Netflix and wouldn't have bothered about Prime at all if it wasn't for The Grand Tour. Cheers.

peteeeed

The Moleman wrote: »

I signed up for the free trial on the AppleTV app last night.

I started Jack Ryan and was surprised to get poor picture quality. I tried other series and a few movies and nothing is in HD. I'd class it as DVD quality at best.

My internet is strong and Netflix and iTunes are both playing HD no problem.

I was just on Amazon live chat and the guy was no help. The help pages tell me I should be getting HD so can anyone suggest what might be wrong?

EDIT: I'm being too kind comparing it to DVD - Walking Dead and Night Manager are less than VHS quality.

i have an apple 4k tv and the picture is excellent , 4K HDR on a lot of the new shows

Sleeper12

The Moleman wrote:

EDIT: I'm being too kind comparing it to DVD - Walking Dead and Night Manager are less than VHS quality.

I wonder if something is wrong with the Apple TV. I have android TV & get full HD, HDR and 4K without any issues.

Spon Farmer

I signed up for the free trial today thinking season8 & 9 of Walking Dead was available but it turns out it is UK only. :P

Sleeper12 wrote: »

I wonder if something is wrong with the Apple TV. I have android TV & get full HD, HDR and 4K without any issues.

He said Netflix and iTunes were streaming fine so it can't be the AppleTV.

Sleeper12

Spon Farmer wrote:

He said Netflix and iTunes were streaming fine so it can't be the AppleTV.

It could be the amazon app. It would be worth uninstalling & installing again

Sleeper12

Spon Farmer wrote:

He said Netflix and iTunes were streaming fine so it can't be the AppleTV.

It could be the amazon app. It would be worth uninstalling & installing again

Spon Farmer

Sleeper12 wrote: »

It could be the amazon app. It would be worth uninstalling & installing again

The aul turn it off and on again

Sleeper12

Spon Farmer wrote:

The aul turn it off and on again

Solves half of the world's problems. A friend had an irregular heart beat. How did they fix it? Stopped the heart & started it again.

Spon Farmer

Sleeper12 wrote: »

Solves half of the world's problems. A friend had an irregular heart beat. How did they fix it? Stopped the heart & started it again.

I’ve tried a few titles on Prime ON AppleTV and the image quality varies.

Animation looks great. Bad Moms is crystal clear while Equalizer is not - and I don’t believe it is down to cimatography.

Agents of S.H.I.E.L.D. looked okay at first and suddenly the picture improved.

Night Manager looked bad the other day but much better today.

I’ve been watching Walking Dead for years on laptop and phone and I know there it is meant to be grainy but on AppleTV it has a LOT more grain. Is it supposed to?

den87

The Terror (series) was added yesterday if anyone’s interested.

Spon Farmer

den87 wrote: »

The Terror (series) was added yesterday if anyone’s interested.

I am indeed.

Sleeper12

den87 wrote:

The Terror (series) was added yesterday if anyone’s interested.

Never heard of it but if you went to the trouble of posting I assume it's worth a look

Sleeper12

den87 wrote:

The Terror (series) was added yesterday if anyone’s interested.

I searched for this. It's on amazon alright but its coming up as not on prime. 15.99 for season one

The Black Oil

Sleeper12 wrote: »

I searched for this. It's on amazon alright but its coming up as not on prime. 15.99 for season one

Do you mean on primevideo.com? I see it there, all 10 episodes.

killbillvol2

The Black Oil wrote: »

Do you mean on primevideo.com? I see it there, all 10 episodes.

Same here.

Sleeper12

The Black Oil wrote: »

Do you mean on primevideo.com? I see it there, all 10 episodes.

Amazon UK & on the Prime video app. Pripevideo.com is USA right?


https://www.amazon.co.uk/gp/video/detail/B07KX6MY57/ref=atv_hm_hom_1_c_2LIVgA_3_1

Tenger

Showing €15.99 fir S1 on amazon.co.uk for me.

The Black Oil

If I log into Amazon.co.uk it and search for it, yes, you've to pay for the episodes. It also says "Some videos may not be available to watch from your location. Go to PrimeVideo.com to see the video catalogue in the Republic of Ireland." Click on that and The Terror is there without any cost attached. Same on the Prime Video iOS app...no price mentioned. I'm not using a workaround, just ordinary Irish broadband.

Sleeper12

The Black Oil wrote:

If I log into Amazon.co.uk it and search for it, yes, you've to pay for the episodes. It also says "Some videos may not be available to watch from your location. Go to PrimeVideo.com to see the video catalogue in the Republic of Ireland." Click on that and The Terror is there without any cost attached. Same on the Prime Video iOS app...no price mentioned. I'm not using a workaround, just ordinary Irish broadband.

Ah OK. I see what's wrong my end. I have my location set to UK for the larger content

Problem is for me to change location back to Ireland I will lose the UK content.

The Black Oil

If you look back at the early pages of the thread there was a bit of frustration about the range of selection and access upon launch. I'm not sure how much it has improved since.

Started High Castle's third season last evening. Always disturbing to see a child lead a room of people with the Nazi salute.

Sleeper12

The Black Oil wrote:

If you look back at the early pages of the thread there was a bit of frustration about the range of selection and access upon launch. I'm not sure how much it has improved since.

I'm afraid to go back to the Irish version just yet. Come Brexit I will no longer be able to get UK prime. I think I'll wait till then.

OldMrBrennan83

The Black Oil wrote: »

If you look back at the early pages of the thread there was a bit of frustration about the range of selection and access upon launch. I'm not sure how much it has improved since.

Started High Castle's third season last evening. Always disturbing to see a child lead a room of people with the Nazi salute.

That show is the only real reason I subscribe.

den87

There’s a few good things on it, Bosch, High Castle, Homecoming. Few good films too. I’m holding out hope they’ll put Counterpart on it soon.

beauf

Are all the series of "The Expanse" on it? By that I mean the Irish one etc.

den87

beauf wrote: »

Are all the series of "The Expanse" on it?

Feb 8th I think

Buttros

den87 wrote: »

There’s a few good things on it, Bosch, High Castle, Homecoming. Few good films too. I’m holding out hope they’ll put Counterpart on it soon.

Counterpart is on starz. Amazon were giving a free 3 month trial for some of its channels recently. I picked up starz and mgm. Started into counterpart on that. Very good alright.

I don't know of the free 3 months is still there. Fyi my region is set to uk

gmisk

I think amazon prime has improved a lot since it started (it was genuinely pointless at the start) I still switch regions but watched a few shows I hadnt really heard much about before, I especially love fresh off the boat!

positron

So my problem now is with Hisense.

I have Amazon Prime account for ROI users - which is PrimeVideo.com.

There's plenty of content in there. I can stream loads of movies on a PC / laptop (and other streaming devices presumably).

The Hisense TV I bought from Argos has an Amazon Prime app. And almost all titles comes up as 'Not available in your region' in the app. I spoke to Amazon and it turns out this is because the TV is connecting to and displaying Amazon Prime UK catalog rather than PrimeVideo catalog that my user account is for.

In Hisense TV settings > Location > There's no Ireland. They have UK, Germany, France etc but no Ireland.

So I contacted Hisense Customer Support, and after getting past their usual 'reset to factory default' and all that script, they have finally come back with this:

Unfortunately, I have discussed this case with our head office team, who have advised no tests or certification have been completed for use in Ireland. Therefore, Hisense TV's do not support any programs in Ireland. The best I can advise is using an external streaming device.

I am not really all that bothered about Amazon Prime to be honest - BUT - How can Hisense get away ignoring a whole country? Also, false advertising? Any thoughts?

ElNino

Contact Amazon on Live Chat and ask them to change your Prime country to the UK. Problem solved